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support.norselabs.io Open in urlscan Pro
216.198.18.62  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.norselabs.io/
Effective URL: https://support.norselabs.io/hc/en-us
Submission: On June 26 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 3 countries across 5 domains to perform 14 HTTP transactions. The main IP is 216.198.18.62, located in United States and belongs to AMAZON-02, US. The main domain is support.norselabs.io.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on August 22nd 2023. Valid for: a year.
This is the only time support.norselabs.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 7 216.198.18.62 16509 (AMAZON-02)
4 104.18.72.113 13335 (CLOUDFLAR...)
2 172.67.153.8 13335 (CLOUDFLAR...)
1 1 216.198.18.60 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
14 6
7    216.198.18.62 (United States)

ASN16509 (AMAZON-02, US)
support.norselabs.io
4    104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
2    172.67.153.8 (United States)

ASN13335 (CLOUDFLARENET, US)
norselabs.io
1    216.198.18.60 (United States)

ASN16509 (AMAZON-02, US)
norselabs.zendesk.com
1    2a00:1450:4001:800::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Apex Domain
Subdomains		 Transfer
9 norselabs.io
support.norselabs.io
norselabs.io
98 KB
4 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2404
245 KB
1 gstatic.com
fonts.gstatic.com
22 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 83
887 B
1 zendesk.com
norselabs.zendesk.com
620 B
14 5
Domain Requested by
7 support.norselabs.io 2 redirects support.norselabs.io
static.zdassets.com
4 static.zdassets.com support.norselabs.io
2 norselabs.io support.norselabs.io
1 fonts.gstatic.com fonts.googleapis.com
1 fonts.googleapis.com support.norselabs.io
1 norselabs.zendesk.com 1 redirects
14 6

This site contains no links.

Subject Issuer Validity Valid
*.zendesk.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2023-08-22 -
2024-08-21		 a year crt.sh
zdassets.com
E1		 2024-05-01 -
2024-07-30		 3 months crt.sh
norselabs.io
E1		 2024-06-04 -
2024-09-02		 3 months crt.sh
upload.video.google.com
WR2		 2024-06-13 -
2024-09-05		 3 months crt.sh
*.gstatic.com
WR2		 2024-06-13 -
2024-09-05		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.norselabs.io/hc/en-us
Frame ID: 733685E08D8AA9285E12B606FBD96BA0
Requests: 14 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

NORSE Labs

Page URL History Show full URLs

  1. https://support.norselabs.io/ HTTP 302
    https://support.norselabs.io/hc HTTP 301
    https://support.norselabs.io/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Page Statistics

14
Requests

50 %
HTTPS

33 %
IPv6

5
Domains

6
Subdomains

6
IPs

3
Countries

365 kB
Transfer

1250 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.norselabs.io/ HTTP 302
    https://support.norselabs.io/hc HTTP 301
    https://support.norselabs.io/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://norselabs.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js

14 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
support.norselabs.io/hc/
Redirect Chain
  • https://support.norselabs.io/
  • https://support.norselabs.io/hc
  • https://support.norselabs.io/hc/en-us
10 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.norselabs.io/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
9323982f9201489965a5b9043c5e21671c266875e319771e1dea598d2cbe957c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

Connection
keep-alive
Content-Encoding
br
Content-Type
text/html; charset=utf-8
Date
Wed, 26 Jun 2024 16:05:54 GMT
Protocol
HTTP/1.1 always
Server
openresty
Transfer-Encoding
chunked
cache-control
max-age=0, public
cache-tag
resource:help_center#index, pod:pod28
cloudflare-cdn-cache-control
public, stale-while-revalidate=60, stale-if-error=10800, max-age=180
content-language
en-us
etag
W/"ff05abd7a1032aed7b5d9b889ba5243b"
strict-transport-security
max-age=31536000; includeSubDomains
x-frame-options
SAMEORIGIN
x-runtime
0.093678
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-785d866b55-hs5f8
x-zendesk-processed-host-header
support.norselabs.io

