support.firstup.io
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urlscan Pro
104.16.53.111
Public Scan
Submitted URL: https://support.firstup.io/
Effective URL: https://support.firstup.io/hc/en-us
Submission: On January 06 via api from US — Scanned from DE
Effective URL: https://support.firstup.io/hc/en-us
Submission: On January 06 via api from US — Scanned from DE
Form analysis
7 forms found in the DOM<form>
<fieldset>
<legend class="visuallyhidden">Consent Selection</legend>
<div id="CybotCookiebotDialogBodyFieldsetInnerContainer">
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonNecessary"><span
class="CybotCookiebotDialogBodyLevelButtonDescription">Essential</span></label>
<div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper CybotCookiebotDialogBodyLevelButtonSliderWrapperDisabled"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessary"
class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonPreferences"><span
class="CybotCookiebotDialogBodyLevelButtonDescription">Functional</span></label>
<div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferences" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
data-target="CybotCookiebotDialogBodyLevelButtonPreferencesInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonStatistics"><span
class="CybotCookiebotDialogBodyLevelButtonDescription">Performance</span></label>
<div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatistics" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
data-target="CybotCookiebotDialogBodyLevelButtonStatisticsInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonMarketing"><span
class="CybotCookiebotDialogBodyLevelButtonDescription">Targeting</span></label>
<div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketing" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
data-target="CybotCookiebotDialogBodyLevelButtonMarketingInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
</div>
</fieldset>
</form>
<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessaryInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span
class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>
<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferencesInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonPreferences"
checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>
<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatisticsInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonStatistics"
checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>
<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonMarketingInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonMarketing" checked="checked"
tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>
<form class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyContentCheckboxPersonalInformation" class="CybotCookiebotDialogBodyLevelButton"> <span
class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>
GET /hc/en-us/search
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search"
name="query" id="query" placeholder="Search the Knowledge Base..." autocomplete="off" aria-label="Search the Knowledge Base..."></form>
Text Content
Powered by Cookiebot * Consent * Details * [#IABV2SETTINGS#] * About OUR WEBSITE USES COOKIES We use cookies to enhance our website and to measure web traffic and interactions. We also share cookie information with our social media, advertising, and analytics partners. Cookie Policy. Consent Selection Essential Functional Performance Targeting Show details Essential 8 Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Cookiebot 1 Learn more about this provider CookieConsentStores the user's cookie consent state for the current domain Expiry: 1 yearType: HTTP firstup.zendesk.com support.firstup.io 2 __cfruid [x2]This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Expiry: SessionType: HTTP support.firstup.io 5 __cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: 1 dayType: HTTP _slvddvUsed by Solvvy to keep track of whether or not they have sent a domain visit event that day. If set to "true" they have sent what they call the "Daily Domain Visit" event. Expiry: 1 dayType: HTTP _slvsStores a unique identifier that Solvvy generates to identify a user's "Solvvy Session" Expiry: 1 dayType: HTTP solvvy.crossDomainStorage.2694a605-c241-4a92-8dd1-92c5b62b2116.sameOriginUsed by Solvvy to keep track of whether or not they have sent a domain visit event that day. If set to "true" they have sent what they call the "Daily Domain Visit" event. Expiry: PersistentType: HTML solvvy.userIdStores a unique identifier that Solvvy generates to identify a user's "Solvvy Session" Expiry: PersistentType: HTML Functional 0 Functional cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. We do not use cookies of this type. Performance 3 Performance cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. support.firstup.io 3 _gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 399 daysType: HTTP _gatUsed by Google Analytics to throttle request rate Expiry: 1 dayType: HTTP _gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 1 dayType: HTTP Targeting 0 Targeting cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We do not use cookies of this type. Unclassified 0 Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. We do not use cookies of this type. Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#] List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#] Cookie declaration last updated on 20.12.22 by Cookiebot [#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_LABEL_PURPOSES#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Deny Allow selection Customize Allow all Powered by Cookiebot by Usercentrics Skip to main content Platform Status Classic Studio Dynamic Platform Submit a requestSubmit a request Sign in FIRSTUP SEARCH FIRSTUP HELP CENTER * LOOKING FOR ANOTHER PRODUCT? Use our Knowledge Base switcher * CLASSIC STUDIO Knowledge Base * DYNAMIC PLATFORM Knowledge Base * TRAINING CENTER Learn through self-guided eLearning courses * DEVELOPER PORTAL Dive into our Partner API using our developer documentation * COMMUNITY Connect with other customers in COMMunity CATEGORIES EXPLORE THE KNOWLEDGE BASE * Starting Points * Campaigns * Metrics * People * Configuration * Member Experience * Release Notes * From the Support Team RECENT ACTIVITY PRODUCT ISSUES Known Issue: Unordered list symbols (bullets) not showing in Compose (CSUP-1598) Comment added 9 hours ago Number of comments: 1 PRODUCT ISSUES Known Issue: Email address is not being updated (CSUP-604) Article created 1 day ago Number of comments: 0 PRODUCT ISSUES Known Issue: Post from RSS feed is missing elements (CSUP-1572) Article created 2 days ago Number of comments: 0 PRODUCT ISSUES Known Issue: iFrame in a code block is small in member experience (CSUP-4) Comment added 2 days ago Number of comments: 1 PRODUCT ISSUES Known Issue: No file is downloaded when exporting large audiences in new Studio (CSUP-326) Comment added 2 days ago Number of comments: 1 ... See more items from recent activity Firstup Help Center | Privacy Policy | Legal | Cookie Settings English (US) Français (Canada) To report vulnerabilities within the platform, please contact us at: support@firstup.io