Submitted URL: https://myhelpdesk.bigfrontdoor.com/
Effective URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Submission: On August 25 via automatic, source certstream-suspicious

Summary

This website contacted 2 IPs in 1 countries across 3 domains to perform 17 HTTP transactions. The main IP is 104.16.53.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is myhelpdesk.bigfrontdoor.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on August 24th 2020. Valid for: 3 months.
This is the only time myhelpdesk.bigfrontdoor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 8 104.16.53.111 13335 (CLOUDFLAR...)
11 104.18.71.113 13335 (CLOUDFLAR...)
17 2
Domain Requested by
7 myhelpdesk.bigfrontdoor.com 2 redirects myhelpdesk.bigfrontdoor.com
static.zdassets.com
6 static.zdassets.com myhelpdesk.bigfrontdoor.com
static.zdassets.com
3 theme.zdassets.com myhelpdesk.bigfrontdoor.com
p17.zdassets.com
2 p17.zdassets.com myhelpdesk.bigfrontdoor.com
1 bigfrontdoor.zendesk.com myhelpdesk.bigfrontdoor.com
17 5

This site contains links to these domains. Also see Links.

Domain
www.zendesk.com
Subject Issuer Validity Valid
myhelpdesk.bigfrontdoor.com
Let's Encrypt Authority X3
2020-08-24 -
2020-11-22
3 months crt.sh
ssl911790.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2020-05-20 -
2020-11-26
6 months crt.sh
bigfrontdoor.zendesk.com
Cloudflare Inc ECC CA-3
2020-07-02 -
2021-07-02
a year crt.sh

This page contains 1 frames:

Primary Page: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Frame ID: F70B5176F7043AA79FCD0425A2F865FB
Requests: 17 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://myhelpdesk.bigfrontdoor.com/ HTTP 301
    https://myhelpdesk.bigfrontdoor.com/hc HTTP 301
    https://myhelpdesk.bigfrontdoor.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Page Statistics

17
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

2
IPs

1
Countries

1487 kB
Transfer

2681 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://myhelpdesk.bigfrontdoor.com/ HTTP 301
    https://myhelpdesk.bigfrontdoor.com/hc HTTP 301
    https://myhelpdesk.bigfrontdoor.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
myhelpdesk.bigfrontdoor.com/hc/
Redirect Chain
  • https://myhelpdesk.bigfrontdoor.com/
  • https://myhelpdesk.bigfrontdoor.com/hc
  • https://myhelpdesk.bigfrontdoor.com/hc/en-us
11 KB
4 KB
Document
General
Full URL
https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4dc1c3ef830641ad15d52242118f7e964993e33bbafeb5889952a14b289b1435
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
myhelpdesk.bigfrontdoor.com
:scheme
https
:path
/hc/en-us
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfduid=df03a5a581e01ad4a2dad9838ac7a48541598315897; _zendesk_shared_session=-ZnhicTJTOVRYNWtSR2RON2pTaXNyWWlZTTM4ZXNEVnljMCtzRzBRK2lzRElZamtsdWMvUTAyb2tobzBCdEp1QllZQTlpcjRNb004bG9hRzcvSnFINkdqcUorL2hycFFheU1adktRT3E1cWdFV2ZYOTdtU3QvNU9iamJ1RkthbThOZ0UyODM5bDVwQllUaHk5bVBjZSt3PT0tLS9MOXV3VDZMNjBORWE3dVNiOWlCSFE9PQ%3D%3D--98951e5f4e3eeeffb2b4ebed4339f735cb448eeb; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTg4M2RmZDA0YjU4N2M5ZTZkZjljMzFiNDQ2MGU5MTU0BjsAVEkiDGFjY291bnQGOwBGaQLNMUkiCnJvdXRlBjsARmkD%2BswCSSIOaXNfbW9iaWxlBjsAVEZJIhN3YXJkZW4ubWVzc2FnZQY7AFR7AA%3D%3D--5e1aea7a8ce6732f391d49c5944912ee8bdd9999; __cfruid=2629e819293c89faabbbd0b8060869b2c961b174-1598315897; __cf_bm=e5e48a9765a8a77e0fba10e80346b7eeb82f0eb1-1598315897-1800-AcrZ2K7H9yI0prAWSgvnrmazkKSrKsULqn6ShgJxRfWK
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200
date
Tue, 25 Aug 2020 00:38:17 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod17
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-origin-server
help-center-unicorn-59bcdc4db6-8rl2n
x-request-id
5c792634a8b80c25-DUB
x-runtime
0.152983
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
REVALIDATED
cf-request-id
04c4a63bc400000c31c8b91200000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
set-cookie
__cf_bm=6f7092e2719f6243ebfb4d948b9f74bc3ad6599c-1598315897-1800-Aef/DrO8qJKLSpvuDY4/Jj96d8FWPqYZAe9ENRmAJCBW; path=/; expires=Tue, 25-Aug-20 01:08:17 GMT; domain=.myhelpdesk.bigfrontdoor.com; HttpOnly; Secure; SameSite=None
vary
Accept-Encoding
server
cloudflare
cf-ray
5c813fd93d0e0c31-AMS
content-encoding
br