Redirect headers

Connection
keep-alive
Content-Type
text/html; charset=utf-8
Date
Wed, 26 Jun 2024 16:05:54 GMT
Protocol
HTTP/1.1 always
Server
openresty
Transfer-Encoding
chunked
cache-control
max-age=0, public
cache-tag
resource:help_center#index, pod:pod28, locale-redirect
cloudflare-cdn-cache-control
public, stale-while-revalidate=60, stale-if-error=10800, max-age=180
content-language
en-us
location
https://support.norselabs.io/hc/en-us
strict-transport-security
max-age=31536000; includeSubDomains
x-frame-options
SAMEORIGIN
x-runtime
0.038085
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-785d866b55-k7j9f
x-zendesk-processed-host-header
support.norselabs.io
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 		55 KB
10 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: support.norselabs.io
URL: https://support.norselabs.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.norselabs.io/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 16:05:55 GMT
x-amz-version-id
Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
1C8YN4V31R0NZZB8
age
148231
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
nzoQTqVYWo4SdeXd08MJ8RqL9t21wIynzJo/vYD7ZjnD9MvPjOE5lK/4RaemG342dlrorTyh0Jg=
last-modified
Thu, 30 May 2024 07:49:10 GMT
server
cloudflare
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=ocLCF3QTQjtmBOHg4aKWVbVfGESMondGf%2FUs6P766VF5EFn%2FNQLwdlvw1XDlq9MBj1tYin3PTpbWoIi0h1FnKuuhobZbc15gU%2BP1NRnwL3hQk5BTKWToQJfDnhX%2FUo1HKndHQ0I%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
899e710b9914c3ef-WAW
access-control-allow-headers
*
style.css
support.norselabs.io/hc/theming_assets/21342675/14651260746140/ 		95 KB
15 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.norselabs.io/hc/theming_assets/21342675/14651260746140/style.css?digest=14652785361180
Requested by
Host: support.norselabs.io
URL: https://support.norselabs.io/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
58870489800526b58110c5430160c0a9b69e47dd4bc1a687aaedba5e4908a125
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.norselabs.io/hc/en-us
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-runtime
0.036798
Date
Wed, 26 Jun 2024 16:05:55 GMT
strict-transport-security
max-age=31536000; includeSubDomains
Content-Encoding
br
Server
openresty
etag
W/"58870489800526b58110c5430160c0a9"
Transfer-Encoding
chunked
cache-tag
resource:theming_assets#show_css, pod:pod28
Content-Type
text/css; charset=utf-8
x-zendesk-origin-server
app-server-785d866b55-c4wxb
cache-control
max-age=604800, public
Connection
keep-alive
x-zendesk-processed-host-header
support.norselabs.io
Protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
logo.svg
norselabs.io/assets/images/ 		4 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://norselabs.io/assets/images/logo.svg
Requested by
Host: support.norselabs.io
URL: https://support.norselabs.io/hc/en-us
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
172.67.153.8 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b5d715a0012c0389b9ccc8661fb7913d222496535fd825ed3d93784c390c770e

