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2606:4700::6812:185d  Public Scan

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Submitted URL: https://pip-code.com/
Effective URL: https://www.chemistanddruggist.co.uk/help
Submission: On August 16 via api from US — Scanned from NL

Form analysis 6 forms found in the DOM

POST /help

<form action="/help" method="post"><input name="__RequestVerificationToken" type="hidden" value="AYH-5tlc8WFxEFUU06k7oSETeRpcVm-NVbiKTzibY9bna_UiNwxDYGp45XNJXCmWXRzIEj6iUzy5U-WatK4CVJv1kyek5-cevVSs4pUpJp41"><input id="fhController"
    name="fhController" type="hidden" value="HeaderSearch"><input id="fhAction" name="fhAction" type="hidden" value="Search"> <input class="header-search__field" type="search" placeholder="Search the site" name="SearchTerm">
  <svg class="header__icons header__icons--search js-header-search-trigger">
    <use xlink:href="/dist/img/svg-sprite.svg#search"></use>
  </svg>
  <svg class="header__icons header__icons--dismiss-search js-header-search-trigger">
    <use xlink:href="/dist/img/svg-sprite.svg#x"></use>
  </svg>
</form>

POST 

<form method="post" class="js-sign-in-submit form-login" data-on-submit="/Account/api/LoginWebUserApi/Login/?vid=PharmaCandD" data-on-success="/">
  <div class="alert-error js-form-error js-form-error-ACCOUNT_PENDING_EMAIL_VERIFICATION">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your account has not been activated. Please check and click the activation email, or <button type="submit" class="button--filled sign-in__submit cd-login resendLinkBtn">click here to resend</button>
    </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_PENDING_EMAIL_VERIFICATION_EXPIRED">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your account has not been activated. Please check and click the activation email, or <button type="submit" class="button--filled sign-in__submit cd-login resendLinkBtn">click here to resend</button>
    </p>
  </div>
  <div class="alert-error js-form-error js-form-error-general">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your login and/or password information does not match our records. Please try again. </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_DOESNT_EXIST">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your login and/or password information does not match our records. Please try again. </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_INACTIVE">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your username is marked inactive, please contact customer support. </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_BLOCKED">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your username is marked blocked, please contact customer support. </p>
  </div>
  <div class="alert-success js-form-error-EMAIL_VERIFICATION_RESENT">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Please check your email for an activation notice, and click the activation link. </p>
  </div>
  <br>
  <div class="page-registration__floats-wrapper">
    <label class="page-account__text-label">Email / Username<span class="asterisk-required"></span></label>
    <input name="username" class="inf-standard-form-field" placeholder="" tabindex="1" type="text">
  </div>
  <div class="page-registration__floats-wrapper">
    <label class="page-account__text-label">Password<span class="asterisk-required"></span></label>
    <input name="password" class="inf-standard-form-field" placeholder="" type="password" tabindex="2">
  </div>
  <div class="page-registration__labeled-checkbox page-registration__tos-confirm cd-forgot-password-wrapper">
    <input name="persist" type="checkbox" tabindex="3" data-checkbox-type="boolean">
    <label for="persist">Remember Me</label>
    <a href="/forgot-password" class="cd-forgot-password">Forgot your password?</a>
    <input id="IsSignInFromMyView" name="IsSignInFromMyView" type="hidden" value="False">
    <input id="resendlink" name="IsResendLink" type="hidden" value="False">
  </div>
  <input type="hidden" id="returnUrlPh" name="ReturnUrl" value="">
  <div class="page-registration__floats-wrapper">
    <button type="submit" tabindex="4" class="button--filled sign-in__submit cd-login" data-login-redirect-url="">Sign In</button>
  </div>
</form>

