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SOLVING YOUR MOST COMPLEX PLANNING CHALLENGES

Solutions Overview


YOUR FUNCTION

 * Finance
 * Sales & Marketing
 * Supply Chain
 * HR & Workforce


YOUR INDUSTRY

 * Consumer Goods
 * Financial & Business Services
 * Government & Public Sector
 * Higher Education
 * Manufacturing
 * Retail
 * Technology, Media & Telecommunications


YOUR PARTNER

 * Partner Solutions Showcase

EXPLORE INDUSTRY RESEARCH

What do Gartner, Forrester, and IDC have in common? They all named Anaplan a
planning leader.  


YOUR SUCCESS IS THE HEART OF OUR SUCCESS

Meet our customers


SUCCESS

 * Success Center
 * Customer Stories
 * Platform Training


SUPPORT

 * Support Center
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 * Documentation
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 * Forums
 * Contact Support

HEAR FROM OUR CUSTOMERS AT ANAPLAN CONNECT 2024

Join us for a day of connected inspiration from your industry-leading peers who
have found the answer in agile, connected enterprise planning.


TRANSFORM HOW YOU SEE, PLAN AND LEAD YOUR BUSINESS

Why Anaplan


THE ANAPLAN PLATFORM

 * Platform Overview
 * Connected Planning
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 * Intelligence
 * Planning & Modelling
 * Extensibility
 * Enterprise Scale
 * Security
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SERVICES

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GET STARTED TODAY

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Explore on-demand demos to discover how our modeling and planning capabilities
are designed to meet the specific and unique needs of your business.

Get a personalized demo

Transform how you see, plan, and lead your business

Contact us

We’d love to find out how we can help you


EVENTS, TRAINING, AND CONTENT FOR YOUR PLANNING JOURNEY

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LEARN

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ATTEND

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VISIT OUR BLOG AND NEWSROOM

Your hub for Anaplan updates, insights, perspectives, and innovations.


TRANSFORM HOW YOU SEE, PLAN AND LEAD YOUR BUSINESS

Why Anaplan


ABOUT

 * Why Anaplan
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ESG

 * ESG at Anaplan
 * Equity & Inclusion
 * Community & Sustainability
 * Trust & Integrity

PARTNERS

Find a Partner

Powerful partnerships to drive your digital transformation and deliver
game-changing strategies. 

Partner Solutions Showcase

Solutions for your business, your industry, from the world’s leading alliances.

 * Solutions
   Your Function
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--------------------------------------------------------------------------------


ANAPLAN PRIVACY STATEMENT



--------------------------------------------------------------------------------


EFFECTIVE DATE: AUGUST 21, 2023

Anaplan, Inc. and its related entities (collectively “Anaplan”) recognize the
importance of privacy, security, and data protection to our users, customers,
and partners worldwide.

This Privacy Statement (“Statement”) informs you of our privacy practices, the
choices you can make, and the rights you can exercise in relation to your
personal data that we collect and use when you interact with Anaplan’s websites,
products, and services, when you apply for a job with Anaplan or visit our
office, or when you engage with our customer support representatives.

--------------------------------------------------------------------------------


CHEVRON-DOWNCREATED WITH SKETCH. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE
COLLECT IT

INFORMATION COLLECTED ABOUT YOU

When you interact with our websites, products, services, customer support
channels, or job application process at Anaplan, we may ask you to provide some
personal information. When we request this type of information, we will notify
you as to why we are asking for information and how this information will be
used.

 * Contact data: The information we may collect includes your personal and/or
   business contact information, such as your first and last name, email
   address, phone number, mailing address, and information about the
   organization you represent, and other similar data and identifiers.
 * Account data: We collect first and last name, username, and passwords when
   your Anaplan account is activated.
 * Professional and employment data: We may collect your job title, professional
   certifications details, employment history, and similar information when you
   register for our events, participate in user research, or apply for a job at
   Anaplan.
 * Payment and billing data: We collect information necessary for processing
   payments and preventing fraud, including bank account details and other
   related billing information.
 * Location data: We collect location data when you choose and opt-in to provide
   location-related information when interacting with our website.
 * Demographic data: We may collect when you choose to provide some demographic
   data, such as your gender, diversity and inclusion, veteran, or disability
   details when you apply for a job at Anaplan.
 * Video or voice data: When you interact with our customer support or
   participate in user research studies, we may collect video and/or audio
   recordings, and transcripts of those recordings. We may also collect your
   photo or video footage via CCTV cameras or other technologies when you visit
   our office or participate in our events and conferences.
 * Other information: Examples of other information that we may collect from you
   include information you provide when you interact online or by phone with our
   customer support channels, or any additional information you chose to provide
   to us while interacting with our websites, products, and services.

