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support.helpy.io Open in urlscan Pro
104.236.119.229  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.helpy.io/
Effective URL: https://support.helpy.io/en
Submission: On July 31 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 2 countries across 7 domains to perform 39 HTTP transactions. The main IP is 104.236.119.229, located in Clifton, United States and belongs to DIGITALOCEAN-ASN, US. The main domain is support.helpy.io.
TLS certificate: Issued by R11 on July 31st 2024. Valid for: 3 months.
This is the only time support.helpy.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 22 104.236.119.229 14061 (DIGITALOC...)
2 2a00:1450:400... 15169 (GOOGLE)
2 167.172.195.133 14061 (DIGITALOC...)
5 18.66.122.68 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.29.129.132 16509 (AMAZON-02)
1 2001:4860:480... 15169 (GOOGLE)
2 18.193.24.253 16509 (AMAZON-02)
39 11
22    104.236.119.229 (Clifton, United States)

ASN14061 (DIGITALOCEAN-ASN, US)
support.helpy.io
2    2a00:1450:4001:829::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    167.172.195.133 (Santa Clara, United States)

ASN14061 (DIGITALOCEAN-ASN, US)
PTR: helpy.io
helpy.io
5    18.66.122.68 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-68.fra60.r.cloudfront.net
rec.smartlook.com
1    2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    2a00:1450:4001:828::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
ajax.googleapis.com
2    2a00:1450:4001:80e::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    2a00:1450:4001:829::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
1    52.29.129.132 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-29-129-132.eu-central-1.compute.amazonaws.com
manager.eu.smartlook.cloud
1    2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)
region1.google-analytics.com
2    18.193.24.253 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-193-24-253.eu-central-1.compute.amazonaws.com
web-writer.eu.smartlook.cloud
Apex Domain
Subdomains		 Transfer
24 helpy.io
support.helpy.io
helpy.io
2 MB
5 smartlook.com
rec.smartlook.com — Cisco Umbrella Rank: 56151
64 KB
3 smartlook.cloud
manager.eu.smartlook.cloud — Cisco Umbrella Rank: 27535
web-writer.eu.smartlook.cloud — Cisco Umbrella Rank: 151514
590 B
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 104
region1.google-analytics.com — Cisco Umbrella Rank: 3123
21 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
ajax.googleapis.com — Cisco Umbrella Rank: 641
35 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 112
96 KB
1 gstatic.com
fonts.gstatic.com
16 KB
39 7
Domain Requested by
22 support.helpy.io 1 redirects support.helpy.io
helpy.io
ajax.googleapis.com
5 rec.smartlook.com support.helpy.io
rec.smartlook.com
2 web-writer.eu.smartlook.cloud rec.smartlook.com
2 www.google-analytics.com support.helpy.io
www.google-analytics.com
2 helpy.io support.helpy.io
2 fonts.googleapis.com support.helpy.io
1 region1.google-analytics.com www.googletagmanager.com
1 manager.eu.smartlook.cloud rec.smartlook.com
1 www.googletagmanager.com www.google-analytics.com
1 ajax.googleapis.com support.helpy.io
1 fonts.gstatic.com fonts.googleapis.com
39 11

This site contains links to these domains. Also see Links.

Domain
helpy.io
Subject Issuer Validity Valid
support.helpy.io
R11		 2024-07-31 -
2024-10-29		 3 months crt.sh
upload.video.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
helpy.io
R11		 2024-07-10 -
2024-10-08		 3 months crt.sh
web-sdk.smartlook.com
Amazon RSA 2048 M02		 2024-06-13 -
2025-07-12		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.google-analytics.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
manager.eu.smartlook.cloud
Amazon RSA 2048 M02		 2024-05-25 -
2025-06-23		 a year crt.sh
web-writer.eu.smartlook.cloud
Amazon RSA 2048 M03		 2024-04-06 -
2025-05-05		 a year crt.sh

This page contains 2 frames:

Primary Page: https://support.helpy.io/en
Frame ID: 13D5BD48D31F5B87872B169BADDDC420
Requests: 18 HTTP requests in this frame

Frame: https://support.helpy.io/chat?email_address=&customer_name=&hint=undefined
Frame ID: F702F1DA8723395DEC9D58360FD5940B
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Helpy Support:

Page URL History Show full URLs

  1. https://support.helpy.io/ HTTP 301
    https://support.helpy.io/en Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

