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Providing outstanding IT support for over 25 years

Remote Support
 * Services
   
   * Voip
   * IT Support
   * Data backup recovery
   * Network Monitoring
   * Computer support
   * Cybersecurity
   * Endpoint Security
 * Custom Build PCs
 * Business IT Solutions
 * Web Design
 * Meet the Team
   
   * Certifications
 * Testimonials
   
   * Warranty
 * Blogs
 * Contact

Navigation Menu
Navigation Menu
 * Services
   * Voip
   * IT Support
   * Data backup recovery
   * Network Monitoring
   * Computer support
   * Cybersecurity
   * Endpoint Security
 * Custom Build PCs
 * Business IT Solutions
 * Web Design
 * Meet the Team
   * Certifications
 * Testimonials
   * Warranty
 * Blogs
 * Contact


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Hero Project
We offer 15% off on all labor for Police, Fire, EMSs, Active Duty, Reserves and
Veterans

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We offer 24/7/365 remote monitoring.
For a minimal cost we can monitor your entire network!
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Network Issues? Our Certified Technicians can tame the monster.
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In need of a website? We can create one for you and get your business on the
web!
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Bringing enterprise-level support to your business and providing Austin with
unsurpassed customer service since 1999.






Forge Your Path to Digital Excellence


TECH CHALLENGES? SEEKING SOLUTIONS?


WE HAVE GOT YOU COVERED!

Frankenstein excels in providing meticulously crafted PC repair in Austin and
support and business IT services customized to meet your distinctive
requirements. Our approach is unwavering, offering seasoned expertise to keep
you laser-focused on achieving your business goals. With our seasoned experts,
anticipate nothing short of exceptional technology solutions crafted to suit
businesses of all scales.

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BRINGING #1 COMPUTER REPAIR SOLUTIONS IN AUSTIN, TX

 * Highly skilled technicians with extensive experience
 * Fast service to minimize workflow disruptions
 * Comprehensive solutions for all your computer repair needs


EMPOWERING YOUR TECH JOURNEY


FRANKENSTEIN COMPUTER REPAIR'S COMPREHENSIVE SOLUTIONS

At Frankenstein, we specialize in transforming technology challenges into
exceptional solutions or services that address all your tech needs, ensuring a
seamless experience. We offer comprehensive services, including computer
services to ensure smooth business operations, data recovery for critical files,
and efficient network setups for enhanced connectivity. Our expertise also
extends to PC repair in Austin, addressing software and hardware issues and
operating system reloads for a fresh start. Additionally, we provide top-notch
cybersecurity services to safeguard your digital assets.


PARTNERING WITH FRANKENSTEIN FOR YOUR TECHNOLOGY NEEDS

WITH FRANKENSTEIN AS YOUR TRUSTED TECHNOLOGY PARTNER, YOU CAN:

 * Enjoy increased productivity with minimal downtime.
 * Concentrate on your business goals while we take care of your technology
   24x7.
 * Exceed your ROI expectations and watch your investment grow as your business
   does.
 * Secure your business with premium solutions that keep your technology
   protected.
 * Eliminate worries with minimal downtime, ensuring uninterrupted operations.


FORTIFIED SOLUTIONS FOR SEAMLESS OPERATIONS

Experience uninterrupted business operations with Frankenstein’s comprehensive
computer repair services in Austin, TX. From computer support to network
security solutions, we ensure your systems remain robust and protected against
potential threats.


TAILORED ASSISTANCE

Frankenstein delivers customized computer repair solutions designed to fit your
specific requirements, guaranteeing seamless integration with your current
systems.


RAPID RESPONSE

Our team of IT professionals provides swift and efficient PC repair services in
Austin, minimizing downtime and maximizing productivity.


PROACTIVE PROTECTION

With proactive network security measures, including continuous monitoring and
reinforcement, we keep your business data safe and secure 24/7.


WHAT WE DO

We are here to equip your business for success and ensure you stay ahead of the
curve. With a focus on innovation and excellence, we help you navigate the
dynamic world of technology and confidently achieve your business goals.

IN-SHOP COMPUTER REPAIR

Visit our dedicated repair center for comprehensive computer diagnostics,
repairs, and upgrades. Our expert technicians will efficiently assess and
address any hardware or software issues, ensuring your device is back up and
running smoothly.

PROFESSIONAL PC REPAIR

Experience the convenience of excellent PC repair services designed to fit your
schedule. Our skilled technicians are equipped with the necessary tools and
expertise to troubleshoot and resolve any computer issues promptly.

REMOTE SUPPORT

Access fast and reliable technical assistance from anywhere with our remote
support services. Our team can remotely diagnose and fix diverse computer
problems, providing convenient solutions without needing an in-person visit.

