www.safelite.com Open in urlscan Pro
2600:9000:2057:a800:1c:202d:f640:93a1  Public Scan

Form analysis
1 forms found in the DOM

GET /site-map/search

<form class="site-search" method="get" action="/site-map/search">
  <label class="sr-only" for="search-1">Search</label>
  <input type="text" name="searchQuery" id="search-1" placeholder="Search">
  <button type="submit" class="search-button"><span class="sr-only">Search button</span></button>
  <input type="hidden" name="indexCatalogue" value="site-search">
  <input type="hidden" name="wordsMode" value="AllWords">
</form>

Text Content

Microsoft no longer supports Internet Explorer, which may impact your browser
security and experience. Download Microsoft Edge now. X
MenuClose
 * Services
    * Glass services
       * Windshield repair
       * Windshield replacement
       * Back glass replacement
       * Side window replacement
   
    * Other services
       * Power window repair
       * Safety systems recalibration
   
    * Why Safelite?
       * Customer reviews
       * Nationwide warranty
   
    * View all services

 * Locations
 * We're hiring
 * My appointment
 * Get quote + schedule


 * My Appt
 * Quote


SAFELITE GROUP PRIVACY POLICY

Last Modified: January 1, 2023



 

Introduction
Safelite Group, Inc. itself and through its affiliates including Safelite
Fulfillment, Inc. dba Safelite AutoGlass (collectively “Safelite”, “us” or
“we”), respects your privacy and is committed to protecting it through our
compliance with this Privacy Policy (the “Policy”). 

This Policy describes the types of information we may collect from you or that
you may provide when you visit any of our websites, including Safelite.com,
fixmyglass.safelite.com, myaccount.safelite.com, safelitedirect.com,
safeliteservice.com, safelitesolutions.com, sgcnetwork.safelite.com,
safelitesolutionsnetwork.com, serviceautoglass.com,
agencyadvantage.safelite.com, submit.glassclaim.com, soar.glassclaim.com,
safelitefoundation.org (our “Website”) and our practices for collecting using,
maintaining, protecting, and disclosing that information.  If you are a
California resident, please also see our California Privacy Policy for
additional information about your privacy rights.

This Policy applies to information we collect:


 * On this Website.
 * In email, text, telephone, and other electronic communications between you
   and us.
 * When you communicate with us via mail, in writing, or in person.
 * When you interact with our advertising and applications on third-party
   websites and services, if those applications or advertising include links to
   this policy.
 * From third parties that identifies or may reasonably be linked to an
   identifiable person.

It does not apply to information collected by:

 * Any third party (including our affiliates and subsidiaries), including
   through any application or content that may link to or be accessible from or
   on the Website. 
 * The job application process or information shared with us from employees or
   independent contractors.
 * Safelite Solutions, LLC (a subsidiary of Safelite Group) when acting as a
   data processor on behalf of a third-party company such as an automobile
   insurer. If you arrived at this Policy page through a link located on a
   website operated by Safelite Solutions, LCC on behalf of your automobile
   insurance provider and you want to understand how your insurer collects,
   processes, stores and shares your personal information, and your rights
   related thereto, then please go to the home page for your insurer and search
   for Privacy Policy.  Please submit any consumer requests directly to the
   insurer for proper routing and processing.  

This Policy is incorporated by reference into the Terms of Use to which you
agreed upon entering the Website, registering with us, requesting a quote, or
signing up for or utilizing our services. Please read this Policy carefully to
understand our policies and practices regarding your information and how we will
treat it. If you do not agree to this Policy you are prohibited from accessing
or using this Website, communicating with us, or using our services. This Policy
may change from time to time. Your continued use of this Website or our services
after we make changes is deemed to be acceptance of those changes, so please
check this Policy periodically for updates. 

Information by which you may be personally identified or which identifies,
relates to, describes, references, is reasonably capable of being associated
with, or could reasonably be linked to you is described in this Policy as
"Personal Information." 

