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Eltropy crosses 500+ Community Financial Institutions (CFIs) Milestone

 * Solutions
   
    * Lending
      Accelerate Lending with 1:1 Texting and Text Alerts
   
    * Collections
      40x more effective collections communication
   
    * Digital Contact Center
      Add Digital Channels & AI Enable your Phone Calls
   
    * Marketing
      Increase Conversion Rate with Conversational Texting
   
    * Reputation Management
      Get more reviews by integrating Texting with Review platforms
   
    * Payments
      Reduce collection costs by enabling Text-to-Pay
   
    * Appointments
      Expedite appointments and centralize branch availability
   
    * Video Banking
      Bring revolutionary video capabilities to your Branches

 * Resources
   
    * Training Academy
      Become an Eltropy Expert
   
    * Customer Stories
      Our world class solution in action
   
    * Eltropy Blog
      Education and Insights
   
    * Press Releases
      See our latest press releases

 * Partners
   
    * Integrations
      Our evergrowing integrations
   
    * Become a Partner
      Grow your Business with us
   
    * LOS
    * Core
    * Payments
    * Collections
    * Marketing
    * E-Sign
    * Call Center

 * Company
   
    * About Us
      The Team & Values
   
    * Careers
      Come join our rocketship
   
    * Contact Us
      We'd love to get in touch


Book a Demo


ENTERPRISE-WIDE
DIGITAL COMMUNICATION FOR CREDIT UNIONS AND COMMUNITY BANKS


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POWERING 500+ CREDIT UNIONS AND COMMUNITY BANKS






COMPREHENSIVE DIGITAL COMMUNICATION SOLUTION TO REACH, ENGAGE, AND SERVE YOUR
CONSUMERS WITH THE SOLUTION OF THEIR CHOICE.


PAYMENTS


DIGITAL CUSTOMER SERVICE


CONVERSATIONAL TEXT MARKETING


APPOINTMENTS


E-SIGNATURE


REVIEWS


DIGITAL LENDING & COLLECTIONS


2-FACTOR AUTHENTICATION


VIDEO BANKING


CASE STUDIES

CENTRIC FCU TRIMS DOWN LOAN APPLICATION TIMES BY 95%

Download Case Study

NATCO CU IMPROVES MEMBER EXPERIENCE WITH OMNICHANNEL

Download Case Study

CIVIC FCU BOLSTERS MEMBER ONBOARDING WITH TEXTING

Download Case Study



THE INDUSTRY’S ONLY
OMNI-CHANNEL TEXTING SOLUTION

We are a Secure and Compliant All-In-One solution, pre-integrated with your
Core, LOS, Collection, and other systems for Inbound and Outbound Texting.
Seamlessly add Secure Chat, Video, Voice, CoBrowse, and Conversational Bots to
your member and customer communication, all in a single thread.

Truly Omnichannel


ENTERPRISE TEXTING
BUT MORE THAN TEXTING

We call it Omni-Channel Texting. Start inbound or outbound communication via
Texting and layer in Secure Chat, Video, Voice, CoBrowse and Conversational Bot
in the same engagement and delight your consumers with your ability to
communicate the way they want.



Seamless Processes


SECURE, COMPLIANT &
INTEGRATED

Security is built into our DNA. We are committed to providing the software and
support needed to stay compliant with complex regulations. Our list of
out-of-the-box integration is quite lengthy, and only getting longer.

Reliable and Robust


ENTERPRISE-WIDE
PLATFORM & SOLUTION

Our extensible and open platform provides the solutions you need to get started
for digitizing your communications for lending, collection, marketing, contact
center and HR & IT. Eltropy is industry’s only solution designed for both
inbound and outbound digital communications for all departments.




OUR COMMITMENT
TO CREDIT UNIONS & COMMUNITY BANKS

Eltropy is dedicated to providing world-class digital communications solutions
designed for Credit Unions and Community Banks


FUTURE PROOF
INVESTMENT

Our deep commitment to Credit Unions and Community Banks is part of our DNA. We
stand behind each and every customer, no matter the size. 100% of our R & D
spend is dedicated to building amazing solutions for Credit Unions and Community
Banks.


