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PRIVACY POLICY




PRIVACY STATEMENT REGARDING CUSTOMER AND ONLINE USER INFORMATION

Privacy Statement Regarding Customer and Online User Information

This Privacy Statement Regarding Customer and Online User Information (“Privacy
Statement”) applies to TheoTrade and its worldwide subsidiaries (“TheoTrade
LLC,” "we" or "our"), but not to those TheoTrade subsidiaries that have
published their own privacy and security statements. This Privacy Statement also
does not apply to the websites of our business partners or to any other third
parties, even if their websites are linked to our website. We recommend you
review the privacy statements of the other parties with which you interact.

This Privacy Statement governs Personal Information we collect from our
customers and online users ("you"), as well as information we automatically
collect from your online visits (e.g. data collected via cookies).

For the purposes of this Privacy Statement, "Business partner" means any
subcontractor, vendor or other entity with whom we have an ongoing business
relationship to provide products, services or information. "Personal
Information" means information that identifies you, such as your name, telephone
number and email address.

Information We Collect

We may ask you to provide Personal Information when you

 * Use our websites;
 * Request quotes, services, support, downloads, trials, whitepapers or
   information;
 * Place orders for products or services or register for events or webinars;
 * Participate in surveys, sweepstakes or other promotional activities online or
   in any other venue;
 * Subscribe to newsletters, TheoTrade programs, promotional emails or other
   materials;
 * Apply for a job, submit your resume/CV or create a candidate profile; or
 * Contact us.

Personal Information we request may include your email address, name, home
address and telephone number. If you make a purchase, we may ask for your credit
card number and billing information. Job applicants may be asked to provide
information such as educational background, employment experience and job
interest, and such information can be recorded and processed in different
countries. We may also collect demographic information, such as your business or
company information, age, gender, interests, and preferences. Forms that you
choose to complete will indicate whether information requested is mandatory or
voluntary.

We may collect information about your visits to our websites, including the
pages you view, the links and advertisements you click, search terms you enter,
and other actions you take in connection with TheoTrade websites and services.
We may also collect certain information from the browser you used to come to our
website, such as your Internet Protocol (IP) address, browser type and language,
access times, the Uniform Resource Locator (URL) of the website that referred
you to our website and to which URL you browse away from our site if you click
on a link on our site.

In order to offer you a more consistent and personalized experience in your
interactions with TheoTrade, information collected through one source may be
combined with information TheoTrade obtains through other sources. We may also
supplement the information we collect with information obtained from other
parties, including our Business Partners and other third parties. 

Some TheoTrade services may be co-branded and offered in conjunction with
another company. If you register for or use such services, both TheoTrade and
the other company may receive name/email information collected in conjunction
with the co-branded services, and may use the information according to each
company's privacy statement and other agreements with you. You will be notified
in such instances that your information will be shared with more than one party.

"No mobile information will be shared or sold to third parties/affiliates for
marketing/promotional purposes. We do not express or imply to other companies or
firms that you have given subscriber opt-in permission to someone other than
TheoTrade, LLC. However, TheoTrade, LLC may disclose personal information that
we collect or you provide as described in this Policy (i) to fulfill the purpose
for which you provide your information; (ii) for any other purpose disclosed by
TheoTrade, LLC when you provide us your information; (iii) to protect the rights
of TheoTrade, LLC and/or any third parties; (iv) to third-party service
providers who assist us in operating this Website, conducting our business, or
serving our users, so long as such information is kept confidential; (v) to
comply with any court order, law, legal process, and/or government or regulatory
request; (vi) as part of a liquidation or bankruptcy proceeding, to a buyer or
other successor in the event of a merger, reorganization, dissolution, or
divestiture of some or all of TheoTrade, LLC’s assets. We use the information
that we collect about you through your interaction with this Website as well as
information that you provide to us, including personal information. This
information is used (i) to present the contents of this Website to you; (ii) to
deliver services that you have requested; (iii) to determine whether to extend
an offer; (iv) to communicate with you via telephone, email, postal mail, and/or
text message from us; (v) to display advertising tailored to your interests or
background; (vi) perform data and statistical analysis from your use of this
Website; (vii) enforce our Terms and Condition; and (viii) to perform any other
functions otherwise described to you when you provide us with your information."

