insider.razer.com
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2600:9000:26e8:800:18:cb7b:6780:93a1
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Submitted URL: http://insider.razer.com/
Effective URL: https://insider.razer.com/
Submission: On June 01 via api from US — Scanned from DE
Effective URL: https://insider.razer.com/
Submission: On June 01 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
<form>
<div class="search-and-filter-wrapper" data-bounded-context="Search"><span>
<div class="algolia-search-container" role="combobox" aria-haspopup="listbox" aria-labelledby="downshift-0-label">
<div class="algolia-search-container--empty-input">
<div class="search-box"><input aria-label="Search" type="search" placeholder="Search" autocomplete="off" autocorrect="off" autocapitalize="off" data-track-type="click keydown" data-element-name="Search input"
data-event-filter="enterKeydownFilter" class="search-box__input" aria-autocomplete="list" aria-labelledby="downshift-0-label" id="downshift-0-input"><button type="submit" aria-label="Enter" class="search-box__submit"><svg
aria-hidden="true" width="16" height="16" class="" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
<path
d="M15.5 14H14.71L14.43 13.73C15.41 12.59 16 11.11 16 9.5C16 5.91 13.09 3 9.5 3C5.91 3 3 5.91 3 9.5C3 13.09 5.91 16 9.5 16C11.11 16 12.59 15.41 13.73 14.43L14 14.71V15.5L19 20.49L20.49 19L15.5 14ZM9.5 14C7.01 14 5 11.99 5 9.5C5 7.01 7.01 5 9.5 5C11.99 5 14 7.01 14 9.5C14 11.99 11.99 14 9.5 14Z"
fill="currentColor"></path>
</svg></button><button type="reset" aria-label="Clear search" class="search-box__reset" style="opacity: 0;"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 16 16" fill="none" class="">
<path
d="M8.00065 1.33334C4.31398 1.33334 1.33398 4.31334 1.33398 8.00001C1.33398 11.6867 4.31398 14.6667 8.00065 14.6667C11.6873 14.6667 14.6673 11.6867 14.6673 8.00001C14.6673 4.31334 11.6873 1.33334 8.00065 1.33334ZM11.334 10.3933L10.394 11.3333L8.00065 8.94001L5.60732 11.3333L4.66732 10.3933L7.06065 8.00001L4.66732 5.60668L5.60732 4.66668L8.00065 7.06001L10.394 4.66668L11.334 5.60668L8.94065 8.00001L11.334 10.3933Z"
fill="currentColor"></path>
</svg></button></div>
</div>
</div>
</span></div>
</form>GET /search/index
<form method="get" action="/search/index">
<div>
<div class="search-and-filter-wrapper" data-bounded-context="Search"><span>
<div class="algolia-search-container" role="combobox" aria-haspopup="listbox" aria-labelledby="downshift-1-label">
<div class="algolia-search-container--empty-input">
<div class="search-box"><input aria-label="Search" type="search" placeholder="Search" autocomplete="off" autocorrect="off" autocapitalize="off" data-track-type="click keydown" data-element-name="Search input"
data-event-filter="enterKeydownFilter" class="search-box__input" aria-autocomplete="list" aria-labelledby="downshift-1-label" id="downshift-1-input"><button type="submit" aria-label="Enter" class="search-box__submit"><svg
aria-hidden="true" width="16" height="16" class="" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
<path
d="M15.5 14H14.71L14.43 13.73C15.41 12.59 16 11.11 16 9.5C16 5.91 13.09 3 9.5 3C5.91 3 3 5.91 3 9.5C3 13.09 5.91 16 9.5 16C11.11 16 12.59 15.41 13.73 14.43L14 14.71V15.5L19 20.49L20.49 19L15.5 14ZM9.5 14C7.01 14 5 11.99 5 9.5C5 7.01 7.01 5 9.5 5C11.99 5 14 7.01 14 9.5C14 11.99 11.99 14 9.5 14Z"
fill="currentColor"></path>
</svg></button><button type="reset" aria-label="Clear search" class="search-box__reset" style="opacity: 0;"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 16 16" fill="none" class="">
<path
d="M8.00065 1.33334C4.31398 1.33334 1.33398 4.31334 1.33398 8.00001C1.33398 11.6867 4.31398 14.6667 8.00065 14.6667C11.6873 14.6667 14.6673 11.6867 14.6673 8.00001C14.6673 4.31334 11.6873 1.33334 8.00065 1.33334ZM11.334 10.3933L10.394 11.3333L8.00065 8.94001L5.60732 11.3333L4.66732 10.3933L7.06065 8.00001L4.66732 5.60668L5.60732 4.66668L8.00065 7.06001L10.394 4.66668L11.334 5.60668L8.94065 8.00001L11.334 10.3933Z"
fill="currentColor"></path>
</svg></button></div>
</div>
</div>
</span></div>
</div>
</form>Name: forgotPassword — POST /member/forgotPassword
<form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__344155905" data-mn="ItemView" data-mn-app="frontend">
<div class="js-notification" data-mn="CompositeView" data-mn-app="frontend">
<div class="box box__pad is-hidden">
<ul></ul>
</div>
</div>
<div class="form__row">
<div class="first">
<label class="label required" for="forgotPassword_username"> Enter your e-mail address </label>
</div>
