Submitted URL: https://iwr.freshdesk.com/a/tickets/2009429
Effective URL: https://iwr.freshdesk.com/support/login
Submission: On January 14 via manual from NL

Summary

This website contacted 9 IPs in 2 countries across 7 domains to perform 30 HTTP transactions. The main IP is 34.228.109.114, located in Ashburn, United States and belongs to AMAZON-AES - Amazon.com, Inc., US. The main domain is iwr.freshdesk.com.
TLS certificate: Issued by DigiCert SHA2 High Assurance Server CA on July 4th 2017. Valid for: 3 years.
This is the only time iwr.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 10 34.228.109.114 14618 (AMAZON-AES)
6 143.204.214.4 16509 (AMAZON-02)
1 151.101.2.110 54113 (FASTLY)
2 2 23.22.227.165 14618 (AMAZON-AES)
2 162.247.242.21 23467 (NEWRELIC-...)
10 143.204.205.64 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.216.170.53 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
30 9
Domain Requested by
10 iwr.freshdesk.com 4 redirects iwr.freshdesk.com
fassetsblue.freshdesk.com
6 fassetsblue.freshdesk.com iwr.freshdesk.com
2 assets5.freshdesk.com iwr.freshdesk.com
2 assets9.freshdesk.com iwr.freshdesk.com
2 assets2.freshdesk.com iwr.freshdesk.com
2 bam.nr-data.net js-agent.newrelic.com
fassetsblue.freshdesk.com
2 api.freshworks.com 2 redirects
1 fonts.gstatic.com iwr.freshdesk.com
1 assets4.freshdesk.com iwr.freshdesk.com
1 assets6.freshdesk.com iwr.freshdesk.com
1 assets10.freshdesk.com iwr.freshdesk.com
1 s3.amazonaws.com iwr.freshdesk.com
1 assets1.freshdesk.com iwr.freshdesk.com
1 fonts.googleapis.com iwr.freshdesk.com
1 js-agent.newrelic.com fassetsblue.freshdesk.com
30 15

This site contains links to these domains. Also see Links.

Domain
accounts.freshworks.com
freshdesk.com
www.freshdesk.com
Subject Issuer Validity Valid
*.freshdesk.com
DigiCert SHA2 High Assurance Server CA
2017-07-04 -
2020-07-14
3 years crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2019-01-08 -
2019-04-14
3 months crt.sh
*.nr-data.net
GeoTrust RSA CA 2018
2018-01-11 -
2020-03-17
2 years crt.sh
*.googleapis.com
Google Internet Authority G3
2018-12-19 -
2019-03-13
3 months crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2
2018-12-03 -
2019-10-25
a year crt.sh
*.google.com
Google Internet Authority G3
2018-12-19 -
2019-03-13
3 months crt.sh

This page contains 1 frames:

Primary Page: https://iwr.freshdesk.com/support/login
Frame ID: 0A64302D9DFEAAA1D7CBE8A3AA03B54D
Requests: 33 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://iwr.freshdesk.com/a/tickets/2009429 Page URL
  2. https://iwr.freshdesk.com/support/login HTTP 302
    https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=iwr.freshd... HTTP 302
    https://iwr.freshdesk.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized HTTP 302
    https://iwr.freshdesk.com/support/login HTTP 302
    https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=iwr.freshd... HTTP 302
    https://iwr.freshdesk.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized HTTP 302
    https://iwr.freshdesk.com/support/login Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /authenticity_token/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /authenticity_token/i

Overall confidence: 100%
Detected patterns
  • env /^Prototype$/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Overall confidence: 100%
Detected patterns
  • env /^Modernizr$/i

Overall confidence: 100%
Detected patterns
  • env /^moment$/i

Overall confidence: 100%
Detected patterns
  • env /^(?:SoundManager|BaconPlayer)$/i