How We Use Personal Information

TheoTrade uses your Personal Information to:

 * Deliver the services and support or carry out the transactions you have
   requested;
 * Send communications to you, such as product safety information, your
   transaction status including order confirmations, information about
   particular TheoTrade programs in which you have chosen to participate,
   information about products and services available from TheoTrade and its
   subsidiaries, promotional offers and surveys;
 * Facilitate communications from TheoTrade Business Partners;
 * Customize, analyze and improve our products, services (including the content
   and advertisements on our website), technologies, communications and
   relationship with you;
 * Enforce our conditions of sale, website terms and/or separate contracts (if
   applicable) with you;
 * Prevent fraud and other prohibited or illegal activities;
 * Protect the security or integrity of our website(s), our business(es), or our
   products or services; or
 * Otherwise, as disclosed to you at the point of collection.

Personal Information collected may be stored and processed in the United States
or any other country in which TheoTrade or its subsidiaries or Business Partners
maintain facilities.

Disclosing Personal Information

We may share your Personal Information with subsidiaries or Business Partners to
carry out transactions you request, or to make our business or that of our
subsidiaries more responsive to your needs, which includes our subsidiaries
providing you with information about TheoTrade, and TheoTrade -branded products
and services. These communications may include requests relating to TheoTrade
and TheoTrade branded products or services or offers. We will only share your
Personal Information with Business Partners who agree to protect your Personal
Information and use it solely for the purposes set forth by TheoTrade.

In addition, TheoTrade may share your Personal Information with participants in
our sales and marketing chain, including but not limited to retailers,
resellers, distributors, integrators, order fulfillers and some sales agents
(“Channel Partners”), for the limited purposes of selling, marketing or
providing support for TheoTrade products and services. 

We may also disclose your Personal Information in connection with law
enforcement, fraud prevention or other legal action; as required by law or
regulation; if TheoTrade (or a part of TheoTrade) is sold or merges with another
company; or if TheoTrade reasonably believes it is necessary to protect
TheoTrade, its customers or the public.

Except as described above, we will not disclose your Personal Information to
third parties for their own marketing purposes without your consent.


How You Can Access Your Information

TheoTrade wants to help you keep your Personal Information accurate. To view or
edit your Personal Information that has been stored online in your TheoTrade
account, please visit the member account information section of the
TheoTrade.com website. For the security of your account, you will be required to
sign in with your login ID and password. If you have any questions about the
type of personal data we hold about you or if you wish to request deletion of
personal data we hold about you, please send a written request
to Support@TheoTrade.com or the postal address provided at the bottom of this
Privacy Statement.

Selecting Your Communication Preferences and Opting Out of Marketing

You may choose to receive or not receive marketing communications from TheoTrade
by indicating your preferences. Please send a written request to
Support@TheoTrade.com or the postal address provided at the bottom of this
Privacy Statement. Opportunities to select your preferences include the
following:

How We Secure Your Personal Information

TheoTrade takes all reasonable steps to protect your Personal Information from
misuse, interference and loss, as well as unauthorized access, modification or
disclosure. The ways we do this include:

 * using encryption when collecting or transferring sensitive information, such
   as credit card details;
 * limiting physical access to our premises;
 * limiting access to the information we collect about you;
 * ensuring that we and our Business Partners have appropriate security
   safeguards to keep personal information secure; and
 * where required by law, destroying or de-identifying Personal Information

Collection and Use of Children's Personal Information

TheoTrade takes children's privacy seriously. We do not knowingly collect
personal information from children under the age of 13 through our websites. If
you are under 13 years of age, please do not submit any personal information
through our websites without the express consent and participation of a parent
or guardian.