POST 

<form method="post" class="js-sign-in-submit form-login" data-on-submit="/Account/api/LoginWebUserApi/Login/?vid=PharmaCandD" data-on-success="/">
  <div class="alert-error js-form-error js-form-error-ACCOUNT_PENDING_EMAIL_VERIFICATION">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your account has not been activated. Please check and click the activation email, or <button type="submit" class="button--filled sign-in__submit cd-login resendLinkBtn">click here to resend</button>
    </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_PENDING_EMAIL_VERIFICATION_EXPIRED">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your account has not been activated. Please check and click the activation email, or <button type="submit" class="button--filled sign-in__submit cd-login resendLinkBtn">click here to resend</button>
    </p>
  </div>
  <div class="alert-error js-form-error js-form-error-general">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your login and/or password information does not match our records. Please try again. </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_DOESNT_EXIST">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your login and/or password information does not match our records. Please try again. </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_INACTIVE">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your username is marked inactive, please contact customer support. </p>
  </div>
  <div class="alert-error js-form-error js-form-error-ACCOUNT_BLOCKED">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Your username is marked blocked, please contact customer support. </p>
  </div>
  <div class="alert-success js-form-error-EMAIL_VERIFICATION_RESENT">
    <svg class="alert__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#alert"></use>
    </svg>
    <p class="page-account-contact__error"> Please check your email for an activation notice, and click the activation link. </p>
  </div>
  <br>
  <div class="page-registration__floats-wrapper">
    <label class="page-account__text-label">Email / Username<span class="asterisk-required"></span></label>
    <input name="username" class="inf-standard-form-field" placeholder="" tabindex="1" type="text">
  </div>
  <div class="page-registration__floats-wrapper">
    <label class="page-account__text-label">Password<span class="asterisk-required"></span></label>
    <input name="password" class="inf-standard-form-field" placeholder="" type="password" tabindex="2">
  </div>
  <div class="page-registration__labeled-checkbox page-registration__tos-confirm cd-forgot-password-wrapper">
    <input name="persist" type="checkbox" tabindex="3" data-checkbox-type="boolean">
    <label for="persist">Remember Me</label>
    <a href="/forgot-password" class="cd-forgot-password">Forgot your password?</a>
    <input id="IsSignInFromMyView" name="IsSignInFromMyView" type="hidden" value="False">
    <input id="resendlink" name="IsResendLink" type="hidden" value="False">
  </div>
  <input type="hidden" id="returnUrlPh" name="ReturnUrl">
  <div class="page-registration__floats-wrapper">
    <button type="submit" tabindex="4" class="button--filled sign-in__submit cd-login" data-login-redirect-url="">Sign In</button>
  </div>
</form>

<form class="pop-out__register form-pre-registration" data-on-submit="/Account/api/RegistrationApi/PreRegister/" data-forwarding-url="?returnUrl=/help">
  <div class="dismiss-button" data-target-element=".js-pop-out__register">
    <svg class="dismiss-button__icon">
      <use xlink:href="/dist/img/svg-sprite.svg#x"></use>UsernamePublicRestriction
    </svg>
  </div>
  <h3 class="pop-out__register-header">Register</h3>
  <input name="username" class="pop-out__register-input header__hover-input js-register-username" type="text" placeholder="Email Address (User Name)">
  <p class="js-form-error js-form-error-UsernameRequirements pop-out__form-error" style="display: none;">Your username does not meet the requirements.</p>
  <p class="js-form-error js-form-error-UsernameCompetitorRestriction pop-out__form-error" style="display: none;">Sorry - this email domain is not allowed.</p>
  <p class="js-form-error js-form-error-UsernamePublicRestriction pop-out__form-error" style="display: none;">Sorry - public email accounts are not allowed. Please provide a work email address.</p>
  <p class="js-form-error js-form-error-UsernameExists pop-out__form-error" style="display: none;">An account with that username already exists.</p>
  <p class="js-form-error js-form-error-error-general pop-out__form-error" style="display: none;">Unfortunately we've not been able to process your registration. Please contact support.</p>
  <button type="submit" class="pop-out__register-submit js-pre-register-user-submit"> Register </button>
</form>

<form class="form-email-article" data-on-submit="/Account/api/EmailFriend/Email/">
  <p class="	pop-out__error
							js-form-error
							js-form-error-general"> Please make sure all fields are completed. </p>
  <p class="	pop-out__error
							js-form-error
							js-form-error-failType"> Please enter a valid e-mail address </p>
  <input name="RecipientEmail" class="pop-out__input js-email-article-recip-addr" type="text" placeholder="Recipient Email Address">
  <p class="	pop-out__error
							js-form-error
							js-form-error-failType"> Please make sure you have filled out all fields </p>
  <input name="SenderName" class="pop-out__input" type="text" placeholder="Your Name" value="">
  <p class="	pop-out__error
							js-form-error
							js-form-error-failType"> Please make sure you have filled out all fields </p>
  <input name="SenderEmail" class="pop-out__input" type="text" placeholder="Your Business Email" value="">
  <p>
    <span class="pop-out__run-in">Subject:</span> Help <input type="hidden" name="ArticleTitle" value="Help">
  </p>
  <p>
    <span class="pop-out__run-in">Add a personalized message to your email</span>
  </p>
  <textarea name="PersonalMessage" class="pop-out__input pop-out__textarea"></textarea>
  <input type="hidden" name="ArticleNumber">
  <div id="recaptchaEmail" class="g-recaptcha">
    <div style="width: 304px; height: 78px;">
      <div><iframe title="reCAPTCHA" width="304" height="78" role="presentation" name="a-fkgsv2d98bi3" frameborder="0" scrolling="no"
          sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
          src="https://www.google.com/recaptcha/api2/anchor?ar=1&amp;k=6Lc5xlwnAAAAAHS-DKEQhkxGCVJsvDA_wMERNALv&amp;co=aHR0cHM6Ly93d3cuY2hlbWlzdGFuZGRydWdnaXN0LmNvLnVrOjQ0Mw..&amp;hl=nl&amp;v=hfUfsXWZFeg83qqxrK27GB8P&amp;size=normal&amp;cb=wrzxa92jukp"></iframe>
      </div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
        style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
    </div><iframe style="display: none;"></iframe>
  </div>
  <div class="pop-out__form-actions-wrapper">
    <div class="dismiss-button" data-target-element=".js-pop-out__email-article">
      <span class="highlight-link">Cancel</span>
    </div>
    <div class="sign-in__submit-wrapper">
      <button type="submit" class="button--filled click-utag" data-info="{&quot;event_name&quot; : &quot;toolbar_use&quot;, &quot;toolbar_tool&quot; : &quot;email&quot; }">Send</button>
    </div>
  </div>
  <input type="hidden" name="AuthToken" value="">
</form>

