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Form analysis
2 forms found in the DOM

GET https://www.rbc.com/search-rbc/index.html

<form method="get" action="https://www.rbc.com/search-rbc/index.html" id="header-search-form">
  <label for="header-search" class="offscreen">Ask your question</label>
  <input type="hidden" name="type" id="header-search-type" value="0">
  <input type="search" name="question" id="header-search" class="ui-autocomplete-input" autocomplete="off" placeholder="Ask your question" role="combobox" aria-autocomplete="list" aria-haspopup="true">
</form>

GET https://www.rbc.com/search-rbc/index.html

<form method="get" id="sidebar-search-form" action="https://www.rbc.com/search-rbc/index.html">
  <label class="offscreen" for="sidebar-search">Search RBC</label>
  <input type="hidden" name="type" id="sidebar-search-type" value="0">
  <input type="text" name="question" id="sidebar-search" class="sidebar-search-input ui-autocomplete-input" autocomplete="off" placeholder="Search RBC" role="combobox" aria-autocomplete="list" aria-haspopup="true">
  <button type="button" class="search-btn" aria-label="Search"><img src="/dvl/v1.0/assets/images/icons/icon-search-yellow.svg" alt="Search" width="30" height="30"></button>
</form>

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REPORT FRAUD TO RBC

Select a Category:

 * All Categories
 * Call Us
 * Report ID Fraud
 * Email & Website Fraud
 * Make a Complaint

CALL US

If you believe your confidential information may have been stolen or obtained by
a fraudulent party either online, by telephone or through any other means, call
us immediately.

For general inquiries or comments regarding Privacy and Security, please also
call us.

 * 1-800-769-2511 (telephone banking)
 * 1-800-769-2555 (online/mobile banking)
 * 1-800-769-2512 (credit cards)
 * 1-800-769-2535 (RBC Express online banking Client Support Centre)
 * RBC Bank (Georgia), N.A.: 1-800-769-2553
 * TDD/TYY: 1-800-661-1275
 * Outside Canada and the U.S.: Reach us using our International Toll-Free
   Service(opens new window).

If you live in the U.S. please also contact your local authorities as well as
the FTC (Federal Trade Commission) at 1-877-438-4338.



REPORT ID FRAUD

If you think you are a victim of identity fraud and you are an RBC client:

Please contact your branch, local office or call immediately.

Request a copy of your credit bureau report and review for anything that isn't
yours.

CONTACT INFORMATION:

Canada:

 * TransUnion

1-877-525-3823
www.transunion.ca (opens to external site)
 * Equifax

1-877-323-2598
www.equifax.ca (opens to external site)

United States:

 * TransUnion

1-800-888-4213
www.transunion.com (opens to external site)
 * Equifax

1-800-685-1111
www.equifax.ca (opens to external site)
 * Experian

1-888-397-3742
www.experian.com (opens to external site)

International (British Isles):

 * Experian

+44-844-481-8000
dialing from outside the UK
0844-481-8000
dialing locally within the UK
www.experian.co.uk (opens to external site)

 * Equifax

www.equifax.co.uk (opens to external site)
(all contact is online, unless someone is a member of the Equifax service)

Canada:

 * TransUnion
   1-877-525-3823
   www.transunion.ca (opens to external site)

 * Equifax
   1-877-323-2598
   www.equifax.ca (opens to external site)

United States:

 * TransUnion
   1-800-888-4213
   www.transunion.com (opens to external site)

 * Equifax
   1-800-685-1111
   www.equifax.com (opens to external site)

 * Experian
   1-888-397-3742
   www.experian.com (opens to external site)

International (British Isles):

 * TransUnion
   1-800-888-4213
   www.transunion.com (opens to external site)

 * Experian
   +44-844-481-8000
   dialing from outside the UK
   
   0844-481-8000
   dialing from outside the UK
   
   www.experian.co.uk (opens to external site)

 * Equifax
   www.equifax.co.uk (opens to external site)
   (all contact is online, unless someone is a member of the Equifax service)



EMAIL & WEBSITE FRAUD

If you believe your confidential information may have been stolen or obtained by
a fraudulent party either online, by telephone or through any other means, call
us immediately.

For phishing emails, please notify us by forwarding the suspicious email to
phishing@rbc.com for analysis. Please note that phishing@rbc.com is an automated
mailbox for reporting phishing and website fraud only – we are unable to provide
responses from this mailbox. If you require a response, please direct your
question through the phone numbers listed here.

To report fake websites masquerading as RBC company websites, send an email to
phishing@rbc.com with the subject "Fake RBC website." Remember to copy the full
URL (website address) into the body of the email.

To help you spot phishing emails and fake websites, visit Look out for email
scams.



MAKE A COMPLAINT

If you have any problems or concerns, we’re here to help. Visit
http://www.rbc.com/customercare/index.html.

Contact for Privacy Complaints:
Office of the RBC Chief Privacy Officer
P.O. Box 7500, Station A
Toronto, Ontario M5W 1P9
Fax: 416-955-2192

The Office of the Privacy Commissioner of Canada investigates complaints
concerning the Personal Information Protection and Electronic Documents Act.
Complaints to the Office of the Privacy Commissioner must be submitted in
writing.

The Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 0M6

General Privacy Inquiries

For general privacy inquiries and additional information about personal
information-handling practices, you can contact the Office of the Privacy
Commissioner of Canada in any of the following ways:

Telephone: 613-995-8210
Toll-free telephone: 1-800-282-1376
Fax: 613-947-6850
info@privcom.gc.ca
https://www.priv.gc.ca/en/ (opens to external site)


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INTERNATIONAL TOLL-FREE SERVICE

GLOBAL TOLL-FREE NUMBERS:

These Global Toll-Free numbers are accessible from 21 countries outside of North
America. The “+” sign stands for the international access code, which varies
depending on the country you’re calling from.

Responsive Table Telephone Banking +800-769-2511 Online/Mobile Banking Technical
Support +800-769-2555 Credit Cards +800-769-2512

COLLECT CALL PHONE NUMBERS:

If you are calling from outside North America and are not in one of the
participating countries, please call us collect at:

Responsive Table Telephone Banking 506-864-2275 Online/Mobile Banking Technical
Support 506-864-1555 Credit Cards 416-974-7780

Please contact your Telephone Directory system or an International Operator to
obtain the International Access Code or other unique dialing codes that may
apply in your country.

PARTICIPATING COUNTRIES AND CORRESPONDING INTERNATIONAL ACCESS CODES:

Responsive Table Country Access Code Australia 0011 Austria 00 Belgium 00
Denmark 00 Finland† - Sonera 990 Finland† - Other 900 France 00 Germany 00 Hong
Kong 001 Israel 014 Ireland 00 Japan† - KDD 001 Japan† - ITJ 041

Responsive Table Country Access Code Japan† - IDC 061 Malaysia 00 Netherlands 00
New Zealand 00 Norway 00 Singapore 001 South Korea† - Korea Telecom 001 South
Korea† - Dacom 001 South Korea† - ONSE 08 Sweden 00 Switzerland (except
Liechtenstein) 00 Taiwan 00 United Kingdom 00

† Please note for Finland, Japan, and South Korea the International Access Code
depends on the telephone service provider.

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