Submitted URL: https://support-shop.idiva.com/
Effective URL: https://support-shop.idiva.com/support/home
Submission: On September 23 via automatic, source certstream-suspicious

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 26 HTTP transactions. The main IP is 52.72.240.181, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support-shop.idiva.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on July 25th 2020. Valid for: 3 months.
This is the only time support-shop.idiva.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 52.72.240.181 14618 (AMAZON-AES)
8 99.84.150.46 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 143.204.206.205 16509 (AMAZON-02)
5 3.221.228.114 14618 (AMAZON-AES)
1 52.216.169.181 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
26 8
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
5 wchat.freshchat.com support-shop.idiva.com
wchat.freshchat.com
3 assets4.freshdesk.com support-shop.idiva.com
3 support-shop.idiva.com 1 redirects support-shop.idiva.com
2 assets7.freshdesk.com support-shop.idiva.com
2 assets6.freshdesk.com support-shop.idiva.com
assets6.freshdesk.com
1 assets2.freshdesk.com support-shop.idiva.com
1 assets1.freshdesk.com support-shop.idiva.com
1 s3.amazonaws.com support-shop.idiva.com
1 assets5.freshdesk.com support-shop.idiva.com
1 fonts.googleapis.com support-shop.idiva.com
26 11

This site contains links to these domains. Also see Links.

Domain
shop.idiva.com
freshdesk.com
Subject Issuer Validity Valid
support-shop.idiva.com
Let's Encrypt Authority X3
2020-07-25 -
2020-10-23
3 months crt.sh
*.freshdesk.com
Amazon
2020-06-25 -
2021-07-25
a year crt.sh
upload.video.google.com
GTS CA 1O1
2020-08-26 -
2020-11-18
3 months crt.sh
wchat.freshchat.com
Amazon
2020-06-25 -
2021-07-25
a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2
2020-08-04 -
2021-08-09
a year crt.sh
*.gstatic.com
GTS CA 1O1
2020-09-03 -
2020-11-26
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support-shop.idiva.com/support/home
Frame ID: 80B87E2FAC551AE176F9117DA1399715
Requests: 26 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=933c8d32-24f6-4e31-be72-844bc7e08071&referrer=aHR0cHM6Ly9zdXBwb3J0LXNob3AuaWRpdmEuY29t
Frame ID: 1B940FE7465C2FA27F882C33517769E6
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://support-shop.idiva.com/ HTTP 302
    https://support-shop.idiva.com/support/home Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • script /wchat\.freshchat\.com\/js\/widget\.js/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Page Statistics

26
Requests

100 %
HTTPS

29 %
IPv6

6
Domains

11
Subdomains

8
IPs

2
Countries

570 kB
Transfer

1761 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support-shop.idiva.com/ HTTP 302
    https://support-shop.idiva.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

26 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support-shop.idiva.com/support/
Redirect Chain
  • https://support-shop.idiva.com/
  • https://support-shop.idiva.com/support/home
25 KB
9 KB
Document
General
Full URL
https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.72.240.181 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-240-181.compute-1.amazonaws.com
Software
/
Resource Hash
42a065413e4ca6d9780371d9e4cd164fecbcdf8764165f2c33561df4390dfdfa
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support-shop.idiva.com
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
_x_w=31_1
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200 200 OK
date
Wed, 23 Sep 2020 16:21:06 GMT
content-type
text/html; charset=utf-8
cache-control
must-revalidate, private, max-age=0
x-ratelimit-limit
300
x-ratelimit-reset
230920162206
strict-transport-security
max-age=31536000; includeSubDomains
x-ratelimit-remaining
299 199
x-xss-protection
1; mode=block
x-request-id
c05d3c8a-9fd8-4e60-a2ed-77d7debfbe7e
x-ua-compatible
IE=Edge,chrome=1
etag
W/"cf66ab6a8906a0fbc6a9f53c5e0c8356"
x-content-type-options
nosniff
x-rack-cache
miss
content-encoding
gzip
x-fw-ratelimiting-managed
true
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1

