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   * Hybrid Event Platform
   * Event App (In-person)
   * Event Management
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 * Pricing
 * Case Studies
 * Customers
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   * Attendee Reviews
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WHOVA PRIVACY POLICY

Updated on September 27th, 2021




Whova Inc provides Services through whova.com web pages and Whova apps to you
subject to this Privacy Policy, its Terms of Use, and its other policies. Whova
may change this Privacy Policy at any time. By continuing to access or use whova
Services, you accept any changes or revisions to this Privacy Policy.


IF YOU DO NOT AGREE TO THIS POLICY, DO NOT USE WHOVA

1. Information Available in Whova Services

Whova aggregates publicly available information from company web pages,
university web pages, news pages, public social network profiles, publication
databases, patent databases, and other public sources (“Public Information”).
This Public Information is available to public directly from those sources (even
without Whova). Whova does not verify and cannot guarantee the accuracy of this
Public Information. For certain social network websites, Whova will only get and
show information if users provided corresponding login credentials. It is a
user’s responsibility to validate and revise his own profile information in
Whova Apps (including Whova Android App, Whova IOS App and Whova Web App).

2. Opt in/out Policy for the Attendee List on the Whova Apps

Whova supports three different policies on whether an attendee is listed in the
event attendee list on Whova Apps. Event organizers can decide which policy to
apply to their events in Whova Apps and it is the event organizers’
responsibility to make their attendees (users) be aware of the policy.
Please note that regardless of opt in/out policy, attendees’ contact information
(e.g. emails, phone numbers) is not disclosed to other attendees unless users
explicitly exchange their contact information via Whova Apps.

 * a) Under this policy, attendees (minus some VIPs selected by organizers) are
   listed in the attendee list on Whova Apps to help foster pre-event
   networking. If a user does not want his/her name and profile to be listed and
   viewed by other attendees, he/she needs to explicitly opt themselves out by
   changing the visibility setting on the Setting menu to be “invisible”.
 * b) Policy 2: Opt-in once sign-in. Under this policy, once an attendee signs
   in to Whova Apps, his/her name will be listed in the attendee list of this
   event to facilitate networking. They can still become invisible by changing
   the visibility setting on the Setting menu. If an attendee never signs in to
   Whova Apps, his/her name is not listed.
 * c) Policy 3: Explicit Opt-in. Under this policy, once an attendee signs in to
   Whova Apps, he/she is explicitly asked whether he/she wants to be listed in
   the attendee list for other attendees to network with him/her. Based on the
   answer, his/her initial visibility status will be set to “visible” or
   “invisible”, and he/she can still switch between the two by changing it on
   the Setting menu. If an attendee never signs in to Whova Apps, his/her name
   is not listed.

3. Remove Your Information from Whova Services

You have a choice to remove your information from Whova services by contacting
us at support@whova.com. After verification (we will need you to verify that you
are removing your own information instead of others), we remove your information
from Whova Service. Note that since Whova collects information from Internet,
having information removed from Whova Service does not mean that it is removed
from its original data sources. In the Whova app, user can also validate and
revise his own profile.

4. Personal Data Whova Collects

 * a) Whova Services collects information about your usages. This may include
   information about any IP address used to access Whova Services and your
   activities on Whova Services. This is intended to help us improving Whova
   Services to give users better experience.
 * b) Whova collects information that you provide in creating an account at
   Whova Services. This may include information such as your name, email
   address, social network sign- in. We do not provide your information to any
   third party (subject to Section 5 below).
 * c) Whova allows you to retain and access Your search history and bookmark
   profiles on selected Whova Services. You may delete one or all at any time
   when Whova Services are available. Whova does not share your history and
   bookmarks with any third party (subject to Section 5 below).
 * d) Certain functionalities of Whova Services require you to enter Personal
   Data to access your accounts with third-party websites, such as third-party
   social networks and websites. Your third-party login credentials will be
   stored for your convenience of continuously accessing the third party
   information upon your requests. We do not use this information for any other
   purpose. Your third-party login credentials are hashed and stored with the
   strictest security standards.

