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SECURITY CULTURE IMPROVING IN BUSINESSES DESPITE FACTORS HOLDING TEAMS BACK


MOST CISOS HAVE OBSERVED IMPROVED SECURITY CULTURE IN THEIR ORGANIZATIONS OVER
THE LAST 12 MONTHS DESPITE SLOWING BUDGETS, COMPETING PRIORITIES, AND
INSUFFICIENT STAFFING.

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By Michael Hill

UK Editor, CSO | 15 June 2023 8:00


BAZA Production/Shutterstock



The vast majority of CISOs have observed positive security culture gains in
their organizations in the last year despite a perceived dip in the quality of
overall security posture, according to the 10th annual Information Security
Maturity Report published by ClubCISO and Telstra Purple. The research surveyed
182 members of ClubCISO, a global community of information security leaders
working in public and private sector companies. The paper paints an optimistic
picture of organizational security with CISOs reporting a drop in reported
material breaches compared to the year before, while 60% state that leadership
endorsement has been a major influence in improving organizational security
culture.

Despite positive findings though, several factors still hold CISOs and their
security teams back including a lack of resources, slowing security budgets,
competing priorities, and insufficient staffing, the report found.


WHAT’S IMPACTING SECURITY CULTURE IN ORGANIZATIONS?

Security culture is moving in the right direction in most businesses to at least
some degree, according to 80% of respondents, with 62% feeling that their
security culture is making “good progress,” compared to 57% in 2022. Along with
leadership endorsement, proactive “report it” no-blame policies (41%), simulated
phishing (38%), and tailored training (37%) are key drivers improving security
culture, according to the report. Stronger alignment between security and senior
leadership teams is also noted, including both the executive team (67% in 2023
vs 59% in 2022) and the board (54% in 2023 vs 49% in 2022).



However, growing lists of priorities and limited resources are hampering
security culture. According to respondents, the top three factors most
negatively impacting security culture over the last 12 months are too many
competing priorities (61%), security teams being overstretched (44%), and a lack
of resources to promote security awareness, behavior, and culture (26%). What’s
more, CISOs still feel that insufficient staffing is affecting their ability to
deliver against objectives, although this dropped slightly from last year (50%
in 2023 vs 57% in 2022).

Interestingly, the number of leaders who believe their security culture is an
exemplar of best practice has dropped compared to 2022. “Does this mean that
excellence in security culture has declined? It seems far more likely that this
can be attributed to a deeper understanding of what it means to be an exemplar
of best practice and how long it takes to change and improve culture,” wrote
report contributor Dr. Jessica Barker, co-CEO and co-founder at Cygenta.


BREACH RATES FALL DESPITE PERCEIVED DIP IN OVERALL SECURITY POSTURE

This year’s report paints an optimistic picture of organizational resilience
against security threats: 76% and 60% of respondents said that no material
breaches and no material cybersecurity incidents had occurred in the past 12
months, respectively, compared to 68% and 54% last year. That’s despite CISOs
rating their organization’s overall security posture lower than they did last
year. In 2022, 46% of those surveyed rated themselves as above average (at least
4/5 stars), while this year only 38% rated themselves the same. What’s more,
more than 13% of respondents are not confident that their organization will be
able to meet key security objectives.




LACK OF SECURITY RESOURCES COMMON, SECURITY BUDGETS BEGIN TO SLOW

A lack of resources for security teams is a common theme in this year’s report,
and although the data suggests that security budgets have increased, this may be
slowing down. Just over half of respondents said their budgets had increased
from last year, but the degree of increase was typically lower when compared to
the previous year’s report. Key factors contributing to increased spending
include the evolution of the cyber threat landscape (39%), keeping up with peers
(21%), and investing in recruitment and training (18%), while limitations on
budgets appear to be a result of economic downturn (34%), profit and loss
pressure (30%), and geopolitical unrest (17%). The most common solutions at the
top of CISO’s lists are security information and event management (SIEM, 46%),
vulnerability management (43%), and identity and access management (IAM, 43%).

“Cybersecurity can give companies a competitive advantage and is now seen as a
revenue generator as citizens and businesses become more and more selective
about what the security credentials of a business should be,” wrote report
contributor Manoj Bhatt, cybersecurity team lead at Cyberhash UK and CSO 30 UK
Awards 2023 judge.


CYBER INSURANCE DIVISIVE BUT BECOMING INEVITABLE

Cyber insurance is a divisive topic in this year’s report, reflective of a
significantly changing cyber insurance landscape in which policies are becoming
more complex, expensive, and diversified. Most respondents (72%) have cyber
insurance, while 15% of CISOs don’t want it and don’t believe in its benefits.
Of those with cyber insurance, 18% have attempted to make a claim, with further
division evident regarding the perceived outcomes of policies: 29% were
satisfied with the outcome and the renewal price, 38% were satisfied with the
outcome, but not the renewal price, and 33% were dissatisfied with the outcome
altogether. This final group is the one area demonstrating clear change from
last year, where not a single respondent said they were unsatisfied with the
outcome of their insurance. Finally, half (54%) of respondents agree that cyber
insurance is exacerbating the issue of ransomware to some extent, while 14%
disagree.

Most respondents believe cyber insurance has a part to play in protecting
organizations, but they argue that clarity on the outcomes from policies must be
better, wrote report contributor Stephen Khan, chairman of ClubCISO. “Members
believe cyber insurance must complement in-house capabilities, with specialist
advice, and support from credible suppliers.”

Next read this
 * The 10 most powerful cybersecurity companies
 * 7 hot cybersecurity trends (and 2 going cold)
 * The Apache Log4j vulnerabilities: A timeline
 * Using the NIST Cybersecurity Framework to address organizational risk
 * 11 penetration testing tools the pros use

Related:
 * CSO and CISO

Michael Hill is the UK editor of CSO Online. He has spent the past five-plus
years covering various aspects of the cybersecurity industry, with particular
interest in the ever-evolving role of the human-related elements of information
security.

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