POST 

<form method="post" class="form-save-search-login" data-on-submit="" data-is-search="false" data-prevent-disabling="true">
  <h3 class="pop-out__register-header save-search-signin">Sign In To Set a Search Alert</h3>
  <p class="pop-out__register-header-subtitle"> Finish creating your saved search alert after you sign in </p>
  <div class="article-call-to-action--sign-in-up savealert">
    <div class="js-login-container">
      <p> </p>
      <a href="/Login?returnUrl=/help?vid=PharmaCandD&amp;processId=4c1a2b6b-e746-4337-9363-ff14a2653a8b" class="button--filled full-width-button">Sign In</a>
    </div>
  </div>
</form>

Text Content

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Help Centre





FREQUENTLY ASKED QUESTIONS


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AccessC+D CommunityFunctionalityContentSupportC+D Learning (Update Plus)C+D
Subscriptions

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ACCESS

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I don’t know my log in details. How do I get them?
Your username typically is your email address. Click on "Forgot password" and
you will receive an email message enabling you to reset your password. If this
doesn't work, or you don't remember your username,
contact updatemydetails@chemistanddruggist.co.uk
How do I change my email address?
You can update all of your own details in the ‘My Account’ area of the website.
How do I change my password?
You can update all of your own details in the ‘My Account’ area of the website.
How do I make address changes/updates?
You can update all of your own details in the ‘My Account’ area of the website.
How do I sign up for e-newsletters?
C+D offer a variety of newsletter options. You can sign up to them whilst
registering for C+D. Alternatively, if you’re already registered you can update
your preferences at any time by logging into the ‘My Account’ area of the
website.

C+D Products and brand Discover the latest C+D advertising and promotional
developments and opportunities. This email is intended for brand managers,
marketing, and advertising agencies.
C+D Alerts and Breaking news Breaking news stories and C+D information, offers
and events as well as promotional content from carefully selected companies
including pharmaceutical manufacturers.
C+D Careers Latest healthcare industry jobs, career advice and top tips to help
you move up the ladder.
C+D CPD Weekly access to free CPD and learning resources, to keep your
professional skills up to date. Perfect for revalidation.
C+D Daily The day’s latest developments, biggest issues and most incisive
reaction.
C+D Saturday Review A weekly round-up of expert opinion and analysis on the
issues that matter to community pharmacists.
Why have I stopped receiving C+D newsletters?
C+D has recently updated its Newsletter Emails including the Daily Alert, Weekly
Review, Careers, and CPD.
The email addresses the email newsletters are sent from have changed, and users
may notice they are no longer receiving the newsletter they have signed-up to,
as before.
To continue to receive the C+D e-newsletters and keep up to date on the latest
pharmacy news, jobs, and CPD content, please save the following email address to
your ‘safe senders’ list:
chemistanddruggist@information.chemistanddruggist.co.uk
 
How do I save an email address to my safe senders list?
Within your email inbox navigate to junk mail >> junk mail options >> safe
senders >> add.
This may vary slightly depending on your email provider, but the safe sender
option will be within your junk mail options. Simply add the email address of
the newsletter you’re hoping to receive to ensure they’re not blocked. 