INFORMATION COLLECTED AUTOMATICALLY

We may collect information automatically from your device, such as through the
website’s internet access logs and technology.

 * Device data: We may collect information about your device, including internet
   protocol (IP) addresses, browser type, internet service provider (ISP),
   referring/exit pages, the files viewed on our site (e.g., HTML pages,
   graphics, etc.), operating system, date/time stamp, and/or clickstream data
   to analyze trends in the aggregate and administer the site.
 * Online activity data: we use cookies or similar technologies to analyze
   trends, administer the website, track users’ movements around the website,
   and to gather other information about our user-base. You can control the use
   of cookies at the individual browser level by updating your cookie
   preferences, but if you choose to disable cookies, it may limit your use of
   certain features or functions on our website or service.

INFORMATION COLLECTED FROM THIRD PARTIES

 * Data brokers: We may receive commercially available data such as name,
   mailing address, email address, job title, and other business contact
   details.
 * Advertising providers: Our third-party providers may use technologies such as
   cookies to gather information about your activities on this site and other
   sites to provide you with advertising based upon your browsing activities and
   interests if you have accepted the use of such cookies when first accesing
   our site.  You can change your cookies settings at the individual browser
   level by updating your cookie preferences, but if you choose to disable
   cookies, it may limit your use of certain features or functions on our
   website or service.
 * Analytics providers: We may receive non-personal data, such as aggregated or
   de-identified demographic/profile data, from third-party sources including
   selected partners and companies that specialize in providing enterprise data,
   analytics, and software as a service.

DATA SUBMITTED THROUGH THE ANAPLAN PLATFORM

While using Anaplan product and services, customers may load various types of
data to our platform. Platform data is governed by the contractual agreements
between Anaplan and customers. Anaplan will not disclose or distribute any such
platform data except as provided in the contractual agreement between Anaplan
and the customer or as may be required by law.


CHEVRON-DOWNCREATED WITH SKETCH. HOW WE USE YOUR PERSONAL INFORMATION

We use and process your data for the following business purposes:

 * Provisioning and operating: We use your data to operate our websites and
   provision our products and services. The use of information collected through
   the platform is limited to the purpose of providing the service for which a
   customer engaged Anaplan.
 * Marketing and advertising: We use your data to inform you about current and
   new products and services.
 * Billing and payments: We use your data to invoice and process payments.
 * General communication: We may use your data to respond appropriately to your
   comments, questions, requests, and inquiries.
 * Product service communication: We may use your data to communicate with you
   directly for upcoming product releases, service updates, or if we detect
   suspicious activity on your account.
 * Product support and improvement: We use your data to address or prevent
   service or technical problems and to respond to support issues. We may also
   use your data to improve the performance of our products, services, and
   support channels.
 * Security: We use your data to provide online security for our websites,
   products, and services. We may also maintain additional security measures,
   such as CCTV, to safeguard our physical locations.
 * Research and development: We use your data to innovate new and existing
   product features using research and development tools and incorporating data
   analysis activities.
 * Mergers and acquisitions: If we take steps to enter into a reorganization,
   restructuring, merger, acquisition, or transfer of assets (“Business
   Transfer”), we may also use your personal information as reasonably necessary
   to give effect to that Business Transfer.
 * Job applications: We may use your data to manage your job application
   process.
 * Administering online education: We may use your data to manage your Anaplan
   online education account, to administer online courses, tests, and to issue
   certifications.
 * Events and webinars: We may use your data to facilitate conferences,
   webinars, and other events.
 * Compliance with law: Where required, we may use your data to comply with
   applicable laws, regulations, court orders, government, and law enforcement
   requests, to investigate security and privacy incidents, and to solve any
   customer disputes.
 * Legal basis for processing: Under the General Data Protection Regulation
   (GDPR), we process your personal data on several different legal basis, as
   follows:
   * Based on necessity to perform contracts with you: When you access, use, or
     register for services, you form a contract with us based on the applicable
     terms of use or terms of service. We need to process your personal data to
     discharge our obligations in any such contract, fulfill your requests and
     orders, answer questions and requests from you, and provide tailored
     customer support.
   * Based on compliance with legal obligations: We may need to process your
     personal data to comply with relevant laws or regulatory requirements, and
     to respond to lawful requests, court orders, and legal processes.
   * Based on our legitimate interests: We process your personal data to send
     you invitations to relevant Anaplan products, services, and newsletters
     (unless you have opted out), understand which offerings may be relevant to
     you, and to improve our products, solutions, and business practices.
   * Based on your consent: In certain situations, we process your data based on
     your consent. When applicable, we will ask for your consent before we
     process your information. You have a right to withdraw your consent at any
     time.
 * We may also use your personal information as instructed by you for other
   purposes, which we would describe to you when we collect the information.