CLOUD SOLUTIONS

Explore the benefits of cloud computing with our personalized solutions designed
to optimize your business operations. From data storage and backup to software
deployment and collaboration tools, we will help you leverage the power of the
cloud for enhanced efficiency and scalability.

CYBER SECURITY

Our comprehensive cyber security solutions safeguard your digital assets and
sensitive data. Our services encompass everything from threat assessments and
vulnerability scans to firewall configuration and malware detection, ensuring
robust protection against cyber threats and data breaches.

DATA RECOVERY & BACKUP

Ensure the safety and integrity of your valuable data with our data recovery and
backup solutions. Whether you have experienced data loss due to hardware failure
or accidental deletion, our experts can retrieve and restore your files,
minimizing downtime and disruptions.

OFFICE 365 SERVICES

Maximize the capabilities of Office 365 with our specialized services designed
to suit your business requirements. Our offerings include setup, configuration,
training, and continuous support, empowering you to enhance productivity and
foster collaboration using Microsoft’s cloud-based productivity suite.

IT CONSULTING

Gain strategic insights and guidance from our experienced IT consultants to
drive your business forward. From technology roadmaps and infrastructure
planning to compliance assessments and digital transformation strategies, we
will help you make informed decisions and achieve your goals.

CUSTOM BUILDS PC

With our custom build services, you can get the perfect computing solution
customized to your requirements. Our expert technicians will design and assemble
a system according to your needs, whether it’s a high-performance workstation,
gaming PC, or specialized server.

VOIP SERVICES

Upgrade your communication infrastructure with our VOIP (Voice over Internet
Protocol) services. We will assist you in implementing a scalable and
cost-effective voice solution to your business requirements, providing support
from system design and installation to ongoing maintenance.





HOW WE WORK

We lead the charge in innovation, revolutionizing IT approaches for businesses
across Austin, TX. With a team of seasoned professionals, we bring a wealth of
expertise and insight to every project. Our relentless dedication lies in
swiftly delivering avant-garde solutions, ensuring tangible value in every
interaction.

Analysis

Our computer repair experts dive deep into your system, carefully examining
every component to diagnose performance or functionality issues.

Strategy

Our technicians develop a strategic action plan and outline the steps to address
identified issues and optimize your computer’s performance effectively.

Performance

We ensure that your computer operates at peak performance levels by implementing
the prescribed strategies with precision and expertise.

Enhancements

After the necessary repairs & optimizations are completed, our team recommends
potential upgrades or enhancements to further improve your computer’s
capabilities and longevity.


WHY CHOOSE US?

 * Our Mission: We are committed to leveraging our technologies and expertise to
   create customer value. We achieve this by focusing on the intersection of our
   client’s emerging needs and the rapid evolution of business and technology.
 * Our Values: Our values serve as the guiding principles underpinning
   Frankenstein and inform how we conduct our business daily. They shape our
   perspective on the world and dictate how we interact with one another.
 * Our Approach & Culture: At Frankenstein, our dedication to delivering
   exceptional service is rooted in our belief that your satisfaction measures
   our success. We are passionate about assisting you in achieving your goals,
   no matter the challenge, which sets us apart in the industry.

THE RESULT!!!


ELEVATE YOUR BUSINESS WITH FAST, RELIABLE, AND BUDGET-FRIENDLY IT SERVICES

We are dedicated to delivering swift and reliable computer repair in Austin to
businesses aiming to enhance productivity and profitability. Our customized
network services are tailored to meet your unique business requirements,
allowing you to shift your focus away from technology and toward what truly
matters. Let us handle your PC repair in Austin and provide continuous support
and maintenance so you can stay ahead with confidence.


LET’S SECURE, STREAMLINE, AND SIMPLIFY YOUR IT!

Leverage a comprehensive suite of PC repair services in Austin designed to
address your day-to-day requirements, support ongoing projects, and advance
strategic initiatives. We are here to streamline, secure, and simplify your IT
operations, allowing you to focus on growing your business. Benefit from
enterprise-grade services to eliminate technology obstacles and drive your
business forward. With a team experienced in supporting businesses of all sizes,
you can trust us to provide the expertise and flexible services you need to
thrive.

Connect with us


ABOUT US

At Frankenstein, we are more than an IT company—we are your trusted computer
repair experts in Austin, TX, dedicated to providing innovative solutions and
exceptional service. With a passion for harnessing technology to drive business
success, we specialize in delivering comprehensive IT services customized to
meet each client’s unique needs.

We believe in building lasting partnerships based on trust, integrity, and
mutual respect. Our goal is to meet your technology needs and become an
invaluable extension of your team, empowering your business to thrive in the
digital landscape.