DEEP INDUSTRY ECOSYSTEM INTEGRATIONS

We know communication is most effective when done with context. We are committed
to integrating with your Core, LOS, Collection, OLB and any other solution you
need to communicate with members from. We bring the power of Digital
Communications to all your IT systems.


PLATINUM CLASS CUSTOMER SUCCESS

Behind our platinum class solution is incredible team of Customer Success
Managers that will become an integral part of your digital team and make sure
you are 100% successful with your digital initiatives.


SOLUTIONS


 * Lending
   Accelerate Lending with 1:1 Texting and Text Alerts

 * Collections
   40x more effective collections communication

 * Contact Center
   Add Digital Channels and Text Enable your Phone Calls

 * Marketing
   Increase Conversion Rate with Conversational Texting

 * Reputation Management
   Get more reviews by integrating Texting with Review platforms

 * Payments
   Reduce collection costs by enabling Text-to-Pay

 * Appointments
   Expedite appointments and centralize branch availability

 * Video Banking
   Face-to-Face conversations and faster resolutions

BLOG


CONTACT CENTERS & AI: WHERE’S THE EFFICIENCY?

September 26, 2022

The rise of the pandemic in early 2020 brought with it a number of challenges,
especially for community financial institutions. Agents needed a way to

PRESS


ELTROPY CROSSES 500+ COMMUNITY FINANCIAL INSTITUTIONS (CFIS) MILESTONE

September 29, 2022

As community financial institutions (CFIs) look for new ways to engage with
consumers and leverage revenue-generating services within and outside of the
traditional branch setting,

Growing Network of Integration Partners

Get more done faster with Eltropy integrations with popular Core, LOS, AOS,
Collection, CRM and other solutions. Use our open APIs to integrate with even
more solutions.

All About Integrations



WHAT OUR CUSTOMERS
HAVE TO SAY

View More

“Eltropy is easy to navigate and is a great use of technology to move our Credit
Union forward and stay competitive in this day and age where members want quick
service wherever they go.”

SARAH MEANS,

Loans Center Manager



“Texting has been a great asset during this time when we have employees working
from home.  The members have been very responsive and feel safe sharing
information because of the verification feature.”

DONNA BERRINGER,

President



“Because of our partnership, we have not only been able to continue our high
level of commitment and service to our members, but we have been able to take
that commitment to our members in more ways to ensure they know that we are here
for them! Thank you Eltropy for such a great platform and product.”

MATT MCEWEN,

Director of eCommerce




MORE CUSTOMER STORIES




OUR INVESTORS


K1


K1 INVESTMENT MANAGEMENT

K1 is a Los Angeles-based private equity firm investing primarily in software
and technology private companies across North America.


CURQL


CURQL

Curql is an investment management that specializes in the fields of fintech and
banking services.


CMFG VENTURES


CMFG VENTURES

CMFG Ventures advances financial & insurance solutions through investments &
innovation for consumers and financial institutions.


REQUEST A
PERSONALIZED DEMO




ENTERPRISE-WIDE
DIGITAL COMMUNICATION

 * Rated #1 by CUNA

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USE CASES

 * Lending
 * Collections
 * Digital Contact Center
 * Marketing
 * Payments
 * Reputation Management
 * Appointments Management
 * Video Banking

INTEGRATIONS

 * Integrations
 * Become a Partner


RESOURCES

 * Training Academy
 * Customer Stories
 * Blog
 * Press Releases


COMPANY

 * About Us
 * Careers
 * CSR
 * Contact Us

 * Legal
 * Security

 * 408-461-5402
 * hello-at-eltropy.com
 * HQ 1525 McCarthy Blvd., Ste. 1007, Milpitas, CA 95035
 * 1633 W Innovation Way, Floor 3 Lehi 84043

 * 408-461-5402
 * hello-at-eltropy.com
 * HQ 1525 McCarthy Blvd., Ste. 1007, Milpitas, CA 95035
 * 1633 W Innovation Way, Floor 3 Lehi 84043

 * Privacy Policy
 * Report an Incident

© 2022 Eltropy, Inc. All Rights Reserved.
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