How We and Our Partners Use Cookies and Web Beacons

How We and Our Partners Use Cookies

TheoTrade websites use TheoTrade and third-party "cookies" to enable you to sign
in to our services and to help personalize your online experience. We use
cookies to store your preferences and other information on your computer in
order to save you time by eliminating the need to enter the same information
repeatedly.

A cookie is a piece of text that is placed on your computer's hard drive.
Depending on the settings you have selected, your browser adds the text to your
device as a small file. Many browsers are set to accept cookies by default. You
have the ability to accept or decline cookies as you prefer. The Help portion of
your web browser, most likely found on the toolbar, typically tells you how to
prevent your browser from accepting new cookies, how to have the browser notify
you when you receive a new cookie, or how to disable cookies altogether.

Cookies allow you to take advantage of some of TheoTrade essential features,
including allowing you to save a Shopping Cart and remembering items in your
Shopping Cart between visits. If you choose to decline cookies, you may not be
able to sign in or use other interactive features of TheoTrade websites and
services that depend on cookies.


Targeted Display Advertising by TheoTrade and Others

TheoTrade also works with advertising and personalization Business Partners that
use cookies to help us display personalized content and appropriate advertising
during your visits to TheoTrade.com and other websites based on your visits to
TheoTrade.com. Cookies placed by these Business Partners also assist us with
measuring the performance of our advertising campaigns and with identifying the
pages you view, the links and ads you click on, other actions you take on those
web pages, and the site from which you came before arriving at a web page. These
cookies can be effective whether you are on TheoTrade.com or another website.

Targeted Email Marketing by TheoTrade

Some marketing you receive, including email marketing, may also be personalized
based on your visits to TheoTrade and your browsing and purchase history. In
addition, when you click on some links in email marketing you receive; our email
service provider may place a cookie on your browser. This type of cookie would
be linked to your email address or IP address and used to gather information
about the products and services you view and purchase on TheoTrade. Information
gathered may be used to personalize and customize future email marketing
messages you receive. You may opt out of this use by contacting
support@TheoTrade.com

How We and Our Partners Use Web Beacons, Pixel Tags and Tracking Technology

TheoTrade or its Business Partners may use web beacons on our websites, in our
email messages, in our advertisements on other websites, or in our
advertisements in others' email messages. Similarly, third parties whose content
or advertisements appear at TheoTrade.com, or whose email messages TheoTrade.com
sends to our users, may also place web beacons in their advertisements or email
messages for purposes of measuring the effectiveness of the content,
advertisements or email messages.

A web beacon is an electronic image that can be used to recognize a cookie on
your computer when you view a web page or email message. Web beacons help us
measure the effectiveness of our website and our advertising in various ways.
For example, web beacons may count the number of individuals who visit our
website from a particular advertisement or who make a purchase from our website
after viewing a particular advertisement or they may tell us when a web page is
viewed and provide a description of the page where the web beacon is placed. Web
beacons may also measure the effectiveness of our email campaigns, by counting
the number of individuals who open or act upon an email message, determining
when an email message is opened and determining how many times an email message
is forwarded. We may combine the information that we collect through web beacons
with other Personal Information we have collected from you.

We may allow some of our Business Partners to compile individual or aggregated
statistics from the use of web beacons on TheoTrade.com by TheoTrade, its agents
or others, to determine the effectiveness of online marketing and to develop
statistics on how often clicking on an advertisement results in a purchase or
other action on the advertiser's site. Aggregate information may include
demographic and usage information. No Personal Information about you is shared
with Business Partners for this research.

You can make some web beacons unusable by rejecting cookies in your web browser
as described in the How We and Our Partners Use Cookies section above.

When you visit our websites or view one of our email messages, we may use pixel
tags (also called "clear" gifs), tracking links and/or similar technology to
note some of the pages you visit on our websites. We may also use pixel tags to
determine what types of email your browser supports. We may use the information
collected through web beacons, pixel tags, tracking links and similar technology
in combination with your Personal Information to personalize your experience on
and to provide you with more useful and relevant advertisements.

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad
beacons, and similar technologies may be used by our online data partners or
vendors to associate these activities with information they or others have about
you, including your email address. We (or service providers on our behalf) may
then send communications and marketing to these email addresses. You may opt out
of receiving this advertising by
visiting https://www.smartrecognition.com/database-opt-out/.