Redirect headers

status
301
date
Tue, 25 Aug 2020 00:38:17 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod17, locale-redirect
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
location
https://myhelpdesk.bigfrontdoor.com/hc/en-us
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-origin-server
help-center-unicorn-86d7677655-nb5hk
x-request-id
5c813fd7ebf00c31-DUB
x-runtime
0.111112
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
cf-request-id
04c4a63aec00000c31c8b8b200000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
set-cookie
__cf_bm=e5e48a9765a8a77e0fba10e80346b7eeb82f0eb1-1598315897-1800-AcrZ2K7H9yI0prAWSgvnrmazkKSrKsULqn6ShgJxRfWK; path=/; expires=Tue, 25-Aug-20 01:08:17 GMT; domain=.myhelpdesk.bigfrontdoor.com; HttpOnly; Secure; SameSite=None
server
cloudflare
cf-ray
5c813fd7ebf00c31-AMS
application-ebbf4a70487f9466c9be47bf4b6055f6.css
static.zdassets.com/hc/assets/
53 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-ebbf4a70487f9466c9be47bf4b6055f6.css
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8099f06c3097dbe4ed8d47434ec496823e66e1bc774121babbcbb36dcb451ccb
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
275314
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
A43D1644954F5205
x-amz-id-2
KjDaRAIP38MW9mz2szDm8QoNbrN8KiNQpdtMGaK4i89PdOng5xcuCt1Kjr9UKpnIohezlyPQ2d0=
last-modified
Wed, 20 May 2020 15:14:49 GMT
server
cloudflare
etag
W/"e1b2c6f3945cc55bc26f1a0a67866995"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
xy9Bv4F1OOCO_6xYz76o_PL1XQ69zsNK
cf-request-id
04c4a63caa00001ebe729df200000001
cf-ray
5c813fdaaf571ebe-AMS
style.css
p17.zdassets.com/hc/theming_assets/12749/1101306/
79 KB
13 KB
Stylesheet
General
Full URL
https://p17.zdassets.com/hc/theming_assets/12749/1101306/style.css?digest=360097527557
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cabfe2a63b90954cc280f46c5cdec9ad718e3b5007957429a393e4f09e0ad82b
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

