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https://www.realwear.com

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https://www.realwear.com

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https://www.realwear.com

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https://www.realwear.com

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Text Content

 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN

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information see our Privacy Policy.

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 * Product
   *  * Hardware
      * Software
      * Service
     
     Hardware
     
     DEVICES
     
      * Navigator Series
     
      * ReallWear Navigator® Z1
      * RealWear Navigator® 500
      * RealWear Navigator® 520
     
      * 
      * 
     
     
     
     HMT-1 SERIES
     
      * RealWear HMT-1®
      * RealWear HMT-1Z1®
     
      * 
      * 
     
     
      * Modules
     
      * 48MP Camera
      * Thermal Camera Module
      * Camera Port Cover
      * Mini LTE Modem
      * HyperDisplay
     
      * 
      * 
     
     
      * Accessories
     
      * Headmounts and Bands
      * Batteries and Charging
      * Hard Hats and Clips
      * ProBuds
      * Bluetooth Keyboard
      * Cases
     
      * 
      * 
     
     
     Software
      * RealWear Cloud
      * App Marketplace
      * Device Software
      * RealWear Connect
     
      * 
      * 
     
     
     
     
     Service
      * Service and Support Packs
     
     
     
 * Solutions
   *  * Use Cases
      * Industries
     
     Use Cases
      * Remote Expert Guidance
      * Digital Workflow
      * Document Navigator
      * Industrial IoT Data
      * Visual Assist
     
      * 
      * 
     
     
     
     
     Industries
      * Automotive
      * Manufacturing
      * Oil & Gas
      * Healthcare
      * Energy & Utilities
      * Field Services
      * Audit & Inspection
      * Pharma
      * Mining
     
      * 
      * 
     
     
     
     
 * Resources
   *  * Learn
      * Partner
     
     Learn
      * Knowledge Base
      * Developer Docs
      * Onboarding
      * Blog
      * Case Studies
      * Training
      * Webinars
      * Events
      * Whitepapers, Guides, & Reports
     
      * 
      * 
     
     
     
     
     Partner
      * Partner With Us
      * Developer Program
      * Find a Partner / Reseller
      * RealWear Academy
     
      * 
      * 
     
     
     
     
 * Company
   *  * Company
     
     Company
      * About Us
      * Press Releases
      * Leadership
      * Careers
      * Contact Us
     
      * 
      * 
     
     
     
     

 * 
 * 


GET A DEMO
 * BUY

 * LOG IN

 * EN
   * DE
   * JP
   * KO

 * EN
   * DE
   * JP
   * KO

 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN

 * 
 * 

 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN


メニュー
 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN

 * Product
   *  * Hardware
      * Software
      * Service
     
     Hardware
     
     DEVICES
     
      * Navigator Series
     
      * ReallWear Navigator® Z1
      * RealWear Navigator® 500
      * RealWear Navigator® 520
     
      * 
      * 
     
     
     
     HMT-1 SERIES
     
      * RealWear HMT-1®
      * RealWear HMT-1Z1®
     
      * 
      * 
     
     
      * Modules
     
      * 48MP Camera
      * Thermal Camera Module
      * Camera Port Cover
      * Mini LTE Modem
      * HyperDisplay
     
      * 
      * 
     
     
      * Accessories
     
      * Headmounts and Bands
      * Batteries and Charging
      * Hard Hats and Clips
      * ProBuds
      * Bluetooth Keyboard
      * Cases
     
      * 
      * 
     
     
     Software
      * RealWear Cloud
      * App Marketplace
      * Device Software
      * RealWear Connect
     
      * 
      * 
     
     
     
     
     Service
      * Service and Support Packs
     
     
     
 * Solutions
   *  * Use Cases
      * Industries
     
     Use Cases
      * Remote Expert Guidance
      * Digital Workflow
      * Document Navigator
      * Industrial IoT Data
      * Visual Assist
     
      * 
      * 
     
     
     
     
     Industries
      * Automotive
      * Manufacturing
      * Oil & Gas
      * Healthcare
      * Energy & Utilities
      * Field Services
      * Audit & Inspection
      * Pharma
      * Mining
     
      * 
      * 
     
     
     
     
 * Resources
   *  * Learn
      * Partner
     
     Learn
      * Knowledge Base
      * Developer Docs
      * Onboarding
      * Blog
      * Case Studies
      * Training
      * Webinars
      * Events
      * Whitepapers, Guides, & Reports
     
      * 
      * 
     
     
     
     
     Partner
      * Partner With Us
      * Developer Program
      * Find a Partner / Reseller
      * RealWear Academy
     
