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Unifonic announces acquisition of Sestek - Read more here.


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ONE COMMUNICATION PLATFORM FOR EVERYTHING. AND EVERYONE.

Build personalized customer interactions over any channel with our customer
engagement platform.

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TRUSTED BY 5000+ OF THE WORLD'S MOST CUSTOMER-CENTRIC COMPANIES. UNIFONIC
COMBINES YOUR COMMUNICATIONS CHANNELS ON ONE PLATFORM SO THAT YOU CAN STREAMLINE
CUSTOMER ENGAGEMENT.





INSTANTLY REACH CUSTOMERS ON ANY CHANNEL

Reach your customers anywhere in the world on their preferred channels to boost
customer engagement. Integrate programmable APIs across SMS, WhatsApp messaging,
voice and mobile push notifications.

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APPS TO TRANSFORM THE WAY YOU COMMUNICATE

From automated customer support to number masking, Unifonic removes operational
bottlenecks. Implement self-service work flows, launch personalised marketing
and more.

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CUSTOMISED SOLUTIONS BY INDUSTRY AND DEPARTMENT

From marketing solutions to improve customer engagement to automation to scale
your customer support service, transform the way your business interacts with
customers.

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ALL COMMUNICATION CHANNELS, IN ONE PLACE

Remove the complexity of interacting with your customers. Seamlessly integrate
multiple channels through a single API without a single line of code on just one
platform.

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SMS

WHATSAPP

VOICE

PUSH NOTIFICATION


BUILT FOR YOUR BUSINESS AND FUNCTION

MARKETING

IT & OPERATIONS

CUSTOMER SERVICE

Reach your audience at every step of your customer journey. Generate more leads,
accelerate sales and improve customer engagement on any channel, anywhere.

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Streamline customer fulfillment and workforce operations at scale with secure
and reliable notifications on your preferred channel, and more.

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Automate and scale your customer support. Increase your customer support
efficiency on channels your customers prefer with little to no code.

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CREATE BETTER MOMENTS WITH ENTERPRISE-LEVEL CUSTOM SOLUTIONS

EASY INTEGRATION

Seamlessly connect on multiple channels using the same API for quick integration
and instant communication capabilities.



LOW CODE

Build powerful and personalised conversation capabilities with zero coding
experience to enhance customer engagement.



MARKETPLACE

Scale and integrate with the best platforms and systems through official
connectors and third party solutions.



CLOUD-NATIVE

Deploy communication solutions on compatible cloud infrastructures to remain
connected to your customers.



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One of the largest banks in the Middle East



UAE's first local super app for on-demand services

"Unifonic has a clear roadmap in place that they present to their customers
every year. Unifonic met all our selection criteria, which included scalability,
exceptional quality, and 24/7 support."

ABDULLAH AL-AMOUDI

Head of Application Support at Arab National Bank

"We were able to avail services from the platform as needed, allowing us
flexibility, scalability and cost-efficiency."

MUHAMMED SHABREEN

Chief Technology Officer at RIZEK




LATEST NEWS, UPDATES, AND ARTICLES FROM UNIFONIC

Oct 17, 2022

YOUR GUIDE TO USING SMS FOR FRAUD PROTECTION

Oct 13, 2022

BEST PRACTICES IN LAUNCHING A MULTICHANNEL MARKETING CAMPAIGN

Oct 13, 2022

AUTOMATING AFTER-SALES WITH WHATSAPP BUSINESS API


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