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C+D COMMUNITY

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What is the C+D Community?
When C+D launched it’s brand-new website in August 2021 all users old and new
automatically gained access to the C+D Community. The Community is an area where
users can interact with each other, join rooms for specific discussions, follow
channels of content and watch live and on-demand events.
How do I access the C+D Community?
Once you’ve registered and logged into chemistanddruggist.co.uk simply navigate
to the C+D Community from anywhere on the C+D website and you’ll be
automatically logged in
How do I use the C+D Community?
You can view all of the training on how to use the C+D Community in the help
channel


--------------------------------------------------------------------------------



FUNCTIONALITY

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How do I subscribe to RSS feeds?
To subscribe to RSS feeds, you can enter a keyword (or words) into the Search
tool and click on the search filters on the left-hand panel. Once you have
entered your search criteria, you can click on the RSS icon. This will set you
up with an RSS feed for your search.
How do I subscribe to push notifications?
When you enter the C+D website there will be a bell icon in the right-hand
corner of the page, if you click this icon you will be able to subscribe to our
push notifications.
Is there an app?
No, C+D closed the app in August 2021 when we relaunched our brand-new website.
Chemistanddruggist.co.uk is fully- responsive and is accessible via a mobile
device including a smartphone and tablet.


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CONTENT

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Can I print/PDF articles?
You can download and print a PDF of individual articles on each article page
using the print icon at the top of the page.


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SUPPORT

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Who do I speak to about my C+D subscription?
Please visit the Contact us page
Who do I speak to about digital advertising opportunities?  
Please visit the Contact us page


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C+D LEARNING (PREVIOUSLY CALLED UPDATE PLUS)

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Where can I access C+D Learning CPD modules?
C+D Learning has now moved to the C+D Community – it is free to use for all
subscribers
Do I need a separate login to access C+D Learning?
No, your login should be linked directly to the C+D Community now so you do not
need separate login details to access CPD Learning from the C+D Community. If
you have any trouble logging in, please contact us.
Where is my learning record?
All Update Plus customers were informed prior to the new site launching that
historical learning records needed to be downloaded as they would not be
transferred to the C+D Community. If you still need to access your historical
learning record, please contact us.
How do I use the new Courses on the C+D Community?
You can visit the help channel on the C+D Community


--------------------------------------------------------------------------------



C+D DATA SUBSCRIPTIONS

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What are C+D’s PIP codes?
The PIP code is a unique coding system designed to allow the identification and
efficient ordering of products supplied by UK pharmacies.
In your PMR system, on the screen before confirming any orders, each item
displayed will have a 7 digit number – this is C+D’s PIP code.
The PIP code is managed on behalf of the industry by Chemist+Druggist. It is C+D
who pays for the database that holds the code and the staff who input and
maintain the information on the 90,000+ products in the file. We process up to
6,000 changes a month. It is also C+D who arrange the distribution of the PIP
code via electronic files (sent each week to system suppliers and wholesalers),
via the Monthly Price List, weekly updates (sent to C+D subscribers) and the C+D
Data website. The PIP Code licence fee enables C+D to provide this vital service
to UK pharmacies and dispensing practices.
I don’t use it/I’ve already paid my system supplier
All payments to your system provider are separate to the licence fee you are
required to obtain from C+D for using our data. Every market-leading PMR system
contains PIP codes, which are owned and maintained by C+D. All system suppliers
are licensed by C+D to incorporate PIP codes into these systems. As an end user
you will be accessing C+D’s PIP code data through these systems and need a
separate licence from us to use it.
I’ve never had to pay before so why now?
There has aways been a requirement to have a C+D licence. We run ongoing
marketing campaigns to raise awareness of this and aim to reach all pharmacies.
Do I need to pay?
Yes, you are required to hold a valid license if you are using the PIP code data
for ordering, dispensing, labelling, running reports and performing any other
daily business functions.
Are other pharmacies paying?
Thousands of pharmacies using C+D’s PIP codes are paying for an appropriate C+D
licence; there are only a small portion of pharmacies, not currently holding the
correct licence to use the PIP code data. This is why we are contacting you to
ensure you now have the correct licence to continue using C+D’s PIP Codes in
your dispensary computer system.
How do I get a licence?
A standard pharmacy licence currently costs £362.98 including VAT annually. We
have additional licence packages available – please contact us for more
information.



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HELP

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Your login and/or password information does not match our records. Please try
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HELP


HELP

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Your account has not been activated. Please check and click the activation
email, or click here to resend

Your account has not been activated. Please check and click the activation
email, or click here to resend

Your login and/or password information does not match our records. Please try
again.

Your login and/or password information does not match our records. Please try
again.

Your username is marked inactive, please contact customer support.

Your username is marked blocked, please contact customer support.

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