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SMELL GAS?

Smell rotten eggs?
It could be a natural gas leak.
 
Stop what you’re doing.
Go outside first, then call us or 911.
 
1-800-663-9911
Learn more


ELECTRICITY OUTAGES

Power outage?
Electrical emergency?
 
If you see downed power lines, stay at least 10 metres away and call us or 911.
 
1-866-436-7847
See outage map
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                   Data Order
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                 – B.C. Reg. 214/2016 OIC 609/2016
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                 and Amendments to Rate Schedule 6P
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               * 2018 City of Vancouver Biogas Purchase Agreement
               * 2019 Tidal Energy Biomethane Purchase Agreement
               * 2020 Faromor CNG Corporation Biomethane Purchase Agreement
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                 Agreement
               * 2020 REN International Corp. Biomethane Purchase Agreement
               * 2020 Dicklands Farms Biomethane Purchase Agreement
               * 2020 Bradam Canada Inc. Biomethane Purchase Agreement
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                 G-133-16 Assessment Report
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               * 2004-2009 Performance based rate plan
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               * 2022 Annual Review for 2023 Delivery Rates
             * System extension and customer connection policies
               * 2015 System extension application
               * 2007 System extension and customer connection policies
               * 2018 Application for Change to System Extension Fund Pilot
                 Program
               * 2020 System extension application
           * Fort Nelson gas submissions
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             * Muskwa River pipeline crossing CPCN application
             * 2016 rate design application
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             * 2010 Revenue Requirements Application
             * 2011 Revenue Requirements Application
             * 2014 Revenue Requirements Application
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           * Revelstoke gas submissions
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       * Our electricity utility
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           * Capital expenditure and system development plan
             * 2011 Capital expenditure plan
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             * Advanced metering infrastructure (AMI)
               * 2012 Advanced metering infrastructure (AMI) project
               * 2007 Advanced metering infrastructure (AMI) Project
             * Benvoulin substation project
             * Cooper conductor replacement (CCR) project
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             * Distribution substation automation project
             * Grand Forks Terminal Station Reliability CPCN Project
             * Kootenay operations centre CPCN project
             * Naramata substation project
             * Okanagan transmission reinforcement project
             * Kelowna Bulk Transformer Addition CPCN Project
           * Code of conduct and transfer pricing policy
             * 2009 Revision
           * Demand side management
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               2021 Overspend
             * 2019-2022 DSM Expenditures Plan
             * 2018 Demand side management expenditures application
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             * 2015-2016 Demand side management expenditures application
             * Demand side management reports
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           * Electric vehicle charging stations
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               Charging Funding
             * Electric vehicle DCFC service rate application
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           * Electricity rates
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             * 2009 Net metering tariff application
           * Rate design applications
             * 2017 rate design
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             * 2015 RS50 street lighting tariff application
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           * Residential conservation inclining block rate (RCR) or residential
             inclining block (RIB) rate
             * 2011 Application
           * Resource plans for electricity
             * 2021 Long-Term Electric Resource Plan and Long-Term Demand-Side
               Management Plan
             * 2016 Long term electric resource plan
           * Revenue requirements applications
             * 2021 Annual Review for 2022 Rates
             * 2020 Annual Review for 2020 and 2021 Rates
             * 2018 Annual Review of 2019 Rates
             * 2017 Annual review for 2018 rates
             * 2016 Annual review for 2017 rates
             * 2016 Treatment for major capital expenditures under the 2014-2019
               PBR plan
             * 2015 Annual review for 2016 rates
             * 2015 Annual review for 2015 rates
             * 2014-2018 Multi-year performance based ratemaking plan
             * 2012-2013 revenue requirements application and integrated system
               plan
             * 2011 Revenue requirement
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             * 2022 Annual Review for 2023 Rates
           * Self-generation policy
             * Self-generation policy stage 1 application
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           * Solar
             * Ellison community solar pilot project application
           * Rate Schedule 38 Large Commercial Interruptible Tariff Application
           * Princeton Office Properties Disposition Application
         * Electricity rate design
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       * Current large-scale natural gas projects
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ENERGY FOR A BETTER BC

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SUSTAINABLE ENERGY SOLUTIONS FOR A BETTER BC

To meet the sustainable energy needs of British Columbians, we’re making real
progress delivering more renewable and low-carbon gases.


7 WAYS TO HELP YOU MANAGE WINTER ENERGY BILLS

Using more energy during the winter can lead to higher monthly bills, but we
have tips to help you manage your winter energy use.


METER AT WORK: KEEP IT CLEAR IN WINTER

Keep your meter accessible and safe this winter: remove snow by hand and call us
at if ice builds up on it.




WHAT IS RENEWABLE NATURAL GAS?

We capture and purify methane from organic waste to make Renewable Natural
Gas—which can be used just like conventional natural gas, but cleaner.


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