CHEVRON-DOWNCREATED WITH SKETCH. TO WHOM DO WE DISCLOSE YOUR PERSONAL
INFORMATION

 * Anaplan entities: We may transfer your personal data to other Anaplan
   entities in the United States and internationally for the purposes outlined
   in this Statement.
 * Service providers: We may disclose your information to affiliated and
   unaffiliated service providers such as our hosting, billing, collaboration,
   email service, analytics, advertising, customer service, event, or campaign
   management providers to help us with the activities described in this
   Statement. These companies are authorized to use your personal information
   only as necessary to provide these services to us or on our behalf.
 * Trusted partners: We may partner with other companies that offer products or
   services related to ours or that host or sponsor-related events. We may
   disclose your information to these business partners if you express interest
   in such products, services, or events. If you provide your personal
   information to event sponsors at their booths or presentations, you should
   review their privacy policies to learn how they use personal information.
 * Business transfers: If Anaplan is involved in a business transfer, you will
   be notified of any change in ownership or new uses of your personal
   information, as well as any choices you may have regarding your personal
   information.
 * Compliance with law: We may also disclose your personal information as
   required by law or respond to valid legal requests.

Anaplan will not use or disclose your personal information in ways unrelated to
those described above without first notifying you and offering you a choice as
to whether we may use your personal information in a different manner.


CHEVRON-DOWNCREATED WITH SKETCH. INTERNATIONAL TRANSFER OF DATA

In accordance with applicable laws, personal information covered by this
Statement may be transferred to and processed outside of the country in which
you are resident to Anaplan or its affiliates, subsidiaries, or service
providers, including to the United States, Australia, Singapore, and other
countries as we deem appropriate from time to time. These countries may not have
equivalent privacy and data protection laws (and, in some cases, may not be as
protective). We will protect your personal data in accordance with this
Statement wherever it is processed. By submitting your personal information to
Anaplan, you consent to such transfers and to the worldwide processing of your
personal information.

Certain recipients (our service providers and/or Anaplan group companies) who
process your personal data on our behalf may also transfer personal data outside
the country in which you are resident. Where such transfers occur, we will put
in place a transfer agreement to protect your personal data.

EU-U.S. transfer of personal data
When we transfer personal data out of the European Economic Area (“EEA”),
Switzerland, and the UK to countries that do not benefit from an adequacy
decision, as determined by the European Commission, we will rely on Standard
Contractual Clauses approved by the European Commission and other contractual
measures to ensure that adequate safeguards are in place with respect to the
data. Additionally, Anaplan will rely on the EU-U.S. Data Privacy Framework
(EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data
Privacy Framework (Swiss-U.S. DPF) for transfers of personal data from the EEA,
UK, and Switzerland.