This Policy explains the following topics:


 * Children Under the Age of 16
 * Information We Collect About You
 * How We Collect Information
 * Cookies and Automatic Data Collection Technologies
 * Third-Party Use of Cookies and Other Tracking Technologies
 * How We Use Your Information
 * Disclosure of Your Information
 * Choices About How We Use and Disclose Your Information
 * Accessing and Correcting Your Information
 * Your California Privacy Rights
 * Data Security
 * Changes to Our Privacy Policy
   
 * Contact and Opt-Out Information
 * Sole Statement

Children Under the Age of 18
Our Website, and related marketing activity, is not intended for, directed to,
or is it likely or regularly accessed by children under 18 years of age.  The
Website is intended to permit those over the age of 18 to schedule vehicle
glass, repair, replace and recalibration physical services and physical products
delivered by Safelite AutoGlass. No one under age 18 may provide any information
to or on the Website. We do not knowingly collect Personal Information from
children under 18. We also do not knowingly sell or share for cross-context
behavioral advertising purposes the Personal Information of children under 18
years of age. If you are under 18, do not use or provide any information on this
Website or on or through any of its features, register on the Website, make any
purchases through the Website, or provide any information about yourself to us,
including your name, address, telephone number, email address, or any screen
name or user name you may use. If we learn we have collected or received
Personal Information from a child under 18 without verification of parental
consent, we will delete that information. If you believe we might have any
information from or about a child under 18, please contact us by clicking on the
"Contact us" link on the Website you are visiting or by e-mailing us at
onlinehelp@safelite.com. Alternatively, you may send a letter to the following
address: 

Safelite Group, Inc.
Attn. Customer Care 
7400 Safelite Way 
Columbus, Ohio 43235

Information We Collect About You
We may collect, use, store and transfer several types of information from and
about users of our Website which we have grouped together as follows:

 * Identity Information such as first name, maiden name, last name, username,
   social media identifier or similar identifier.
 * Contact Information such as billing address, delivery address, email address
   and telephone numbers.
 * Financial Information such as bank account and payment card details.
 * Transaction Information such as details about payments from you and other
   details of products and services you have purchased from us.
 * Technical Information such as internet protocol (IP) address, your login
   data, browser type and version, device id, time zone setting and location,
   browser plug-in types and versions, operating system and platform, and other
   technology on the devices you use to access this Website.
 * Profile Information such as your username and password, purchases or orders
   made by you, your interests, survey responses, reviews and testimonials and
   preferences.
 * Usage Information such as information about how you use and got to our
   Website.
 * Marketing and Communications Information such as your preferences in
   receiving marketing from us and our third parties and your communication
   preferences including language preferences.
 * Vehicle Information such as vehicle identification number (VIN), make, model,
   year, the type of damage, cause of damage, part information and other
   information that may be gathered in order to file an insurance claim.
   
 * Audio/Visual Information such as call recordings, images and videos.
 * Information needed to process casualty loss or liability claims or pursue or
   defend legal claims which may include, but is not limited to, social security
   numbers, driver’s license numbers, and health information (e.g., injuries
   suffered in an accident). 

We also collect, use and share Aggregated Information such as statistical or
demographic information for any purpose. Aggregated Information could be derived
from your Personal Information but is not considered personal data by law as
this data will not directly or indirectly reveal your identity. For example, we
may aggregate your usage information to calculate the percentage of users
accessing a specific feature of the Website. However, if we combine or connect
Aggregated Information with your Personal Information so that it can directly or
indirectly identify you, we treat the combined data as Personal Information
which will be used in accordance with this Policy. 

We do not knowingly collect the Personal Information of individuals located in
the European Economic Area, Switzerland, or the United Kingdom. If you believe
we might have collected the Personal Information of an individual located in the
European Economic Area, Switzerland, or the United Kingdom, please contact us by
clicking on the "Contact us" link on the Website you are visiting or by
e-mailing us at onlinehelp@safelite.com. Alternatively, you may send a letter to
the following address: 

Safelite Group, Inc.
Attn. Customer Care 
7400 Safelite Way 
Columbus, Ohio 43235

How We Collect Information
We use different methods to collect data from and about you including through
the following means.