<div class="second">
<input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required">
</div>
</div>
<div class="form-row first">
<button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> POST <div class="loader"></div></button>
<a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login" data-mn="ItemView" data-mn-app="frontend">Back to overview</a>
</div>
<input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="v5Ruy821jpdG0VR-5aBIrImusPaPEdxCXWy1ifLGROg">
</form>Text Content
COOKIE POLICY We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies. Accept cookies Deny all Cookie settings × COOKIE SETTINGS We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies. Basic Functional Normal Functional + analytics Complete Functional + analytics + social media + embedded videos Accept cookies * Forums * Support * House Rules * Promos and Giveaways * RazerStore Rewards * Create Login [MONTHLY SILVER] June 2024 30,000 Silver Drawing 14 hours ago POPULAR DESTINATIONS PROMOS & GIVEAWAYS Check out our newest promotions, product updates, contests and giveaways. COMMUNITY DISCUSSION FORUMS Engage with the Razer Insider Community. Discuss ideas and ask questions RAZER SUPPORT Get official Razer and community support in our support forums. LATEST PRODUCTS Stay up to date on the latest product launches, announcements and information. RAZER SILVER Enter our weekly drawing for a chance at 5000 Razer Silver SHOW YOUR LOVE FOR SUPPORT Share your support success stories and you may earn 2500 Razer Silver JOIN THE NEW RAZER SYNAPSE | RAZER CHROMA APP OPEN BETA Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly. JOIN NOWLEARN MORE CHECK OUT WHAT'S HOT * [RAZERSTORE] RazerStore Rewards * [MONTHLY SILVER] April 2024 30,000 Silver Drawing * Recently active * Help others IndigoFPSInsider Mini posted in Razer Support WARRANTY My well loved Razer Barracuda X has met it’s end (it still works just physical) and has broken. It was bought from Oct. 2 2022 to Dec. 31 2022, which means that it is in the time period of the warranty date. I just want to know if I need to ship the headphones in the box in order for it to get repaired. (Any other information is welcomed and thanked) -Indigo 00 5 minutes ago X XrayNorthWestInsider asked in Razer Support RAZER BLADE 18 4K NOT SUPPORTING ADVANCED OPTIMUS OR GPU ONLY After making sure everything was updated to the latest drivers, etc. the NVIDIA Control Panel says “Advanced Optimus NO” and the NVIDIA Control Panel lacks the option to manage the display mode. 01 X 14 minutes ago Y YoshimotoxInsider Mini asked in Razer Support NEED TO CHANGE PHONE NUMBER Hi, anyone who can help on changing my phone number associated with Razer? I lost my phone number a long time ago but I still can access my email. i recently purchase gold coins and not knowing i needed 2FA to proceed. i can provide the cannot access full number and some identifications regarding the legitimacy of my identity and can provide receipt of purchase. 00 Y 14 minutes ago 5 555299Insider Mini asked in Razer Support PHONE NOT CODE I want to verify, but I don't receive the code on the phone, what can I do? 00 5 16 minutes ago P pedroaugustoosbInsider Mini asked in Razer Support SWOLLEN BATTERY - RAZER BLADE 15 ADVANCED MODEL (MID 2021) - RZ09-0409 Hello, The battery of my Razer Blade 15 Advanced Model (Mid 2021 - RZ09-0409) is swollen and I'm looking for a replacement one. I should be out of warranty by now. I've already generated energy and battery reports and I have some photos of the battery, like this one (https://drive.google.com/file/d/1xII-mRAq7SLPUwdUKre6vqlMNL8oYVy0/view?usp=drive_link). How can I get a replacement? Thank you! 01 G 1 hour ago TimTimoti5Insider Mini asked in Razer Support MY HEADPHONES ARE ALREADY REGISTERED AND I CAN'T ACTIVATE 7.1 SOUND I bought headphones on Ozon and they were already registered and I can't get the activation code for 7.1 sound 00 1 hour ago NjordStaff published in Razer Gold & Silver [MONTHLY SILVER] JUNE 2024 30,000 SILVER DRAWING Insiders! Can you believe it? We've reached the end of the first half of the year, and we're excited to bring you another Razer Silver Drawing! A huge thank you to everyone who participated in last month's drawing. Your dedication means the world to us, and we're sending you a virtual high-five for your efforts! How to Enter: Simply reply to this thread, and you’ll automatically be included in our random drawing. The prize? An impressive 30,000 Silver! We’ll also give away 5 random smaller amounts of 2500 Silver to members who