www.tvlicensing.co.uk Open in urlscan Pro
149.126.77.3  Public Scan

URL: https://www.tvlicensing.co.uk/cs/contact-us/index.app?wt.mc_id=prx_emailfooter_contact
Submission: On November 23 via api from CH — Scanned from DE

Form analysis 3 forms found in the DOM

POST /cs/contact-us/index.app

<form id="contactUsForm" class="contactUsForm" action="/cs/contact-us/index.app" method="post" novalidate="novalidate">
  <div id="normalErrorHandlerDiv" style="">
    <div id="headerErrorBox" class="info err" style="display:none;">
      <p class="icon">You have errors on the page.</p>
      <ul class="errorDetails">
        <li></li>
      </ul>
    </div>
    <div id="headerAlertBox" class="info alert" style="display:none;">
      <p class="icon">You have errors on the page.</p>
      <ul class="errorDetails">
        <li></li>
      </ul>
    </div>
  </div>
  <div class="info" style="display: none;">
    <p class="icon"> Please enter your question or request. Then, if we don’t have an answer that helps you select the ‘Contact us’ button. You can also contact us <a href="/faqs/FAQ11#Welsh">in Welsh</a>.</p>
  </div>
  <div id="chatbotOpen">
    <div class="row">
      <div id="loveamidiv" class="column">
        <a id="loveamilink" style="text-decoration: none; color:black;"><img src="https://c.webtrends-optimize.com/acs/accounts/a425d47e-51c2-4b12-ae4d-845ea2958f95/manager/TVL-Contact-Us-Icons-Chatbot-Green.png"><p style="font-size:20px;padding-bottom: 0px !important;min-height: 20px;">Virtual Assistant</p><p>Need help? Ask our Virtual Assistant</p></a>
      </div>
      <div id="faqdiv" class="column">
        <a id="faqlink" style="text-decoration: none; color:black;"><img src="https://c.webtrends-optimize.com/acs/accounts/a425d47e-51c2-4b12-ae4d-845ea2958f95/manager/faq.png"><p style="font-size:20px;padding-bottom: 0px !important;min-height: 20px;">FAQs</p><p>Check our frequently asked questions</p></a>
      </div>
      <div id="signindiv" class="column">
        <a id="signinlink" style="text-decoration: none; color:black;"><img src="https://c.webtrends-optimize.com/acs/accounts/a425d47e-51c2-4b12-ae4d-845ea2958f95/manager/signin.png"><p style="font-size:20px;padding-bottom: 0px !important;min-height: 20px;">My Account</p><p>Sign in to view your TV Licence or payment plan, or update your details</p></a>
      </div>
    </div> <br>
  </div><a><u><span id="btncolumn" class="extraContact" style="padding-top: 8px; padding-left: 7px;">Still need to contact us?</span></u></a> &nbsp;<input id="btncolumn1" class="btncolumn1" type="button" value="" name="btncolumn1"
    style="display: none;">
  <div> &nbsp;</div>
  <script type="text/javascript">
    (function() {
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      var srRef = '62021463301';
      sr.type = 'text/javascript';
      sr.async = true;
      sr.src = '//app.meetami.ai/launchpad.php?c=' + srRef;
      var srComp = document.getElementsByTagName('script')[0];
      srComp.parentNode.insertBefore(sr, srComp);
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  </script>
  <div class="columns" style="display: none;">
    <p class="columns" style="margin-left: 10px; margin-right: 10px; margin-bottom: 20px; display: none;"><strong>Find an answer or email us</strong><br><br>Use the form below to enter your query or request and we’ll try to find an answer for you.
      Then you can decide if you want to email your query to us, or speak to us. <br> </p>
    <div class="info2" style="display: none;">
      <p class="icon"><strong>Covid-19:</strong> We’re doing everything we can to help customers whilst keeping our staff and their families safe. So there may be a delay if you need to contact us.</p>
    </div><br>
    <div class="panel first here">
      <h3 id="contactUs1" class="header beta step q1"><span>Ask us a question</span></h3>
      <div id="mobileErrorHandlerDiv" style="display:none">
        <div id="headerErrorBox" class="info err" style="display:none;">
          <p class="icon">You have errors on the page.</p>
          <ul class="errorDetails">
            <li></li>
          </ul>
        </div>
        <div id="headerAlertBox" class="info alert" style="display:none;">
          <p class="icon">You have errors on the page.</p>
          <ul class="errorDetails">
            <li></li>
          </ul>
        </div>
      </div>
      <div class="frmRow NoFloat questionContainer">
        <label for="ctl00_Content_ctl00_txtQuestion" id="ctl00_Content_ctl00_lblQuestion">Enter your question</label>
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        <input id="pathURL" name="pathURL" type="hidden" value="">
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      <div class="div">
        <div class="btnGrp">
          <span class="defaultBtn">
            <input name="ctl00$Content$ctl00$btnContinue" value="Find my answer" id="ctl00_Content_ctl00_btnContinue" type="submit">
          </span>
        </div>
      </div>
    </div>
    <div class="panel primary">
      <h3 class="header alpha step q2"><span class="contactStep">Answers which may help you</span></h3>
    </div>
    <div class="panel primary last">
      <h3 class="header alpha step q3"><span class="contactStep">Contact us with your query</span></h3>
    </div>
  </div>
</form>

