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Nomad Internet: Hurricane Relief
Hurricane Milton Email #2
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IMPORTANT UPDATE TO YOUR NOMAD MODEM RENTAL – GOOD NEWS INSIDE!
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😀Nomad WikiBlog Post




CONTENTS

 1. Nomad Internet: Hurricane Milton Relief
 2. How to Access the Free Service
 3. For New Customers:
 4. More Details About the Free Service
 5. Frequently Asked Questions
 6. Can I expedite my order?
 7. How does the weather affect my service?

❄️
Nomad Internet: Hurricane Relief





#NOMAD INTERNET: HURRICANE MILTON RELIEF

At Nomad Internet, we believe in supporting our communities in times of need. In
light of the recent impact of Hurricane Milton, we are offering free internet
service and modems for the first month to those affected by the hurricane.

This temporary relief is aimed at helping individuals and families stay
connected during this challenging time.


#HOW TO ACCESS THE FREE SERVICE

To support those in the areas impacted by Hurricane Milton, Nomad Internet is
offering this free 30-day service to new and existing customers. Please note,
you will need a Nomad Internet modem to access this free service. If you don’t
already have a Nomad modem, you can order one from our website by visiting
www.nomadinternet.com


#FOR NEW CUSTOMERS:

 1. Visit NomadInternet.com.

 2. Enter your address and click “Order Now.”

 3. Choose the “Milton24” promo code and proceed to checkout.
    
    

For Existing Customers:
Please visit and apply via this link - Hurricane Relief Application
Or you may contact live support via our website chat feature.
Request the “Hurricane Milton Relief” service plan.
Complete the process and share it with you.




For Current Customers Already Affected: If you are a current customer affected
by Hurricane Milton, please submit a support request for a Milton Relief credit,
and our team will assess your eligibility based on the impacted areas.





#MORE DETAILS ABOUT THE FREE SERVICE

After the 30-day relief period, you will automatically transition to our paid
Residential subscription plan, based on your location at that time. We’ll notify
you as you approach the end of the free service to ensure you’re informed about
the upcoming change. There may be restrictions on transferring this service
outside of the disaster zone, but rest assured, we will continue to reassess
based on the ongoing conditions.




We understand that disruptions to mail services may occur in affected areas, so
if you need to have your modem shipped to an alternate location, we’re happy to
accommodate that request. Additionally, our modems are always covered under a
30-day return policy for a full refund.





#FREQUENTLY ASKED QUESTIONS





#CAN I EXPEDITE MY ORDER?

Unfortunately, yes we can, but due to the high volume and the impact of
Hurricane Milton on shipping services, we are unable to expedite deliveries. We
recommend checking with your local FedEx office for updates on service
disruptions or consider ordering your modem to an alternative shipping location.





#HOW DOES THE WEATHER AFFECT MY SERVICE?

During hurricane-force winds, we recommend the following to protect your modem
and ensure continued service:

 * If it is safe, bring your modem and cables indoors.

 * If you cannot bring the modem indoors, ensure that the exposed ends of the
   cables are protected from water. If the cables get wet, please ensure they
   are fully dried before reconnecting to avoid damage.




We are here for you during this difficult time. If you have any questions,
please contact our support team. Thank you for trusting Nomad Internet to keep
you connected. Stay safe!




Sincerely,

The Nomad Internet Team





DOCUMENTS

Hurricane Milton Email #2


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