Overall confidence: 100%
Detected patterns
  • env /^jQuery$/i

Page Statistics

30
Requests

93 %
HTTPS

22 %
IPv6

7
Domains

15
Subdomains

9
IPs

2
Countries

1924 kB
Transfer

10551 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://iwr.freshdesk.com/a/tickets/2009429 Page URL
  2. https://iwr.freshdesk.com/support/login HTTP 302
    https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=iwr.freshdesk.com&logout_uri=https%3A%2F%2Fiwr.freshdesk.com%2Ffreshid%2Flogout&redirect_uri=https%3A%2F%2Fiwr.freshdesk.com%2Ffreshid%2Fauthorize_callback&response_type=code HTTP 302
    https://iwr.freshdesk.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized HTTP 302
    https://iwr.freshdesk.com/support/login HTTP 302
    https://api.freshworks.com/oauth/authorize?client_id=3739452e-e3dc-4f7f-9aaa-739acb9cbcb9&hd=iwr.freshdesk.com&logout_uri=https%3A%2F%2Fiwr.freshdesk.com%2Ffreshid%2Flogout&redirect_uri=https%3A%2F%2Fiwr.freshdesk.com%2Ffreshid%2Fauthorize_callback&response_type=code HTTP 302
    https://iwr.freshdesk.com/freshid/authorize_callback?error=unauthorized&error_description=Unauthorized HTTP 302
    https://iwr.freshdesk.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

30 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
2009429
iwr.freshdesk.com/a/tickets/
5 KB
3 KB
Document
General
Full URL
https://iwr.freshdesk.com/a/tickets/2009429
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.228.109.114 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-34-228-109-114.compute-1.amazonaws.com
Software
/
Resource Hash
ec235209b66e11d62564495cf496307b755c5ba3f9a10543c4c582ce3ccb7b47
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
iwr.freshdesk.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Cache-Control
max-age=0, no-cache
Content-Encoding
gzip
Content-Type
text/html
Date
Mon, 14 Jan 2019 08:01:01 GMT
ETag
W/"04b33abc6e1d4aed09438c3530eca5a1"
Last-Modified
Fri, 11 Jan 2019 09:36:16 GMT
x-amz-id-2
7gNzot4Xm8NNBoAoYID1lx46a+8oCVMWqLyBIcqlAHHl+axVkVuf0Fb3bzN/3ZuyigY+m5BTAQ8=
x-amz-replication-status
COMPLETED
x-amz-request-id
4EE2498B03FEEA8B
x-amz-server-side-encryption
AES256
x-amz-version-id
In6GwFXbj__AaRMNuSMfXAZ_Ei9Lpo0k
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
Content-Length
2160
Connection
keep-alive
vendor-936831de1772ccf349c2a1f975da83c2.css
fassetsblue.freshdesk.com/production/a/assets/
434 KB
39 KB
Stylesheet
General
Full URL
https://fassetsblue.freshdesk.com/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.css
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/a/tickets/2009429
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.214.4 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-214-4.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b0da2a8d8a21b8d3c5dbf57a146332ae332be150937f4b735467cbdfe7f7354e

Request headers

:path
/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.css
pragma
no-cache
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
text/css,*/*;q=0.1
cache-control
no-cache
:authority
fassetsblue.freshdesk.com
referer
https://iwr.freshdesk.com/a/tickets/2009429
:scheme
https
:method
GET
Referer
https://iwr.freshdesk.com/a/tickets/2009429
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 11 Jan 2019 12:57:02 GMT
content-encoding
br
age
241441
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
41B6AD118E367275
x-amz-id-2
SL1qnt4sbZcarZRRigoq45PVlgWJzpC6l4FvYWx/3DNqV3FUxVKQgNJ5wcZEZ1l7uwZH6AgqlNw=
accept-ranges
bytes
last-modified
Fri, 11 Jan 2019 09:36:16 GMT
server
AmazonS3
etag
"87b137bd73d3bffeb8e778a0efca0eb2"
x-amz-version-id
8ro_vFNcBGI8ITVhSjdNzmO4s0SNtYqz
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389765.cloudfront.net (CloudFront)
cache-control
max-age=63072000, public
content-length
39122
content-type
text/css; charset=utf-8
x-amz-cf-id
q7bksGSHXIre1pq-UbJtoHZ7xp958nC7ug_AArTlQGsGXeyUAEOj1Q==
expires
Tue, 01 Jan 2030 00:00:00 GMT
freshdesk-936831de1772ccf349c2a1f975da83c2.css
fassetsblue.freshdesk.com/production/a/assets/
680 KB
82 KB
Stylesheet
General
Full URL
https://fassetsblue.freshdesk.com/production/a/assets/freshdesk-936831de1772ccf349c2a1f975da83c2.css
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/a/tickets/2009429
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.214.4 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-214-4.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c219a70de7f1a440ea079bc8e3862a1884b8294fe524ecaa5cd0fea5cccee768