      * 
      * 
     
     
     
     
 * Company
   *  * Company
     
     Company
      * About Us
      * Press Releases
      * Leadership
      * Careers
      * Contact Us
     
      * 
      * 
     
     
     
     

 * 
 * 


GET A DEMO
 * BUY

 * LOG IN

 * EN
   * DE
   * JP
   * KO

 * EN
   * DE
   * JP
   * KO

 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN

 * 
 * 

 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN

 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN

メニュー
 * PRODUCT
   * HARDWARE
     * DEVICES
       * NAVIGATOR 500 SERIES
       * REALWEAR NAVIGATOR® 500
       * REALWEAR NAVIGATOR® 520
       * HMT-1 SERIES
       * RealWear HMT-1®
       * REALWEAR HMT-1Z1®
     * MODULES
       * 48MP CAMERA
       * THERMAL CAMERA MODULE
       * CAMERA PORT COVER
       * MINI LTE MODERN
       * HYPERDISPLAY
     * ACCESSORIES
       * HEADMOUNTS AND BANDS
       * BATTERIES AND CHARGING
       * HARD HATS AND CLIPS
       * PROBUDS
       * BLUETOOTH KEYBOARD
       * CASES
   * SOFTWARE
     * REALWEAR CLOUD
     * APP MARKETPLACE
     * DEVICE SOFTWARE
     * REALWEAR CONNECT
   * SERVICE
     * SERVICE AND SUPPORT PACKS
 * SOLUTIONS
   * USE CASES
     * REMOTE EXPERT GUIDANCE
     * DIGITAL WORKFLOW
     * DOCUMENT NAVIGATOR
     * INDUSTRIAL IOT DATA
     * VISUAL ASSIST
   * INDUSTRIES
     * AUTOMOTIVE
     * MANUFACTURING
     * OIL & GAS
     * HEALTHCARE
     * ENERGY & UTILITIES
     * FIELD SERVICES
     * AUDIT & INSPECTION
     * PHARMA
     * MINING
 * RESOURCES
   * LEARN
     * KNOWLEDGE BASE
     * Developer Docs
     * ONBOARDING
     * BLOG
     * CASE STUDIES
     * TRAINING
     * WEBINARS
     * EVENTS
     * WHITEPAPERS, GUIDES, & REPORTS
   * PARTNER
     * PARTNER WITH US
     * DEVELOPER PROGRAM
     * FIND A PARTNER / RESELLER
     * REALWEAR ACADEMY
 * COMPANY
   * ABOUT US
   * PRESS RELEASES
   * LEADERSHIP
   * CAREERS
   * CONTACT US
 * GET A DEMO
 * BUY
 * LOGIN


TERMS OF SALE


UPDATED: JULY 1, 2023

By placing this and any future order(s), you accept RealWear’s limited warranty
and software license for business customers below and acknowledge that no other
terms or conditions apply. All other terms or conditions are expressly excluded.
Orders are subject to approval by RealWear. Accepted orders are final and may
not be changed. RealWear may fill your order(s) directly or through its
designated sales entity or reseller for your region.

Limited Warranty and Software License for Business Customers

The following terms and Conditions (“Terms”) give you specific legal rights. You
may also have other rights that vary depending on local law.

These Terms set forth the only obligations and agreements by RealWear concerning
the Products. These Terms supersede and replace any prior or inconsistent
statements, terms, or warranties. RealWear rejects any additional or
inconsistent terms regardless of whether such terms were proposed by the Buyer
in any bid request, quotation request, purchase order, or related document. If
Buyer purchased a RealWear Product through a reseller, and said reseller offered
additional incentives or terms as part of the Product sale, Buyer understands
and agrees that they must look solely to that reseller for the performance of
such additional incentives or terms. RealWear shall have no liability for such
additional incentives or terms, and the performance thereof.

Definitions

As used in this document, “RealWear” means RealWear, Inc., or any of its
authorized resellers. “You”, “Your”, or “Buyer” means the original purchaser
from RealWear of a Product covered by these Terms. “Hardware” means the RealWear
Navigator® 500 Series and HMT head-mounted tablets (excluding Software).
“Software” means any software, library, utility, tool, or other computer or
program code, in object (binary) form embedded in or pre-installed on the
Hardware, including any updates made available by RealWear. “Documentation”
means the Product related media, printed materials, online and electronic
documentation provided by RealWear, including copies. “Product” or “Products”
means Hardware, Software, and Documentation collectively. The Products are
offered and sold by RealWear exclusively for Buyer’s own internal professional,
business or commercial use (including government agencies) and are not promoted
or marketed for the purpose of resale to third parties, unless through a
executed reseller agreement, or for any consumer, non-professional, or leisure
use.