POST /chats/chat/62021463301

<form action="/chats/chat/62021463301" id="scheduleFutureCallback" class="callbackForm" method="post" accept-charset="utf-8">
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  <div class="input text"><label for="srNameFL">Your name</label><input name="data[Chat][full_name]" id="srNameFL" required="required" type="text"></div>
  <p style="margin-bottom:0.5rem">When would you like your call? </p>
  <div class="input half">
    <div class="input select"><select name="data[Chat][callback_day]" id="ChatCallbackDay">
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  </div>
  <div class="input half" style="margin-left:0.9%">
    <div class="input select"><select name="data[Chat][callback_time]" id="ChatCallbackTime">
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  <div class="input text"><label for="srPhoneFL">Phone number</label><input name="data[Chat][phone_no]" id="srPhoneFL" required="required" type="text"></div>
  <p class="data"><span class="lock" style="background: url(&quot;https://s3-eu-west-1.amazonaws.com/aomg-sr-app-live/widget/padlock.png&quot;) repeat 0 0;"></span><a href="#">Data Once</a>. We don't share any of your information</p>
  <a href="#callback" class="button main-button" id="request-callback-scheduled-btn">Schedule Call</a>
  <div style="display:none;"><input type="hidden" name="data[_Token][fields]" value="ffb1f31cc0405cc92a9331daf9759da8b699e5fe%3A" id="TokenFields1340986712" autocomplete="off"><input type="hidden" name="data[_Token][unlocked]" value=""
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</form>

POST /chats/chat/62021463301

<form action="/chats/chat/62021463301" id="srChatForm" method="post" accept-charset="utf-8">
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      <div id="srMobileSendButton"></div>
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  <input type="hidden" name="data[Chat][page_url]" id="pageUrl"> <input type="hidden" name="data[Chat][chat_ref]" id="chat_ref">
  <div style="display:none;"><input type="hidden" name="data[_Token][fields]" value="7eabebc45ebabc6e2768d76b4569b065777c2489%3AChat.chat_ref%7CChat.page_url" id="TokenFields682587841" autocomplete="off"><input type="hidden"
      name="data[_Token][unlocked]" value="" id="TokenUnlocked1563081613" autocomplete="off"></div>
</form>

Text Content

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You have errors on the page.

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Please enter your question or request. Then, if we don’t have an answer that
helps you select the ‘Contact us’ button. You can also contact us in Welsh.

Virtual Assistant

Need help? Ask our Virtual Assistant

FAQs

Check our frequently asked questions

My Account

Sign in to view your TV Licence or payment plan, or update your details


Still need to contact us?  
 

Find an answer or email us

Use the form below to enter your query or request and we’ll try to find an
answer for you. Then you can decide if you want to email your query to us, or
speak to us.


Covid-19: We’re doing everything we can to help customers whilst keeping our
staff and their families safe. So there may be a delay if you need to contact
us.



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