cache-tags
resource:theming_assets#show_css, pod:pod17
date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
cf-cache-status
MISS
status
200
strict-transport-security
max-age=0
protocol
HTTP/1.0
cf-request-id
04c4a63caf00001ebe729e3200000001
x-request-id
5c813fdabf641ebe-DUB
x-ua-compatible
IE=edge
x-runtime
0.034950
x-robots-tag
none, noarchive
server
cloudflare
etag
W/"cabfe2a63b90954cc280f46c5cdec9ad"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-86d7677655-r4r8m
cf-ray
5c813fdabf641ebe-AMS
api.js
myhelpdesk.bigfrontdoor.com/cdn-cgi/bm/cv/2172558837/
25 KB
7 KB
Script
General
Full URL
https://myhelpdesk.bigfrontdoor.com/cdn-cgi/bm/cv/2172558837/api.js
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3e46bffb5f4bd8c42e67e417d2bbb3740eb7474e65c16e0053e736237380d77f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
max-age=604800, public
cf-ray
5c813fdabec50c31-AMS
cf-request-id
04c4a63cb000000c31c8b98200000001
4973290aaba43c0e63a14b803bd4ea46e14a9fc5.png
theme.zdassets.com/theme_assets/12749/
45 KB
45 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/12749/4973290aaba43c0e63a14b803bd4ea46e14a9fc5.png
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
189127644eb604db85c7411ba4993142ee6fe2f5ebf1447bd8a148b487ecd469
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
via
1.1 6c22fb0e883db3123ae98d8d72cdaf76.cloudfront.net (CloudFront)
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cf-cache-status
MISS
x-amz-cf-pop
AMS54-C1
x-amz-server-side-encryption
AES256
cf-ray
5c813fdaaf5c1ebe-AMS
x-cache
Miss from cloudfront
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-length
45747
cf-request-id
04c4a63cab00001ebe729e2200000001
last-modified
Thu, 11 Apr 2019 09:33:31 GMT
server
cloudflare
etag
"23a2e61f220b1d6e8e10a0c9b9602607"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
SNwRaNcJprxmTo_Zy2R2W5jkI2XyWndz
access-control-allow-origin
*
cache-control
public, max-age=86400
accept-ranges
bytes
content-type
image/png
x-amz-cf-id
BaFgsvl71rMAym2sWIggq7HdXKEbHh7--s4twIpJAYOyEBKhgttDIA==
en-us.7caf01f427c7ee0e0798.js
static.zdassets.com/hc/assets/
185 KB
32 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.7caf01f427c7ee0e0798.js
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4f324ef78a5cd9f55fc9e3a350c17d79a6a5c8de8aeaa73b011992f92aebc2ec
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
474280
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
7C73D07D7E048094
x-amz-id-2
GIv81NDvRw0quYfPoUjf5AvGOU94Il+kitpB0TmRBH0PnFlC1mRCrJAyqqvdkQ8ss/8zxvj1GBA=
last-modified
Wed, 19 Aug 2020 12:29:07 GMT
server
cloudflare
etag
W/"7caf01f427c7ee0e079826f5591a79f7"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
aRd9dNiwAEVu2gCseM6xxR3ldlyVgyle
cf-request-id
04c4a63cab00001ebe729e0200000001
cf-ray
5c813fdaaf5a1ebe-AMS
host.js
bigfrontdoor.zendesk.com/auth/v2/
9 KB
3 KB
Script
General
Full URL
https://bigfrontdoor.zendesk.com/auth/v2/host.js
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c5643bef877739c3133dd2a36b9b8007f80f76d043377c60381e7594a805c12c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
MISS
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status
200
vary
Accept, Accept-Encoding
cf-request-id
04c4a63d0800001e7dda863200000001
x-request-id
5c813fdb4d081e7d-DUB
x-runtime
0.058489
server
cloudflare
etag
W/"8653cf0f0e15e69d7bd7f2fcb78a2c51"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000;
content-type
text/javascript; charset=UTF-8
x-xss-protection
1; mode=block
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-5678f5694d-2lnfw
cf-ray
5c813fdb4d081e7d-AMS
hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
static.zdassets.com/hc/assets/
686 KB
194 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
99f458f7982910e91313a4e4b49832d3dc940bcc2212005eff72c5c360dab8e9
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
323512
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
F75AE20ED8E03080
x-amz-id-2
mvRe2nFL05iMaaAzDFcvcL1OMoIiE/7/V7F0SvDkDKQVSID3hNVFUyyzf20DPvSyukmT1oQ1Wm8=
last-modified
Fri, 21 Aug 2020 06:16:32 GMT
server
cloudflare
etag
W/"522c51ee3bd46547488a5d33ba474778"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
iX9j5a_IOyG8c0ICXhYnL8x_sU3Tp.UQ
cf-request-id
04c4a63cab00001ebe729e1200000001
cf-ray
5c813fdaaf5b1ebe-AMS
script.js
p17.zdassets.com/hc/theming_assets/12749/1101306/
13 KB
3 KB
Script
General
Full URL
https://p17.zdassets.com/hc/theming_assets/12749/1101306/script.js?digest=360097527557
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4f0c076b685ec40f1650533e2af6d5498770d0bcdf02cb67a9cbfed6a168e2fa
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

