help.mypurecloud.com
Open in
urlscan Pro
18.238.243.45
Public Scan
Submitted URL: http://help.mypurecloud.com/blog/article/complete-profile/
Effective URL: https://help.mypurecloud.com/articles/complete-profile-2/
Submission: On September 10 via manual from KR — Scanned from DE
Effective URL: https://help.mypurecloud.com/articles/complete-profile-2/
Submission: On September 10 via manual from KR — Scanned from DE
Form analysis 2 forms found in the DOM
POST /articles/complete-profile-2/
<form method="post" enctype="multipart/form-data" id="gform_1" class="was-this-helpful" action="/articles/complete-profile-2/" data-formid="1" novalidate="">
<div class="gform-body gform_body">
<ul id="gform_fields_1" class="gform_fields left_label form_sublabel_below description_below">
<li id="field_1_1" class="gfield gfield--type-radio gfield--type-choice helpful gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible" data-js-reload="field_1_1"><label
class="gfield_label gform-field-label">Was this article helpful?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_radio">
<ul class="gfield_radio" id="input_1_1">
<li class="gchoice gchoice_1_1_0">
<input name="input_1" type="radio" value="Yes" id="choice_1_1_0">
<label for="choice_1_1_0" id="label_1_1_0" class="gform-field-label gform-field-label--type-inline">Yes</label>
</li>
<li class="gchoice gchoice_1_1_1">
<input name="input_1" type="radio" value="No" id="choice_1_1_1">
<label for="choice_1_1_1" id="label_1_1_1" class="gform-field-label gform-field-label--type-inline">No</label>
</li>
</ul>
</div>
</li>
<li id="field_1_5" class="gfield gfield--type-html questions gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible" data-js-reload="field_1_5">
<span>If you still have questions you can <a href="https://community.genesys.com/communities/genesyscloudcx?CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4" target="_blank">ask the community for help.</a></span></li>
<li id="field_1_6" class="gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible" data-js-reload="field_1_6">
<div style="clear:both"></div>
</li>
<li id="field_1_3" class="gfield gfield--type-email field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible" data-js-reload="field_1_3" data-conditional-logic="hidden" style="display: none;"><label
class="gfield_label gform-field-label" for="input_1_3">Email</label>
<div class="ginput_container ginput_container_email">
<input name="input_3" id="input_1_3" type="email" value="" class="medium" aria-invalid="false" disabled="disabled">
</div>
</li>
<li id="field_1_2" class="gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible" data-js-reload="field_1_2" data-conditional-logic="hidden"
style="display: none;"><label class="gfield_label gform-field-label" for="input_1_2">Feedback</label>
<div class="ginput_container ginput_container_textarea"><textarea name="input_2" id="input_1_2" class="textarea medium" aria-invalid="false" rows="10" cols="50" disabled="disabled"></textarea></div>
</li>
<li id="field_1_11"
class="gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible"
data-js-reload="field_1_11" data-conditional-logic="hidden" style="display: none;"><label class="gfield_label gform-field-label screen-reader-text gfield_label_before_complex"><span class="gfield_required"><span
class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_consent"><input name="input_11.1" id="input_1_11_1" type="checkbox" value="1" aria-required="true" aria-invalid="false" disabled="disabled"> <label
class="gform-field-label gform-field-label--type-inline gfield_consent_label" for="input_1_11_1">I have read and understand the <a href="https://help.mypurecloud.com/?p=9668/">Genesys Cloud privacy policy</a>.<span
class="gfield_required gfield_required_asterisk">*</span></label><input type="hidden" name="input_11.2" value="I have read and understand the <a href="https://help.mypurecloud.com/?p=9668/">Genesys Cloud privacy policy</a>."