Redirect headers

status
302 302 Found
date
Wed, 23 Sep 2020 16:21:06 GMT
content-type
text/html; charset=utf-8
location
https://support-shop.idiva.com/support/home
x-rack-cache
miss
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000; includeSubDomains
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
d1b5e572-e6d5-4e10-ac20-30e895df007d
x-ua-compatible
IE=Edge,chrome=1
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
set-cookie
_x_w=31_1; path=/; HttpOnly; secure
falcon_portal_utils-753726daac5cd14fd47b19aa43318d79.css
assets6.freshdesk.com/assets/cdn/
319 KB
83 KB
Stylesheet
General
Full URL
https://assets6.freshdesk.com/assets/cdn/falcon_portal_utils-753726daac5cd14fd47b19aa43318d79.css
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.150.46 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-84-150-46.txl52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8ffacfe15027d6e1b3df67472a7b3dd1bd927b94a0ae783f9e7f774143ef60e7

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 29 Jul 2020 07:53:14 GMT
content-encoding
gzip
age
4868873
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
84616
last-modified
Tue, 28 Jul 2020 14:49:43 GMT
server
AmazonS3
etag
"24e9f68c8ef9fbddbcf4973dc706db47"
x-amz-version-id
vkfQpuPKpKqUWF0gfXedW2i5ztYpP_s5
via
1.1 e670d901736ac01599c0ed6fbe3a3c58.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
TXL52-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
UsRw0htcFICN-2wVk4U984Y9iTOSE8v2SHQ2mi3KqtaPvaGcRNYdSA==
expires
Wed, 28 Jul 2021 20:49:42 GMT
theme.css
support-shop.idiva.com/support/
75 KB
18 KB
Stylesheet
General
Full URL
https://support-shop.idiva.com/support/theme.css?v=1580310711
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.72.240.181 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-240-181.compute-1.amazonaws.com
Software
/
Resource Hash
ea4313fffcb83d550253906bd995d0b452c315b00f1b9e02ecc13c174d0e0b83
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 23 Sep 2020 16:21:08 GMT
content-encoding
gzip
x-content-digest
29f1ebe71195e3ca917acdf31c422b320249d0e6
x-request-id
b7b02a90-bd37-48a1-b577-220f9a5c010c
age
0
etag
W/"10c4170a16b1ce55a1a1d60d7eb63de4"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css; charset=utf-8
status
200, 200 OK
x-xss-protection
1; mode=block
cache-control
max-age=315576000, public
x-content-type-options
nosniff
x-rack-cache
miss, store
x-ua-compatible
IE=Edge,chrome=1
css
fonts.googleapis.com/
17 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:818::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
49277816c513780cfbbd783c3bad38e204758bb2d3dfb872a9e74fe06b6de609
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 23 Sep 2020 16:21:06 GMT
server
ESF
date
Wed, 23 Sep 2020 16:21:06 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 23 Sep 2020 16:21:06 GMT
portal_head-43241a4601c08e2bd085bd76ec5fbfca.js
assets5.freshdesk.com/assets/cdn/
223 KB
71 KB
Script
General
Full URL
https://assets5.freshdesk.com/assets/cdn/portal_head-43241a4601c08e2bd085bd76ec5fbfca.js
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.206.205 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-206-205.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cb93e75c41691fd716573c827f696c9ef673b1e6ecd261bb4039a06e9625b432

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 13 Sep 2020 08:06:38 GMT
content-encoding
gzip
age
893668
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
72462
last-modified
Wed, 15 Jul 2020 15:20:35 GMT
server
AmazonS3
etag
"ab779564ca51737990a9bdaab5502d44"
x-amz-version-id
Q6mwSB.Fewsl_Eawsjn0qXQrJpg1mmJN
via
1.1 110641d379117242a91443ac729d6def.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
tlwj-cVHaV1pukLX9BPbC21aAhfOHfm5_v0tXOL3LIzf5KyJq3Krmw==
expires
Thu, 15 Jul 2021 21:20:34 GMT
prism-3f28a5413839eaa941ab06e1ae6a969c.js
assets4.freshdesk.com/assets/cdn/
27 KB
11 KB
Script
General
Full URL
https://assets4.freshdesk.com/assets/cdn/prism-3f28a5413839eaa941ab06e1ae6a969c.js
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.150.46 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-84-150-46.txl52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e7fc4161f60ee2f5e6f37866956771f6a3702bab5f3edbc0adc3c8b88c0e4f7f