cache-tags
resource:theming_assets#show_javascript, pod:pod17
date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
cf-cache-status
MISS
status
200
strict-transport-security
max-age=0
protocol
HTTP/1.0
cf-request-id
04c4a63caf00001ebe729e4200000001
x-request-id
5c813fdabf671ebe-DUB
x-ua-compatible
IE=edge
x-runtime
0.015923
x-robots-tag
none, noarchive
server
cloudflare
etag
W/"4f0c076b685ec40f1650533e2af6d549"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-86d7677655-cxnll
cf-ray
5c813fdabf671ebe-AMS
519782124c5d110e3eafe6a7d28c490bb288c4c3.jpg
theme.zdassets.com/theme_assets/12749/
990 KB
991 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/12749/519782124c5d110e3eafe6a7d28c490bb288c4c3.jpg
Requested by
Host: p17.zdassets.com
URL: https://p17.zdassets.com/hc/theming_assets/12749/1101306/style.css?digest=360097527557
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a6660142f7ee479aabfaf70285c3cf0a57d50076e1eaf30ece0db73d24636773
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://p17.zdassets.com/hc/theming_assets/12749/1101306/style.css?digest=360097527557
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:19 GMT
via
1.1 b911c551065b8f78ad33b4c4564141bf.cloudfront.net (CloudFront)
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cf-cache-status
MISS
x-amz-cf-pop
AMS54-C1
x-amz-server-side-encryption
AES256
cf-ray
5c813fdb98681ebe-AMS
x-cache
Miss from cloudfront
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-length
1013725
cf-request-id
04c4a63d3e00001ebe729ec200000001
last-modified
Tue, 09 Oct 2018 19:15:22 GMT
server
cloudflare
etag
"b4bc0237a63a838900c8d094542de816"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
6Bb7bZwCcRbV4Qtvy6c.6pwkMDuAikyw
access-control-allow-origin
*
cache-control
public, max-age=86400
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
gN3NeBIOUQ5vFhVeBJt_wTfnK404HxF1I6kbonVfeKwUfexNiFUAhQ==
e58c5e8c3ebf94cbbc4d3669def0adbd7d0ff479.svg
theme.zdassets.com/theme_assets/12749/
76 KB
31 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/12749/e58c5e8c3ebf94cbbc4d3669def0adbd7d0ff479.svg
Requested by
Host: p17.zdassets.com
URL: https://p17.zdassets.com/hc/theming_assets/12749/1101306/style.css?digest=360097527557
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
dafa73350886b5ca5deb0edee9e3c992ae5e51e2b8602f04f56f79a9d8dbb745
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://p17.zdassets.com/hc/theming_assets/12749/1101306/style.css?digest=360097527557
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:19 GMT
via
1.1 4b3bed207ec72204ebc89ae818e573ef.cloudfront.net (CloudFront)
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-cache-status
MISS
x-amz-cf-pop
AMS54-C1
x-amz-server-side-encryption
AES256
cf-ray
5c813fdb98691ebe-AMS
x-cache
Miss from cloudfront
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-encoding
br
cf-request-id
04c4a63d4000001ebe729ed200000001
last-modified
Tue, 09 Oct 2018 19:15:23 GMT
server
cloudflare
etag
W/"a1d6e8875b07a05615901dd4fec21295"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
YeJmlu9JyPhe4gYKxiOSKUtA611b.j5G
access-control-allow-origin
*
cache-control
public, max-age=86400
content-type
image/svg+xml
x-amz-cf-id
nDckULLJ3ffRZ-Mf9QEk7j4NGQIbBTqOlZirUXciYFq2VpO8igpNhw==
react-83330e387cb7e738a30dddddbeca8654.js
static.zdassets.com/hc/assets/
111 KB
34 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/react-83330e387cb7e738a30dddddbeca8654.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4b685061d49b861d848d83ffce10ec0e32173c3a67fa014de6f3b06766f90ce7
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
553559
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
1FB9A656E72F1565
x-amz-id-2
NnAFg7pRw7PcB93zXaYqyDVziynsARfnV0pq/mRI8eJQFY4wzJD+OzPX7UosYi/Hkvc+g4MzdX4=
last-modified
Tue, 28 Jan 2020 14:34:55 GMT
server
cloudflare
etag
W/"8fc5bdc168a36517bb6bd7de371cef56"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
cawNzQZTpnaasfykfMLTxez9G9HNbqMs
cf-request-id
04c4a63dc700001ebe729f5200000001
cf-ray
5c813fdc79561ebe-AMS
54-5d93af6dae2e551ed0b19e2a161560b1.js
static.zdassets.com/hc/assets/
20 KB
8 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/54-5d93af6dae2e551ed0b19e2a161560b1.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0717d28252b8a43da4e129cf9b189bd63e15ef98db87db5668b8233261f38d1c
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
481875
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
71A5DFE1CED26AB5
x-amz-id-2
HeaEXx2dzzcccNWL+l5ebTYh0spvqhmVm8heKcVM/+K+b9YBbLrGZALC04soLQlEfiEQEfwtKzw=
last-modified
Wed, 24 Jun 2020 10:24:04 GMT
server
cloudflare
etag
W/"13b46f1e13b45719a412cf53d59c76f4"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
6mj_aP5EhG0hK3aojiA5wMwXBfKO8C_d
cf-request-id
04c4a63dc700001ebe729f6200000001
cf-ray
5c813fdc79571ebe-AMS
recent_activities
myhelpdesk.bigfrontdoor.com/hc/api/internal/
2 KB
898 B
XHR
General
Full URL
https://myhelpdesk.bigfrontdoor.com/hc/api/internal/recent_activities?locale=en-us&page=1&per_page=5&locale=en-us
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ed71712db2490471e38d6258eaf9fed090187b485dde5514a4f0324bd1afdf7c
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

