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CONFLUENCE SUPPORT

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 * Considering Confluence Cloud?
   
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   view analytics to see how content is performing.

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Confluence Cloud

Documentation

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   Considering Confluence Cloud?
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     Confluence Cloud functionality and features
     * What is Confluence Cloud?
     * Learn about the features of Confluence Cloud plans
     * Confluence Standard
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     See how teams use Confluence Cloud
     * Use Confluence for technical documentation
     * Use Confluence for software teams
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   Create and organize work in Confluence Cloud
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     Navigate around Confluence
     * Use Home to jump into work and see what's happening
     * Confluence navigation
   * 
     Use spaces to organize your work
     * Create a blank space
     * Create a space from a template
     * Choose a space key
     * Customize your personal space
     * Navigate spaces
     * Organize your space
     * Find content in a space
     * Customize your space's overview
     * Use labels to categorize spaces
     * Customize your space
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     Find content in Confluence Cloud
     * Search for pages, posts, and other items
     * Search the people directory
     * Confluence search syntax
     * Discover relevant content with related pages
     * Use Atlassian Intelligence to search for answers
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     Create and edit content
     * Create, edit, publish, and update a page
     * Format a page or blog with a template
     * Use Atlassian Intelligence to help write or edit content
     * Format your page
     * Smart Links in Confluence
     * What data is sent and received when pasting a Smart Link?
     * Bring all your work into Confluence
     * Insert elements into a page
     * Use symbols, emojis, and special characters
     * Make your page and its title more memorable
     * Add a status to your page or blog
     * View a page
     * Keyboard shortcuts and autocomplete
     * Available markdown commands
     * Import external documents
     * Transfer ownership of your page to another person
     * What is the new and improved publishing experience?
     * Convert pages to the cloud editor
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     Keep content organized
     * Take quick action from the content title
     * Use labels to organize pages and attachments
     * Move, copy, and hide content items
     * Archive content items
     * Restore archived items to the content tree
     * Delete, restore, or purge a content item
     * Save a page or other content item for later
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     Upload and manage files
     * Upload a file
     * Display files and images
     * Manage uploaded files
     * Share and comment on files
   * Present your content with Presenter mode
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     Atlassian Intelligence features in Confluence Cloud
     * Search for answers using Atlassian Intelligence
     * Write or edit content using Atlassian Intelligence
     * Summarize a page or blog using Atlassian Intelligence
     * Define terms using Atlassian Intelligence
     * Use Atlassian Intelligence with Confluence automation
     * Learn about pre-defined prompts in Atlassian Intelligence
     * Summarize comments using Atlassian Intelligence
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     Create and edit whiteboards
     * Getting started with Confluence whiteboards
     * Create a new whiteboard
     * Navigation tools in whiteboards
     * Organize and explore ideas with sticky notes
     * Use shapes to visualize ideas
     * Add and edit text on whiteboards
     * Build flows and diagrams with flows and connectors
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       Inserting links to your whiteboard
     * Use sections to organize your work
     * Add and edit images on whiteboards
     * Add the feels with stamps and stickers
     * Use a template to get started fast
     * Keep on track with the timer
     * Integrate whiteboards into your Atlassian workflow
     * Link Jira issues from your whiteboard
     * Take bulk Jira actions with smart sections
     * Import Figjam boards in Confluence whiteboards
     * Import Miro boards in Confluence whiteboards
     * Import Mural boards in Confluence whiteboards
     * Collaboration limits on whiteboards
     * What Confluence whiteboards don't support
     * Whiteboards impact on third-party apps
     * Understand Confluence whiteboards plans and features
     * Browser support and settings for whiteboards
     * Import Jamboard whiteboards in Confluence whiteboards
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     Getting started with Confluence databases
     * Changes to your EAP database experience
     * Database impact on third-party apps
   * Create and collaborate on live-edit pages in Confluence
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     Export content from Confluence Cloud
     * Wide tables may be cut off in PDF export
     * Cases where PDF Export may revert to using legacy exporter
