help.venmo.com
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URL:
https://help.venmo.com/hc/en-us/requests/new?ticket_form_id=360001521814&ffs
Submission: On March 01 via manual from US — Scanned from DE
Submission: On March 01 via manual from US — Scanned from DE
Form analysis 2 forms found in the DOM
GET /hc/en-us/search
<form role="search" class="search" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query" id="query" placeholder="Search"
aria-label="Search"></form>POST /hc/en-us/requests
<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/en-us/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="form-field select optional request_ticket_form_id"><label for="request_issue_type_select">Which category best describes your problem?</label>
<a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_dmhqell77" aria-label="Which category best describes your problem?" style="max-width: 100%;">Document Upload</a><select name="request[ticket_form_id]"
id="request_issue_type_select" aria-label="Which category best describes your problem?" autofocus="autofocus" style="display: none;">
<option data-url="https://help.venmo.com/hc/en-us/requests/new" value="-">-</option>
<option data-url="https://help.venmo.com/hc/en-us/requests/new?ticket_form_id=360001521814" selected="selected" value="360001521814">Document Upload</option>
<option data-url="https://help.venmo.com/hc/en-us/requests/new?ticket_form_id=624807" value="624807">Support Request</option>
</select>
</div>
<div class="form-field string required request_anonymous_requester_email"><label for="request_anonymous_requester_email">Email address on file with Venmo</label>
<input type="text" name="request[anonymous_requester_email]" id="request_anonymous_requester_email" aria-required="true">
<p>If you aren't sure or do not have a Venmo account, please enter the email address where you are best reached.</p>
</div>
<div class="form-field string required request_subject" style="display: none;">
<label id="request_subject_label" for="request_subject">Subject</label>
<input type="text" name="request[subject]" id="request_subject" maxlength="150" size="150" aria-required="true" aria-labelledby="request_subject_label">
</div>
<div class="suggestion-list" data-hc-class="searchbox" data-hc-suggestion-list="true"></div>
<div class="form-field string optional request_custom_fields_10790681873043" hidden="">
<label id="request_custom_fields_10790681873043_label" for="request_custom_fields_10790681873043">Is your business a government entity, publicly listed company, sole proprietor, or unincorporated association?</label>
<input type="hidden" name="request[custom_fields][10790681873043]" id="request_custom_fields_10790681873043" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Yes","value":"buscat_gov-pub-etc"},{"label":"No","value":"buscat_not-gov-pub-etc"}]"
aria-required="false" aria-labelledby="request_custom_fields_10790681873043_label" value=""
disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_lv6nxtlpd" aria-required="false" aria-labelledby="request_custom_fields_10790681873043_label" style="max-width: 100%;">-</a>
</div>
<div class="form-field string optional request_custom_fields_10789936853395" hidden="">
<label id="request_custom_fields_10789936853395_label" for="request_custom_fields_10789936853395">a. Name and Title of Natural Person who created business profile</label>
<input type="text" name="request[custom_fields][10789936853395]" id="request_custom_fields_10789936853395" aria-required="false" aria-labelledby="request_custom_fields_10789936853395_label" disabled="">
</div>
<div class="form-field text optional request_custom_fields_10789992327059" hidden="">
<label id="request_custom_fields_10789992327059_label" for="request_custom_fields_10789992327059">b. Name, Address, and Type of Legal Entity for which the business profile was created</label>
<textarea name="request[custom_fields][10789992327059]" id="request_custom_fields_10789992327059" aria-required="false" aria-labelledby="request_custom_fields_10789992327059_label" disabled=""></textarea>
</div>
<div class="form-field text optional request_custom_fields_10790119527443" hidden="">
<label id="request_custom_fields_10790119527443_label" for="request_custom_fields_10790119527443">c. The following information</label>