cache-tags
resource:recent_activities#index, pod:pod17
date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
MISS
status
200
protocol
HTTP/1.0
vary
Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
5c813fdc88c80c31-DUB
x-ua-compatible
IE=edge
x-runtime
0.072256
server
cloudflare
x-zendesk-api-version
v2
x-frame-options
SAMEORIGIN
etag
W/"ed71712db2490471e38d6258eaf9fed0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=259200;
content-type
application/json; charset=utf-8
cache-control
max-age=0, public, s-maxage=120, stale-while-revalidate=60, stale-if-error=10800
cf-request-id
04c4a63dd400000c31c8b9e200000001
x-zendesk-origin-server
help-center-unicorn-86d7677655-cxnll
cf-ray
5c813fdc88c80c31-AMS
answerBot.js
static.zdassets.com/answer_bot_embeddable/
375 KB
110 KB
Script
General
Full URL
https://static.zdassets.com/answer_bot_embeddable/answerBot.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
16f9deb49027d57b8c7b397d229534d97427ef6a56f97a4a5d25ec4fec01a9e4
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
8
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
x-amz-request-id
7S4PBX0WBZAKBTEM
x-amz-id-2
LhE4ot5wgfMCgiv79fmaHTlIfmpTfPyHL0gSFlmDGsv8inGAy/AvUnMRjr0J8TbPAzRP+tLIiPI=
last-modified
Sun, 09 Aug 2020 23:54:48 GMT
server
cloudflare
etag
W/"bb7eb2c8b58098825c2e98068278a741"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
application/javascript
cache-control
public, max-age=600, s-maxage=60
x-amz-version-id
ZJz42uAbYzSJURAVGsrn0ZkIKcfOqRaK
cf-request-id
04c4a63dd000001ebe729f8200000001
cf-ray
5c813fdc89611ebe-AMS
events
myhelpdesk.bigfrontdoor.com/hc/tracking/
0
0
Fetch
General
Full URL
https://myhelpdesk.bigfrontdoor.com/hc/tracking/events?locale=en-us
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-e5dff4f0cb612ad70408ac0cf34b87d9.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/json