Direct Interactions. The information we collect on or through our Website or
when you interact with us, including, for example:

 * Information that you provide by filling in forms on our Website. This
   includes information provided at the time of registering to use our Website,
   subscribing to our services, or requesting a quote or further services. We
   may also ask you for information when you report a problem with our Website.
 * Records and copies of your correspondence (including email addresses), if you
   contact us.
 * Details of transactions you carry out with us and of the fulfillment of your
   orders. You may be required to provide financial information before placing
   an order.
 * Your search queries on the Website.
 * Records of calls and other communications you engage in with our staff.

Third Parties or publicly available sources. We may receive information about
you if you visit other websites employing our cookies or from third parties
including, for example business partners, sub-contractors in technical, payment
and delivery services, advertising networks, analytics providers, search
information providers, credit reference agencies, data brokers or aggregators. 

Automated technologies or interactions. As you interact with our Website, we may
automatically collect technical data about your equipment, browsing actions and
patterns as specified above. We collect this information by using cookies and
other similar technologies (see Cookies and Automatic Data Collection
Technologies).

Cookies and Automatic Data Collection Technologies
Our Website uses cookies (small files placed on your device) or other automatic
data collection technologies to distinguish you from other Website users. This
helps us deliver a better and more personalized service when you browse our
Website. It also allows us to improve our Website by enabling us to:


 * Estimate our audience size and usage patterns.
 * Store your preferences so we may customize our Website according to your
   individual interests.
 * Speed up your searches.
 * Recognize you when you return to our Website.
   

We also may use these technologies to collect information about your online
activities over time and across third-party websites or other online services
(“behavioral tracking”). 

Certain internet browsers may offer you the option of providing notice to
websites that you do not wish for your online activities to be tracked for
preference-based advertising purposes ( "Do Not Track Notice"). Some browsers
are, by default, set to provide a Do Not Track Notice, whether that reflects
your preference. Please note that with respect to our Website, we do not take
any action based on browser based Do Not Track Notices, unless required to do so
by law; however, such policy of taking no action may be changed or updated from
time to time without notice. If you wish to limit your participation in
preference-based advertising activities, you should follow the opt-out process
described in Choices About How We Use and Disclose Your Information below.

Certain internet browsers may offer you the option of providing notice to
websites that you do not wish for your online activities to be tracked for
preference-based advertising purposes ("Do Not Track Notice"). Some browsers
are, by default, set to provide a Do Not Track Notice, whether that reflects
your preference. Please note that with respect to our Website, we do not take
any action based on browser based Do Not Track Notices, unless required to do so
by law; however, such policy of taking no action may be changed or updated from
time to time without notice. If you wish to limit your participation in
preference-based advertising activities, you should follow the opt-out process
described in Choices About How We Use and Disclose Your Information below. 

You may refuse to accept browser cookies by activating the appropriate setting
on your browser. However, if you select this setting, certain parts of our
Website may become inaccessible and certain features may not work correctly.
Unless you adjust your browser settings to refuse cookies, our system will issue
them. 

Certain features of our Website may use Flash cookies (local stored objects)
instead of browser cookies to collect and store information about your
preferences and navigation to, from, and on our Website. Flash cookies and
browser cookies use different management tools and you must manage their
settings separately. For information about managing your Flash cookie privacy
and security settings, see Choices About How We Use and Disclose Your
Information below.

Our Website pages and e-mails may contain web beacons (small transparent
embedded images or objects, also known as clear gifs, pixel tags, and
single-pixel gifs) that permit us, for example, to count website page visitors
or email readers, or to compile other similar statistics such as recording
Website content popularity or verifying system and server integrity.

We may use third-party tools to monitor and record interactions with our
Website. These tools may record your mouse movements, clicks, and/or keystrokes.
We use information from these tools to better understand how users interact with
your Website and enhance the user experience. By using our Website, you consent
to our use of these recording tools. 

 

Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are
served by third-parties, including advertisers, ad networks and servers, content
providers, and application providers. These third parties may use cookies alone
or in conjunction with web beacons or other tracking technologies to collect
information about you when you use our Website.

The information they collect may be associated with your Personal Information or
they may collect information, including Personal Information, about your online
activities over time and across different websites, and other online services.
They may use this information to provide you with interest-based (behavioral)
advertising or other targeted content, and/or improve the quality of your
website experience, the performance of our advertisements, facilitate engagement
with you and display information to you. 