Data Privacy Framework

Anaplan Inc. (“Anaplan-U.S.”) complies with the EU-U.S. Data Privacy Framework
(EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data
Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of
Commerce. Anaplan-U.S. has certified to the U.S. Department of Commerce that it
adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF
Principles) with regards to the processing of personal data received from the
European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and
Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.  Anaplan-U.S. has
certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S.
Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regards to
the processing of personal data received from Switzerland in reliance on the
Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy
Statement and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles,
the Principles shall govern. To learn more about the Data Privacy Framework
(“DPF”) program, and to view our certification, please visit
https://www.dataprivacyframework.gov/.

Anaplan-U.S. is responsible for the processing of personal data it receives,
under the DPF, and subsequently transfers to a third party acting as an agent on
its behalf. Anaplan-U.S. complies with the DPF Principles for all onward
transfers of personal data from the EEA, UK, and Switzerland, including the
onward transfer liability provisions. 

Anaplan-U.S. is subject to the regulatory enforcement powers of the U.S. Federal
Trade Commission. In certain situations, Anaplan-U.S. may be required to
disclose personal data in response to lawful requests by public authorities,
including to meet national security or law enforcement requirements.   

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the
Swiss-U.S. DPF, Anaplan-U.S. commits to refer unresolved complaints concerning
its handling of personal data received in reliance on the EU-U.S. DPF, the UK
Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to our U.S.-based
third-party dispute resolution provider (free of charge). If you have an
unresolved DPF-related privacy or data concern that we have not addressed
satisfactorily, please contact our U.S.- based third-party dispute resolution
provider.
For complaints regarding DPF compliance not resolved by any of the other DPF
mechanisms, you have the possibility, under certain conditions, to invoke
binding arbitration. Further information can be found on the official DPF
website.

APEC Cross Border Privacy Rules System   

Anaplan’s global privacy practices, described in this Privacy Statement, comply
with the Asia Pacific Economic Cooperation (“APEC”) Cross Border Privacy Rules
system (“CBPRs”). The APEC CBPR system provides a framework for organizations to
ensure protection of personal information transferred among participating APEC
economies. More information about the APEC framework can be found on the CBPRs
site.

If you have an unresolved privacy or data concern related to Anaplan’s APEC
Certification that we have not addressed satisfactorily, please contact our
U.S.- based third-party dispute resolution provider (free of charge).


CHEVRON-DOWNCREATED WITH SKETCH. DATA RETENTION AND SECURITY

WE RETAIN YOUR PERSONAL DATA AS REQUIRED OR PERMITTED BY LAW AND WHILE THE DATA
CONTINUES TO HAVE A LEGITIMATE BUSINESS PURPOSE.

We have taken steps intended to maintain the security of your data and follow
generally accepted standards to protect the personal information submitted to
us, both during transmission and once we receive it. However, no method of
transmission over the internet, or method of electronic storage, is 100% secure.
Therefore, we cannot guarantee its absolute security. You should understand that
the open nature of the internet is such that data may flow over networks without
security measures and may be accessed and used by people other than those for
whom the data is intended. If you have any questions about security or any
reason to believe that your interaction with us is no longer secure (for
example, if you feel that the security of your account has been compromised),
please contact us at security@anaplan.com.

PLATFORM DATA RETENTION AND SECURITY

Anaplan retains platform data according to the timeframes set forth in the
relevant agreements with its customers and in compliance with applicable law. We
will retain your information for as long as your account is active or as needed
to provide you with services. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and enforce
our agreements.

Anaplan maintains a comprehensive written information security program that
contains administrative, technical, and physical safeguards designed to prevent
unauthorized access to customer data.


CHEVRON-DOWNCREATED WITH SKETCH. LINKS TO THIRD-PARTY SITES

Our websites include links to other third-party sites for your convenience and
information. If you access those links, you will leave the Anaplan websites and
if you submit personal information to any of those third-party sites, your
information is governed by their privacy policy, which may differ from
Anaplan’s. Anaplan does not endorse or make any representations about
third-party websites. We encourage you to carefully read the privacy policy of
any website you visit.


