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Effective URL: https://support.ccl.org/home/
Submission: On July 15 via automatic, source certstream-suspicious — Scanned from DE
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You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020. Holiday Notice: CCL will be closed on July 4th, in celebration of the holiday. Support request responses will be delayed until July 5th. Thank you. Center for Creative Leadership Skip to content Menu Welcome to the Support Center. Use the search bar or browse topics below for answers on how to resolve many common issues. If you need additional assistance please contact our Client Technical Support team - Request Support Please provide as much detail as possible, to allow us to research your issue and provide a resolution. Current response times are averaging 4 hours and can be expected no later than the next business day. Current hours of operation: 8am - 6:00 pm EST, Monday - Friday. LOGIN HELP Get solutions to common login issues Have questions about your purchase or program? Click here. POPULAR TOPICS COMPASS Tips for using our powerful personal development tool TAKING ASSESSMENTS Information on completing assessment surveys, assigning raters, and using the Assessment Portal application TROUBLESHOOTING Help for technical issues CCL ACCESS Information on using CCL Access for coaches and feedback facilitators READING REPORTS Information on how to read and understand your feedback report ASSESSMENT ADMINISTRATION Register participants, monitor status, and request scoring. TOP ARTICLES LOGIN HELP HOW DO I SEND REMINDERS TO MY RATERS? COMPASS BOOK ACTIVITY CENTER GETTING STARTED IN THE ASSESSMENT PORTAL CLEARING YOUR BROWSER CACHE WHAT ARE THE DEFINITIONS OF THE VARIOUS RATER CATEGORIES? OVERVIEW OF THE ADMIN/FACILITATOR PROCESS LOGIN HELP FOR THE INTERNET ASSESSMENT SYSTEM (IAS) WHAT IS THE RATER ASSIGNMENT PROCESS? RATER MANAGEMENT BASICS COMPETENCIES I CANNOT FIND MY INVITATION OR PASSWORD RESET EMAIL -------------Contact Us by raising a ticket using the link at the top of the page------------- Help Desk Software by HappyFox