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.norselabs.io/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 16:05:55 GMT
via
1.1 vegur
content-encoding
br
cf-cache-status
MISS
nel
{"report_to":"heroku-nel","max_age":3600,"success_fraction":0.005,"failure_fraction":0.05,"response_headers":["Via"]}
last-modified
Thu, 20 Jun 2024 23:38:59 GMT
server
cloudflare
etag
W/"6674bd93-11cf"
vary
Accept-Encoding
report-to
{"group":"heroku-nel","max_age":3600,"endpoints":[{"url":"https://nel.heroku.com/reports?ts=1719417955&sid=c4c9725f-1ab0-44d8-820f-430df2718e11&s=lKx1LonY%2F1KYhNfTOe5NL1ri3mc8oehSlW6rUY2Q8Kg%3D"}]}
content-type
image/svg+xml
cache-control
max-age=14400
cf-ray
899e710bdf874db4-FRA
alt-svc
h3=":443"; ma=86400
reporting-endpoints
heroku-nel=https://nel.heroku.com/reports?ts=1719417955&sid=c4c9725f-1ab0-44d8-820f-430df2718e11&s=lKx1LonY%2F1KYhNfTOe5NL1ri3mc8oehSlW6rUY2Q8Kg%3D
en-us.71c5d96c35a64d552c34.js
static.zdassets.com/hc/assets/ 		213 KB
39 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/en-us.71c5d96c35a64d552c34.js
Requested by
Host: support.norselabs.io
URL: https://support.norselabs.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
508c7af38cec34b2d1362b99deba1386e5d6f9523cf0c10a18c2b95126c3669b
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.norselabs.io/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 16:05:55 GMT
x-amz-version-id
Sk.cU2cv2JXHMK9PM9h6_FFc5qd92675
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
CDV9SNTCKH0PBE08
age
158197
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
7Beo12oxpxozYPv878H7AaxM5pzdza8FgkwB4KFUBzP/KbiFw+5OxnpAqx1pJHahJ+h39DKNsqg=
last-modified
Mon, 10 Jun 2024 14:04:12 GMT
server
cloudflare
etag
W/"71c5d96c35a64d552c34308b9395d3ee"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=yXxgDkfsGJeR0QykhXNnfPoOT%2FOtIyraHpEyvUhlvmYD10e17Emk7bU%2Bk8Z8vIJ1huOaIs43jHik%2F1L%2B0Tbs8XvmqhZ8LPN1Arocz1UQljfNCLaCpNF3lnJf%2BJYQRXbr%2B7iRchs%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
899e710b9916c3ef-WAW
access-control-allow-headers
*
host-without-iframe.js
static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/
Redirect Chain
  • https://norselabs.zendesk.com/auth/v2/host/without_iframe.js
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Requested by
Host: support.norselabs.io
URL: https://support.norselabs.io/hc/en-us
Protocol
H2
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
815cb9a439421a1e917858677ddbe8896d1e3d020675f744d28c1044d310c5a5
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
de-DE,de;q=0.9;q=0.9
Referer
https://support.norselabs.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 26 Jun 2024 16:05:55 GMT
x-amz-version-id
UcurJa9gO4qNax1nRVE.Kte3rytLBcpK
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
DFGNW55C3YYTKC8M
age
3662
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
E++qQ1i2lKBUvPkoNabWBBsFZThYAh3iC1O7P5k1vOHhmHWhQjBK/9VQA0/gDuyVZy+wD5WI8ZA=
last-modified
Fri, 31 May 2024 16:46:34 GMT
server
cloudflare
etag
W/"5b4108839314bd0071242d1680beebf6"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=tHgbGLOJlW%2BUnQFlw4Wq%2B9CjvGi7qNgZ1wl%2BiaIvE3sIUhKHkuCtkI7LE9ODJpjcdylGuzVGXR%2FWbYx2dGOOpQ5vKwSywBRKPNyEqEILGpBBM7As7mpfuvV%2FDJoJjp0LjEcE%2FK0%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
access-control-max-age
0
cf-ray
899e710d3badc3ef-WAW
access-control-allow-headers
*

Redirect headers

x-runtime
0.046661
Date
Wed, 26 Jun 2024 16:05:55 GMT
strict-transport-security
max-age=31536000; includeSubDomains
Server
openresty
X-Zendesk-Zorg
yes
vary
Accept
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
Content-Type
text/html; charset=utf-8
location
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-577d9b8dc4-2rqcc
Connection
keep-alive
Content-Length
165
x-xss-protection
1; mode=block
X-Request-ID
beeacfd493ae5274c54b5b9b951e7e12
hc_enduser-b87934abd9b57d19cfd0e8ebe5f1c50e.js
static.zdassets.com/hc/assets/ 		602 KB
195 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-b87934abd9b57d19cfd0e8ebe5f1c50e.js
Requested by
Host: support.norselabs.io
URL: https://support.norselabs.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a2fb68048e2da951328f6d36750b99af6841714f88642012b3a8f7cb8ffff8dc
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.norselabs.io/
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 26 Jun 2024 16:05:55 GMT
x-amz-version-id
jdBsttEwLKeAZKaFwyjWBGXiKzjYp8BC
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
BNZYCHF37S12K9FP
age
181998
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
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last-modified
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Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| event object| fence object| sharedStorage string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n

1 Cookies

Domain/Path Name / Value
support.norselabs.io/ Name: _help_center_session
Value: S0ZYMGFMS3RlZzlqTlRDRWVCd2FtTG5lTitLSWxNQnFXYWxSU3BGWm9xc0wzL053a2F4L09EbTE0WlZWdGVDOTA1bTZQeEhMUTd0NVZCcmpMV0VoSkE9PS0tT2Qyb215YVhJdytkakZuTEtydHZoQT09--492147a332416576fae4458453d9cdc988b3b271

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block