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Go Back to Monoprice.com
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HOW CAN WE HELP YOU?

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CUSTOMER SERVICE


 * MY ACCOUNT
   
   Sign up for a Monoprice Account to gain additional access to order history,
   and more. Check out all the additional acces


 * ORDERING
   
   Find out more about our ordering process here.


 * PRICING & PROMOTIONS
   
   Check out these articles to learn more about our pricing and promotions
   policies.


 * PAYMENT
   
   Learn more about our payment process, including what payment options here.


 * SHIPPING
   
   Learn more about shipping methods and policies to help you find your package.


 * RETURNS
   
   Learn more on our return process and policy here.


 * STORE & WILL CALL
   
   An Important Update: Our Will Call pickup and retail store have ceased
   operations.


POPULAR IN CUSTOMER SERVICE


 1. RETURN POLICY


 2. HOW WILL I BE REFUNDED FOR PURCHASES MADE WITH A GIFT/PREPAID DEBIT CARD?


 3. MONOPRICE WARRANTY


 4. HOW DO I REQUEST A RETURN?


 5. WHAT COUNTRIES DOES MONOPRICE CURRENTLY SHIP TO?


BUSINESS SERVICES


 * BUSINESS ACCOUNT
   
   Learn about what a business-to-business relationship with Monoprice can do
   for you


 * SUBACCOUNTS
   
   How to add multiple users to your main business account


 * QUOTES
   
   Obtain pricing and availability before you purchase


 * PAYMENTS
   
   Information on payment methods, tax and invoices


 * ORDERS
   
   Placing orders


 * CUSTOMER SERVICE INQUIRIES
   
   General questions


 * SHIPPING
   
   Adding your own shipping accounts.


POPULAR IN BUSINESS SERVICES


 1. CUSTOMER SERVICE


 2. HOW CAN I APPLY FOR A LINE OF CREDIT?


 3. BENEFITS OF A BUSINESS ACCOUNT


 4. HOW DO I BECOME TAX EXEMPT?


 5. HOW TO SIGN UP FOR A BUSINESS ACCOUNT


CABLES


 * AUDIO CABLES
   
   Analog or Digital? Find more information on different types of audio cables.


 * COMPUTER CABLES
   
   From Data connections to Video set ups, learn more about computer cables.


 * HDMI CABLES
   
   Look here to see what HDMI cables have to offer.


 * NETWORKING CABLES
   
   Looking to learn more about Cat5, Cat6, and more? Take a look here to see
   more.


 * USB-C
   
   Built to be one connection for everything, learn more about what USB-C is
   ready to offer.


 * BUYER'S GUIDES
   
   Helpful guides that will help point you to the products you need.


POPULAR IN CABLES


 1. WHAT IS THE DIFFERENCE BETWEEN TS, TRS AND TRRS?


 2. WHAT ARE THE DIFFERENCES BETWEEN AN HDMI SPLITTER, A SWITCH, AND A MATRIX?


 3. HOW MUCH FASTER IS USB-C COMPARED TO PREVIOUS GENERATIONS OF USB, TO SATA,
    AND TO THUNDERBOLT™?


 4. WHAT IS THE DIFFERENCE BETWEEN DVI, HDMI, AND VGA?


 5. WHAT ARE THE FIRE SAFETY RATINGS THAT YOUR CABLES ARE AVAILABLE IN?


ADAPTERS, SWITCHES, & SPLITTERS


 * SWITCHES & SPLITTERS
   
   Multiple sources, and multiple displays? Click here to figure out what you
   need.


 * VIDEO CONVERTERS
   
   Something doesn’t match? Find more information on converting video
   connections.


POPULAR IN ADAPTERS, SWITCHES, & SPLITTERS


 1. CAN I CONVERT MY APPLE TV'S HDMI OUTPUT TO DVI OR VGA?


 2. DOES MONOPRICE OFFER THE OPTIONAL POWER SUPPLY FOR THE PASSIVE HDMI
    SPLITTERS?


 3. CAN I USE THE 4 PORT COMPONENT VIDEO SWITCH W/ IR LEARNING AS COMPOSITE
    VIDEO SWITCHER?


PRO AUDIO & MUSICAL INSTRUMENTS


 * GUITARS
   
   Getting ready to rock out? Learn more about our Guitars here.


 * STAGE LIGHTING & SOUND
   
   Take Center stage with our Lights and Live Sound products.


POPULAR IN PRO AUDIO & MUSICAL INSTRUMENTS


 1. WHAT ARE THE COMMON AUDIO CABLE CONNECTORS?


 2. WHAT ARE THE SPECIFICATIONS OF OUR GUITARS?


 3. ADJUSTING STRING ACTION


 4. WHAT ARE THE TESTING PROCEDURES FOR ROUTE 66 SOLID BODY ELECTRIC GUITARS?


 5. HOW DO I MOUNT THE 3-COLOR LED MOVING HEAD LIGHT? (PID 612800)


AUDIO/VIDEO


 * ANTENNAS
   
   Ditching your monthly bill? Check out some contract free solutions for
   television.