CHEVRON-DOWNCREATED WITH SKETCH. SOCIAL MEDIA WIDGETS

Our websites include social media features, such as the Facebook Like button and
widgets, the “Share this” button, or interactive mini-programs that run on our
site. These features may collect your IP address and which page you are visiting
on our site and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or are
hosted directly on our website. Your interactions with these features are
governed by the privacy policy of the company providing the feature.


CHEVRON-DOWNCREATED WITH SKETCH. PUBLIC FORUMS

TESTIMONIALS

We display personal testimonials of satisfied customers on our site in addition
to other endorsements. With your consent, we may post your testimonial along
with your name. If you wish to update or delete your testimonial, please contact
us at legal@anaplan.com 

BLOG/FORUM

Our website offers publicly accessible blogs or community forums. You should be
aware that any information you provide in these areas may be read, collected,
and used by others who access them. Anaplan is not responsible for any
information you choose to submit in these forums. Please request the removal of
your personal information from our blog or community forum by submitting
an Individual Rights Management request. In some cases, we may not be able to
remove your personal information, in which case, we will let you know if we are
unable to do so and why.

COMMUNITY SITES

When you get access to the Anaplan Platform, you may also have access to
community sites that allow you to subscribe using your email address and to post
information under your user name. As a user, you can request deletion of your
community profile by sending an email to support@anaplan.com.


CHEVRON-DOWNCREATED WITH SKETCH. COMMUNICATION PREFERENCES

We give you the option to receive a variety of marketing communications that may
include product or services information, events and conferences, blog updates,
premium content, training information, or invitations to participate in user
research. Subscription communications include email newsletters, software
updates, etc. that may be expressly requested by you or which you consented to
receive. You can manage your communication preferences at any time. If you don’t
want to receive a particular type of marketing material from us, click the
“unsubscribe” link in the corresponding emails, or update your preferences in
our Preference Center.

Anaplan provides you with choices about the setting of cookies and other
automatic data collection tools. You can learn more about our use of these tools
and how to opt-out by visiting your cookie preferences, or, if located in the
European Union, click here.


CHEVRON-DOWNCREATED WITH SKETCH. CHILDREN'S PRIVACY

Our websites, products and services are not intended for use by anyone under the
age of 16. Anaplan does not knowingly collect personal information from anyone
under the age of 16. If you are under 16, you may not attempt to register for
our events and services or send any information about yourself to us, including
your name, address, telephone number, or email address. If we become aware that
we have collected personal information from someone under the age of 16 without
verification of parental consent, we will delete that information promptly. If
you are a parent or legal guardian of a child under 16 and believe that a child
has provided us with their personal information, please contact us at the email
or mailing address provided at the end of this Statement.


CHEVRON-DOWNCREATED WITH SKETCH. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION


Depending on your location and subject to applicable laws, you may have certain
data protection rights. You may exercise your rights of access and request
corrections, suppression, objection, and deletion under applicable data
protection laws in accordance with the process outlined below.

Subject to limited exceptions under applicable law, if you are a natural persons
residing in Virginia, Colorado, Connecticut or Utah acting only in an individual
or household context (not for commercial or employment purposes), you may have
the right to (i) request to access or obtain a copy of personal information we
hold about you, (ii) request that we correct inaccurate personal information,
and (iii) request that we delete certain personal data we have collected from
you, subject to certain exceptions under the law. We may deny certain requests,
or fulfill a request only in part, based on our legal rights and obligations. We
will not discriminate against you if you exercise any of these rights under
applicable laws.

To exercise your rights, please submit a Individual Rights Management request or
call +1 (833) 312-0166. For your protection, we may only process requests with
respect to the personal information associated with the email address that you
use to send us your request, and we may need to verify your identity before
processing your request. We will respond to your requests within the timelines
prescribed by applicable law.


CALIFORNIA RESIDENTS

If you are a California resident, you can find information about how we use your
personal data and about your privacy rights in the California Privacy
Notice section of this Statement.


PLATFORM USERS' RIGHTS


Subject to limited exceptions under applicable law, Anaplan acknowledges that
you may have the right to access, update, correct, and delete your personal
information.