class="gform_hidden" disabled="disabled"><input type="hidden" name="input_11.3" value="1" class="gform_hidden" disabled="disabled"></div>
</li>
<li id="field_1_7" class="gfield gfield--type-captcha field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible" data-js-reload="field_1_7" data-conditional-logic="hidden" style="display: none;">
<label class="gfield_label gform-field-label screen-reader-text" for="input_1_7"></label>
<div id="input_1_7" class="ginput_container ginput_recaptcha gform-initialized" data-sitekey="6LdBBSYUAAAAAA2fL-3p7HWeTLkKZ1ZCQRwRKxjP" data-theme="light" data-tabindex="0" data-badge="">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA" width="304" height="78" role="presentation" name="a-gsbxll2adwre" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdBBSYUAAAAAA2fL-3p7HWeTLkKZ1ZCQRwRKxjP&co=aHR0cHM6Ly9oZWxwLm15cHVyZWNsb3VkLmNvbTo0NDM.&hl=en&v=EGbODne6buzpTnWrrBprcfAY&theme=light&size=normal&cb=rx3bhkq3qwgx"></iframe>
</div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
</li>
<li id="field_1_4" class="gfield gfield--type-post_custom_field gfield--input-type-adminonly_hidden field_admin_only field_sublabel_below gfield--no-description field_description_below gfield_visibility_administrative"
data-js-reload="field_1_4"><input name="input_4" id="input_1_4" class="gform_hidden" type="hidden" value="ed.crabtree@genesys.com"></li>
<li id="field_1_12" class="gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible" data-js-reload="field_1_12"><label
class="gfield_label gform-field-label" for="input_1_12">Phone</label>
<div class="ginput_container"><input name="input_12" id="input_1_12" type="text" value="" autocomplete="new-password"></div>
<div class="gfield_description" id="gfield_description_1_12">This field is for validation purposes and should be left unchanged.</div>
</li>
</ul>
</div>
<div class="gform_footer left_label"> <input type="submit" id="gform_submit_button_1" class="gform_button button screen-reader-text" value="Submit Feedback"
onclick="if(window["gf_submitting_1"]){return false;} if( !jQuery("#gform_1")[0].checkValidity || jQuery("#gform_1")[0].checkValidity()){window["gf_submitting_1"]=true;} "
onkeypress="if( event.keyCode == 13 ){ if(window["gf_submitting_1"]){return false;} if( !jQuery("#gform_1")[0].checkValidity || jQuery("#gform_1")[0].checkValidity()){window["gf_submitting_1"]=true;} jQuery("#gform_1").trigger("submit",[true]); }"
disabled="disabled" data-conditional-logic="hidden" style="display: none;">
<input type="hidden" class="gform_hidden" name="is_submit_1" value="1">
<input type="hidden" class="gform_hidden" name="gform_submit" value="1">
<input type="hidden" class="gform_hidden" name="gform_unique_id" value="">
<input type="hidden" class="gform_hidden" name="state_1"
value="WyJ7XCIxMS4xXCI6XCI1MjViOGE0MmNmMzAyYTE0ZWEyZTI0NzBjNWY2NjBkY1wiLFwiMTEuMlwiOlwiOTkzZjU3MzM4YTVjY2YyMmY4NjkyZDJjNTZjZmZlMGRcIixcIjExLjNcIjpcIjUyNWI4YTQyY2YzMDJhMTRlYTJlMjQ3MGM1ZjY2MGRjXCJ9IiwiODkyNmM2YzRkMWU2ZjhkMzNmNjgxZWJjYzgxOWE5YzYiXQ==">
<input type="hidden" class="gform_hidden" name="gform_target_page_number_1" id="gform_target_page_number_1" value="0">
<input type="hidden" class="gform_hidden" name="gform_source_page_number_1" id="gform_source_page_number_1" value="1">
<input type="hidden" name="gform_field_values" value="">
</div>
</form>POST //translate.googleapis.com/translate_voting?client=te
<form id="goog-gt-votingForm" action="//translate.googleapis.com/translate_voting?client=te" method="post" target="votingFrame" class="VIpgJd-yAWNEb-hvhgNd-aXYTce"><input type="text" name="sl" id="goog-gt-votingInputSrcLang"><input type="text"
name="tl" id="goog-gt-votingInputTrgLang"><input type="text" name="query" id="goog-gt-votingInputSrcText"><input type="text" name="gtrans" id="goog-gt-votingInputTrgText"><input type="text" name="vote" id="goog-gt-votingInputVote"></form>Text Content
× Close
Genesys Cloud Resource Center
Language
* English
* العربية
* 繁體中文
* Dansk
* Čeština
* Nederlands
* Suomi
* עִברִית
* Français
* Deutsch
* Italiano
* 日本語
* 简体中文
* 한국어
* Norsk
* Polski
* Portugues
* Español
* Svenska
* ภาษาไทย
* Türkçe
* українська
* Release notesNew
* Announcements
* New Users
* Business Users
* Administrators
* Contact Center Managers
* Contact Center Agents
* Genesys Cloud AI
* Resources
* Solutions, licensing, and pricing
* FAQs
* Glossary
1. Home
2. Complete your profile
COMPLETE YOUR PROFILE
PREREQUISITES
The following permissions:
* Directory > User > View
* Directory > Userprofile > View
* Directory > Userprofile > Edit
Adding work-related information to your profile To help your coworkers find you
using advanced search, add work-related information to your profile.
