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URL: https://www.brighthousefinancialpro.com/pro/support/faqs/online-servicing/
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 * Help Center
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 * Frequently Asked Questions
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 * 1-Minute Video
 * |
 * Aug 03, 2020


GETTING TO KNOW ONLINE SERVICING

Our Brighthouse Financial Online Servicing system was designed to be intuitive
and easy to use – whether you’re looking for a high-level overview of your
business or need to perform contract-level transactions.


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GETTING STARTED
 

Log in to your brighthousefinancialpro.com account and launch Online Servicing.






You’ll see a high-level overview of your Book of Business grouped by line of
business and product type that allows you to perform multiple functions.






To the right, you’ll see one-click access to your most valuable client accounts.






Under Quick Links, you’ll find popular forms and reports.






You can access your Book of Business in two ways: in the navigation bar near the
top of the screen or the main details area.






1. By default, a summary of your annuity contracts is displayed.

2. Use the toggle feature to go between your lines of business.






LOOKING FOR ADDITIONAL SUPPORT?



Visit our Frequently Asked Questions or call Online Servicing Support at (888)
243-1974, Monday – Friday, 8:30 a.m. – 6:30 p.m. ET.






Related Guides

How-To Guide

MANAGING YOUR BOOK OF BUSINESS

How-To Guide

ACCESSING YOUR CLIENTS’ POLICY DETAILS

See All How-To Guides

 * Online Servicing How-To Guides

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© 2022 Brighthouse Financial, Inc.

Brighthouse Financial® and its design are registered trademarks of Brighthouse
Financial, Inc. and/or its affiliates. Brighthouse Financial and BHF are the
trade names for Brighthouse Life Insurance Company, Brighthouse Life Insurance
Company of NY, and New England Life Insurance Company.

Annuities and life insurance are issued by, and product guarantees are solely
the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277
and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY
10017 (“Brighthouse Financial”). Variable products are distributed by
Brighthouse Securities, LLC (member FINRA). All are Brighthouse Financial
affiliated companies.

In this material, the terms “advisor” and “financial advisor” are used as
general references to licensed insurance professionals and are not intended to
indicate whether the licensed insurance professional is a Registered Investment
Advisor or is otherwise authorized under the law to provide financial advice.








SELECT YOUR FIRM

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are operating under.

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Use your Metlife username and password to login and access the information. If
you have trouble loggin in, please call us at (800) 504-0739.



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 * 
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ASSOCIATED FIRM

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are operating under.

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LINE OF BUSINESS

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Annuity

Life Insurance

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