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 22 Sep 2020 15:46:52 GMT
content-encoding
gzip
age
88455
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
10398
last-modified
Mon, 29 Jun 2020 14:12:57 GMT
server
AmazonS3
etag
"949ff78f4bb17e65795c9b44f1da8b56"
x-amz-version-id
Pb_abDa50fl8VHf_p00s8KhJ6a.JSauH
via
1.1 df2b5b3f847bbe9ad7f475c0831bcc3a.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
TXL52-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
JL27DMyGnDpy8pz2ZUihnvKIDtXxFmMaR_TSdyU-q75wIiv7F_tObg==
expires
Tue, 29 Jun 2021 20:12:56 GMT
widget.js
wchat.freshchat.com/js/
43 KB
13 KB
Script
General
Full URL
https://wchat.freshchat.com/js/widget.js
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.221.228.114 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-221-228-114.compute-1.amazonaws.com
Software
nginx /
Resource Hash
f971982f3de0496fe3b11974e80e3c36c14468d2972d1bce07993b3e432370d0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 23 Sep 2020 16:21:06 GMT
served-by
iepszckk
last-modified
Tue, 22 Sep 2020 13:20:35 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript
status
200
cache-control
no-cache, no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
iepszckk
content-encoding
gzip
x-xss-protection
1; mode=block
expires
Thu, 01 Jan 1970 00:00:01 GMT
LI4h89hEHwWb7_show4BqNtJHIT5_pJXqw.jpg
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043081353898/logo/
1008 B
1 KB
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043081353898/logo/LI4h89hEHwWb7_show4BqNtJHIT5_pJXqw.jpg
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.169.181 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
26b8e4be1d6fe9de52394b0a0f581033f66b9c953d1fa4814f863da4524eaff2

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 23 Sep 2020 16:21:08 GMT
Last-Modified
Wed, 29 Jan 2020 15:03:08 GMT
Server
AmazonS3
x-amz-request-id
F374E2E84C918EAB
ETag
"050d364c447e832067e71d9a4a82b82c"
x-amz-version-id
g.vqWNpxHBSR6pfF6Pcc6qpmim5Vdv_i
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Type
image/jpeg
Content-Length
1008
x-amz-id-2
LNlpTldt0Y6sISqBMF7cgneyOQ12thQpzWXbbB8UHMC+SrjG926CNJmaEV9vPqKDlYFuQLVXiR0=
portal_bottom-79245b6b714e53fa8ed9a0db1a95e76f.js
assets1.freshdesk.com/assets/cdn/
631 KB
149 KB
Script
General
Full URL
https://assets1.freshdesk.com/assets/cdn/portal_bottom-79245b6b714e53fa8ed9a0db1a95e76f.js
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.150.46 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-84-150-46.txl52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
34c35abd1580cdd0881573434051d556647c90289ff11f46141dbc984708ff9c