39
Requests

100 %
HTTPS

55 %
IPv6

7
Domains

11
Subdomains

11
IPs

2
Countries

2394 kB
Transfer

4112 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.helpy.io/ HTTP 301
    https://support.helpy.io/en Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

39 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en
support.helpy.io/
Redirect Chain
  • https://support.helpy.io/
  • https://support.helpy.io/en
14 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.236.119.229 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software
nginx/1.15.8 + Phusion Passenger 6.0.2 / Phusion Passenger 6.0.2
Resource Hash
21024000c3c84984319d3c6044a607ff16cbf7425465ce1df75c38ebc4e7673b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Cache-Control
max-age=0, private, must-revalidate
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 31 Jul 2024 04:49:30 GMT
ETag
W/"b871db1cfb8d3336cc58c14e13ab2580"
Referrer-Policy
no-referrer-when-downgrade
Server
nginx/1.15.8 + Phusion Passenger 6.0.2
Status
200 OK
Transfer-Encoding
chunked
Vary
Origin
X-Content-Type-Options
nosniff
X-Powered-By
Phusion Passenger 6.0.2
X-Request-Id
af818e37-d994-47f9-ba30-18e2f01b6a73
X-Runtime
0.085597
X-XSS-Protection
1; mode=block

Redirect headers

Cache-Control
no-cache
Connection
keep-alive
Content-Type
text/html; charset=utf-8
Date
Wed, 31 Jul 2024 04:49:30 GMT
Location
https://support.helpy.io/en
Referrer-Policy
no-referrer-when-downgrade
Server
nginx/1.15.8 + Phusion Passenger 6.0.2
Status
301 Moved Permanently
Transfer-Encoding
chunked
Vary
Origin
X-Content-Type-Options
nosniff
X-Powered-By
Phusion Passenger 6.0.2
X-Request-Id
a3426769-e82e-4c9a-b08d-4312e7846ee6
X-Runtime
0.011098
X-XSS-Protection
1; mode=block
all-aceaaa58fb0989f9650af12941fd0a32ed5e900db7676c87b965176c7ba921cf.css
support.helpy.io/assets/singular/ 		312 KB
312 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.helpy.io/assets/singular/all-aceaaa58fb0989f9650af12941fd0a32ed5e900db7676c87b965176c7ba921cf.css
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.236.119.229 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software
nginx/1.15.8 /
Resource Hash
3e2993b58205e8f1ce84aad3e7ead1f28547b7068d9ae9cf97b8e964f27ccaef

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 31 Jul 2024 04:49:30 GMT
Last-Modified
Wed, 10 Feb 2021 23:54:33 GMT
Server
nginx/1.15.8
ETag
"60247239-4df09"
Content-Type
text/css
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
319241
application-25ecf25a6e8016d50e81aa2a0de1fad886bb456395e2fdc0df592567ebf670bd.js
support.helpy.io/assets/ 		1 MB
1 MB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.helpy.io/assets/application-25ecf25a6e8016d50e81aa2a0de1fad886bb456395e2fdc0df592567ebf670bd.js
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.236.119.229 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software
nginx/1.15.8 /
Resource Hash
25ecf25a6e8016d50e81aa2a0de1fad886bb456395e2fdc0df592567ebf670bd

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 31 Jul 2024 04:49:31 GMT
Last-Modified
Tue, 01 Dec 2020 21:51:24 GMT
Server
nginx/1.15.8
ETag
"5fc6badc-10adc0"
Content-Type
application/javascript
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1093056
all-2f441356673132af66df0dfdaee81e5b10771c49615ed587970db696b33a8353.js
support.helpy.io/assets/singular/ 		7 KB
7 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.helpy.io/assets/singular/all-2f441356673132af66df0dfdaee81e5b10771c49615ed587970db696b33a8353.js
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.236.119.229 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software
nginx/1.15.8 /
Resource Hash
2f441356673132af66df0dfdaee81e5b10771c49615ed587970db696b33a8353

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 31 Jul 2024 04:49:31 GMT
Last-Modified
Mon, 16 Jul 2018 23:26:36 GMT
Server
nginx/1.15.8
ETag
"5b4d29ac-1ab8"
Content-Type
application/javascript
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
6840
css
fonts.googleapis.com/ 		2 KB
1004 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
44004199012159c073f8c965213f9e0aecd633dfe1d58641d7f497d3c7423a61
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Wed, 31 Jul 2024 04:56:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Wed, 31 Jul 2024 03:01:26 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 31 Jul 2024 04:56:49 GMT
helpybot.js
helpy.io/js/ 		1 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://helpy.io/js/helpybot.js
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, CHACHA20_POLY1305
Server
167.172.195.133 Santa Clara, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
helpy.io
Software
nginx/1.14.0 (Ubuntu) /
Resource Hash
06dc90e2f44c9a0d76c3da292d64908c64c99619b6ddc6145109054c401c3ee5