Request headers

:path
/production/a/assets/freshdesk-936831de1772ccf349c2a1f975da83c2.css
pragma
no-cache
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
text/css,*/*;q=0.1
cache-control
no-cache
:authority
fassetsblue.freshdesk.com
referer
https://iwr.freshdesk.com/a/tickets/2009429
:scheme
https
:method
GET
Referer
https://iwr.freshdesk.com/a/tickets/2009429
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Sun, 13 Jan 2019 01:21:30 GMT
content-encoding
br
age
110373
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
EDB525486101AC85
x-amz-id-2
5Y1NlbYXzhLHEYzGdejEqJZYnVL6A1k0cbHsFnvVUCAmvAaglgRGDZxTBQEk165dQ4P4OKfF0JA=
accept-ranges
bytes
last-modified
Fri, 11 Jan 2019 09:36:15 GMT
server
AmazonS3
etag
"201feaf18ec84dc0ab16f3b000f98da8"
x-amz-version-id
CbLFBd3yht6qmZVcs5jNkG4tKO3n7LTI
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389765.cloudfront.net (CloudFront)
cache-control
max-age=63072000, public
content-length
82896
content-type
text/css; charset=utf-8
x-amz-cf-id
63JHfxmD_LegkkLKUNhpi4h12IhWvtChdI2Er-GvoISmqJ5xTmjhfA==
expires
Tue, 01 Jan 2030 00:00:00 GMT
new-relic-936831de1772ccf349c2a1f975da83c2.js
fassetsblue.freshdesk.com/production/a/assets/
18 KB
6 KB
Script
General
Full URL
https://fassetsblue.freshdesk.com/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/a/tickets/2009429
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.214.4 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-214-4.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
61596cb9e310f74d0ab8ccae4bacb0987134fcc86fbbb3d14e37f88e8ca96356

Request headers

:path
/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js
pragma
no-cache
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
fassetsblue.freshdesk.com
referer
https://iwr.freshdesk.com/a/tickets/2009429
:scheme
https
:method
GET
Referer
https://iwr.freshdesk.com/a/tickets/2009429
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 11 Jan 2019 12:57:02 GMT
content-encoding
br
age
241440
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
90521E79B20492EF
x-amz-id-2
ICEnDnih/KY5Cp2zgF/x/jdCVMSaiT5g3ksYUoTsz5MRcA08BM6rU68K7SpgJ/lRrp00IvjuPp4=
accept-ranges
bytes
last-modified
Fri, 11 Jan 2019 09:36:16 GMT
server
AmazonS3
etag
"f5b24d61d4b1eb5d63fad10c8540e2dc"
x-amz-version-id
uXDFjrw.l5gUyaZw.JRpAhlBDfnzserq
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389765.cloudfront.net (CloudFront)
cache-control
max-age=63072000, public
content-length
5962
content-type
application/javascript; charset=utf-8
x-amz-cf-id
VMZaD6GBA0tT2SqPUg-MrhJUAHHvk5jqjblt9faWP_p8_3PB3-HedA==
expires
Tue, 01 Jan 2030 00:00:00 GMT
vendor-936831de1772ccf349c2a1f975da83c2.js
fassetsblue.freshdesk.com/production/a/assets/
4 MB
759 KB
Script
General
Full URL
https://fassetsblue.freshdesk.com/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.js
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/a/tickets/2009429
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.214.4 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-214-4.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d4cab2201b39693104d49d7b85fa9a359fa51aaa71e2f21ffa043609258854a0

Request headers

:path
/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.js
pragma
no-cache
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
fassetsblue.freshdesk.com
referer
https://iwr.freshdesk.com/a/tickets/2009429
:scheme
https
:method
GET
Referer
https://iwr.freshdesk.com/a/tickets/2009429
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 11 Jan 2019 12:57:02 GMT
content-encoding
br
age
241440
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
2E5FB3E2888DD327
x-amz-id-2
J38xK1Lu3jZL9O/OZG+hJ07Wa58UzKKuLREBcRswqLYkY6Pj1LmZyCUZqsZ2wzhlowuIbpgLfYg=
accept-ranges
bytes
last-modified
Fri, 11 Jan 2019 09:36:16 GMT
server
AmazonS3
etag
"cd80b86413a2b56ad3268bc35e9e2fbc"
x-amz-version-id
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via
1.1 a4a46c5a6cdf81ec1d08cf6e63389765.cloudfront.net (CloudFront)
cache-control
max-age=63072000, public
content-length
775882
content-type
application/javascript; charset=utf-8
x-amz-cf-id
GHkep9yJPKcbNjmy-vtSJL81lTRzFB5QKf41Y2y17btlu5IW4jc4Pw==
expires
Tue, 01 Jan 2030 00:00:00 GMT
freshdesk-936831de1772ccf349c2a1f975da83c2.js
fassetsblue.freshdesk.com/production/a/assets/
4 MB
535 KB
Script
General
Full URL
https://fassetsblue.freshdesk.com/production/a/assets/freshdesk-936831de1772ccf349c2a1f975da83c2.js
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/a/tickets/2009429
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.214.4 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-214-4.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
6d08dc8d9ad0d74c62a21986a8db1dc8baacd4f56dcd222be70e0ab426dc6e6d