We also share information that we collect from you, such as your email (in
hashed form), IP address or information about your browser or operating system,
with them.  Some of these partners return an online identification code that we
may store in our first-party cookie for our use in online and cross-channel
advertising and it may be shared with advertising companies to enable
interest-based aka targeted aka behavioral advertising. To opt out of this use,
please click here (https://liveramp.com/opt_out/). 

 

We do not control third parties’ tracking technologies or how they may be used. 
If you have any questions about an advertisement or other targeted content, you
should contact the responsible provider directly. 



How does this site use Google services?
We use Google Analytics first-party "cookies" and the DoubleClick and other
partner third-party "cookies" for reporting and advertising. These first- and
third-party cookies are used together to help us better understand your
interests and online behavior in an aggregate and anonymous form. The Google
Analytics first-party "cookies" are used to compile statistical information and
reports on aggregate visitor activity on our Website. We use third-party cookies
to enable Google Analytics demographics and interest reporting, which allows us
to understand, in aggregate, the age, gender, and interests of our visitors. In
addition to this, we use first- and third-party Google Analytics, DoubleClick
and other partner "cookies" for remarketing. Remarketing allows our ads to be
delivered to visitors on other third-party websites after they leave our
Website. This advertising directly relates to offers that may be of interest to
you based on your prior Website visit. None of the data we collect from first-
and third-party "cookies" can be linked to an individual person nor is this data
able to personally identify any visitor to our Website. 

If you would like to opt out of Google Analytics tracking, you may do so by
installing the Google Analytics opt-out browser add-on that can be found here.
https://tools.google.com/dlpage/gaoptout

How We Use Your Information
We use information that we collect about you or that you provide to us,
including any Personal Information:


 * To present our Website and its contents to you.
 * To provide you with information, products, or services that you request from
   us or that we think may be of interest to you.
 * To fulfill any other purpose for which you provide it.
 * To provide you with notices about your account.
 * To carry out our obligations and enforce our rights arising from any
   contracts entered into between you and us, including for billing and
   collection.
 * To notify you about changes to our Website or any products or services we
   offer or provide though it.
 * To comply with legal requirements and contractual obligations with others.
 * To take steps we deem necessary to protect, defend, and enforce our rights
   and the rights of others.
 * To conduct research, analytics, and development activities to enhance our
   marketing, advertising, products, services, and business processes.
 * In any other way we may describe when you provide the information.
 * For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’
goods and services that may be of interest to you. If you do not want us to use
your information in this way, please see Choices About How We Use and Disclose
Your Information below. 

We may use the information we have collected from you to enable us to display
our advertisements to our advertisers' target audiences. If you click on or
otherwise interact with an advertisement, the advertiser may assume that you
meet its target criteria.

We do not use Personal Information to engage in profiling in furtherance of
solely automated decision that produce legal or similarly significant effects
concerning the consumer. 

Disclosure of Your Information
We may disclose aggregate information about our users, and information that does
not identify any individual, without restriction. 


We may disclose Personal Information that we collect or you provide as described
in this Policy:

 * To our subsidiaries and affiliates.
 * To business partners, contractors, service providers, and other third parties
   we use to support our business and who obligated to keep Personal Information
   Confidential and use it only for the purposes for which we disclose it to
   them.
 * To a buyer or other successor in the event of a merger, divestiture,
   restructuring, reorganization, dissolution, or other sale or transfer of some
   or all Safelite's assets, whether as a going concern or as part of
   bankruptcy, liquidation, or similar proceeding, in which Personal Information
   held by Safelite is among the assets transferred. 
   

We may also disclose your Personal Information:


 * To fulfill the purpose for which you provide it.
 * For any other purpose disclosed by us when you provide the information.
 * With your consent.
 * To comply with any court order, law, or legal process, including to respond
   to any government or regulatory request.
 * To enforce or apply our Terms of Use and other agreements, including for
   billing and collection purposes.
 * If we believe disclosure is necessary or appropriate to protect the rights,
   property, or safety of Safelite our customers, or others.
   