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 22 Sep 2020 14:06:27 GMT
content-encoding
gzip
age
94480
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
152271
last-modified
Wed, 19 Aug 2020 16:35:35 GMT
server
AmazonS3
etag
"667be79fd09dbcb82bf2d7912f6046ad"
x-amz-version-id
.U8dR9YlUB6FF9uAHtrZckUOaL547vRz
via
1.1 e670d901736ac01599c0ed6fbe3a3c58.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
TXL52-C1
accept-ranges
bytes
content-type
text/javascript
x-amz-cf-id
4-8kZuhAfE9FXOnChcVbRP-yx1WkAgvQeiKN0yWTncWWLMtAVMej2g==
expires
Thu, 19 Aug 2021 22:35:34 GMT
redactor-7e802312e7db6fddcb8a4f8423a2cb6c.js
assets7.freshdesk.com/assets/cdn/
100 KB
27 KB
Script
General
Full URL
https://assets7.freshdesk.com/assets/cdn/redactor-7e802312e7db6fddcb8a4f8423a2cb6c.js
Requested by
Host: support-shop.idiva.com
URL: https://support-shop.idiva.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.150.46 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-84-150-46.txl52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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content-encoding
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https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 22 Sep 2020 18:26:06 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:13 GMT
server
sffe
age
78902
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
7832
x-xss-protection
0
expires
Wed, 22 Sep 2021 18:26:06 GMT
glyphs_03689101d9532bb72fa1b7d77a42613a.woff
assets6.freshdesk.com/assets/
55 KB
56 KB
Font
General
Full URL
https://assets6.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff
Requested by
Host: assets6.freshdesk.com
URL: https://assets6.freshdesk.com/assets/cdn/falcon_portal_utils-753726daac5cd14fd47b19aa43318d79.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.84.150.46 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-84-150-46.txl52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
272aa08cb92595e7393c5e095d4a69a611821929980c576c3e5d3c863dc6438e

Request headers

Origin
https://support-shop.idiva.com
Referer
https://assets6.freshdesk.com/assets/cdn/falcon_portal_utils-753726daac5cd14fd47b19aa43318d79.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 23 Sep 2020 16:21:10 GMT
via
1.1 d331d277ec81e476ff09fa9d30df05d0.cloudfront.net (CloudFront)
vary
Origin
x-amz-cf-pop
TXL52-C1
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-length
56340
last-modified
Tue, 12 Mar 2019 03:34:11 GMT
server
AmazonS3
etag
"134fe30fa83f6039e6072149909ab8b6"
access-control-max-age
3000
access-control-allow-methods
GET
x-amz-version-id
xR1x8QEZQ8IkrfCVkt3dpoPm4BlEHlKj
access-control-allow-origin
*
accept-ranges
bytes
content-type
application/font-woff
x-amz-cf-id
Z3vloNHJOt9DF0IJhBdAlMZh33DSgu5ZBP3DwKTblppaDhbow_9n_w==
/
wchat.freshchat.com/widget/ Frame 1B94
0
0
Document
General
Full URL
https://wchat.freshchat.com/widget/?token=933c8d32-24f6-4e31-be72-844bc7e08071&referrer=aHR0cHM6Ly9zdXBwb3J0LXNob3AuaWRpdmEuY29t
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.221.228.114 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-221-228-114.compute-1.amazonaws.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
wchat.freshchat.com
:scheme
https
:path
/widget/?token=933c8d32-24f6-4e31-be72-844bc7e08071&referrer=aHR0cHM6Ly9zdXBwb3J0LXNob3AuaWRpdmEuY29t
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
iframe
referer
https://support-shop.idiva.com/support/home
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
https://support-shop.idiva.com/support/home

Response headers

status
200
date
Wed, 23 Sep 2020 16:21:09 GMT
content-type
text/html
server
nginx
last-modified
Tue, 22 Sep 2020 13:20:35 GMT
expires
Thu, 01 Jan 1970 00:00:01 GMT
cache-control
no-cache no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-xss-protection
1; mode=block
strict-transport-security
max-age=31536000; includeSubDomains
served-by
hnordicq
x-server
hnordicq
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-encoding
gzip
widget.css
wchat.freshchat.com/css/
7 KB
2 KB
Stylesheet
General
Full URL
https://wchat.freshchat.com/css/widget.css?t=1600878068965
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.221.228.114 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-221-228-114.compute-1.amazonaws.com
Software
nginx /
Resource Hash
3bcad3bc2c248f68ea5e15f27ca91c07f8dbd26a2d1cba16afd2675369a4a7f9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 23 Sep 2020 16:21:09 GMT
served-by
iapuxelg
last-modified
Tue, 22 Sep 2020 13:20:35 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css
status
200
cache-control
max-age=31536000, no-cache, no-store, must-revalidate, pre-check=0, post-check=0, public
x-server
iapuxelg
content-encoding
gzip
x-xss-protection
1; mode=block
expires
Thu, 23 Sep 2021 16:21:09 GMT
truncated
/
474 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
30c979fc0cf6ae0874405efd2b1e617ab0814468f547385aca661f2383cdd147