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   Collaborate on content and get notified in Confluence Cloud
   * 
     Collaborate on content
     * Create a network of users
     * Add a reaction to any content
     * Mention a person or team
     * Share a page, whiteboard, or blog post
     * Comment on pages and blog posts
     * Watch pages, spaces, and blogs
     * Add people to Confluence from Google, Slack, or Microsoft
     * What can guests see and do in Confluence?
     * Share content externally with public links
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     Get notified about content and activity
     * View your notifications
     * Subscribe to email notifications
     * What is a Confluence RSS feed?
     * Build an RSS feed
     * Subscribe to pre-specified RSS feeds
     * Subscribe to a network RSS feed
   * 
     View Confluence analytics to see how content is performing
     * View insights on your site
     * View insights on spaces
     * Page insights and analytics
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   Manage your account and permissions in Confluence Cloud
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     Manage your account
     * Edit your profile
     * Edit your user settings
     * Change your Confluence password
     * Manage OAuth access tokens
     * Delete your account
     * Change your theme
     * Set your email visibility
   * 
     Manage permissions on the page level
     * Add or remove content restrictions
     * Confluence permissions structure
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   Extend the functionality of Confluence Cloud
   * 
     Use macros to show Confluence content on pages
     * What are macros?
     * Learn which macros are being removed
     * Insert the attachments macro
     * Insert the blog posts macro
     * Insert the Change History macro
     * Insert the child pages macro
     * Insert the filter by label macro
     * Insert the content report table macro
     * Insert the contributors macro
     * Insert the contributors summary macro
     * Insert the create from template macro
     * Insert the decision report macro
     * Insert the excerpt macro
     * Add excerpts to a page with the insert excerpt macro
     * Insert the include page macro
     * Insert the labels list macro
     * Insert the network macro
     * Insert the popular labels macro
     * Insert the profile picture macro
     * Insert the recent updates macro
     * Insert the recently updated dashboard macro
     * Insert the related labels macro
     * Insert the spaces list macro
     * Insert the task report macro
     * Insert the user profile macro
   * 
     Use macros to add development info on Confluence pages
     * Insert the code block macro
     * Display Jira issues in a list
     * Insert the Jira chart macro
     * Insert the Jira timeline macro
     * Display your Assets data on a Confluence page
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     Use macros to include media on Confluence pages
     * Insert the Google Drive macro
     * Insert the Microsoft OneDrive for Business macro
     * Insert Microsoft Office macros
     * Insert the multimedia macro
     * Insert the PDF macro
     * Insert the widget connector macro
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     Use macros to add navigation on Confluence pages
     * Insert the anchor macro
     * Insert the Live search macro
     * Insert the navigation map macro
     * Insert the page index macro
     * Insert the page tree macro
     * Insert the page tree search macro
     * Insert the table of contents macro
     * Insert the table of content zone macro
   * 
     Use macros to add reporting info to Confluence pages
     * Insert the page properties macro
     * Insert the page properties report macro
     * Insert the user list macro
   * 
     Use macros to add visuals and images to Confluence pages
     * Insert the chart macro
     * Insert the gallery macro
     * Insert the iFrame macro
     * Insert the roadmap planner macro
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     Review macros only available in the legacy editor
     * Insert the cheese macro
     * Insert the column macro
     * Insert the content by user macro
     * Insert the create space button macro
     * Insert the expand macro
     * Insert the favorite pages macro
     * Insert the global reports macro
     * Insert the IM presence macro
     * Insert the info, tip, note, and warning macros
     * Insert the JUnit report macro
     * Insert the noformat macro
     * Insert the panel macro
     * Insert the recently used labels macro
     * Insert the search results macro
     * Insert the section macro
     * Insert the space attachments macro
     * Insert the space details macro
     * Insert the status macro
     * Insert the lorem ipsum macro
   * 
     Use gadgets to add dynamic content
     * Add the activity stream gadget
   * 
     Use Confluence with other applications
     * Use Slack and Confluence together
     * Use Jira and Confluence together
     * Use Trello and Confluence together
     * Use Microsoft Teams and Confluence together
   * 
     Use Team Calendars for Confluence (Premium feature)
     * Subscribe to Team Calendars from third-party calendars
     * Getting started with team calendars
     * Add events
     * Add Jira events
     * See standard event types
     * Add and delete custom event types
     * Add reminders to events