We do not sell Personal Information. We may share Personal Information with
advertising platforms (including social media companies) and data
aggregators/brokers for targeted advertising purposes. In the past twelve
months, we have shared identity, contact, technical, and usage information with
such companies for targeted advertising purposes, improving the quality of your
website experience, the performance of our advertisements, facilitate engagement
with you and display relevant information to you.  

Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you
provide to us. We have created mechanisms to provide you with the following
control over your information:


 * Promotional Offers from the Company If you do not want us to use your contact
   information to send you emails promoting our own products and services, or
   third parties’ products or services, you can opt-out by submitting your
   information here: https://www.safelite.com/email-unsubscribe, or by sending
   us an email with your request to onlinehelp@safelite.com. You may also
   opt-out of further marketing email communications by replying to any
   promotional email we have sent you or following the opt-out links on that
   message. 
 * Targeted Advertising We comply with the requirements of the Digital
   Advertising Alliance's (DAA) Self-Regulatory Program, whose goal is to
   provide you with enhanced notice about online advertising practices and
   choices about the ads you see. You can opt out from receiving ads based on
   your online behavior either by visiting the DAA opt-out page at
   http://www.aboutads.info/choices/ or by clicking on the Ad-Choices icon in or
   near the ad. If you elect to opt out of OBA, you will still see ads, but they
   may not be as relevant to you. Please keep in mind that opting out is
   cookie-based and will only affect the specific computer and browser on which
   the opt-out cookie is applied. If you delete your browser cookies or if you
   use a different computer or different browser and want to continue to be
   opted out of interest-based advertising, you will need to opt out again. 
 * State Rights If you are a resident of California, please read our California
   Privacy Policy for additional information regarding rights granted to you
   under California law. If you are a resident of Colorado, Connecticut, Utah,
   or Virginia, please read the section Select State Privacy Rights below. 

Our Website may, from time to time, contain links to and from the websites of
our partner networks, advertisers and affiliates, or plug-ins enabling
third-party features. If you follow a link to any third-party website or engage
a third-party plug-in, please note that these third parties have their own
privacy policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any personal data
to these third parties. 

DATA RETENTION 

We generally keep all categories your Personal Information for as long as needed
or permitted considering the purpose(s) for which it was obtained.  We are
implementing a retention period at the transactional level across most systems,
including financial, customer relationship management, work order manager, data
analytics, at eight years from the date of first contact with us with respect to
a transaction for all categories of Personal Information.  Applying the
retention period across all systems is on a staged rollout schedule expecting to
take until  at least the end of 2023.  Variations as to the systems in scope,
the time to implement and the exact retention period is subject to change,
cannot be guaranteed with certainty and is also dependent on statutory, legal
and contractual obligations. Generally, the criteria used to determine our
retention periods include (i) for as long as we have an ongoing relationship
with you; (ii) as required by a legal obligation to which we are subject to,
e.g. including statutory periods to retain information as well as to fulfill
commitments to you through our warranty programs; or (iii) as advisable in light
of our legal position (such as in regard of applicable statutes of limitations,
litigation, or regulatory investigations).  

 

SELECT STATE PRIVACY RIGHTS  

If you are a resident of Colorado, Connecticut, Utah, or Virginia, we provide
you the following additional privacy rights. 

 

A. Right to Know – Specific Pieces of Personal Information and/or Categories of
Personal Information 

 

You have the right to request that we confirm whether we are processing your
Personal Information and to disclose to you the Personal Information we retain
about you, subject to exceptions permitted by law.  




 2. B. Right to Delete Personal Information 

 

You have the right to request that we delete the Personal Information we retain
about you, subject to exceptions permitted by law.  

 

 3. C. Right to Correct Inaccurate Personal Information 

 

You have the right to request that we correct inaccurate Personal Information we
retain about you, taking into account the nature of the Personal Information and
the purposes of our processing of it. 

 

 4. D. Right to Appeal 

 5.  

If we deny your request, in full or in part, you may appeal our decision by
submitting a request to appeal.

If we deny your appeal, you may also contact your state Attorney General to
lodge a complaint and we will provide you with an online mechanism to do so. 