<textarea name="request[custom_fields][10790119527443]" id="request_custom_fields_10790119527443" aria-required="false" aria-describedby="request_custom_fields_10790119527443_hint" aria-labelledby="request_custom_fields_10790119527443_label"
disabled=""></textarea>
<p id="request_custom_fields_10790119527443_hint">If no individual meets this definition, please write "Not applicable"</p>
</div>
<div class="form-field text optional request_custom_fields_10790192401939" hidden="">
<label id="request_custom_fields_10790192401939_label" for="request_custom_fields_10790192401939">Individual #2</label>
<textarea name="request[custom_fields][10790192401939]" id="request_custom_fields_10790192401939" aria-required="false" aria-describedby="request_custom_fields_10790192401939_hint" aria-labelledby="request_custom_fields_10790192401939_label"
disabled=""></textarea>
<p id="request_custom_fields_10790192401939_hint">If no individual meets this definition, please write "Not applicable"</p>
</div>
<div class="form-field text optional request_custom_fields_10790195901971" hidden="">
<label id="request_custom_fields_10790195901971_label" for="request_custom_fields_10790195901971">Individual #3</label>
<textarea name="request[custom_fields][10790195901971]" id="request_custom_fields_10790195901971" aria-required="false" aria-describedby="request_custom_fields_10790195901971_hint" aria-labelledby="request_custom_fields_10790195901971_label"
disabled=""></textarea>
<p id="request_custom_fields_10790195901971_hint">If no individual meets this definition, please write "Not applicable"</p>
</div>
<div class="form-field text optional request_custom_fields_10790220488723" hidden="">
<label id="request_custom_fields_10790220488723_label" for="request_custom_fields_10790220488723">Individual #4</label>
<textarea name="request[custom_fields][10790220488723]" id="request_custom_fields_10790220488723" aria-required="false" aria-describedby="request_custom_fields_10790220488723_hint" aria-labelledby="request_custom_fields_10790220488723_label"
disabled=""></textarea>
<p id="request_custom_fields_10790220488723_hint">If no individual meets this definition, please write "Not applicable"</p>
</div>
<div class="form-field text optional request_custom_fields_10790296154259" hidden="">
<label id="request_custom_fields_10790296154259_label" for="request_custom_fields_10790296154259">d. The following information for one individual with significant responsibility for managing the legal entity listed above</label>
<textarea name="request[custom_fields][10790296154259]" id="request_custom_fields_10790296154259" aria-required="false" aria-labelledby="request_custom_fields_10790296154259_label" disabled=""></textarea>
</div>
<div class="form-field string optional request_custom_fields_10790433514131" hidden="">
<label id="request_custom_fields_10790433514131_label" for="request_custom_fields_10790433514131">I hereby certify, to the best of my knowledge, that the information provided above is complete and correct.</label>
<input type="hidden" name="request[custom_fields][10790433514131]" id="request_custom_fields_10790433514131" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"I agree","value":"agrees_to_policies"}]" aria-required="false"
aria-labelledby="request_custom_fields_10790433514131_label" value=""
disabled=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_zovdjdgy8" aria-required="false" aria-labelledby="request_custom_fields_10790433514131_label" style="max-width: 100%;">-</a>
</div>
<div class="form-field text required request_description">
<label id="request_description_label" for="request_description">What are you attaching?</label>
<textarea name="request[description]" id="request_description" aria-required="true" aria-labelledby="request_description_label"></textarea><input type="hidden" name="request[description_mimetype]" id="request_description_mimetype"
value="text/plain" style="display: none;" autocomplete="off">
</div>
<div class="form-field string optional request_custom_fields_360026193494" style="display: none;">
<label id="request_custom_fields_360026193494_label" for="request_custom_fields_360026193494">Assignee ID<span class="optional">(optional)</span></label>
<input type="number" name="request[custom_fields][360026193494]" id="request_custom_fields_360026193494" step="1" aria-required="false" aria-labelledby="request_custom_fields_360026193494_label">
</div>
<div class="form-field string optional request_custom_fields_360024631914" style="display: none;">