Experience the Frankenstein difference—where innovation meets excellence, and
your success is our priority. Let us help you capitalize on the power of
transformative technology solutions to elevate your business to new heights.




FREQUENTLY ASKED QUESTIONS

How Does Your Company Ensure Data Security?

We employ robust data security measures to safeguard your sensitive information.
This includes encryption protocols, regular data backups, firewall protection,
intrusion detection systems, and ongoing security updates to mitigate risks and
ensure compliance with industry standards.

What Kind of Customer Support Can We Expect?

Our team offers responsive and reliable customer support. We provide various
support channels, including phone, email, and live chat, with dedicated
technicians available to promptly address your inquiries and resolve any issues.
We deliver outstanding service and guarantee your satisfaction with our IT
solutions.

What sets your IT company apart from competitors?

Renowned for our personalized approach, extensive expertise, and dedication to
customer success, we prioritize understanding your unique business needs. Our
team comprises highly skilled professionals who stay abreast of the latest
technologies and trends to deliver innovative and effective IT solutions.

How Do You Ensure Our IT Infrastructure Scales With Your Business Growth?

We design scalable IT infrastructure solutions that seamlessly accommodate your
business growth. This involves thoroughly assessing your current infrastructure,
anticipating future needs, and implementing flexible architectures and
technologies that adapt to evolving demands. Additionally, we provide ongoing
monitoring, maintenance, and optimization services to ensure your IT
infrastructure remains agile and responsive to your business growth.

Are Your Technicians Certified and Experienced?

Yes, our technicians are highly trained, certified professionals with extensive
experience in computer repair and IT support. You can trust that your computer
issues will be handled skillfully and efficiently.


RATING & REVIEWS

Excellent
Based on 139 reviews

Matt D.
October 25, 2023.
Verified
They put together my new gaming rig and I couldn't be happier. They were super
prompt, efficient, and very transparent and forthcoming with their
communication. I would strongly recommend them to anyone looking to put together
a new system!
Read more
Jay C.
October 20, 2023.
Verified
These guys have been incredible godsends to me for over 10 years. Today Jay did
a remote repair. It took about 30 minutes that I've been fighting for days,
hero, hero, hero!
 
Laura Lee B.
August 26, 2023.
Verified
I have a work website that I had neglected to get secured and updated. My
wake-up call started with ransom emails demanding bit coin to keep from taking
over my website. Of course, I never clicked on anything. But after I ignored the
scam, the unrelentless spam started. I rerouted all traffic from my website to
my spam folder to disable links and images. But I started to get on edge and
overwhelmed with all the junk. I was getting hundreds of emails and it was
incredibly time consuming to sift through it all. I didn't even want to log into
my site due to fear of some backdoor malware. I am so thankful I reached out to
Frankenstein Computers for some help! I had the pleasure of working with Ariel.
She was so kind, patient and personable. And she got the job done! The price was
pleasantly reasonable. And my peace of mind has been restored. Want to know how
many emails I've received from troll farms, as of today? Zero!!! I look forward
to working with Ariel again for any and all future needs. This was a good
reminder that a website isn't a Ronco Rotisserie. You can't just "set it and
forget it."
Read more
Jason M.
July 14, 2023.
Verified
I have had a very challenging 2023. It has been one of those years where
Murphy's Law has been in full effect. My laptop keyboard gave out in me in
February. I kept waiting til I had the $$ to fix it. That never happened, so I
just decided to bite the bullet and get the repair as I needed it for work. I
did a quick google search for laptop repair shops and liked the look of this
place. I'm glad I went with them! I dropped off the laptop and was very happy to
get a call 3 days later that I could pick it up the next day. Best part- it was
just under $200 including tax and fees. I was very happy with the service,
communication, and pricing. The real kicker for me was that when I fired it up
for the first time in 5 months I went to do the updates it would need, but THEY
HAD ALREADY DONE most of the updates for me! I did not expect that and it really
stuck out as taking pride in your work and caring for your customers. Great job
all around.
Read more
Barbara E.
June 16, 2023.
Verified
When my laptop was hijacked by malware, I called a few companies in search of
someone who could help solve my problem. Just by talking with Ariel on the
phone, I was convinced that Frankenstein Computers was the right fit for me; she
was cordial, knowledgeable and helpful, and I immediately felt reassured. When I
went there a little later, my problem was solved quickly and professionally. I
highly recommend this business and will never again have to "shop around" for
computer repairs! I'm really glad to see they are open 7 days a week!
Read more
Andreas D.
May 26, 2023.
Verified
These guys are phenomenal, I troubleshooted the absolute crap out of my computer
to no avail and these guys figured it out in a day. Super easy to deal with,
complete transparency on pricing. They will be my go to moving forward, check
these guys out
 
Ann M.
April 12, 2023.
Verified
Just had remote service on my Apple laptop that was EXCELLENT! David was super
good, quick, professional, courteous and communicative. He fixed the problem,
then double checked his results. A great job at a fair price and service on the
same day I called. Hometown owned and a local small business. Couldn't have been
better!
Read more
Han H.
December 28, 2022.
Verified
Fair, reasonable, and quick to respond. Were very transparent with what was up
with the computer and was free of charge if there was nothing wrong with it.
 