Response headers

date
Tue, 25 Aug 2020 00:38:18 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
status
200
protocol
HTTP/1.0
cf-request-id
04c4a63ddd00000c31c8b9f200000001
x-request-id
5c813fdc98d00c31-DUB
x-ua-compatible
IE=edge
x-runtime
0.031179
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=259200;
content-type
text/html
cache-control
no-cache
x-zendesk-origin-server
help-center-unicorn-86d7677655-gp47x
cf-ray
5c813fdc98d00c31-AMS
result
myhelpdesk.bigfrontdoor.com/cdn-cgi/bm/cv/
0
317 B
XHR
General
Full URL
https://myhelpdesk.bigfrontdoor.com/cdn-cgi/bm/cv/result?req_id=5c813fd93d0e0c31
Requested by
Host: myhelpdesk.bigfrontdoor.com
URL: https://myhelpdesk.bigfrontdoor.com/cdn-cgi/bm/cv/2172558837/api.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://myhelpdesk.bigfrontdoor.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/json

Response headers

status
204
date
Tue, 25 Aug 2020 00:38:18 GMT
server
cloudflare
cf-request-id
04c4a63e5f00000c31c8ba8200000001
cf-ray
5c813fdd69a70c31-AMS
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding

Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| a0_0xbb06 function| a0_0x47d0 object| I18N object| Zendesk object| HelpCenter object| webpackJsonp object| regeneratorRuntime object| I18n object| __CF$cv$params object| answerBot object| log function| sprintf function| vsprintf

6 Cookies

Domain/Path Name / Value
.myhelpdesk.bigfrontdoor.com/ Name: __cf_bm
Value: 2bbd894d6cc81384d1b6e8fb1096d35f5e287ff2-1598315898-1800-AdC4xXH4k7NWQZtzA+nHXeV7WwDIbDWFLmg7G3U9vrTZnSrllQwyDQgVALP1xkUg9zkLFYiK7eiuLdulHKasZZ+CniG8uz/YoPDON0YeGTBwNlt888wGEbfHiosyWx5p2cqFkSIvFqZEJ1u2QF9AWpk=
myhelpdesk.bigfrontdoor.com/ Name: _zendesk_session
Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTg4M2RmZDA0YjU4N2M5ZTZkZjljMzFiNDQ2MGU5MTU0BjsAVEkiDGFjY291bnQGOwBGaQLNMUkiCnJvdXRlBjsARmkD%2BswCSSIOaXNfbW9iaWxlBjsAVEZJIhN3YXJkZW4ubWVzc2FnZQY7AFR7AA%3D%3D--5e1aea7a8ce6732f391d49c5944912ee8bdd9999
myhelpdesk.bigfrontdoor.com/ Name: _help_center_session
Value: aDh6ZmZmTm9BczE4K3VYWDB0SnV4NVFtQUt5YjM0bmM1MEFXZHJOak9hTGdMM3pIckpzaTFORnQxc2pEZnQwaXNEODRmVVdHY3R3N2E1a1VyNzd1Znc9PS0tb2Z6ZHZOVlNrUDcwWGl5a2xmclRkQT09--50f5b83a739da81d4a745f60745ea30f720b6c76
.myhelpdesk.bigfrontdoor.com/ Name: __cfruid
Value: 2629e819293c89faabbbd0b8060869b2c961b174-1598315897
myhelpdesk.bigfrontdoor.com/ Name: _zendesk_shared_session
Value: -ZnhicTJTOVRYNWtSR2RON2pTaXNyWWlZTTM4ZXNEVnljMCtzRzBRK2lzRElZamtsdWMvUTAyb2tobzBCdEp1QllZQTlpcjRNb004bG9hRzcvSnFINkdqcUorL2hycFFheU1adktRT3E1cWdFV2ZYOTdtU3QvNU9iamJ1RkthbThOZ0UyODM5bDVwQllUaHk5bVBjZSt3PT0tLS9MOXV3VDZMNjBORWE3dVNiOWlCSFE9PQ%3D%3D--98951e5f4e3eeeffb2b4ebed4339f735cb448eeb
.myhelpdesk.bigfrontdoor.com/ Name: __cfduid
Value: df03a5a581e01ad4a2dad9838ac7a48541598315897

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block