 * AUDIO & SPEAKERS
   
   Bring the movie experience to your home with surround sound and more.


 * HEADPHONES
   
   Not sure what style fits your needs? Click here for more info.


 * MOUNTS
   
   Looking for the right mount for your TV? We’ve got you covered.


 * PROJECTOR & PROJECTOR SCREENS
   
   We can help you pick out the right screen for your setup.


POPULAR IN AUDIO/VIDEO


 1. WHAT IS THE DIFFERENCE BETWEEN PASSIVE AND ACTIVE SUBWOOFERS?


 2. HOW DO I CALCULATE PROJECTOR SCREEN DIMENSIONS?


 3. WHAT IS THE DIFFERENCE BETWEEN 2 CONDUCTOR VS. 4 CONDUCTOR SPEAKER WIRE?


 4. WHAT IS THE DIFFERENCE BETWEEN OPEN AND CLOSED SCREW BANANA PLUGS?


 5. HOW DO I FIND THE RIGHT WALL MOUNT FOR MY TV?


3D PRINTING & VIDEOS


 * 3D PRINTING VIDEOS
   
   Introductions, Troubleshooting, How-To’s, and Set-Up videos.


 * COMMON ISSUES
   
   Solutions to problems you may run into with your 3D Printer.


 * MAKER SELECT 3D PRINTER
   
   Troubleshooting and Set up guides for Product ID 13860.


 * ACCESSORIES AND FILAMENT
   
   Helpful guides for all the odds and ends to go with your 3D printer.


 * MP SELECT MINI
   
   Troubleshooting and Set up guides for Product ID 15365 & 21711.


 * MAKER ULTIMATE 3D PRINTER
   
   Troubleshooting and Set up guides for Product ID 15710.


 * 3D PRINTER SUPPORT DOCUMENTS
   
   Manuals and Quick Start Guides


POPULAR IN 3D PRINTING & VIDEOS


 1. WHY IS MY PRINTER NOT READING MY SD CARD?


 2. HOW TO SETUP CURA SOFTWARE


 3. HOW DO I CONNECT MY MAKER SELECT 3D PRINTER TO CURA?


 4. HOW DO I CALIBRATE THE PRINT BED ON MY MINI 3D PRINTER?


 5. HOW TO SETUP CURA SOFTWARE


WORK FROM HOME RESOURCES


 * WHAT DO I NEED TO WORK FROM HOME?
   
   


POPULAR IN WORK FROM HOME RESOURCES


 1. BASIC USER


 2. ADVANCED USER


 3. WORK FROM HOME FAQ


 4. WORK AND GAME FROM HOME


 5. PROFESSIONAL OFFICE USER


COMPUTERS & NETWORKING


 * COMPUTER ACCESSORIES
   
   Things to consider for your PC needs.


 * GRAPHIC TABLETS
   
   Quick fixes for issues you may run into with your tablet.


 * INK & TONER
   
   Tips on maintain your printer.


 * MONITOR
   
   Compare different specs to find what the right model.


 * NETWORKING
   
   Get some pointers for building your network.


 * TROUBLESHOOTING INFO
   
   Tips on common issues.


 * STITCH
   
   How our home connectivity system integrates with your household.


POPULAR IN COMPUTERS & NETWORKING


 1. WHAT SHOULD I DO IF MY TABLET IS NOT WORKING?


 2. HOW DO I SETUP MY NETWORK USB PRINT SERVER WITHOUT USING THE INCLUDED CD?


 3. HOW DO YOU CHANGE YOUR DISPLAY SETTINGS IN WINDOWS?


 4. WHAT IS DPI AND WHY IS IT IMPORTANT?


 5. COMMON DRIVER ISSUES


MOBILE, TOOLS & DIY


 * DIY
   
   Take things into your own hands. Check out helpful guides on our DIY
   products.


 * TOOLS
   
   Need help finding the right tool to use on your project? Here are a few
   helpful guides.


 * POWER BANKS
   
   Learn more about portable Power Banks and Battery Packs here.


POPULAR IN MOBILE, TOOLS & DIY


 1. WHATS THE DIFFERENCE BETWEEN COMPRESSION AND CRIMPING ADAPTERS?


 2. WHICH TYPE OF CABLE TESTING DEVICE CAN BE USED TO LOCATE A SINGLE CABLE IN A
    CABLE BUNDLE?


 3. WHAT KIND OF BATTERY PACK DO I NEED?


 4. WHAT CABLE TEST SHOULD BE PERFORMED IMMEDIATELY AFTER INSTALLING A
    STRUCTURED CABLE, TYPICALLY BEFORE THE CABLE IS TERMINATED?


 5. WHAT IS A PUNCH-DOWN TOOL?



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