Request headers

:path
/production/a/assets/freshdesk-936831de1772ccf349c2a1f975da83c2.js
pragma
no-cache
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
fassetsblue.freshdesk.com
referer
https://iwr.freshdesk.com/a/tickets/2009429
:scheme
https
:method
GET
Referer
https://iwr.freshdesk.com/a/tickets/2009429
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 11 Jan 2019 12:57:02 GMT
content-encoding
br
age
241441
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
31A2BE2F2EF22199
x-amz-id-2
h35Fzelo/G1A4g2u/WzutjXi8vWKXf3J8MK+JbJ5uUXji7XK8Emt1OLlkuKk8wR1+NuupttJioQ=
accept-ranges
bytes
last-modified
Fri, 11 Jan 2019 09:36:15 GMT
server
AmazonS3
etag
"fcfe2f30d488f18b58632777832a3fa2"
x-amz-version-id
clnSb0EMUxgrLh_0bpIFkhVjih40qqwk
via
1.1 a4a46c5a6cdf81ec1d08cf6e63389765.cloudfront.net (CloudFront)
cache-control
max-age=63072000, public
content-length
546782
content-type
application/javascript; charset=utf-8
x-amz-cf-id
yv79VtuMn3_mQXuHpGk2DyZG-GoGGmsCbSMYjMMyGGwgvQHc82R-ag==
expires
Tue, 01 Jan 2030 00:00:00 GMT
assets-fingerprint-936831de1772ccf349c2a1f975da83c2.js
fassetsblue.freshdesk.com/production/a/assets/
127 B
716 B
Script
General
Full URL
https://fassetsblue.freshdesk.com/production/a/assets/assets-fingerprint-936831de1772ccf349c2a1f975da83c2.js
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/a/tickets/2009429
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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2odrxRh7uviOuZ_BYUYomMLMVjRZ0CF1LOtrLWVcrGXPcPlrnsoBJA==
expires
Wed, 06 Mar 2019 16:07:43 GMT
portal_print-ce4892062f25ebaf8abdcca87f6225b0.css
assets9.freshdesk.com/assets/cdn/
2 KB
1 KB
Stylesheet
General
Full URL
https://assets9.freshdesk.com/assets/cdn/portal_print-ce4892062f25ebaf8abdcca87f6225b0.css
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.205.64 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-205-64.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c67a84e6f5435da178a224c5d67909d61d205bc9cfc52547bddefa2e58dbbdc

Request headers

:path
/assets/cdn/portal_print-ce4892062f25ebaf8abdcca87f6225b0.css
pragma
no-cache
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
text/css,*/*;q=0.1
cache-control
no-cache
:authority
assets9.freshdesk.com
referer
https://iwr.freshdesk.com/support/login
:scheme
https
:method
GET
Referer
https://iwr.freshdesk.com/support/login
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 11 Dec 2018 11:31:59 GMT
content-encoding
gzip
age
2924946
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
1023
last-modified
Thu, 22 Feb 2018 09:30:50 GMT
server
AmazonS3
etag
"33a3fb24f2a34535bac37dea3151181d"
x-amz-version-id
5ON1bXOk7OyOs7UisY3AW3YTH.DlIEnb
via
1.1 4809763494a078a525dc1a2dff5ddf6c.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
i9nNwPtMzea6uN9xwlcp_tNHQ_IMQqN9Hxd70wA75ffYtFvA-iWILQ==
expires
Fri, 22 Feb 2019 15:30:49 GMT
truncated
/
13 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
1c44ff22f7cb4add56fcb8797ef6ea7dd9fcee9fb7f34526d0321c01c5118173

Request headers

Response headers

Content-Type
image/png
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMR7eS2Ao.woff2
fonts.gstatic.com/s/opensanscondensed/v12/
10 KB
10 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v12/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMR7eS2Ao.woff2
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:81f::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
bb83b5c56c1a5239fe5b6581b1ec9489ffbe2406786e0bfd65308910bba2aaff
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,300italic,700
Origin
https://iwr.freshdesk.com

