pullman.urdev.co.uk
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45.145.102.109
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URL:
https://pullman.urdev.co.uk/
Submission: On August 02 via api from US — Scanned from GB
Submission: On August 02 via api from US — Scanned from GB
Form analysis 1 forms found in the DOM
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</form>Text Content
TRUSTED BY THE UK’S LARGEST COMMERCIAL HGV FLEET OPERATORS TO KEEP THEIR BUSINESSES ON THE MOVE. Get in touch ABOUT PULLMAN PULLMAN IS ONE OF THE MOST RECOGNISABLE INDUSTRY NAMES FOR HGV MAINTENANCE AND REPAIR IN THE UK. With a 30-year heritage of managing mission-critical HGV fleets – including tractors, rigids, trailers, fridge units, tail-lifts, tankers and ancillary of all marques – we provide a ‘one-stop-shop’ service for your fleet needs. OUR SERVICES REPAIR AND MAINTENANCE OUR REPAIR AND MAINTENANCE STRATEGY FOCUSES ON MINIMISING VEHICLE OFF ROAD (VOR) TIME AND ASSOCIATED COSTS FOR YOUR HGV FLEET AND ANCILLARY EQUIPMENT VIA: * Proactive downtime management * Customer-focused parts strategy * Robust authorisation processes which include pre-agreed limits * ‘Right-first-time’ approach * Data-driven resource planning * Proactive scheduling for optimal fleet management VMU MANAGEMENT PULLMAN EXCELS IN ENHANCING THE PRODUCTIVITY AND EFFICIENCY OF UNDERPERFORMING VEHICLE MAINTENANCE UNITS (VMUS) ACROSS OUR CUSTOMERS SITES BY MANAGING: * Complete process from start-up to final purchase orders * All vehicle maintenance elements including MOT bookings, VOR and third-party contractors efficiency * Tri-party relationships for vehicles under warranty * ATF lanes to ensure a steady workflow of external vehicles for gainshare * Defects and compliance via DVSA Earned Recognition digital platform * Inbound PDI and prep on new assets * Outbound disposal and decommissioning of sold assets COMPLIANCE / DOCUMENTATION One of Pullman’s key differentiators is our DVSA Earned Recognition status. evidencing our commitment to HGV fleet compliance. We create service patterns which combine manufacturer requirements, statutory inspections, customer specific checks, and ancillary equipment needs. CARRIER TRANSICOLD FRANCHISE AS A LONG-STANDING CARRIER TRANSICOLD NETWORK SERVICE PARTNER, WE ARE MEASURED AGAINST KPIS SUCH AS: * 90-minute incident management service * 95% first time fix rate * Parts availability, with one year warranty on all genuine parts supplied * 24/7/365 service for installation, commissioning, and complete warranty cover for Carrier Transicold trailers across various industries MAN TRUCK FRANCHISE AS A KEY PART OF THE MAN DEALER NETWORK, PULLMAN ADHERES TO MAN PROCESSES AND SPECIFICATIONS, PROVIDING SERVICE, REPAIR, MAINTENANCE, INSURANCE AND WARRANTY WORK ON MAN’S RANGE OF COMMERCIAL TRUCKS, VANS AND PICK-UP TRUCKS. KPIS WE ARE MEASURED AGAINST INCLUDE: * 96% MOT pass rate YTD * High customer satisfaction survey scores * 60-minute Mobile Support call-out times WHAT PULLMAN OFFER * 13 nationwide workshops * 4 onsite ATF lanes * 1300 planned weekly events for fleet servicing * Expertise in truck and trailer fleet maintenance * Extensive VMU management experience * Franchise/dealer support * Established position on Logistics UK’s West Midlands Freight Council HOW PULLMAN DELIVER * Workforce of 170+ HGV specialists and 60+ Mobile Technicians nationwide * 50+ company-wide support staff * 24-48hr booking-in times for scheduled maintenance vs two weeks+ for main dealer * 24/7/365 Breakdown Partnership with 90% attendance within 90 mins, 94% first time fix * Collaboration with 350 third-party suppliers across the UK WHY CONSIDER PULLMAN? IMPRESSIVE PERFORMANCE In 2023, we conducted 6750 MOTs with a remarkable first-time pass rate of 98%, well above national averages and industry benchmarks. RELIABLE VEHICLE AVAILABILITY We consistently exceed KPIs, boasting a 97.3% average vehicle availability for our vast range of customers thanks to the quality of our inhouse technicians. CONSISTENT COMPLIANCE Average three days document upload via DVSA Earned Recognition compliant document platform. FIND OUT HOW WE CAN HELP YOUR FLEET "*" indicates required fields Full Name* Email Address* Contact Number* Company* Your Message* Yes, I would like to receive communication By phone By email HEAD OFFICE 1 Water Vole Way, Doncaster, England DN4 5JP, GB * Follow us Notifications