<label id="request_custom_fields_360024631914_label" for="request_custom_fields_360024631914">Your Ticket Number<span class="optional">(optional)</span></label>
<input type="number" name="request[custom_fields][360024631914]" id="request_custom_fields_360024631914" step="1" aria-required="false" aria-labelledby="request_custom_fields_360024631914_label">
</div>
<div class="form-field boolean optional request_custom_fields_8353540249875" style="display: none;">
<label id="request_custom_fields_8353540249875_label" for="request_custom_fields_8353540249875">Tax Document Upload<span class="optional">(optional)</span></label>
<input name="request[custom_fields][8353540249875]" type="hidden" value="off" autocomplete="off"><input aria-required="false" aria-labelledby="request_custom_fields_8353540249875_label" type="checkbox" value="on"
name="request[custom_fields][8353540249875]" id="request_custom_fields_8353540249875">
</div>
<div class="form-field boolean optional request_custom_fields_360027597414" style="display: none;">
<label id="request_custom_fields_360027597414_label" for="request_custom_fields_360027597414">For Specialist<span class="optional">(optional)</span></label>
<input name="request[custom_fields][360027597414]" type="hidden" value="off" autocomplete="off"><input aria-required="false" aria-labelledby="request_custom_fields_360027597414_label" type="checkbox" value="on"
name="request[custom_fields][360027597414]" id="request_custom_fields_360027597414">
</div>
<div class="form-field boolean optional request_custom_fields_10790799875475" style="display: none;">
<label id="request_custom_fields_10790799875475_label" for="request_custom_fields_10790799875475">BO Form<span class="optional">(optional)</span></label>
<input name="request[custom_fields][10790799875475]" type="hidden" value="off" autocomplete="off"><input aria-required="false" aria-labelledby="request_custom_fields_10790799875475_label" type="checkbox" value="on"
name="request[custom_fields][10790799875475]" id="request_custom_fields_10790799875475">
</div>
<script
data-conditional-fields="[{"parent_field_id":"request_custom_fields_10790799875475","value":true,"child_fields":[{"id":"request_custom_fields_10790433514131","is_required":true},{"id":"request_custom_fields_10790681873043","is_required":true}]},{"parent_field_id":"request_custom_fields_10790681873043","value":"buscat_not-gov-pub-etc","child_fields":[{"id":"request_custom_fields_10789936853395","is_required":true},{"id":"request_custom_fields_10789992327059","is_required":true},{"id":"request_custom_fields_10790195901971","is_required":true},{"id":"request_custom_fields_10790220488723","is_required":true},{"id":"request_custom_fields_10790296154259","is_required":true},{"id":"request_custom_fields_10790119527443","is_required":true},{"id":"request_custom_fields_10790192401939","is_required":true}]}]">
</script>
<div class="form-field">
<label for="request-attachments"> Attachments<span class="optional">(optional)</span>
</label>
<div id="upload-dropzone" class="upload-dropzone">
<input type="file" multiple="true" id="request-attachments" data-fileupload="true" data-dropzone="upload-dropzone" data-error="upload-error" data-create-url="/hc/en-us/request_uploads" data-name="request[attachments][]"
data-pool="request-attachments-pool" data-delete-confirm-msg="" aria-describedby="upload-error" accept=".3gp, .bmp, .csv, .gif, .heic, .heif, .hevc, .jpeg, .jpg, .mkv, .mov, .mp4, .pdf, .png, .xlsx">
<span>
<a>Add file</a> or drop files here </span>
</div>
<div id="upload-error" class="notification notification-error notification-inline" style="display: none;">
<span data-upload-error-message=""></span>
</div>
<ul id="request-attachments-pool" class="upload-pool" data-template="upload-template"></ul>
<script type="text/html" id="upload-template">
<li class="upload-item" data-upload-item>
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" aria-hidden="true" class="upload-item-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round" d="M2.5 4v4.5c0 1.7 1.3 3 3 3s3-1.3 3-3v-6c0-1.1-.9-2-2-2s-2 .9-2 2v6c0 .6.4 1 1 1s1-.4 1-1V4" />
</svg>
<div aria-hidden="true" class="upload-item-icon-spacer"></div>
<a class="upload-link" target="_blank" data-upload-link></a>
<p class="upload-path" data-upload-path></p>
<p class="upload-path" data-upload-size></p>