Software and Documentation



The Software and Documentation are licensed not sold, and are provided “AS IS”,
without any warranty. RealWear and its licensors retain all rights in the
Software and Documentation, and grant Buyer only the following limited,
personal, non-transferrable licenses:
 1. Documentation. Buyer may reproduce a reasonable number of copies of the
    Documentation for Buyer’s internal use.
 2. Software.  Buyer may run and execute the Software only on the specific
    Hardware on which it was delivered to Buyer, and Buyer may not copy,
    extract, or decompile the Software. The Software contains certain open
    source software components. The applicable open source license (indicated in
    the header files), and not this license, applies to those open source
    components.
 3. No Other Rights or Licenses.  No other rights or licenses are granted or
    implied, and the licenses expressly granted in this Section are Buyer’s only
    licenses. Except as expressly permitted by applicable law, Buyer may not
    decompile, attempt to derive source code from, or otherwise reverse engineer
    any Software. The licenses granted to Buyer by these terms will
    automatically terminate if Buyer violates or authorizes others to violate
    any of the license terms.

LIMITED HARDWARE WARRANTY FOR BUSINESS CUSTOMERS

HARDWARE (BUT NOT SOFTWARE OR DOCUMENTATION) IS WARRANTED BY REALWEAR AGAINST
DEFECTS IN WORKMANSHIP OR MATERIALS WHICH CAUSE HARDWARE TO MALFUNCTION UNDER
NORMAL USE CONDITIONS WHEN USED IN PROFESSIONAL, BUSINESS, OR COMMERCIAL
APPLICATIONS (INCLUDING GOVERNMENT AGENCIES) FOR A PERIOD OF ONE (1) YEAR FROM
DATE OF ORIGINAL PURCHASE. AS USED HEREIN, “NORMAL USE CONDITIONS” SHALL MEAN
HARDWARE WHICH HAS BEEN USED AND MAINTAINED IN ACCORDANCE WITH THE APPLICABLE
REALWEAR INSTRUCTION MANUAL, INCLUDING ANY UPDATES OR TECHNICAL ADVISORIES
PROVIDED BY REALWEAR WITH RESPECT TO THE HARDWARE, AND HAS NOT BEEN USED IN ANY
ABNORMAL SETTINGS OR IN EXTREME WEATHER CONDITIONS.  THE EXCLUSIVE REMEDY UNDER
THIS LIMITED HARDWARE WARRANTY FOR ANY HARDWARE THAT IS DETERMINED BY REALWEAR
TO BE DEFECTIVE IN WORKMANSHIP OR MATERIALS SHALL, AT REALWEAR’S SOLE OPTION, BE
REPAIR OR REPLACEMENT OF THE DEFECTIVE HARDWARE, OR REFUND OF THE PURCHASE PRICE
OF THE DEFECTIVE HARDWARE.

THE HARDWARE IS NOT DISTRIBUTED, SOLD OR INTENDED FOR USE BY ANY PERSON OR
ENTITY DEFINED AS A “CONSUMER” UNDER THE MAGNUSON-MOSS WARRANTY ACT OF 1975, AND
THIS LIMITED WARRANTY IS NOT OFFERED, MADE OR EXTENDED TO ANY SUCH PERSON OR
ENTITY.

WARRANTY DISCLAIMERS AND EXCLUSIONS

NO WARRANTY, PRODUCT DESCRIPTION, OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED,
OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE, IS MADE OR
AUTHORIZED BY REALWEAR AS TO ANY HARDWARE OR PRODUCT. REALWEAR DISCLAIMS ANY
LIABILITY FOR CLAIMS ARISING OUT OF HARDWARE OR PRODUCT MISUSE, IMPROPER
HARDWARE OR PRODUCT SELECTION, IMPROPER HARDWARE INSTALLATION OR HARDWARE
MODIFICATION, MISREPAIR OR MISAPPLICATION. REALWEAR EXPRESSLY DISCLAIMS ANY
IMPLIED WARRANTY THAT THE HARDWARE OR ANY PRODUCT: (i) IS MERCHANTABLE; (ii) IS
FIT FOR A PARTICULAR PURPOSE; OR (iii) DOES NOT AND WILL NOT INFRINGE UPON
OTHERS’ INTELLECTUAL PROPERTY RIGHTS.