 

E. How to Exercise Your Rights 

 * How to submit requests. To exercise your rights described above, please
   submit a verifiable consumer request to us by either contacting us
   at onlinehelp@safelite.com or clicking here to submit the request online. 
 * Who may submit requests. Only you, or someone legally authorized to act on
   your behalf, may make a verifiable consumer request related to your Personal
   Information. You may also make a verifiable consumer request on behalf of
   your minor child. You may designate an authorized agent in writing to make a
   request on your behalf.  
 * How often can you submit requests. You may only make an Access request twice
   within a 12-month period.  
 * How we verify and respond to requests.  
   * Your request must be verifiable. That means that you, or your authorized
     agent, must provide sufficient information that allows us to reasonably
     verify that you are the person about whom we collected Personal Information
     or an authorized agent of that person with written permission from the
     consumer or a power of attorney to act on their behalf. 
   * We may verify your request: 
     * Through our existing authentication practices for your password-protected
       account with us, if you have one. Making a verifiable consumer request
       does not require you to create an account with us, if you do not make a
       request through an account with us. 
     * If you do not have a password-protected account with us, we may require
       you to provide certain information such as first name, last name, phone
       number, service address, and/or invoice number to verify your identify.  
     * Regardless of whether or not you have a password-protected account with
       us, if we believe it is reasonable in order to protect your information
       from unauthorized access, disclosure, or deletion, we may require you to
       verify additional pieces of information and/or sign a declaration under
       penalty of perjury verifying your identity and request.
   * Your verifiable consumer request must also describe your request with
     sufficient detail that allows us to properly understand, evaluate, and
     respond to it. 
   * We cannot respond to your request or provide you with Personal Information
     if we cannot verify your identity or authority to make the request and
     confirm the Personal Information relates to you. 
   * We will only use Personal Information provided in a request to verify the
     requestor's identity or authority to make the request and fulfill or deny
     the request. We may retain Personal Information provided in connection with
     your request for at least two (2) years as required by law. 
   * Response Timing and Format. 
     * We will acknowledge receipt of your request within ten (10) business days
       from its receipt. 
     * We endeavor to respond to a verifiable consumer request within forty-five
       (45) days from its receipt. If we require more time, up to a maximum of
       ninety (90) days from receipt as provided by law, we will inform you of
       the reason and extension period in writing. If you are a Connecticut or
       Virginia resident, then the maximum time to respond is sixty (60) days
       from its receipt. 
     * If you have a password-protected online account with us, we will deliver
       our written response to that account. If you do not have a
       password-protected online account with us, we will deliver our written
       response by mail or electronically, at your option.  
     * The response we provide will also explain the reasons we cannot comply
       with a request, if applicable. If you requested a copy of the specific
       Personal Information we have on file about you, we will select a format
       to provide your Personal Information that is readily useable and should
       allow you to transmit the information from one entity to another entity
       without hindrance.

We do not charge a fee to process or respond to your request unless it is
excessive, repetitive, or manifestly unfounded. If we determine that the request
warrants a fee, we will tell you why we made that decision and provide you with
a cost estimate before completing your request. 

 6. F. Opt Out of Sale/Sharing of Personal Information 

 

If you would like to opt out of the sale or sharing for targeted advertising
purposes of your Personal Information, you may do so using our Do Not Sell/Share
My Personal Information online form by clicking here. We will also recognize
browser-based opt-out signals as required under law. If we receive an opt-out
signal and are able to identify the consumer to whom the signal relates, we will
treat the signal as a request to opt out related to all Personal Information we
have on file for the consumer. If we receive an opt-out signal and are not able
to identify the consumer to whom the signal relates, we will treat the signal as
a request to opt out limited to the Personal Information we collect from the
consumer during the online session during which the signal is present. 

 7.  

 8. G. Non-Discrimination 

 9.  

We will not discriminate against any consumer for exercising their privacy
rights as allowed by law. 


Your California Privacy Rights
California’s "Shine the Light" law (Civil Code Section § 1798.83) permits users
of websites that are California residents to request certain information
regarding a website operator’s disclosure of Personal Information to third
parties for their direct marketing purposes. We do not disclose Personal
Information to third parties for those third parties to use for their own direct
marketing purposes.
California residents may also have additional Personal Information rights and
choices. Please see our California Privacy Policy for more information.