reply to the thread. A few things to note: You can only receive this reward once every 12 months. However, if you do get chosen again (randomly) you’ll be rewarded with a smaller amount simply for participating and another winner will be chosen. You must have reached normal rank on Insider. We cannot emphasize this enough. If you’re ranked as Insider Mini, you are not eligible to receive the monthly reward. Every month we select users who are Insider Mini rank an 2452 I 1 hour ago NjordStaff published in Razer Gold & Silver [WEEKLY SILVER] HIDDEN GEMS Insiders! What's the most underrated video game you've ever played, and why do you think it deserves more recognition? Whether it's an indie game that captivated you with its unique story, a classic title that didn't get the attention it deserved, or a game with innovative gameplay that flew under the radar, we want to hear about it. What makes it special, and why should more people give it a try? Tell us why this game stands out to you and get a chance at the Weekly 5000 Razer Silver! 41035 I 1 hour ago I Ichorous_Insider Mini asked in Mice and Surfaces MY RAZER NAGA PRO WILL NOT CHARGE (PLEASE HELP) To preface this article, I would like to state that the razer naga pro is by far the most expensive thing that I own. I run on an old laptop with broken keys, and a USB keyboard I won at dave and busters. I would SINCERELY appreciate any help I can get so as to avoid spending any of my very limited pocket money. My Razer Naga Pro out of the blue two days ago at about 9:55 PM lost charge. I have been charging it for the past two days to no avail. Different outlets, direct connect to PC, nothing. Ask me anything you need to know, I will answer, I am desperate to get this expensive problem fixed. This is my lifeline, how I do work and how I have fun, how I engage with all my friends and how I research for my job and my major. Many, many thanks to those who decide to help me, I cannot overstate the valence of this device in my life. Yours truly, Ichorous 10 I 2 hours ago TOPAZgeoMinionYellow604Insider Mini asked in Razer Support RAZER BARRACUDA X (2022) HAVING A BAD MICROPHONE I just recently bought the barracuda x 2022 and the microphone sounds extremely bad, It sounds even worse on discord. I’ve tried everything to find a solution but nothing works, I’ve update my drivers, And the jack is not dirty either, I’m using the wireles plug and the 3.5mm does not detect on my laptop. 00 2 hours ago SHOW MORE X XrayNorthWestInsider asked in Razer Support RAZER BLADE 18 4K NOT SUPPORTING ADVANCED OPTIMUS OR GPU ONLY After making sure everything was updated to the latest drivers, etc. the NVIDIA Control Panel says “Advanced Optimus NO” and the NVIDIA Control Panel lacks the option to manage the display mode. 01 X 14 minutes ago Y YoshimotoxInsider Mini asked in Razer Support NEED TO CHANGE PHONE NUMBER Hi, anyone who can help on changing my phone number associated with Razer? I lost my phone number a long time ago but I still can access my email. i recently purchase gold coins and not knowing i needed 2FA to proceed. i can provide the cannot access full number and some identifications regarding the legitimacy of my identity and can provide receipt of purchase. 00 Y 14 minutes ago 5 555299Insider Mini asked in Razer Support PHONE NOT CODE I want to verify, but I don't receive the code on the phone, what can I do? 00 5 16 minutes ago P pedroaugustoosbInsider Mini asked in Razer Support SWOLLEN BATTERY - RAZER BLADE 15 ADVANCED MODEL (MID 2021) - RZ09-0409 Hello, The battery of my Razer Blade 15 Advanced Model (Mid 2021 - RZ09-0409) is swollen and I'm looking for a replacement one. I should be out of warranty by now. I've already generated energy and battery reports and I have some photos of the battery, like this one (https://drive.google.com/file/d/1xII-mRAq7SLPUwdUKre6vqlMNL8oYVy0/view?usp=drive_link). How can I get a replacement? Thank you! 01 G 1 hour ago TimTimoti5Insider Mini asked in Razer Support MY HEADPHONES ARE ALREADY REGISTERED AND I CAN'T ACTIVATE 7.1 SOUND I bought headphones on Ozon and they were already registered and I can't get the activation code for 7.1 sound 00 1 hour ago I Ichorous_Insider Mini asked in Mice and Surfaces MY RAZER NAGA PRO WILL NOT CHARGE (PLEASE HELP) To preface this article, I would like to state that the razer naga pro is by far the most expensive thing that I own. I run on an old laptop with broken keys, and a USB keyboard I won at dave and busters. I would SINCERELY appreciate any help I can get so as to avoid