ADDITIONALLY, THE LIMITED WARRANTY SHALL NOT APPLY TO HARDWARE MALFUNCTIONS
WHICH RESULT FROM THE FAILURE TO TIMELY INSTALL ANY RECOMMENDED UPDATES PROVIDED
BY REALWEAR, ABUSE OR MISUSE, AND HARDWARE  MALFUNCTIONS CAUSED BY USE OF
ACCESSORIES NOT SOLD OR LICENSED BY REALWEAR – INCLUDING BUT NOT LIMITED TO
BATTERIES, THIRD PARTY SOFTWARE, CHARGERS, MEMORY CARDS, OR OTHER ACCESSORIES.
THE LIMITED WARRANTY DOES NOT APPLY TO HARDWARE WHICH HAS BEEN OPENED, MODIFIED,
DISASSEMBLED OR TAMPERED WITH (INCLUDING CIRCUMVENTION OF ANY ANTI-TAMPERING
SYSTEM) OR WHICH HAS BEEN REPAIRED OR MODIFIED BY THIRD PARTIES NOT AUTHORIZED
BY REALWEAR, INCLUDING BUT NOT LIMITED TO MODIFICATIONS, DOWNLOADS OR
CONFIGURATIONS MADE TO THE PRODUCT BY ANY RESELLER, OR TO HARDWARE WHICH HAS
BEEN DISGUISED OR DISFIGURED BY REMOVAL OF TRADEMARKS, SERIAL NUMBERS, OR
SIMILAR IDENTIFICATION. THIS LIMITED WARRANTY ALSO DOES NOT APPLY TO HARDWARE
WHICH HAS BEEN SUBJECTED TO EXTERNAL PHYSICAL DAMAGE INCLUDING WITHOUT
LIMITATION BEING DROPPED, BEING SUBJECTED TO INTRUSION OF WATER OR OTHER
LIQUIDS, OR AS THE RESULT OF USER’S FAILURE TO FOLLOW INSTRUCTIONS PROVIDED IN
WRITTEN DOCUMENTATION INCLUDED WITH THE HARDWARE OR SUBSEQUENTLY SUPPLIED BY
REALWEAR IN THE FORM OF UPDATED MANUALS OR TECHNICAL ADVISORIES. CERTAIN
CONSUMABLE OR ACCESSORY SUPPLIES INCLUDED WITH THE HARDWARE OR SOLD SEPARATELY
BY REALWEAR (SUCH AS BATTERIES OR SOFT CASES) ARE SUBJECT TO A DIFFERENT
WARRRANTY TERM AS SET FORTH IN SECTION “C” BELOW.

THE LIMITED WARRANTY IS MADE TO THE ORIGINAL BUYER ONLY, WHO FOR PURPOSES OF
THIS AGREEMENT IS THE PROUCT END USER AND, EXCEPT WHERE PROHIBITED BY LAW, IS
NOT TRANSFERRABLE.

LIMITATION OF LIABILITY AND REMEDIES

EXCEPT AS REQUIRED BY SPECIFIC STATE LAW, REALWEAR EXPRESSLY DISCLAIMS ALL
LIABILITY FOR ANY DAMAGE OR INJURY TO PERSON OR PROPERTY (INCLUDING FAILURE TO
TIMELY INSTALL ANY RECOMMENDED UPDATES, WHICH FAILURE MAY RESULT IN PRODUCT
MALFUNCTION, WITH SUCH MALFUNCTION POTENTIALLY CAUSING BODILY INJURY, OR
PHYSICAL DAMAGES TO PERSONS OR PERSONAL PROPERTY), DEATH, CONSEQUENTIAL,
INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES INCLUDING BUT NOT LIMITED TO
LOST PROFITS, LOST BUSINESS OPPORTUNITES, LOST DATA, AND LOSS OF BUSINESS
EXPECTATIONS. REALWEAR’S LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL
NOT EXCEED, THE PURCHASE PRICE PAID FOR THE HARDWARE THAT GIVES RISE TO ANY
LIABILITY.  IN THE EVENT THAT LOCAL LAWS PROHIBIT DISCLAIMER OF IMPLIED
WARRANTIES, THE DURATION OF ANY IMPLIED WARRANTY SHALL NOT EXCEED ONE (1) YEAR
FROM THE DATE OF PURCHASE. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS IN THESE
TERMS APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN CONTRACT, WARRANTY,
STRICT LIABILITY, NEGLIGENCE, TORT, OR OTHERWISE. THESE LIMITATIONS OF LIABILITY
ARE AGREED ALLOCATIONS OF RISK CONSTITUTING IN PART THE CONSIDERATION FOR
REALWEAR’S SALE OF HARDWARE OR PRODUCTS TO A BUYER, AND WILL APPLY
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND EVEN
IF REALWEAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITIES.