Response headers

date
Wed, 02 Jan 2019 16:21:09 GMT
x-content-type-options
nosniff
last-modified
Wed, 11 Oct 2017 18:26:00 GMT
server
sffe
age
1006795
content-type
font/woff2
status
200
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-origin
*
content-length
9976
x-xss-protection
1; mode=block
expires
Thu, 02 Jan 2020 16:21:09 GMT
glyphs_2344b7c35d0202144ffa15fd6a5cf917.woff
assets2.freshdesk.com/assets/
55 KB
55 KB
Font
General
Full URL
https://assets2.freshdesk.com/assets/glyphs_2344b7c35d0202144ffa15fd6a5cf917.woff
Requested by
Host: iwr.freshdesk.com
URL: https://iwr.freshdesk.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.205.64 Wilmington, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-143-204-205-64.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ad398813355a03da74237eee9730813366a600a8589c5785233085c61a59dbff

Request headers

:path
/assets/glyphs_2344b7c35d0202144ffa15fd6a5cf917.woff
pragma
no-cache
origin
https://iwr.freshdesk.com
accept-encoding
gzip, deflate, br
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
assets2.freshdesk.com
referer
https://assets2.freshdesk.com/assets/cdn/portal_utils-b6de72b00db50acd7d087dca3e96ebd6.css
:scheme
https
:method
GET
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
https://assets2.freshdesk.com/assets/cdn/portal_utils-b6de72b00db50acd7d087dca3e96ebd6.css
Origin
https://iwr.freshdesk.com

Response headers

date
Mon, 14 Jan 2019 08:01:06 GMT
via
1.1 d16428714e022976873ccc980fdc1289.cloudfront.net (CloudFront)
vary
Origin
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
56052
last-modified
Fri, 07 Dec 2018 14:26:32 GMT
server
AmazonS3
etag
"ebd6cde8b74cf2b575c99ad864b2169b"
access-control-max-age
3000
access-control-allow-methods
GET
x-amz-version-id
WvUH.uFmvjl_vvG04X5pcfKy45FgkVq3
access-control-allow-origin
*
accept-ranges
bytes
content-type
application/font-woff
x-amz-cf-id
eHEe1lHiSsfm4oJ7uACBxor7dgHp25BU08hRyHGIHVvxYb0PsN0Z9A==
truncated
/
474 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
30c979fc0cf6ae0874405efd2b1e617ab0814468f547385aca661f2383cdd147

Request headers

Response headers

Content-Type
image/png
truncated
/
43 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

Response headers

Content-Type
image/gif

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
bam.nr-data.net
URL
https://bam.nr-data.net/jserrors/1/7cf3526a38?a=71923091&sa=1&v=1016.8b58850&t=Unnamed%20Transaction&rst=2938&ref=https://iwr.freshdesk.com/a/tickets/2009429&pve=1&err=%5B%7B%22params%22:%7B%22stackHash%22:2110798730,%22exceptionClass%22:%22TypeError%22,%22request_uri%22:%22/a/tickets/2009429%22,%22message%22:%22Cannot%20read%20property%20%27getItem%27%20of%20null%22,%22stack_trace%22:%22TypeError:%20Cannot%20read%20property%20%27getItem%27%20of%20null%5Cn%20%20%20%20at%20%3Cinline%3E:1:1773%5Cn%20%20%20%20at%20%3Cinline%3E:1:2271%22,%22pageview%22:1%7D,%22metrics%22:%7B%22count%22:1,%22time%22:%7B%22t%22:1922%7D%7D%7D%5D&ierr=%5B%7B%22params%22:%7B%22stackHash%22:-619744628,%22exceptionClass%22:%22TypeError%22,%22request_uri%22:%22/a/tickets/2009429%22,%22message%22:%22Cannot%20convert%20undefined%20or%20null%20to%20object%22,%22stack_trace%22:%22TypeError:%20Cannot%20convert%20undefined%20or%20null%20to%20object%5Cn%20%20%20%20at%20hasOwnProperty%20(%3Canonymous%3E)%5Cn%20%20%20%20at%20r%20(https://fassetsblue.freshdesk.com/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js:1:16254)%5Cn%20%20%20%20at%20r.%3Canonymous%3E%20(https://fassetsblue.freshdesk.com/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js:1:4592)%5Cn%20%20%20%20at%20Object.n%20%5Bas%20emit%5D%20(https://fassetsblue.freshdesk.com/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js:1:15710)%5Cn%20%20%20%20at%20u%20(https://fassetsblue.freshdesk.com/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js:1:15112)%5Cn%20%20%20%20at%20c%20(https://fassetsblue.freshdesk.com/production/a/assets/new-relic-936831de1772ccf349c2a1f975da83c2.js:1:14779)%5Cn%20%20%20%20at%20https://fassetsblue.freshdesk.com/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.js:34:30607%5Cn%20%20%20%20at%20https://fassetsblue.freshdesk.com/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.js:34:30673%5Cn%20%20%20%20at%20https://fassetsblue.freshdesk.com/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.js:34:30728%5Cn%20%20%20%20at%20https://fassetsblue.freshdesk.com/production/a/assets/vendor-936831de1772ccf349c2a1f975da83c2.js:33:16069%22,%22pageview%22:1%7D,%22metrics%22:%7B%22count%22:1,%22time%22:%7B%22t%22:1444%7D%7D%7D%5D&xhr=%5B%7B%22params%22:%7B%22method%22:%22POST%22,%22host%22:%22bam.nr-data.net:443%22,%22pathname%22:%22/events/1/7cf3526a38%22,%22status%22:200%7D,%22metrics%22:%7B%22count%22:1,%22txSize%22:%7B%22t%22:129%7D,%22duration%22:%7B%22t%22:110%7D,%22rxSize%22:%7B%22t%22:24%7D,%22cbTime%22:%7B%22t%22:0%7D,%22time%22:%7B%22t%22:1933%7D%7D%7D%5D
Domain
bam.nr-data.net
URL
https://bam.nr-data.net/ins/1/7cf3526a38?a=71923091&sa=1&v=1016.8b58850&t=Unnamed%20Transaction&rst=2939&ref=https://iwr.freshdesk.com/a/tickets/2009429