If you wish to opt-out of email marketing from a specific brand that we work
with, such as a customer of ours, you can click on the “opt-out” or
“unsubscribe” link in the footer (located at the bottom) of any marketing email
you receive.

Social Media Features

Our website includes social media features, including Facebook “Like” button and
Twitter “Follow” button. These features may collect your IP address, which page
you are visiting on our site, and may set a cookie to enable the feature to
function properly. Social media features are either hosted by a third party or
hosted directly on our Site. Your interactions with these features are governed
by the privacy policy of the company providing it.

We use Google Analytics to track social shares made at our website. Google
automatically collect and store certain information in their server logs which
includes device event information such as crashes, system activity, hardware
settings, browser type, browser language, the date and time of your request and
referral URL, cookies that may uniquely identify your browser or your Google
Account, in accordance with their data privacy policy:
https://policies.google.com/privacy

GDPR Privacy Policy

International Privacy Laws.

If you are visiting TheoTrade.com from outside the United States, please be
aware that you are sending information (including Personal Data) to the United
States where our servers are located.  That information may then be transferred
within the United States or back out of the United States to the other countries
outside of your country of residence, depending on the type of information and
how it is stored by us.  These countries (including the United States) may not
necessarily have data protection laws as comprehensive or protective as those in
your country of residence; however, our collections, storage and use of your
Personal Data will at all time continue to be governed by this Privacy Policy.

TheoTrade does market its website, content, products and/or services on the
Internet; however, we do NOT specifically target our marketing to the EU or
conduct business in or to the EU in any meaningful way.  

Please be aware you can withdraw your consent to receive any information from
TheoTrade at any time.  You have the right to “be forgotten” or to request that
TheoTrade erases your personal data. To request your data to be deleted please
contact us at support@theotrade.com

Links to Third-Party Websites and Services

Please be aware that TheoTrade provides links to other websites, which if you
click on them may collect Personal Information about you. The information
practices of those third-party websites linked to TheoTrade.com are not covered
by this Privacy Statement.

Changes to Our Privacy Statement Regarding Customer and Online User Information

We will occasionally update this Privacy Statement. If we make changes to this
Privacy Statement or make any material changes to how we use your Personal
Information, we will revise this Privacy Statement to reflect such changes and
revise the statement's effective date, included at the end of this section. We
encourage you to periodically review this statement to be informed of how we are
protecting your Personal Information.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices,
please write to us at the following address:

16427 N. Scottsdale Rd. Ste. 410

Scottsdale, AZ 85254


You may also email us at Support@TheoTrade.com

Or call us at: 1 (800) 256-8876

Effective Date: December 3, 2015

Last Updated: June 27, 2024



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Disclaimer: Neither TheoTrade nor any of its officers, directors, employees,
other personnel, representatives, agents or independent contractors is, in such
capacities, a licensed financial adviser, registered investment adviser,
registered broker-dealer or FINRA|SIPC|NFA-member firm. TheoTrade does not
provide investment or financial advice or make investment recommendations.
TheoTrade is not in the business of transacting trades, nor does TheoTrade agree
to direct your brokerage accounts or give trading advice tailored to your
particular situation. Nothing contained in our content constitutes a
solicitation, recommendation, promotion, or endorsement of any particular
security, other investment product, transaction or investment.

Trading Futures, Options on Futures, and retail off-exchange foreign currency
transactions involves substantial risk of loss and is not suitable for all
investors. You should carefully consider whether trading is suitable for you in
light of your circumstances, knowledge, and financial resources. You may lose
all or more of your initial investment. Opinions, market data, and
recommendations are subject to change at any time.
Past Performance is not necessarily indicative of future results

© 2015-2024 TheoTrade LLC. All rights reserved. Terms of use apply.
Reproduction, adaptation, distribution, public display, exhibition for profit,
or storage in any electronic storage media in whole or in part is prohibited
under penalty of law.