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 31 Jul 2024 04:56:49 GMT
Last-Modified
Thu, 02 Jul 2020 17:48:22 GMT
Server
nginx/1.14.0 (Ubuntu)
ETag
"5efe1de6-5db"
Content-Type
application/javascript
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1499
logo-f63b1eddb33664833b4a5677abd5f482a2ee64d344bf22e6fb7566664541a399.png
support.helpy.io/assets/ 		4 KB
4 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.helpy.io/assets/logo-f63b1eddb33664833b4a5677abd5f482a2ee64d344bf22e6fb7566664541a399.png
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.236.119.229 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software
nginx/1.15.8 /
Resource Hash
f63b1eddb33664833b4a5677abd5f482a2ee64d344bf22e6fb7566664541a399

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 31 Jul 2024 04:49:31 GMT
Last-Modified
Sat, 21 May 2016 19:49:23 GMT
Server
nginx/1.15.8
ETag
"5740bbc3-f96"
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
3990
recorder.js
rec.smartlook.com/ 		6 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://rec.smartlook.com/recorder.js
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.122.68 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-122-68.fra60.r.cloudfront.net
Software
/
Resource Hash
d50b0593ab04d1532924259858ff0cc544e82afec43c891cd9606cafa2d6f320
Security Headers
Name Value
Strict-Transport-Security max-age=31536000, max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000, max-age=31536000
content-encoding
br
x-content-type-options
nosniff
date
Wed, 31 Jul 2024 04:20:41 GMT
via
1.1 f7e6fd9466c5c2a3b15f0fb077de1afa.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P2
age
2169
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Tue, 30 Jul 2024 12:42:53 GMT
etag
W/"66a8dfcd-17d1"
vary
Accept-Encoding, Origin
content-type
application/javascript
cache-control
public, max-age=3600
x-amz-cf-id
JE5ELjQYPR0KBsQj40E-fotL9A_I2uIBLInhL7VEfK5JrJ7r1uNTBQ==
logo-f63b1eddb33664833b4a5677abd5f482a2ee64d344bf22e6fb7566664541a399.png
support.helpy.io/assets/ 		4 KB
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.helpy.io/assets/logo-f63b1eddb33664833b4a5677abd5f482a2ee64d344bf22e6fb7566664541a399.png
Requested by
Host: support.helpy.io
URL: https://support.helpy.io/en
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.236.119.229 Clifton, United States, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software
nginx/1.15.8 /
Resource Hash
f63b1eddb33664833b4a5677abd5f482a2ee64d344bf22e6fb7566664541a399

Request headers

Referer
https://support.helpy.io/en
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Wed, 31 Jul 2024 04:49:31 GMT
Last-Modified
Sat, 21 May 2016 19:49:23 GMT
Server
nginx/1.15.8
Accept-Ranges
bytes
ETag
"5740bbc3-f96"
Content-Length
3990
Content-Type
image/png
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.helpy.io
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 30 Jul 2024 11:48:58 GMT
x-content-type-options
nosniff
age
61672
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 30 Jul 2025 11:48:58 GMT
fa-solid-900-787d76ad6deab67ccf8bac1b584260205e114f508fc5542b612e3f75d49a34e4.woff2
support.helpy.io/assets/font-awesome/ 		74 KB
75 KB 		Font
General
Check archive.org
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Requested by
Host: rec.smartlook.com
URL: https://rec.smartlook.com/es6/init.c4b3d78ec66abb8dc24b.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.193.24.253 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-193-24-253.eu-central-1.compute.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.helpy.io/chat?email_address=&customer_name=&hint=undefined
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-Type
multipart/form-data; boundary=----WebKitFormBoundarydO9AoLPLp9Gh0RkX