Request headers

Referer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
image/png
co-browsing.js
wchat.freshchat.com/js/
35 KB
10 KB
Script
General
Full URL
https://wchat.freshchat.com/js/co-browsing.js
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.221.228.114 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-221-228-114.compute-1.amazonaws.com
Software
nginx /
Resource Hash
651769ebef62314f0b4a42c9213a40f8801676798d8795ec4ff00be99fcff111
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 23 Sep 2020 16:21:09 GMT
served-by
hnordicq
last-modified
Tue, 22 Sep 2020 13:20:35 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript
status
200
cache-control
no-cache, no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
hnordicq
content-encoding
gzip
x-xss-protection
1; mode=block
expires
Thu, 01 Jan 1970 00:00:01 GMT
cb.css
wchat.freshchat.com/css/
1 KB
986 B
Stylesheet
General
Full URL
https://wchat.freshchat.com/css/cb.css?t=1600878069923
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/co-browsing.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.221.228.114 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-221-228-114.compute-1.amazonaws.com
Software
nginx /
Resource Hash
496f4ec180b45c31ce6fef39717ddf39efb84ce4253b3bebb43841521b8b654a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support-shop.idiva.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 23 Sep 2020 16:21:09 GMT
served-by
iapuxelg
last-modified
Tue, 22 Sep 2020 13:20:35 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css
status
200
cache-control
max-age=31536000, no-cache, no-store, must-revalidate, pre-check=0, post-check=0, public
x-server
iapuxelg
content-encoding
gzip
x-xss-protection
1; mode=block
expires
Thu, 23 Sep 2021 16:21:09 GMT

Verdicts & Comments Add Verdict or Comment

107 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width object| I18n object| jQuery18308798011329418267 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator function| Animator function| NumericalStyleSubject function| ColorStyleSubject function| DiscreteStyleSubject function| CSSStyleSubject function| AnimatorChain function| Accordion object| threeSixtyPlayer function| ThreeSixtyPlayer function| SoundManager object| soundManager object| custom_options object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| fc_cobrowse object| _fc_cbtemplate

1 Cookies

Domain/Path Name / Value
support-shop.idiva.com/ Name: _x_w
Value: 31_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets2.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
support-shop.idiva.com
wchat.freshchat.com
143.204.206.205
2a00:1450:4001:818::200a
2a00:1450:4001:81b::2003
3.221.228.114
52.216.169.181
52.72.240.181
99.84.150.46
26b8e4be1d6fe9de52394b0a0f581033f66b9c953d1fa4814f863da4524eaff2
272aa08cb92595e7393c5e095d4a69a611821929980c576c3e5d3c863dc6438e
2d9daea5c1fa639fbe67d389783aa186bf2087ee4a805add9857b847f758ba5f
30c979fc0cf6ae0874405efd2b1e617ab0814468f547385aca661f2383cdd147
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496f4ec180b45c31ce6fef39717ddf39efb84ce4253b3bebb43841521b8b654a
4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691
651769ebef62314f0b4a42c9213a40f8801676798d8795ec4ff00be99fcff111
695f2c4e2597f47bae8e3b2a5a5899dff3803120519580b96b68b117f79b3a14
79ce848a8333ec6f61c30328d6c9a772e236d455cef145fb3eca8f2511fe5838
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cb93e75c41691fd716573c827f696c9ef673b1e6ecd261bb4039a06e9625b432
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f971982f3de0496fe3b11974e80e3c36c14468d2972d1bce07993b3e432370d0
fc772b0188bc262494be9dc529c50893ae189110dfcad5a286512b737aef93b8