5. Use and Sharing of Personal Data

 * a) Whova may use Personal Data you provide to Whova Services to create and
   maintain your account, to personalize your experience, and to send email
   communications relating to Whova Services. Whova does not sell, exchange,
   transfer, or give this type of Personal Data to any other company without
   your consent.
 * b) Whova may use Personal Data about your use of Whova Services to improve
   our services. Whova may also use personal data with 3rd parties services and
   technologies as described below:
   
   
   
   
   * Monitoring services, such as Google Analytics, to assist Whova in improving
     our quality of service.
   * Cloud hosting providers, such as AWS, to ensure service availability and
     permanent storage
   * Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar
     technologies.
   
   As a result, information about how you use Whova Services may be available to
   these other companies such as Google to the extent that their technology
   collects such information for Whova’s use. Whova actively protects your usage
   anonymity and does not distribute personally identifiable information about
   your use of Whova Services to any third parties other than as described
   above.

 * c) Whova reserves the right to disclose Personal Data to third parties if
   required to do so by law, or if Whova has a good faith belief that disclosure
   is necessary to (1) comply with legal process served on us; (2) protect and
   defend our rights or property; (3) act in an emergency to protect someone’s
   safety.
 * d) Whova reserves the right to transfer Personal Data to any successor in
   interest to the Whova’s business.
 * e) The Privacy Policy describes Whova’s handling of personally identifiable
   information as required by the California Online Privacy Protection Act.

6. Cookies, Pixels Tags, Local Shared Objects, Web Storage And Similar
Technologies
Please refer to our Cookie Statement for more information about our use of
cookies and other similar tracking technologies.

7. Children’s Privacy

 * a) Whova Services is directed to people who are at least 18 years old, and
   Whova does not knowingly collect Personal Data from anyone under the age of
   18. If You are aware that Whova has collected Personal Data from someone
   under the age of 18, please alert Whova at support@whova.com and the
   information will be removed from our system as soon as is reasonably
   possible. This policy regarding collection of data from children exceeds the
   requirements of the Children’s Online Privacy Protection Act.
 * b) Whova does not knowingly aggregate or provide Public Information about
   people under the age of 18. Whova’s email search may return Public
   Information about children between the ages of 13 and 18 because this Public
   Information originates from third-party social networking sites and websites
   that permit children who are 13 years and older to create public profiles.

8. Security

We have tried our best in removing any possible security holes in our released
browser extensions and apps, but since it is hard to 100% verify software, we
cannot provide 100% guarantee that Whova Services has zero security
vulnerability. Whova is not responsible for any security issues caused by Whova
Services.

9. EEA, SWITZERLAND AND UK ONLY

If you are attending or organizing an event in EU, you have to read the privacy
policy specified in the following Sections.  If you do not agree to this policy,
do not use Whova.

9.1. The EU General Data Protection Regulation (GDPR)

In May 2018, a new data privacy law known as the EU General Data Protection
Regulation (or the “GDPR”) becomes effective. The GDPR requires Whova and event
organizers to provide the Whova users with more information about the processing
of their Personal Data.

9.2. Legal grounds for processing your Personal Data

The GDPR requires us to tell you about the legal ground we’re relying on to
process any Personal Data about you. The legal grounds for us processing your
Personal Data include:

 *  you provided your consent;
 *  it is necessary for our contractual relationship;
 *  the processing is necessary for us to comply with our legal or regulatory
   obligations; and/or
 *  the processing is in our legitimate interest to fulfill our service as an
   event organizing, content providing, and ticketing platform (for example, to
   provide you with customer service, and to protect the security and integrity
   of our systems, etc.).

9.3. Whova as a data processor

EU data protection law makes a distinction between organizations that process
Personal Data for their own purposes (known as “data controllers”) and
organizations that process Personal Data on behalf of other organizations (known
as “data processors”). If you have a question or complaint about how your
Personal Data is handled, these should always be directed to the relevant data
controller since they are the ones with primary responsibility for your Personal
Data.

Where Whova processes attendees’ Personal Data on behalf of Organizer as part of
the Services, Whova is a Data Processor in performing such Processing and
Organizer is the Data Controller. This includes circumstances where Whova
obtains Personal Data as a result of the provision of its core event management
services (for example, where Whova authenticates attendees’ identity based on
the attendee list that organizers uploaded to Whova, facilitates the
transmission of emails to attendees at the request of Organizers, or provides
event reports and tools to enable Organizers to gain insights into their
attendees and the effectiveness of using the Whova products).