<p data-upload-issue class="notification notification-alert notification-inline" aria-hidden="true"></p>
<span class="upload-remove" aria-label="Remove attachment" role="button" tabindex="0" data-upload-remove>
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" class="upload-item-icon">
<path stroke="currentColor" stroke-linecap="round" d="M3 9l6-6m0 6L3 3" />
</svg>
</span>
<div class="upload-progress" data-upload-progress></div>
<input type="hidden">
</li>
</script>
</div>
<footer>
<div id="attNote">
<i><strong>Please make sure your attachments have fully uploaded before pressing “Submit”.</strong> You may upload multiple attachments totaling up to 50 Mb. If your document includes a full credit card number, please partially or fully obscure the number prior to uploading.</i>
</div><br><input type="submit" name="commit" value="Submit">
</footer>
</form>Text Content
Skip to main content Submit a request Log in 1. Venmo 2. Submit a request DOCUMENT UPLOAD Which category best describes your problem? Document Upload- Document Upload Support Request Email address on file with Venmo If you aren't sure or do not have a Venmo account, please enter the email address where you are best reached. Subject Is your business a government entity, publicly listed company, sole proprietor, or unincorporated association? - a. Name and Title of Natural Person who created business profile b. Name, Address, and Type of Legal Entity for which the business profile was created c. The following information If no individual meets this definition, please write "Not applicable" Individual #2 If no individual meets this definition, please write "Not applicable" Individual #3 If no individual meets this definition, please write "Not applicable" Individual #4 If no individual meets this definition, please write "Not applicable" d. The following information for one individual with significant responsibility for managing the legal entity listed above I hereby certify, to the best of my knowledge, that the information provided above is complete and correct. - What are you attaching? Assignee ID(optional) Your Ticket Number(optional) Tax Document Upload(optional) For Specialist(optional) BO Form(optional) Attachments(optional) Add file or drop files here Please make sure your attachments have fully uploaded before pressing “Submit”. You may upload multiple attachments totaling up to 50 Mb. If your document includes a full credit card number, please partially or fully obscure the number prior to uploading. OTHER WAYS TO CONNECT * Send us an email by filling out the form above * For the fastest service, chat with us in our mobile app (M-S, 8:00am–10:00pm CT, seven days a week). * Call us at (855) 812-4430 (8:00am–8:00pm CT, seven days a week) VENMO CREDIT CARD (POWERED BY VISA) * Call Synchrony Bank at the phone number listed on the back of your Venmo Credit Card (24 hours a day, seven days a week) * If your card has been lost or stolen, please call Venmo Credit Card support from the Get Help section of your Venmo app. Synchrony Bank's contact information can also be found in our Venmo Credit Card FAQ. VENMO DEBIT CARD AND PURCHASING WITH VENMO SUPPORT * Send us an email by filling out the form above and selecting "Venmo Debit Card question" * Send us an email at debitcardsupport@venmo.com * Chat with us in our mobile app (M-S, 8:00am–10:00pm CT, seven days a week). * Call the phone number listed on the back of your Venmo Debit Card (Card deactivation: Seven days a week, 24 hours a day; Live agent: 8:00am to 8:00pm CT, seven days a week) BUSINESS PROFILE SUPPORT * Send us an email by filling out the form above and selecting "Business Profile" * Send us an email at businesssupport@venmo.com SEND & RECEIVE * How it works * Tips & Tricks * Manage Balance * Direct Deposit PAY WITH VENMO * Ways to pay * Pay businesses * Pay in apps & online * Pay in stores * Venmo Debit Card * Venmo Credit Card VENMO FOR BUSINESS * Accept Venmo payments * Business profiles * Accept Venmo in stores * Accept Venmo in apps & online RESOURCES * Why Venmo * Help Center * Our fees * Blog * News & Press * Developers COMPANY * Our Team * Jobs * Accessibility LEGAL * Terms * Privacy CONTACT * Contact us * Contact Support (opens in a new tab)(opens in a new tab) Venmo is a service of PayPal, Inc., a licensed provider of money transfer services (NMLS ID: 910457). All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. © 2021 PayPal, Inc.