help.lyft.com Open in urlscan Pro
54.167.162.216  Public Scan

Submitted URL: https://help.lyft.com/hc
Effective URL: https://help.lyft.com/hc/en-us
Submission: On April 19 via manual from IN — Scanned from DE

Form analysis 2 forms found in the DOM

<form><span class="fieldset">
    <p><input type="checkbox" value="check" id="chkMain" checked="checked" class="legacy-group-status optanon-status-checkbox"><label for="chkMain">Active</label></p>
  </span></form>

<form id="searchInputForm" class="sc-abe166c0-1 gzdypH">
  <div class="sc-2diayp-0 hzvBma">
    <div>
      <div role="combobox" aria-expanded="false" aria-autocomplete="none" class="sc-wee03o-0 iVWzGw">
        <div data-test="textfield-wrapper" class="sc-qm722g-0 hyUWUg">
          <div data-test="input-wrapper" class="sc-wee03o-0 sc-qm722g-1 cKRbYH hqWAQf">
            <div data-test="start-icon" aria-hidden="true" class="sc-wee03o-0 sc-1v6kknp-0 hLWqav fnzRMs"></div><label data-test="label-wrapper" for="core-ui-id-3269373353" class="sc-1v6kknp-3 eACQCJ"><span class="sc-cx1xxi-0 fhqwjd">Search keywords
                or questions</span></label>
            <div style="height:100%" class="sc-wee03o-1 euDYxd"><span class="sc-cx1xxi-0 cnnGeg"><input id="core-ui-id-3269373353" class="sc-1v6kknp-5 hlwHtI"></span></div>
            <div data-testid="clear-button-wrapper" class="sc-wee03o-0 sc-1v6kknp-2 hLWqav bTgEpg"><span class="sc-1vu9dcp-0 dlFwPQ"><button data-test="button-component" data-testid="clear-button" aria-label="Clear field" type="button"
                  aria-disabled="false" color="iconPrimary" class="sc-174wt3j-0 sc-174wt3j-20 dIdbYM jZfrmC"><span class="sc-aqyi1g-1 kgmGJf"><span class="sc-aqyi1g-0 kHJlWW" data-core-ui-motion="quick-enter"><span class="sc-18fxrom-0 dVdTXL"><svg
                          width="16" height="16" viewBox="0 0 16 16" style="fill:var(--core-ui-theme-icon-primary,var(--core-ui-color-icon-primary))" aria-hidden="true" focusable="false">
                          <path d="M15 2.23 13.77 1 8.006 6.764 2.23 1 1 2.23l5.764 5.764L1 13.758l1.23 1.23 5.776-5.764 5.764 5.764 1.23-1.23-5.764-5.764L15 2.23Z"></path>
                        </svg></span></span></span></button></span></div>
          </div>
          <div aria-hidden="true" data-test="textarea-messages-container" class="sc-qm722g-2 pqfto">
            <div class="sc-1v6kknp-4 eziNsd" data-core-ui-motion="quick-enter"></div>
            <div data-test="message-wrapper" class="sc-1v6kknp-4 eziNsc"></div>
          </div>
          <div role="region" aria-live="polite"><span class="sc-118qnmp-0 eAuLKG"></span></div>
        </div>
        <div class="sc-1yxs2dq-0 bEzepn"></div><span class="sc-1vu9dcp-0 huXvzN"><button data-test="button-component" aria-label="Search" type="submit" aria-disabled="false" color="textPrimaryInverse"
            class="sc-174wt3j-0 sc-174wt3j-5 jPazWG gihLkG"><span class="sc-aqyi1g-1 kgmGJf"><span class="sc-aqyi1g-0 kHJlWW" data-core-ui-motion="quick-enter"><span class="sc-18fxrom-0 dVdTXL"><svg width="32" height="32" viewBox="0 0 32 32"
                    style="fill:currentColor" aria-hidden="true" focusable="false">
                    <path d="m28.527 26.224-4.903-4.89a11.458 11.458 0 1 0-2.29 2.29l4.898 4.898a1.606 1.606 0 0 0 2.048.202 1.626 1.626 0 0 0 .247-2.498v-.002zM5.063 14.491a9.43 9.43 0 1 1 9.43 9.43 9.441 9.441 0 0 1-9.43-9.43z"></path>
                  </svg></span></span></span></button></span>
      </div>
      <div>
        <ul id="core-ui-id-3747809643-popover" role="listbox" tabindex="-1" direction="down" data-testid="dropdown-custom-list-items" class="sc-bqod6v-1 haMhDf" data-core-ui-motion="quick-enter"></ul>
      </div>
    </div>
  </div>
</form>