Whova merely provides an event engagement and management “tool” for Organizers;
Whova does not decide what Personal Data to request on registration forms, nor
is it responsible for the continued accuracy of any Personal Data provided. Any
questions that you may have relating to your Personal Data and your rights under
data protection law should therefore be directed to the event organizers as the
data controller, not to Whova.

We offer the ability for event organizers to email attendees directly through
our platform. This functionality was built to send service-related emails
specific to an organizer’s event attended by the recipient of such email. If an
organizer wants to use this function, the organizer needs to secure his/her own
compliant opt-in consents for the sending of such emails. Whova does not do this
on the organizer’s behalf.  

9.4. Whova as a data controller

In respect of some processing of Personal Data, Whova may act as a Data
Controller, for example, where attendees have engaged with aspects of Whova’s
application beyond those relating to organizers’ events, where event organizers
and attendees directly provide the Personal Data about themselves as part of
their account-creation process, or where Personal Data is processed by Whova to
conduct research and analysis to enable Whova to improve its products and
features (See Section 5(b) in the Whova Privacy Policy).

9.5. Data Access and Data Deletion

Data protection law provides you with rights in respect of Personal Data that we
hold about you, including the right to request a copy of the Personal Data,
request that we rectify, restrict or delete your Personal Data, and unsubscribe
from marketing communications.

Whova app users can exercise these rights by editing their profiles on the Whova
app, as well as deleting messages or photos posted by them.  If you cannot find
what you’re looking for, please contact us at support@whova.com. Also, should
one of your attendees ask you to have Whova remove that attendee’s Personal Data
from the Whova system, please forward the request to us at support@whova.com.
Our support team may reach out to the user directly to confirm the request.
Please note that requests to exercise data protection rights will be handled by
us on a case-by-case basis. There may be circumstances where we are not legally
required to comply with your request because of the laws in your jurisdiction or
because of exemptions provided for in data protection legislation.

9.6. Transfers of Personal Data

We may need to transfer your Personal Data outside of the country from which it
was originally provided. This may be Whova or third parties (e.g. Amazon Cloud)
that we work with who may be located in jurisdictions outside the EEA,
Switzerland and the UK which have no data protection laws or laws that are less
strict compared with those in Europe.

Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK, we
take legally required steps to make sure that appropriate safeguards are in
place to protect your Personal Data. Such transfers will be made pursuant to the
standard data protection clauses adopted by the Commission (EU Standard
Contractual Clauses (Processors)).

In the event that EU authorities or courts determine that the transfer mechanism
above is no longer an appropriate basis for transfers, Whova and customer shall
promptly take all steps reasonably necessary to demonstrate adequate protection
for the Personal Data, using another approved mechanism.

9.7. Data Incident Notifications

In cases where we are a data controller over data accessed in an unauthorized
manner, we will notify the affected users directly. When we are solely a
processor of data, we will notify event organizers we determine to be most
likely in contact with that individual around the time of a data incident
involving the unauthorized access of that individual’s Personal Data.

10. Privacy Shield

We comply with the EU-US Privacy Shield regarding the collection, use and
retention of personal information transferred from the EU and Switzerland.
If there is any conflict between the terms in this Policy and the Privacy Shield
Principles, the Privacy Shield Principles shall govern.
As participating in the Privacy Shield, we are subject to the jurisdiction and
enforcement powers of the US Federal Trade Commission. We may be liable for the
onward transfer of personal data to a third-party agent, as described in the
Privacy Shield Principles. Under certain circumstances, we may be required to
disclose personal information to public authorities, for law enforcement
purposes. To learn more about the Privacy Shield framework please visit:
https://www.privacyshield.gov/

10.1 Dispute

As a part of our participation in the Privacy Shield framework, we provide an
alternative dispute resolver, JAMS
(https://www.jamsadr.com/eu-us-privacy-shield), in case we have not completely
addressed your complaints. This service is free of charge. Under certain
circumstances, you may have the right to invoke binding arbitration, as
described in the Annex I of the Privacy Shield:
https://www.privacyshield.gov/article?id=ANNEX-I-introduction

Contacting Whova

If you have any further questions regarding our privacy policy, please contact
us to let us know at:
Whova, Inc
7310 Miramar Road, Suite 200,
San Diego, CA 92126
Email: support@whova.com
Phone:+1 855-978-6578



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