spending any of my very limited pocket money. My Razer Naga Pro out of the blue two days ago at about 9:55 PM lost charge. I have been charging it for the past two days to no avail. Different outlets, direct connect to PC, nothing. Ask me anything you need to know, I will answer, I am desperate to get this expensive problem fixed. This is my lifeline, how I do work and how I have fun, how I engage with all my friends and how I research for my job and my major. Many, many thanks to those who decide to help me, I cannot overstate the valence of this device in my life. Yours truly, Ichorous 10 I 2 hours ago TOPAZgeoMinionYellow604Insider Mini asked in Razer Support RAZER BARRACUDA X (2022) HAVING A BAD MICROPHONE I just recently bought the barracuda x 2022 and the microphone sounds extremely bad, It sounds even worse on discord. I’ve tried everything to find a solution but nothing works, I’ve update my drivers, And the jack is not dirty either, I’m using the wireles plug and the 3.5mm does not detect on my laptop. 00 2 hours ago Rubybuzzzone740Insider Mini asked in Audio SYNAPSE SHOWING WRONG BATTERY PERCENTAGE ON BLACKSHARK V2 PRO HEADSET? It seems the new synapse (aka not synapse 3) is showing the wrong battery percentage, but i don't really know how to fix it. It was showing 80% for a long time and when my headset finally beeped, signaling 30% it showed up as 50% in synapse?? Is there a fix for this? It's the blackshark v2 pro 2020 edition btw. It's apparently supported in the new synapse software. 00 2 hours ago MavxNeriInsider Mini asked in Razer Support I LOST MY PHONE AND DONT HAVE AUTHENTICATOR Please help. i recently bought a razer laptop and i planning to recover my old razer account. i lost my old phone that i used on my razer account and forgot the backup code. Please help me recover my account. Thanks 01 2 hours ago P paradiddle1984Insider Mini asked in Razer Support RAZER BLACKSHARK V2 HYPERSPEED STATIC Hello, I have just replaced my old Kraken with a Blackshark. The sound is much worse on the new headset. There is a constant static sound when the headphones are turned on regardless of if connected via bluetooth or directly wired into the laptop (a new Blade 18). I have tried the following: Update firmware Disable THX Disable any sound enhancements Remove and reinstall Synapse Uninstall and reinstall headset drivers Try all USB ports on the laptop I’ve even tested the headset on a different laptop - same issue Thanks. 01 2 hours ago SHOW MORE BADGES * xCryptikhas earned the badge Vanguard * Firebat246has earned the badge Vanguard * FiszPLhas earned the badge Vanguard * FiszPLhas earned the badge Enlightened View More SOLVED THREADS * RAZER HUNTSMAN MINI KEYS NOT REGISTERING SOMETIMES + KEY OCCASIONALLY TYPES TWICE 1 Reply * MY ACCOUNT IS TEMPORARY LOCKED 1 Reply * BOUGHT BLACKSHARK V2 PRO, P/N: RZ04-03220300 1 Reply * I CAN'T HEAR IN 7.1SURROUND-SOUND 1 Reply * I LOST MINE PHONE DONT HAVE AUTHENTICATOR NUMBER OR BACKUP CODES I NEED HELP. 1 Reply LEADERBOARD * Week * All time 1 S Snaping14 24 points 24 points 2 cammian32 14 points 14 points 3 I Ichorous_ 13 points 13 points 4 RCN_Djllama 12 points 12 points 5 geoticMelody 11 points 11 points 1 AlphaTay 603 points 603 points 2 PerScorilo 511 points 511 points 3 Fenix_86 485 points 485 points 4 BuckAhRue 372 points 372 points 5 UnfairMode 321 points 321 points Powered by Gainsight CookiesCookie settings Shop * RazerStores * RazerCafe * Store Locator * Purchase Programs * Bulk Order Program * Education * Only at Razer * RazerStore Rewards Explore * Technology * Chroma RGB * Concepts * Esports * Collabs Support * Get Help * Registration & Warranty * RazerStore Support * RazerCare * Manage Razer ID * Support Videos * Recycling Program * Accessibility Statement Company * About Us * Careers * Newsroom * zVentures * Contact Us Follow Us * * * * * * * * FOR GAMERS. BY GAMERS.™ Copyright © 2024 Razer Inc. All rights reserved. * Site Map * Legal Terms * Privacy Policy * Cookie Settings FOR GAMERS. BY GAMERS.™ SIGN UP Already have an account? Login LOG IN WITH RAZER ID TO CREATE NEW THREADS AND EARN BADGES. LOG IN WELCOME TO RAZER INSIDER LOG IN WITH RAZER ID TO CREATE NEW THREADS AND EARN BADGES. LOG IN Enter your E-mail address. We'll send you an e-mail with instructions to reset your password. Enter your e-mail address POST Back to overview SCANNING FILE FOR VIRUSES. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes. OK THIS FILE CANNOT BE DOWNLOADED Sorry, our virus scanner detected that this file isn't safe to download. OK