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Text Content

The Voice of Patient Engagement™
 * About State
   * About Us
   * Leadership Team
   * Associations and Affiliations
   * Corporate Responsibility
 * What We Do
   * Early Out Self-Pay Account Resolution
   * Bad Debt Collection
   * Third-Party Insurance Follow-up
   * Pre-Service Financial Clearance
 * How We Work
   * Quality Assurance
   * Customer Service
   * Technology
   * Training
   * Compliance
   * Ethical Expectations
 * Stay Informed
   * News
   * White Papers
   * Video Recordings
   * Podcast
   * Case Studies
 * Careers
   * Why Work For Us
   * Available Positions
 * Contact
   * Our Locations
 * Client Login
 * Pay My Bill

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FINANCIAL PERFORMANCE + PATIENT SATISFACTION

Improving your healthcare system's bottom line while achieving patient
satisfaction.

Experience State


THE STATE EXPERIENCE

Combining AI with the human touch.

Experience State


PARTNERSHIPS FOR A LIFETIME, ITS OUR VISION

We'll collaborate with your team and treat your patients as you would.

Experience State


FINANCIAL PERFORMANCE + PATIENT SATISFACTION

Improving your healthcare system's bottom line while achieving patient
satisfaction.

Experience State


THE STATE EXPERIENCE

Combining AI with the human touch.

Experience State
Next


1949

healthcare experts since


$5.7B

annual placements


95.1%

first place in competitive situations


STATE IS A NATIONAL LEADER IN THE HEALTHCARE RECEIVABLES SPACE WHO WILL
REPRESENT YOUR ORGANIZATION IN A CARING AND ETHICAL MANNER. WE ASSIST HEALTHCARE
PROVIDERS WITH:


EARLY OUT BUSINESS OFFICE

Combining AI with knowledgeable, dedicated staff.


BAD DEBT PLACEMENT

Using AI to achieve strong recoveries and patient satisfaction.


INSURANCE FOLLOW UP

Resolve existing claims, track denials by CARC codes.


PRE-SERVICE FINANCIAL CLEARANCE

Provide a pre-service estimated patient balance.

AI WITH A HUMAN TOUCH

You want leading technology to ensure convenient self-service and maximize
account management efficiency. But you also want caring, knowledgeable
representatives who can engage with patients who need assistance or prefer to
manage their account with a human. The State Experience enables both using
artificial intelligence combined with a human touch.


STAY INFORMED

All News White Papers Videos Podcasts Case Studies


 * STATE AWARDED “BEST PLACES TO WORK” FOR THE EIGHTH CONSECUTIVE YEAR
   
   Read More


 * IMPACT OF CREDIT REPORTING CHANGES
   
   Read More


 * STATE RENEWS HFMA PEER REVIEW DESIGNATION
   
   Read More


 * STATE RAISES NEARLY $15,000 FOR SPECIAL OLYMPICS
   
   Read More


 * STATE DONATES $13,000 TO FIGHT FOOD INSECURITY AND HOMELESSNESS
   
   Read More


 * TOM HAAG’S LEGACY
   
   Read More


 * WEBINAR RECORDING: THE VALUE OF A HITRUST CERTIFIED PARTNER
   
   Read More


 * WEBINAR RECORDING: THE TOP THREE GOALS OF HEALTHCARE LEADERSHIP IN 2022
   
   Read More

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 * STATE AWARDED “BEST PLACES TO WORK” FOR THE EIGHTH CONSECUTIVE YEAR
   
   Read More


 * IMPACT OF CREDIT REPORTING CHANGES
   
   Read More


 * STATE RENEWS HFMA PEER REVIEW DESIGNATION
   
   Read More


 * STATE RAISES NEARLY $15,000 FOR SPECIAL OLYMPICS
   
   Read More


 * STATE DONATES $13,000 TO FIGHT FOOD INSECURITY AND HOMELESSNESS
   
   Read More


 * TOM HAAG’S LEGACY
   
   Read More


 * WEBINAR RECORDING: THE VALUE OF A HITRUST CERTIFIED PARTNER
   
   Read More


 * WEBINAR RECORDING: THE TOP THREE GOALS OF HEALTHCARE LEADERSHIP IN 2022
   
   Read More

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 * ENSURING COMPLIANCE WITH THE CFPB REGULATION F
   
   Read More


 * BEST PRACTICES FOR RESOLUTION OF MEDICAL ACCOUNTS
   
   Read More


 * INCORPORATING OMNICHANNEL COMMUNICATION
   
   Read More


 * HEALTHCARE’S COVID-19 FINANCIAL TENSION
   
   Read More


 * STATE’S EXPERTS SHARE RETURN TO THE OFFICE PLAN
   
   Read More


 * EFFECTIVE MANAGEMENT OF A SUDDENLY REMOTE WORKFORCE
   
   Read More

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 * THE COMPLEXITIES OF PROBATE WEBINAR
   
   Read More


 * WEBINAR: CREATING SUSTAINABLE PAYMENT PLANS
   
   Read More


 * WEBINAR RECORDING: CULTURE AS A COMPETITIVE ADVANTAGE
   
   Read More


 * THE TOP THREE GOALS OF HEALTHCARE LEADERSHIP IN 2022
   
   Read More


 * ACTION STEPS TO AVOID A REGULATORY HEADACHE WEBINAR
   
   Read More


 * RECRUITMENT IN A REMOTE ENVIRONMENT WEBINAR RECORDING AVAILABLE
   
   Read More


 * TECHNOLOGY TO WATCH IN 2022
   
   Read More


 * HARNESSING THE POWER OF A REMOTE TEAM
   
   Read More

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 * INCREASING PATIENT SATISFACTION AND RECOVERIES WITH OMNICHANNEL COMMUNICATION
   
   Read More


 * VOICES IN HEALTHCARE FINANCE
   
   Read More

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 * FROEDTERT EBO CASE STUDY
   
   Read More


 * STATE COLLECTION INCREASES LIQUIDATION WITH AI-DRIVEN SEGMENTATION & CALL
   CADENCE
   
   Read More


 * MANAGING PATIENT SATISFACTION AND RECOVERIES
   
   Read More

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WANT TO LEARN HOW WORKING WITH STATE CAN IMPROVE YOUR PATIENT SATISFACTION AND
RECOVERY RATES?


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 * Who We Are
   * Why State
   * Vision Statement
   * Associations & Affiliations
   * Community
 * What We Do
   * Early Out Self-Pay Account Resolution
   * Bad Debt Collection
   * Third-Party Insurance Follow-up
   * Pre-Service Financial Clearance
 * How We Work
   * Quality Assurance
   * Customer Service
   * Technology
   * Training
   * Compliance
   * Ethical Expectations
 * Stay Informed
   * News
   * White Papers
   * Video Recordings
   * Podcast
 * Careers
   * Available Positions
   * Why Work For Us
 * Contact
   * Our Locations
 * Client Login
 * Pay My Bill

 * New Mexico Residents
 * Privacy Policy
 * Terms of Service


New York City Residents
State Collection Service, Inc. offers language services in English. A
translation and description of commonly-used debt collection terms is available
in multiple languages here

State NMLS Numbers: Madison – 948017; Beloit – 1209554; Geneva – 1210388
Nevada Collection License Number = CAD11701
Nevada Manager Certificate Number = CM12367

© 2023 State Collection Service, Inc. 2509 South Stoughton Road | Madison, WI
53716


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