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Submitted URL: http://www.clearstep.health/
Effective URL: https://www.clearstep.health/
Submission: On December 23 via api from US — Scanned from DE
Effective URL: https://www.clearstep.health/
Submission: On December 23 via api from US — Scanned from DE
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We use cookies to give you the best possible user experience. By clicking “Accept” you agree to use of cookies. To find out more, see our Privacy Policy. Accept Decline Smart Care Routing™ Virtual Triage Empower patient-consumers to triage themselves to the right care and services. Patient Services Automate key patient-consumer touchpoints and reduce administrative burdens. Clinical Journeys Streamline patient follow-ups and remote monitoring workflows. Why Clearstep? About Our Mission Meet the Team Careers Resource Center Schedule a Demo No items found. GUIDE AND EMPOWER PATIENTS THROUGH HEALTH JOURNEYS WITH AI SMART CARE ROUTING INCREASE CARE ACCESS, SECURE MORE BOOKED APPOINTMENTS, OPTIMIZE STAFF EFFICIENCY, AND ENHANCE PATIENT EXPERIENCES AND OUTCOMES. Get in touch Explore Smart Care Routing™ Leading healthcare institutions trust Clearstep CLEARSTEP IS AN AI CHAT HEALTHCARE ASSISTANT PROVIDING PATIENTS WITH PERSONALIZED GUIDANCE TO MEET THEIR CARE NEEDS VIRTUAL TRIAGE Empower patient consumers to check symptoms and triage themselves to the right care and services. Offer real-time appointment scheduling to attract and retain patients, fill schedules and improve access to care. Learn More PATIENT SERVICES Automate common patient touch points, requests, and reminders. Reduce administrative burdens on care teams. Learn More CLINICAL JOURNEYS Reduce readmissions by streamlining patient follow-ups and remote monitoring workflows. Learn More WHO WE WORK WITH HEALTH SYSTEMS We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. HEALTH PLANS & PAYERS We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. DIGITAL HEALTH PARTNERS We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions. PATIENTS LOVE CLEARSTEP! OUR NET PROMOTER SCORE IS 4X ABOVE THE INDUSTRY AVERAGE FOR HEALTHCARE "NICE WAY TO GUIDE PATIENTS." Net Promoter Score 9 "THIS IS SUPER HELPFUL. I REALLY LIKED THIS TOOL AS I AM NEVER SURE WHO I SHOULD MAKE AN APPOINTMENT WITH WHEN I HAVE SOMETHING OTHER THAN A GENERAL CHECKUP/PHYSICAL." Net Promoter Score 10 "THIS HELPS SOOTH A MAMA'S BRAIN FROM RUSHING THEIR BABY TO ER IN THE LATE NIGHT HOURS" Net Promoter Score 10 "I LIKE IT. I LIKE IT A LOT. IT'S REALLY HELPFUL. THIS IS A VERY GOOD IDEA WHOEVER CAME UP WITH IT. IT'S VERY GOOD TO BE ABLE TO SIT DOWN AND TALK TO SOMEBODY OR TEXT ABOUT SYMPTOMS THAT YOU'RE HAVING BECAUSE THE BODY IS SOMETHING SERIOUS." Net Promoter Score 10 "THIS IS GREAT. SPECIALLY WHEN PEOPLE LIKE MYSELF GETTING OLDER GETTING PAIN AND HAVE QUESTIONS BUT TO SCARED TO GO TO HOSPITAL OR SEE A DOCTOR. THIS IS GREAT. THANK YOU." Net Promoter Score 10 "I FOUND IT QUITE ACCURATE IN THE LINE OF QUESTIONING. LIKE I WAS TRULY BEING CARED FOR." Net Promoter Score 10 Slide 2 of 2. Clearstep in the news "THE EASY BUTTON FOR HEALTHCARE ENGAGEMENT" A Healthcare Innovation webinar with Joel Nelson, Chief Transformation Office of Duly Health & Care and Adeel Malik, CEO of Clearstep Read post and watch "THIS SYSTEM SAVED LIVES" BayCare's Innovative Approach to Improve Patient Experience and Outcomes A Health Leaders webinar with Dr. Alan Weiss, MD, Chief Medical Information Officer of BayCare Health and Bilal Naved, COO of Clearstep Watch the webinar “CLEARSTEP’S SMART CARE ROUTING HELPS PATIENTS CONNECT WITH THE MOST APPROPRIATE TYPE OF CLINICIAN” Pushing the Boundaries of Virtual Care Dr. Matthew Sakumoto, MD, Clinical Intelligence Lead of Clearstep Read now FREQUENTLY ASKED QUESTIONS Do you white label? Yes, we can configure Clearstep’s color palette, logos, and triage endpoints (with specific provider and facility data as well as scheduling resources) to match your organization’s brand guidelines and specific care resources. What is your pricing model? Clearstep is a SaaS solution that is licensed for a fixed monthly fee with additional variable fees associated with the features you select for your Clearstep implementation and the scale of the implementation. How configurable is the Clearstep platform? The core of the Clearstep platform is a powerful symptom checking and care routing engine. Additional features can be plugged into the core according to your organization’s needs. We offer several product bundles that meet the needs of most organizations. For more information on configuring Clearstep for your organization, please contact us. What EMR and data integrations are available? Clearstep integrates with facility, inventory, scheduling, EMR, and CRM databases. We are a member of Epic’s AppOrchard. Summaries of Clearstep encounters can also be pushed back and stored as a record. I am interested in bringing the Clearstep platform into our health system, but am unsure which stakeholders to pitch the solution to. Any thoughts? Clearstep frequently works with Digital or Patient Experience, Marketing, and IT departments. We recommend reaching out to directors, VPs, SVPs, and / or chief-level executives in each of these departments to learn more about the digital front door, symptom checking, digital triage, or care routing initiatives that may already be in place. How do you protect PHI? All data is encrypted both in transit and at rest. We only store user-identifying data after receiving explicit consent from the user. All such user-identifying data is stored separately from medical data. We never store IP addresses. WANT TO LEARN MORE? Send us a message to schedule a demo or learn more about Smart Care Routing™ from Clearstep. First name* Last name* Company name* Email* Phone number Job Function* Please SelectDigital & InnovationIT & TechnologyMarketingMedical Provider NursingOperationsPatient / Customer Experience Patient AccessQualityOther Purpose of Inquiry* Please SelectCareer inquiry Learn more about Virtual TriageLearn more about Patient ServicesLearn more about Clinical Journeys Learn more about Clinical JourneysLearn more about Patient ServicesLearn more about Virtual TriagePartnership inquiryRequest a demoSales inquiry Other Clearstep needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy. CLEARSTEP CONNECTIONS Subscribe to our newsletter to have expert insights on trending healthcare topics delivered to your inbox monthly. Clearstep needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For more information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privcay, please review ourPrivacy Policy. First name* Last name* Email* Smart Care Routing™ for Healthcare Explore Smart Care Routing™ Get in touch Smart Care Routing™Virtual TriagePatient ServicesClinical Journeys Why Clearstep?Resource CenterBlog AboutContact TermsPrivacySecurity Subscribe for updates Email Thanks, we've got your info! Oops! Something went wrong while submitting the form. © 2022 Clearstep Inc. All right reserved.