Response headers

date
Wed, 31 Jul 2024 04:56:51 GMT
strict-transport-security
max-age=63072000; includeSubDomains
access-control-allow-methods
OPTIONS, POST
access-control-allow-origin
https://support.helpy.io
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
X-Request, X-Requested-With, Content-Type, Cookie
sl-trace-id
Ny_85zqfQdoq2eUyaJN_B
write
web-writer.eu.smartlook.cloud/rec/v3/ Frame F702 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://web-writer.eu.smartlook.cloud/rec/v3/write?rid=oOJkigCQw_5-d_lNYSRMo&sid=CaDoSiRPuxJtpsZQn-GjU&vid=TFckF4wFRYrw6YaUI2zFF
Requested by
Host: rec.smartlook.com
URL: https://rec.smartlook.com/es6/init.c4b3d78ec66abb8dc24b.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.193.24.253 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-193-24-253.eu-central-1.compute.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support.helpy.io/chat?email_address=&customer_name=&hint=undefined
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-Type
multipart/form-data; boundary=----WebKitFormBoundaryMetGbWOQLKB3AzD2

Response headers

date
Wed, 31 Jul 2024 04:56:53 GMT
strict-transport-security
max-age=63072000; includeSubDomains
access-control-allow-methods
OPTIONS, POST
access-control-allow-origin
https://support.helpy.io
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
X-Request, X-Requested-With, Content-Type, Cookie
sl-trace-id
qYEh4_pQ56YSuWLOKhxKn

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| BestInPlaceEditor object| Helpy function| $ function| jQuery object| jQuery112409723974707374763 function| Cookies object| flare object| cloudinary object| ClientSideValidations function| Sifter object| MicroPlugin function| Selectize function| Color function| Chart object| Chartkick object| Sisyphus function| ga function| smartlook function| $script object| webpackChunk_smartlook_recorder number| width

7 Cookies

Domain/Path Name / Value
.helpy.io/ Name: _ga
Value: GA1.2.888802386.1722401811
.helpy.io/ Name: _gid
Value: GA1.2.1493947138.1722401811
.helpy.io/ Name: _gat
Value: 1
support.helpy.io/ Name: request_method
Value: POST
support.helpy.io/ Name: _helpy_session
Value: eEtIOXR4aE4xSkNsbyt5cVVudXBQUGY5NnJHcGMraTd6S1hCNkVWRDJnOUgzMU9uZ1lJWit2T3J1NVBwcEFyVVVrbmdWWDYwbnVnVFhpSWh5TVpIeUVaTDZaUWk0THh0MHFKclcvTldtRUg3cVZSa1RpUnQ3Z0VJRjBmOHpOcDJ2QTk5NzhUbzIwNmxUeVBkUWdlVjZ3PT0tLWNZakNSS29JMGpqYmRPeFVEaW1vaVE9PQ%3D%3D--104202a731b2893d8b8c0856aa72c0c9d6b68dd1
.helpy.io/ Name: SL_C_23361dd035530_SID
Value: {"e57f329225db31b91ff2c063f36771ef0a9454ff":{"sessionId":"CaDoSiRPuxJtpsZQn-GjU","visitorId":"TFckF4wFRYrw6YaUI2zFF"}}
.helpy.io/ Name: _ga_7TCVZYZZW9
Value: GS1.2.1722401811.1.0.1722401811.0.0.0

4 Console Messages

Source Level URL
Text
recommendation warning URL: https://support.helpy.io/en
Message:
[DOM] Found 2 elements with non-unique id #new_user: (More info: https://goo.gl/9p2vKq) %o %o
recommendation warning URL: https://support.helpy.io/en
Message:
[DOM] Found 2 elements with non-unique id #search-field: (More info: https://goo.gl/9p2vKq) %o %o
recommendation warning URL: https://support.helpy.io/en
Message:
[DOM] Found 2 elements with non-unique id #search-form: (More info: https://goo.gl/9p2vKq) %o %o
recommendation warning URL: https://support.helpy.io/en
Message:
[DOM] Found 2 elements with non-unique id #user_email: (More info: https://goo.gl/9p2vKq) %o %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
fonts.googleapis.com
fonts.gstatic.com
helpy.io
manager.eu.smartlook.cloud
rec.smartlook.com
region1.google-analytics.com
support.helpy.io
web-writer.eu.smartlook.cloud
www.google-analytics.com
www.googletagmanager.com
104.236.119.229
167.172.195.133
18.193.24.253
18.66.122.68
2001:4860:4802:32::36
2a00:1450:4001:806::2003
2a00:1450:4001:80e::200e
2a00:1450:4001:828::200a
2a00:1450:4001:829::2008
2a00:1450:4001:829::200a
52.29.129.132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