Please be advised that if we act as data processor/service provider to process
personal information, we do so on behalf of our customers under the terms of a
service agreement or similar agreement, and the information you have requested
therefore is under the control of that customer. Accordingly, an individual who
seeks access, or who seeks to correct, amend, or delete inaccurate data, should
direct his or her question to the applicable customer. If the customer requests
Anaplan to remove the personal data to comply with data protection regulations,
Anaplan will assist the customer with such removal in accordance with customer’s
instructions and subject to Anaplan’s ability to access the data as needed to
respond to the request.


CHEVRON-DOWNCREATED WITH SKETCH. CALIFORNIA PRIVACY NOTICE

This Notice supplements information contained in Anaplan’s Privacy Statement and
is applied solely to residents of the State of California (“consumers” or
“you”). Anaplan adopts this Notice and Statement to comply with the California
Consumer Privacy Act of 2018 and its regulations (CCPA). Any terms defined in
the CCPA have the same meaning when used in this Notice and Statement. This
Notice and Statement does not reflect our collection, use, or disclosure of
California residents’ personal information where an exception under the CCPA
applies.

 

COLLECTION OF PERSONAL INFORMATION

Please see the “What personal information we collect and how we collect it”
section earlier in this Statement to understand the sources from which we get
personal information.

We listed below categories of personal information we collect about California
residents and that we have collected in the preceding 12 months. These
categories correspond with the following categories listed in the CCPA’s
definition of personal information:

 * Identifiers: First and last name, address/billing address, telephone number,
   email address, user name, and IP address.
 * Personal information categories listed in the California Customer Records Act
   (Cal. Civ. Code § 1798.80(e)): First and last name, date of birth, address,
   telephone number, bank account number, and other financial information.
 * Characteristics of protected classifications under California or federal
   law: Age, gender, diversity, and inclusion information.
 * Audio, electronic, visual, thermal, olfactory, or similar information: Video
   and voice recordings.
 * Internet or network information: Browser type, internet service provider
   (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages,
   graphics, etc.), operating system, date/time stamp, and/or clickstream data,
   the approximate physical location associated with your IP address.
 * Professional or employment information: Your job title and organizational
   affiliation, professional certification details, and employment history.


SHARING OF PERSONAL INFORMATION

Please see the “To whom do we disclose personal information” section earlier in
this Statement to understand how we may disclose your personal information.

We only collect sensitive personal information, as the CCPA defines this term,
if you voluntarily disclose it to us. Please see “Howe we use your personal
information” above for information about the purposes for which we use your
personal information. We do not “sell” or “share” (as the CCPA defines these
terms) personal information about you. We obtain your consent and direction
before disclosing personal information to our advertising partners.
 

Additional subject rights:

If you are a California resident, you have the following rights:

 * Right to Know: You may request access to personal information we have
   collected about you, including the categories of personal information, the
   categories of sources from which the personal information is collected, the
   business or commercial purpose for collecting, selling, or sharing personal
   information, the categories of third parties to whom we disclose personal
   information, and the specific pieces of personal information we have
   collected about you. You may only exercise your right to know twice within a
   12-month period.
 * Right to delete: You may request deletion of personal information we have
   collected from you, subject to certain exceptions.
 * Right to Opt-out of the “sale” or “sharing” of your personal information. We
   did not sell or share your personal information in the preceding 12 months,
   including for cross-context behavioral advertising.
 * Right to limit the use and disclosure of sensitive personal information. We
   do not use or disclose sensitive personal information for purposes other than
   those specified in Cal. Civil Code 1798.121(a)To exercise your California
   privacy rights, submit a request using one of the methods described below,
   and provide the information required.
   
 * Non-Discrimination: You may not be discriminated against because you exercise
   any of your rights under the CCPA, in violation of California Civil Code §
   1798.125. including an employee's, applicant's, or independent contractor's
   right not to be retaliated against for the exercise of their CCPA rights.

To exercise your California privacy rights, submit a request using one of the
methods described below, and provide the information required.

To exercise any privacy rights, please submit a Individual Rights Management
request or by calling +1 (833) 312-0166. For your protection, we may only
process requests with respect to the personal information associated with the
email address that you use to send us your request, and we may need to verify
your identity before processing your request. We will respond to your requests
within the timelines prescribed by applicable law.