Text Content

Cookie Notice

We use cookies to secure, improve, and analyze your site experience and use.
When you ‘Accept all cookies’ you consent to Lyft using additional cookies to
personalize your experience and ads and direct us to share information they
collect with our cookie providers. Privacy Policy


Close
ACCEPT ALL COOKIES


 * Your Privacy

 * Strictly Necessary Cookies

 * Performance Cookies

 * Functional Cookies

 * Targeting Cookies

 * More Information

Privacy Preference Centre

Active

Always Active



Save Settings

Allow All

Skip to Content

DRIVER


RIDER


Business


LOG IN

SIGN UP

DRIVER

Why Lyft

Cities

Help

Apply to drive



RIDER

Cities

For Business

Help

Sign up to ride



Business



LOG IN



Get help faster

Log in to see your rides, fares, account details, and more.

Log in


HOW CAN WE HELP YOU?



Search keywords or questions






Know the best ways to help keep yourself healthy with our latest info on
COVID-19.



HOW CAN WE HELP YOU?




POPULAR ARTICLES


Lost and found for riders
How and when driver pay is calculated
Report a safety incident or citation
Service animal policy




CHOOSE THE TYPE OF HELP YOU NEED



Driving with Lyft

Riding with Lyft

Applying to drive




ALL HELP TOPICS




PROFILE AND ACCOUNT

 * How to create a Lyft account
 * How to apply to become a driver
 * Update your account
 * Delete my account
 * Protect your personal info
 * Check your application status
 * All articles about Profile and account


USING THE APP

 * Lyft basics
 * Lyft Driver app
 * Fixing app issues
 * Phone software recommendations and settings
 * How to update your app
 * Change app language
 * All articles about Using the app


EARNINGS AND BONUSES

 * How payments work
 * Payment or fee issues
 * Bonuses and rewards
 * Set up bank and tax info
 * All articles about Earnings and bonuses


SAFETY, POLICIES, AND ACCESSIBILITY

 * Safety guidelines and policies
 * Accessibility and anti-discrimination
 * Accessibility in the Lyft app and website
 * Sharing your driving location with friends and family
 * Third party requests for data
 * Use of the Lyft Logo and Brand
 * All articles about Safety, policies, and accessibility



--------------------------------------------------------------------------------




STILL NEED HELP?


Contact Us


English (US)English (CA)EspañolFrançaisPortuguês


DRIVER


DRIVER

 * Become a Driver
 * Why Lyft
 * Cities
 * Help
 * Express Drive
 * Application Requirements
 * Bonus
 * Earnings
 * Jobs
 * Hub




RIDER


RIDER

 * Sign up to Ride
 * Business Profile
 * Cities
 * Help
 * Events
 * Fare Estimate
 * Airports
 * Promo Code
 * Gift Cards
 * Round Up & Donate
 * Blog




LYFT


LYFT

 * Careers
 * Business
 * Self-Driving
 * Developers
 * Safety
 * Scooters
 * Press


Select languageEnglish (US)English (CA)EspañolFrançaisPortuguês

Lyft Driver app

Lyft Rider app

Ride on web

 * 
 * 
 * 

 * Terms
 * Privacy
 * © 2023 Lyft, Inc.
 * CPUC ID No. TCP0032513-P