     * Embed calendars on Confluence pages
     * Watch a calendar
     * Subscribe to Team Calendars from Apple Calendar
     * Subscribe to Team Calendars from Thunderbird
     * Subscribe to Google Calendars from Confluence
     * Subscribe to Team Calendars from Google Calendar
     * Subscribe to Team Calendars from Microsoft Outlook
     * Subscribe to Team Calendars from Apple iOS Calendar
     * Export to other calendars
     * Set system properties
     * Team Calendars FAQs
     * Subscribe to Team Calendars from Google Calendar (Android)
   * 
     Use Questions for Confluence
     * Install Questions for Confluence
     * Ask a question
     * Watch and edit topics
     * What are votes and experts?
   * Use automation for Confluence (Premium feature)
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   Space administration
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     Set space-specific functionality
     * Advanced PDF export customizations
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     Manage permissions at the space level
     * What are space permissions?
     * Copy space permissions
     * Assign space permissions
     * Make a space public with anonymous access
     * Assign Questions for Confluence permissions
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     Manage content in a space
     * Clean up a space with the content manager
     * Transfer ownership of a page from one user to another
     * Manage page watchers
     * Export a space's content as Word, PDF, or data files
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     Remove a space
     * Archive a space
     * Delete a space
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     Create page templates, blueprints, and reports
     * Create a template
     * Edit a template
     * Promote a template
     * Delete or disable a template
     * Create a custom report
   * 
     Manage team calendars
     * Delete or remove a calendar
     * Restrict a calendar
   * 
     Manage Questions for Confluence
     * Get started with Questions for Confluence
     * Administer questions
     * Integrate questions with your spaces
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   Confluence administration
   * Get started as Confluence Cloud administrator
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     Set Confluence-wide functionality
     * Control whether spaces can allow public links
     * Control whether spaces can turn on anonymous access
     * Change the landing page of the Home tab
     * Change the Confluence Home welcome message
     * Create a custom space overview template
     * Turn off page reactions
     * Turn off comment threading (display as list)
     * Customize layout for PDF exports in Confluence Cloud
     * Convert legacy pages in all spaces
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     Monitor and manage activity in Confluence Cloud
     * Act on insights from mission control
     * View the audit log
   * 
     Premium admin tools for Confluence Cloud
     * Post Confluence-wide announcements in a banner
     * Confluence automation for premium plans
     * Inspect a user's permissions
     * Bypass page restrictions with admin key
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     Manage global permissions in Confluence administration
     * What is a Confluence group?
     * Manage global permissions
     * Assign space access to guests
     * Manage public links across Confluence Cloud
     * How secure are public links?
     * Give access to unlicensed users from Jira Service Management
   * 
     Manage analytics permissions in Confluence administration
     * Control which groups can use analytics
   * 
     Manage Confluence page templates
     * Create a global page template
     * Delete or disable a global page template
     * Edit a global page template
     * Install a global blueprint
   * 
     Configuration settings in Confluence Cloud
     * Change the site title
     * Configure the administrator contact page
     * Choose a default language
     * Configure the indexing language
     * Configure time and date formats
     * Configure number formats
     * Configure attachment size
     * Turn off OpenSearch autodiscovery
     * Configure the autosave interval for drafts
     * Configure shortcut links
     * Install a custom language font for PDF exports
     * Confluence wiki markup syntax for the legacy editor
   * 
     Security settings in Confluence Cloud
     * Hide external links from search engines
     * Disable anonymous access to remote API
     * Turn on Captcha for spam prevention or failed logins
   * 
     Look and feel settings in Confluence Cloud
     * Install a theme
     * Set the default theme
     * Customize the color scheme
     * Change your site and space logos
   * 
     Data management in Confluence Cloud
     * Import a Confluence Cloud space
     * Export a data backup file of your instance
     * Migrate a Confluence Cloud instance or merge instances from multiple
       sites
     * Migrate from Confluence Cloud to Data Center
   * 
     Atlassian Marketplace apps
     * Manage your apps
 * 
   Atlassian administration for Confluence Cloud
   * 
     Actions that require an organization or site admin
     * Manage your storage usage
     * Invite guests to Confluence
     * Removing users and downgrading to Confluence Free
     * Adjust permissions before downgrading to Confluence Free
     * What happens when an account is deactivated vs. deleted?