When a business sells your personal information, you have a right to opt out of
such a sale. Anaplan does not sell, and in the preceding 12 months did not sell,
California residents’ personal information. Anaplan does not have actual
knowledge that it sells the personal information of minors under 16 years of
age.
 

Verification

Only you, or someone legally authorized to act on your behalf, may make a
request related to your personal information. You may designate an authorized
agent by taking the steps outlined under "Authorized Agent" further below. In
your request or in response to us seeking additional information, you, or your
authorized agent, must provide sufficient information to allow us to reasonably
verify that you are, in fact, the person whose personal information was
collected which will depend on your prior interactions with us and the
sensitivity of the personal information being requested. We may ask you for
information to verify your identity and, if you do not provide enough
information for us to reasonably verify your identity, we will not be able to
fulfil your request. We will only use the personal information you provide to us
in a request for the purposes of verifying your identity and to fulfill your
request.
 

AUTHORIZED AGENT

You can designate an authorized agent to make a request under the CCPA on your
behalf if:

 * The authorized agent is a natural person, or a business entity registered
   with the Secretary of State of California and the agent provides proof that
   you gave the agent signed permission to submit the request.
 * You directly confirm with Anaplan that you provided the authorized agent with
   permission to submit the request.

If you use an authorized agent to submit a request to exercise your right to
know or your right to request deletion, please ensure that the authorized agent
sends an email to privacy@anaplan.com with the subject line “California request
to delete” and including the attachment of both the user in question and the
Authorized agent’s ID with a notarized letter verifying the relationship (e.g.,
parent or guardian), and including detailed information about the requested data
to be deleted.

If you provide an authorized agent with power of attorney pursuant to Probate
Code sections 4121 to 4130, it may not be necessary to perform these steps and
we will respond to any request from such authorized agent in accordance with the
CCPA.

 

CALIFORNIA SHINE THE LIGHT

Residents of the State of California, under California Civil Code § 1798.83,
have the right to request a list of all third parties to which the company has
disclosed personal information during the preceding year for direct marketing
purposes from companies conducting business in California. Alternatively, the
law provides that if the company has a privacy policy that gives either an
opt-out or opt-in choice for use of your personal information by third parties
(such as advertisers) for marketing purposes, the company may instead provide
you with information about how to exercise your disclosure choice options.

This comprehensive Statement from Anaplan provides you with details about how
you may either opt-out or opt-in to the use of your personal information by
third parties for direct marketing purposes.


CHEVRON-DOWNCREATED WITH SKETCH. DISPUTE RESOLUTION

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please feel free to contact our U.S.-based third party dispute
resolution provider (free of charge).

Alternatively, you can contact the data protection supervisory authority in your
jurisdiction for assistance. Contact details for data protection authorities in
the EEA and the UK are available here, and for Swiss Federal Data Protection and
Information Commissioner (FDPIC) here.


CHEVRON-DOWNCREATED WITH SKETCH. UPDATES TO THIS STATEMENT

We may update this Statement from time to time in response to changing legal,
technical, or business developments. When we update it, we will take appropriate
measures to inform you, consistent with the significance of the changes we
make. We encourage you to periodically review this page for the latest
information on our privacy practices.

--------------------------------------------------------------------------------


HOW TO CONTACT US



Should you have questions or comments related to this Privacy Statement, please
contact us at privacy@anaplan.com or by sending your mail to:

Europe, Middle East, and Africa (EMEA) Privacy Office
Anaplan Ltd
338 Euston Road, Regents Place
London, NW1 3BT United Kingdom


Americas Privacy Office
Anaplan, Inc.
50 Hawthorne St.
San Francisco, CA 94105 United States

Asia Pacific (APAC) Privacy Office
Anaplan Asia Pte Ltd
5 Temasek Boulevard
15-07 Suntec Tower 5, Singapore, 038985


Anaplan Data Protection Officer (DPO)
dpo@anaplan.com
Anaplan Nederlands B.V.
Willemsplein 2,
5211 AK ’s-Hertogenbosch, Netherlands

 

      

To receive a copy of the previous version of the privacy statement
email privacy@anaplan.com

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