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Support Shopping & Deals Verizon early upgrade for smartphones FAQs

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 * Introduction
   * 
 * About upgrading your smartphone early
   * 

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PAGE CONTENTS

✖

 * Introduction
 * About upgrading your smartphone early

Page contents


VERIZON EARLY UPGRADE FOR SMARTPHONES FAQS





Trade in an eligible smartphone you've had for more than 30 days for a new
eligible smartphone through the Verizon early upgrade program.


ABOUT UPGRADING YOUR SMARTPHONE EARLY

Expand All


WHAT'S AN EARLY UPGRADE WITH VERIZON?

With early upgrades you can buy an eligible smartphone and turn it in after 30
days and payment of at least 50% of the purchase price to upgrade to a new
eligible smartphone on a device payment agreement.

Check your upgrade eligibility now in My Verizon.






AM I ELIGIBLE TO UPGRADE MY SMARTPHONE EARLY?

To participate, you need to:

 * Purchase and activate an eligible smartphone on a Verizon device payment
   agreement before the offer end date below.
   
   
   
   Smartphone Start date End date iPhone® 15
   iPhone 15 Plus
   iPhone 15 Pro
   iPhone 15 Pro Max 9/15/23 TBD iPhone 14
   iPhone 14 Plus
   iPhone 14 Pro
   iPhone 14 Pro Max 9/9/22 9/14/23 iPhone 13
   iPhone 13 mini
   iPhone 13 Pro
   iPhone 13 Pro Max 9/17/21 9/8/22 iPhone 12 mini
   iPhone 12 Pro Max 11/6/20 9/23/21 iPhone 12
   iPhone 12 Pro 10/16/20 9/23/21

 * Use the eligible smartphone with Verizon mobile service for at least 30 days.
 * Pay at least 50% of the smartphone's retail price.
 * Return the eligible smartphone in good working condition with no significant
   damage, as determined by Verizon, within 30 days after you upgrade.
 * Satisfy the early upgrade program terms and conditions

Learn how to return your device.






IF I PRE-ORDERED AN ELIGIBLE SMARTPHONE, DO I STILL QUALIFY FOR AN EARLY
UPGRADE?

Yes. If you pre-order an eligible smartphone on a Verizon mobile device payment
agreement, and activate it, you're eligible for the early upgrade program.






IF I SATISFY THE REQUIREMENTS FOR AN EARLY UPGRADE, DO I NEED TO MAKE THE
REMAINING PAYMENTS FOR THE ELIGIBLE SMARTPHONE UNDER MY ORIGINAL DEVICE PAYMENT
AGREEMENT?

No, you don't need to make the remaining payments.






WHEN CAN I UPGRADE A MOBILE DEVICE ON MY VERIZON ACCOUNT?

You can upgrade a device if your account is not past due and you bought the
device you want to replace:

 * At retail price - you can upgrade to a new device any time.
 * With a device payment agreement - you can upgrade when any of these applies:
   * You paid off your device payment agreement.*
   * You do an early upgrade.
   * You bought your device at a discount for signing a 2-year contract and that
     contract ended.

*When you pay off your device agreement, any monthly promotional credits you get
for that device will stop.







WHAT HAPPENS IF I DON'T RETURN MY SMARTPHONE AFTER UPGRADING?

If you don't return the original smartphone after you upgrade, the remaining
balance of your original device payment agreement will be due on your next bill.
Here's how to return your device.







iPhone is a registered trademark of Apple Inc.

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