Data Security
We have implemented measures reasonably designed to secure your Personal
Information from accidental loss and from unauthorized access, use, alteration,
and disclosure. The safety and security of your information also depends on you.
Where we have given you (or where you have chosen) a password for access to
certain parts of our Website, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not
completely secure. Although we take reasonable steps to protect your Personal
Information, we cannot guarantee the security of your Personal Information
transmitted to our Website or across any electronic network. Any transmission of
Personal Information is at your own risk. We are not responsible for
circumvention of any privacy settings or security measures contained on the
Website or in any electronic network. 

Changes to Our Privacy Policy

The date the Policy was last revised is identified at the top of the page. Any
changes to this Policy will be posted on this page of the Website and you should
frequently check this page for updates. 

Contact Information
You may contact us as provided below if you have questions or comments about our
Policy

Contact Information: onlinehelp@safelite.com 

Safelite Group, Inc.
Attn. Customer Care 
7400 Safelite Way 
Columbus, Ohio 43235

Sole Statement
This Policy as posted on this Website is the sole statement of our Policy with
respect to the subject matter herein, and no summary, modification, restatement
or other version thereof, or other privacy statement or policy, in any form, is
valid unless we post a new or revised policy to the Website.





DON'T WAIT, SCHEDULE YOUR APPOINTMENT TODAY!

Get quote + schedule
 * Locations
 * Contact us
 * Help center
 * Careers
 * For agencies
 * English
    * English
    * Español

 * Fix my glass
    * Get quote + schedule
    * My appointment
    * Cost of Auto Glass Services
    * Vehicles
    * Commercial/Fleet

 * Our services
    * Convenient locations
    * Beyond the glass
    * Products
    * Glass damage type

 * Why Safelite
    * Why choose Safelite
    * Nationwide warranty
    * Mobile and in-shop
    * Customer reviews
    * Glass recycling

 * Our company
    * About Us
    * Our Leaders
    * Press releases
    * Safelite Foundation
    * Resource Center

Search Search button

 * © 2023 Safelite Group
 * Terms of service
 * Your privacy choices
 * Cancellation policy
 * Site map
 * Notice at collection











PRIVACY PREFERENCES




 * YOUR PRIVACY


 * STRICTLY NECESSARY COOKIES


 * TARGETING COOKIES


YOUR PRIVACY

When you visit our website, we store cookies on your browser to collect
information. The information collected might relate to you, your preferences or
your device, and is mostly used to make the site work as you expect it to and to
provide a more personalized web experience. However, you can choose not to allow
certain types of cookies, which may impact your experience of the site and the
services we are able to offer. Click on the different category headings to find
out more and change our default settings according to your preference. You
cannot opt-out of our First Party Strictly Necessary Cookies as they are
deployed in order to ensure the proper functioning of our website (such as
prompting the cookie banner and remembering your settings, to log into your
account, to redirect you when you log out, etc). For more information about the
First and Third Party Cookies used please follow this link. More information


STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

 * PERFORMANCE COOKIES
   
   Always Active
   
   These cookies allow us to count visits and traffic sources so we can measure
   and improve the performance of our site. They help us to know which pages are
   the most and least popular and see how visitors move around the site.    All
   information these cookies collect is aggregated and therefore anonymous. If
   you do not allow these cookies we will not know when you have visited our
   site, and will not be able to monitor its performance.

 * FUNCTIONAL COOKIES
   
   Always Active
   
   These cookies enable the website to provide enhanced functionality and
   personalisation. They may be set by us or by third party providers whose
   services we have added to our pages.    If you do not allow these cookies
   then some or all of these services may not function properly.


TARGETING COOKIES

Targeting Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.


BACK BUTTON BACK

Vendor Search
Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label


 * 33ACROSS
   
   33ACROSS
   
   View Third Party Cookies
    * Name
      cookie name


 * 33ACROSS
   
   View Privacy Notice
   
   


Clear
checkbox label label
Apply Cancel
Confirm My Choices
Allow All


We use cookies to enhance your experience.

Cookie settings

Give feedback