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Submitted URL: https://t.co/vAkjPmJ1zU
Effective URL: https://help.wealthsimple.com/hc/en-ca/requests/new?ticket_form_id=360004836634&utm_medium=o_social
Submission: On January 24 via manual from CA — Scanned from CA
Effective URL: https://help.wealthsimple.com/hc/en-ca/requests/new?ticket_form_id=360004836634&utm_medium=o_social
Submission: On January 24 via manual from CA — Scanned from CA
Form analysis 2 forms found in the DOM
GET /hc/en-ca/search
<form role="search" class="search search-small" data-search="" data-instant="true" autocomplete="off" action="/hc/en-ca/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search"
name="query" id="query" placeholder="Search for your question" autocomplete="off" aria-label="Search"><button class="search-close"><svg width="10" height="10" viewBox="0 0 6 6" fill="none" xmlns="http://www.w3.org/2000/svg">
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<path d="M0.5 0.5L5.5 5.5" stroke="#403E3D" stroke-linecap="round"></path>
</svg></button></form>POST /hc/en-ca/requests
<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/en-ca/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="hidden"
name="authenticity_token" value="hc:requests:client:3qgZcZ_kwZku5DtHuoMtsBcW43LNSbWvDlkq7oujfxLRML_fRrBa4NiBhmICJATtWdxRnKghLgyIcHPp29Wv_A" data-hc-status="ready">
<div class="form-field select optional request_ticket_form_id" style="display: none;"><label for="request_issue_type_select">Submit a request</label>
<a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_nfpux8wph" aria-label="Submit a request" style="max-width: 100%;">Submit a Request (Canada and US)</a><select name="request[ticket_form_id]"
id="request_issue_type_select" aria-label="Submit a request" autofocus="autofocus" style="display: none;">
<option data-url="https://help.wealthsimple.com/hc/en-ca/requests/new" value="-">-</option>
<option data-url="https://help.wealthsimple.com/hc/en-ca/requests/new?ticket_form_id=644648" value="644648">Submit a Request (UK)</option>
<option data-url="https://help.wealthsimple.com/hc/en-ca/requests/new?ticket_form_id=360004836634" selected="selected" value="360004836634">Submit a Request (Canada and US)</option>
</select>
</div>
<div class="form-field string required request_anonymous_requester_email" style="display: none;"><label for="request_anonymous_requester_email">Your email address</label>
<input type="text" name="request[anonymous_requester_email]" id="request_anonymous_requester_email" aria-required="true">
<p id="request_email_hint">For faster and more personal service, enter the email you use to log in to your Wealthsimple account.</p>
</div>
<div class="form-field string required request_subject" style="display: none;">
<label id="request_subject_label" for="request_subject">Subject</label>
<input type="text" name="request[subject]" id="request_subject" maxlength="150" size="150" aria-required="true" aria-labelledby="request_subject_label">
</div>
<div class="suggestion-list" data-hc-class="searchbox" data-hc-suggestion-list="true"></div>
<div class="form-field text required request_description" style="display: none;">
<label id="request_description_label" for="request_description">Description</label>
<textarea name="request[description]" id="request_description" aria-required="true" aria-describedby="request_description_hint" aria-labelledby="request_description_label"></textarea><input type="hidden" name="request[description_mimetype]"
id="request_description_mimetype" value="text/plain" style="display: none;" autocomplete="off">
<p id="request_description_hint">Please enter the details of your request. A member of our support staff will respond as soon as possible.</p>
</div>
<div class="form-field string required request_custom_fields_11462816412443">
<label id="request_custom_fields_11462816412443_label" for="request_custom_fields_11462816412443">How can we help</label>
<input type="hidden" name="request[custom_fields][11462816412443]" id="request_custom_fields_11462816412443" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"I have a question about how to use Wealthsimple","value":"ruff_questionaboutwealthsimple"},{"label":"I would like to make a feature request","value":"ruff_featurerequest"},{"label":"I have feedback about a feature","value":"ruff_feedback"},{"label":"Something isn’t working","value":"ruff_somethingisntworking"}]"
aria-required="true" aria-labelledby="request_custom_fields_11462816412443_label"
value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_xsbzm06ws" aria-required="true" aria-labelledby="request_custom_fields_11462816412443_label" style="max-width: 100%;">-</a>
</div>
<div class="form-field string request_custom_fields_4416537267739 optional" hidden="">
<label id="request_custom_fields_4416537267739_label" for="request_custom_fields_4416537267739">What can we help you with?</label>