Daniel D.
December 14, 2022.
Verified
I came into Frankenstein computers with a frozen external hard drive that
wouldn't spin. I had talked to Discount Electronics (they don't do data
recovery) and about 4-5 specialty data recovery shops in Austin, all of whom
were quoting $300-$2000, with most projects landing in the $700-$900 range.
Frankenstein said to bring it in and they'd take a look on the spot and at least
let me know if it was recoverable by them (for the much more reasonable $150) or
if I needed to take it to a data recovery specialist. As soon as I walked in Jay
grabbed the drive and took it to the back to examine. When he came back out he
said the power supply wasn't connecting properly but he had gotten it to spin
using an extra power supply they had on hand, and was able to see the files on
the drive. Jay also explained that the hard drive was on the brink of collapse,
with a pending sector count of 200. He advised me to get a replacement power
supply and rip the data off the failing hard drive asap, both of which I did
successfully. He said he didn't feel right charging me for something I could
likely resolve myself with a new power supply. Jay probably spent 20-30 minutes
examining my equipment and giving me advice, and in the end didn't charge me a
dime. I was blown away by the customer service and generosity, and will
definitely be back. I'm so glad to know there is a local computer repair place
in Austin that I can trust. Great customer service, fair prices, and honest
staff. Thank you, Frankenstein Computers!
Read more
Tim M.
December 4, 2022.
Verified
When I came in he took one look at the pc and already knew what was wrong with
it and wanted to charge me for it. I was charged $60 for him to plug in my CPU
power cord in front of me and it took him 1min to do. It took him longer to do
the paper work and get my information than to do the actual work on the
computer. I don't think it is reasonable to charge $60 for 1min of work or what
would have been better would be to just tell me that I missed plugging in my CPU
power cord and I would have gladly plugged it in myself. You shouldn't take
advantage of your customers.
Read more

Excellent
Based on 126 reviews

Matt Gustafson
9 months ago
Trustindex verifies that the original source of the review is Google.

 
Ben Savrick
12 months ago
Trustindex verifies that the original source of the review is Google.
Incredibly happy with the PC build Frankenstein did for me. Brought them all of
the parts and they put it together within 24 hours. Would absolutely recommend
their services. 10/10
 
Mathew Martinez
12 months ago
Trustindex verifies that the original source of the review is Google.
Great experience! Brought my work computer in recently and they were able to get
it fixed within about/less than 24 hrs. Great communication all around, will
definitely take my computer in should any issues arise
 
Adam Oliver
12 months ago
Trustindex verifies that the original source of the review is Google.

 
David Folkers
1 year ago
Trustindex verifies that the original source of the review is Google.
Incredible !!
Fast, accurate, knowledgeable, and inexpensive. I'll call them again when
something stops working.
 
William Tompkins (Live Music in Austin)
1 year ago
Trustindex verifies that the original source of the review is Google.
What a great group of people. Walking in the front door I was greated
immediately. It is a small lobby, but no need to hang out. The woman at the desk
had a smile on, was nice, knowledgeable, and informative. Gave me pricing and
expected timeline. Met the owner as he happened to pop through. What a gracious,
smiling person. It was a great experience dropping off my precious.
It was done sooner than expected. The price for the service was fantastic. The
tech that fixed it even came out to give me a brief explanation of what was
done.
I will absolutely be back and recommend them.
I even live in South Austin and was happy to drive to a place like this.
Read more
Uriel Hernandez
1 year ago
Trustindex verifies that the original source of the review is Google.
Helped me build my pc after me and my friend struggled to do so, apparently
there was something causing the system to fail and they fixed it up in a
heartbeat as soon as they found the issue. Will make sure to get any pc service
I may need in the future from these guys, 10/10 service
Read more
Niche Kier
1 year ago
Trustindex verifies that the original source of the review is Google.
My PC started acting up and then wouldn't start at all, folks here turned it
around for me and the attitude in the building is great!
 
shyheim miller
1 year ago
Trustindex verifies that the original source of the review is Google.

 
Lauren Champion
1 year ago
Trustindex verifies that the original source of the review is Google.

 


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