Verdicts & Comments Add Verdict or Comment

103 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| I18n object| jQuery18307893701081319617 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator function| Animator function| NumericalStyleSubject function| ColorStyleSubject function| DiscreteStyleSubject function| CSSStyleSubject function| AnimatorChain function| Accordion object| threeSixtyPlayer function| ThreeSixtyPlayer function| SoundManager object| soundManager object| custom_options object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

2 Cookies

Domain/Path Name / Value
iwr.freshdesk.com/ Name: _helpkit_session
Value: BAh7CEkiD3Nlc3Npb25faWQGOgZFVEkiJTM3NjViZmFmNjM4NjUzNDllYWE4NDY5OTM2OThlYmI1BjsAVEkiCmZsYXNoBjsAVG86JUFjdGlvbkRpc3BhdGNoOjpGbGFzaDo6Rmxhc2hIYXNoCToKQHVzZWRvOghTZXQGOgpAaGFzaHsAOgxAY2xvc2VkRjoNQGZsYXNoZXN7BjoLbm90aWNlMDoJQG5vdzBJIhBfY3NyZl90b2tlbgY7AEZJIjF3aTI2R2tIcklJeTFTRjk2QmNZYW05aWlzTmZIYlVSeXlmaDBUSzZwTDE0PQY7AEY%3D--8f3986c9db870b084c2d1fefef5b40c516ffade6
iwr.freshdesk.com/ Name: _x_w
Value: 23_3

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.freshworks.com
assets1.freshdesk.com
assets10.freshdesk.com
assets2.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets9.freshdesk.com
bam.nr-data.net
fassetsblue.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
iwr.freshdesk.com
js-agent.newrelic.com
s3.amazonaws.com
bam.nr-data.net
143.204.205.64
143.204.214.4
151.101.2.110
162.247.242.21
23.22.227.165
2a00:1450:4001:808::200a
2a00:1450:4001:81f::2003
34.228.109.114
52.216.170.53
0856ca0d91678cef3b2ed9b4ba36c110509cae3fbcec0b53d9c8bd821645c42c
0c67a84e6f5435da178a224c5d67909d61d205bc9cfc52547bddefa2e58dbbdc
1c44ff22f7cb4add56fcb8797ef6ea7dd9fcee9fb7f34526d0321c01c5118173
30c979fc0cf6ae0874405efd2b1e617ab0814468f547385aca661f2383cdd147
366c60a002a391ada14e90792eb658a3d1ebf35ae2a4076926feaffc0d7efdb8
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61596cb9e310f74d0ab8ccae4bacb0987134fcc86fbbb3d14e37f88e8ca96356
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bb83b5c56c1a5239fe5b6581b1ec9489ffbe2406786e0bfd65308910bba2aaff
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