<input type="hidden" name="request[custom_fields][4416537267739]" id="request_custom_fields_4416537267739" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Open an Account, or Update Account Information (e.g. Beneficiaries)","value":"e_category:accounts"},{"label":"Rewards \u0026 Promotions","value":"e_category:promos"},{"label":"Orders, Stocks \u0026 ETFs, Cryptocurrencies, or Plus Subscriptions","value":"e_category:orders_holdings"},{"label":"Add a Bank Account or Make a Deposit (e.g. Contributions, or Status of Deposits)","value":"e_category:bank_deposits"},{"label":"Make a Withdrawal or move funds between Wealthsimple Accounts","value":"e_category:wdls_inttrfs"},{"label":"Transfer Investment Accounts (e.g. TFSAs, RRSPs) \u0026 DRS Withdrawals","value":"e_category:trfs"},{"label":"Wealthsimple Cash Card (e.g. Transactions \u0026 Cashback), or Send money (friends, bill payments)","value":"e_category:card_spend_payments"},{"label":"Tax Slips or File Taxes with Wealthsimple","value":"e_category:taxes"},{"label":"Managed portfolios, Wealthsimple ETFs, or Financial Advice","value":"e_category:wsmanaged_advice"},{"label":"Trouble Logging In \u0026 Two-Factor Authentication","value":"e_category:security"},{"label":"Security Concerns \u0026 Unauthorized Activity","value":"e_category:risk"},{"label":"Pre-Authorized debts or direct deposits","value":"e_category:direct_deposits"},{"label":"More...","value":"e_category:other"}]"
aria-required="true" aria-labelledby="request_custom_fields_4416537267739_label" value=""
disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_q1yp1a0qm" aria-required="true" aria-labelledby="request_custom_fields_4416537267739_label" style="max-width: 100%;">-</a>
</div>
<div class="form-field string request_custom_fields_4416532099355 optional" hidden="">
<label id="request_custom_fields_4416532099355_label" for="request_custom_fields_4416532099355">More...</label>
<input type="hidden" name="request[custom_fields][4416532099355]" id="request_custom_fields_4416532099355" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Documents \u0026 Statements","value":"e_category:docs"},{"label":"Account Balance, Returns or Earnings","value":"e_category:perf_earnings"},{"label":"Estates","value":"e_category:estates"},{"label":"Update Personal Information (e.g. Address, Citizenship, SIN)","value":"e_category:pinfo"},{"label":"Close Account or Profile","value":"e_category:closeacct"}]"
aria-required="true" aria-labelledby="request_custom_fields_4416532099355_label" value=""
disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_u25wyatff" aria-required="true" aria-labelledby="request_custom_fields_4416532099355_label" style="max-width: 100%;">-</a>
</div>
<script
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<div class="form-field" style="display: none;">
<label for="request-attachments"> Attachments </label>
<div id="upload-dropzone" class="upload-dropzone">
<input type="file" multiple="true" id="request-attachments" data-fileupload="true" data-dropzone="upload-dropzone" data-error="upload-error" data-create-url="/hc/en-ca/request_uploads" data-name="request[attachments][]"
data-pool="request-attachments-pool" data-delete-confirm-msg="" aria-describedby="upload-error">
<span>
<span style="align-items: center;">
<svg viewBox="0 0 25 24" fill="none" xmlns="http://www.w3.org/2000/svg" style="height: 20px;width: 20px;line-height: 100px;/*! display: inline-flex; */float: left;margin-right: 10px;">
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</svg> Drag and drop or browse to upload </span></span>
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<div id="upload-error" class="notification notification-error notification-inline" style="display: none;">
<span data-upload-error-message=""></span>
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<ul id="request-attachments-pool" class="upload-pool" data-template="upload-template"></ul>
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<li class="upload-item" data-upload-item>
<a class="upload-link" target="_blank" data-upload-link></a>
<p class="upload-path" data-upload-path></p>
<p class="upload-path" data-upload-size></p>
<p data-upload-issue class="notification notification-alert notification-inline" aria-hidden="true"></p>
<span class="upload-remove" data-upload-remove></span>
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<footer><input type="submit" name="commit" value="Submit" style="display: none;"><input class="at-large" type="submit" disabled="" name="continue" value="Continue"></footer>
</form>Text Content
* HELP CENTRE * Get Started * Move Money * Investing * Spend * File Taxes * Your Profile * Log in * Get started HELP CENTRE Get Started Move Money Investing Spend File Taxes Your Profile * Get started * Log in 1. Help Centre 2. Submit a request WHAT CAN WE HELP WITH? ASK THE SUPPORT TEAM Let's start by narrowing down a topic. As you go, we'll suggest articles that may help solve your issue. Submit a request Submit a Request (Canada and US)- Submit a Request (UK) Submit a Request (Canada and US) Your email address For faster and more personal service, enter the email you use to log in to your Wealthsimple account. Subject Description Please enter the details of your request. A member of our support staff will respond as soon as possible. How can we help - What can we help you with? - More... - Attachments Drag and drop or browse to upload BASED ON WHAT YOU'VE TOLD US SO FAR DEPOSITS Make a deposit BEGIN YOUR 2022 TAX RETURN Get ready to file your 2022 tax return MOVING MONEY BETWEEN WEALTHSIMPLE ACCOUNTS Move money between your Wealthsimple accounts WANT TO TALK TO A HUMAN? Our Client Success team is here to help. Contact us HELP WITH OUR PRODUCTS * Get Started * Move Money * Investing * Spend * File Taxes * Your Profile ABOUT * Who we are * Work with us * Our culture * Foundation * Contact us OTHER RESOURCES * Wealthsimple.com * Investing Master Class * Magazine * Personal Finance 101 * Portfolio Review Service English (CA) * Français (Canada)