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Create and organize work in Confluence Cloud
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Create and edit whiteboards
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INSERTING LINKS TO YOUR WHITEBOARD

Add more context to your whiteboarding sessions using links and Smart Links. You
can link to content outside of whiteboards, Jira issues, Confluence pages, or
your favorite cloud apps and websites.

Here are three different ways to insert links into your whiteboards.


URLS

Add links as URLs:

 1. Go to the page for the link you want to use.

 2. Copy the URL.

 3. Paste the URL on the whiteboard wherever you want it to appear.


SMART LINKS

Smart Links are a richer way of hyperlinking from your favorite cloud apps and
websites. They provide important context about the link without you needing to
leave a whiteboard.

Not all links are supported by Smart Links. When a link is not supported, you
will see the link be inserted onto the whiteboard as a plain URL.


SMART LINK DISPLAY

In whiteboards, there are two different ways to display Smart Links:

 * Display card



The card view is a simplified view of the link’s content. It will generally show
a brief summary of the link and its most important data. For example, for a Jira
issue, you will see the issue type, issue key, issue summary, status, and the
number of comments.

 * Display embed



An embed is the richest Smart Link view. It provides you with an interactive
preview of the link’s content. For example, an embedded view of a Google Slide
shows a slide deck that you can navigate through. Some links, like YouTube
videos, can default to the embed view when you add them to a whiteboard.


SWITCH BETWEEN SMART LINK DISPLAYS



Not all Smart Links have an embedded view. If possible you can switch from a
card view to an embed using the floating toolbar.

 1. Select the Smart Link you’d like to change the display of.

 2. Choose which display you’d like for the Smart Link.


PREVIEW A SMART LINK



If a Smart Link has an embed, you can see an expanded view of it by clicking on
the Preview button in the floating toolbar.


EMBED YOUR WHITEBOARD INTO JIRA, CONFLUENCE, AND TRELLO

Easily embed ideas and add visualization to your workflows by embedding a
whiteboard Smart Link to project posters, product roadmaps, kanban boards, and
more.

 

To embed your whiteboard:

 1. Copy the link to a whiteboard.

 2. Paste it into a Confluence page, Jira board, or Trello card.

 3. Select Embed as the view state in the floating toolbar.




SMART LINK PERMISSIONS

Smart Links respect the permissions of a link. If a link has permissions for who
can and can’t see the link’s content, you may need to authenticate yourself.

For any Smart Link that requires authentication, you will see a message in the
Smart Link asking for you to authenticate. Select through the authentication
flow to preview the Smart Link.

If you’ve already authenticated for the Smart Link of an app (e.g. Google Docs)
in another Atlassian product, you won’t have to authenticate it again in
whiteboards.


IMPORT JIRA ISSUES

The Jira issue import dialog lets you search for and insert single or multiple
Jira issue links into your whiteboard. You can import from the cloud versions of
Jira Software, Jira Work Management, Jira Service Management, and Jira Product
Discovery.

Learn more about importing Jira issues

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ADDITIONAL HELP

Ask the Community
 * Create and edit whiteboards
 * Show more
 * Add and edit text on whiteboards
 * Build flows and diagrams with flows and connectors

 * Inserting links to your whiteboard

 * Use sections to organize your work
 * Add and edit images on whiteboards
 * Show more

On this pageURLsSmart LinksSmart Link displaySwitch between Smart Link
displaysPreview a Smart LinkEmbed your whiteboard into Jira, Confluence, and
TrelloSmart Link permissionsImport Jira issues
CommunityQuestions, discussions, and articles
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 * Privacy Policy
 * Terms of Use
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