A. How to Get Warranty Service Pursuant to the Limited Hardware Warranty:
 1. Before starting the warranty process, please review the “Frequently Asked
    Questions” at https://realwear.com/support/faq.
 2. If the FAQ’s do not resolve your problem, then please submit a “Support
    Request” online at https://realwear.com/contact-us.
 3. Before sending your Hardware to RealWear for service, be sure to keep a copy
    of any data you want to save and delete anything you consider confidential.
    RealWear is not responsible for your data and may erase it.

B. RealWear’s Responsibility:
 1. After you return your Hardware to RealWear (at your cost, unless RealWear is
    required by applicable law to pay) RealWear will inspect it.
 2. If RealWear, in its sole discretion, determines that: (a) a defect in
    materials or workmanship caused the Hardware to malfunction during the
    Warranty Period under Normal Use Conditions, and (b) none of the Warranty
    Disclaimers or Exclusions apply, then RealWear will (at its option) repair
    or replace the Hardware, or refund the purchase price to You. Unless
    restricted by applicable law, repair may use new or refurbished parts and
    replacement may be with a new or refurbished unit.
 3. After repair or replacement, your Hardware will be covered by the Limited
    Hardware Warranty for the longer of (a) the remainder of your original
    Warranty Period or (b) ninety-five (95) days after RealWear returns the
    repaired or replaced Hardware to you. Where required by applicable law, the
    original Limited Warranty Period will be extended for a period of time equal
    to the time that your Hardware was in RealWear’s possession.
 4. If your Hardware malfunctions after your Limited Hardware Warranty per your
    Hardware’s SKU expires, RealWear provides no warranty of any kind. After the
    Warranty Period expires, RealWear may charge you a fee for its efforts to
    diagnose and service any problems with your Hardware.

C. Accessories and Consumable Parts:
 1. RealWear branded accessories are covered by the Limited Hardware Warranty,
    provided that HMT-1 and Navigator™ 500 Series batteries and soft cases are
    warranted for ninety (90) days only; HMT-1Z1 batteries are warranted for one
    (1) year; and consumable parts and accessories such as foam pads, straps,
    hard-hat clips, etc. are not covered by warranty.

D. RW Cloud Pro:
 1. Subject to the terms of the Limited Hardware Warranty as set forth herein,
    purchase of Hardware beginning July 1, 2023 will include a one-year RW Cloud
    Pro user license, as defined in the RealWear Cloud Software as a Service
    Agreement (“SaaS Agreement”), which such terms apply only if the end user
    purchaser separately accesses the RW Cloud platform and accepts the SaaS
    Agreement.

GOVERNING LAW, DISPUTE RESOLUTION

A. Arbitration:  Any dispute relating to this Agreement including a claim under
the Limited Warranty stated above (“Dispute”) will be resolved by binding
arbitration according to the then-current Commercial Arbitration Rules of the
American Arbitration Association (the “AAA Rules”). The existence, content
(including all documents and materials submitted to the arbitrators), and
results of any arbitration are Confidential Information. The arbitrator will be
a neutral practicing attorney or retired judge with experience in similar cases
and appointed in accordance with the AAA Rules. The arbitrator must agree in
writing to maintain the confidentiality of the arbitration. The arbitration will
be governed by the Federal Arbitration Act, 9 U.S.C. §§1 et seq. The prevailing
party will be entitled to recovery of arbitration expenses (including reasonable
attorney’s fees). The arbitrator’s award will include provisions for this
recovery. The arbitrator’s award will be binding and final. Any court having
jurisdiction may enter judgment upon the award. The arbitration will be
conducted in English and held in Vancouver, WA.

B. Governing Law: This Agreement is governed by, and the arbitrator will apply,
the substantive laws of the State of Washington excluding its conflicts of law
provisions. The United Nations Convention on Contracts for the International
Sale of Goods does not apply to this Agreement. Claims must be brought within
one (1) year of the date the claim arose, otherwise the claim will be
permanently barred.

C. Class Action Waiver:  All proceedings will be conducted solely on an
individual basis. No arbitration will be combined with another without the prior
written consent of all parties to all affected arbitrations or proceedings. You
will not seek to have any dispute heard as a class action, private attorney
general action, or in any other proceeding in which you act or propose to act in
a representative capacity.



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