Click your profile picture in the sidebar, and then click the larger profile
picture. You can also access your profile from the contact card that appears
anywhere you see your profile picture.
Switch between public and edit views of your profile. To see how your profile
looks to other users, click View Public Profile. To edit your profile,
click View Edit Mode.
To change the information in a section, in edit mode, in the section you want to
change, click Edit.
To make it more personal, in edit mode, you can make many changes to your
profile:
* Add a profile picture that others can see when they view your profile or
contact card and during a chat or call.
* Set your contact options so others know how to contact you. Choose primary
contacts so that calls and email messages go to your specified number or
address when others click your contact buttons.
* Add sections to your profile and add more information to your profile.
* Add tags to your profile and help others find you by your skills and
experience.
* Add your location so others know your location and your office location.
Note: The information that you can edit varies by organization.
--------------------------------------------------------------------------------
* Was this article helpful?*
* Yes
* No
* If you still have questions you can ask the community for help.
*
* Email
* Feedback
* *
I have read and understand the Genesys Cloud privacy policy.*
*
*
* Phone
This field is for validation purposes and should be left unchanged.
SUGGESTED ARTICLES
* About profiles
* Profile page overview
* Get started collaborating
* Standard profile fields
* Add or delete a profile picture
* Set your contact options
* How do I select my region?
* What are the differences between locations, geolocations, and sites in
Genesys Cloud?
* Add locations to user profiles
* Select your location
Contact
* Support
* Select Region
* Site Map
* Blog
Solution
* Customer Service
* Partners
Company
* Newsroom
* Social Responsibility
* Leadership
* Careers
About Genesys
Genesys empowers more than 7,500 organizations in over 100 countries to improve
loyalty and business outcomes by creating the best experiences for customers and
employees. Through Genesys Cloud, the #1 AI-powered experience orchestration
platform, Genesys delivers the future of CX to organizations of all sizes so
they can provide empathetic, personalized experience at scale. As the trusted,
all-in-one platform born in the cloud, Genesys Cloud accelerates growth for
organizations by enabling them to differentiate with the right customer
experience at the right time, while driving stronger workforce engagement,
efficiency and operational improvements.
*
*
*
*
*
*
Copyright © 2024 Genesys. All rights Reserved. Terms of Use | Privacy Policy |
Email Subscription | Cookies Settings
Scroll to top
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Powered by Google Übersetzer
Notifications
Originaltext
Diese Übersetzung bewerten
Mit deinem Feedback können wir Google Übersetzer weiter verbessern
By clicking “Accept All Cookies”, you agree to the storing of cookies on your
device to enhance site navigation, analyze site usage, and assist in our
marketing efforts. Privacy Policy
Reject All Accept All Cookies
Cookies Settings
Your Opt Out Preference Signal is Honored
PRIVACY PREFERENCE CENTER
When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information
Allow All
MANAGE CONSENT PREFERENCES
FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
Back Button
COOKIE LIST
Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
Reject All Confirm My Choices