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 * Documentation
 * Dashboard
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TICKETS

JOIN THE 1.193.007 SERVERS USING TICKETS TODAY

Tickets is simple, customisable and powerful Discord ticket system complete with
a web UI. Learn how to get up and running in under 30 seconds today.

Invite Tickets to your server Dashboard




WHY TICKETS?

Trusted by over half a million server owners, Tickets is the ultimate solution
to make providing support to your users simple and efficient.

FEATURE RICH

We are always innovating and creating new features exclusive to Tickets to
extend the benefits gained from using the service.

BLEEDING EDGE

Tickets is always the first bot to make use of new Discord features. We were the
first bot to offer slash commands, and the first ticket bot to offer buttons.

RELIABLE

Tickets is built with redundancy and scalability as a core competency. In fact,
we designed almost everything from the ground up to ensure that the bot can run
for months on end with zero downtime.


TRUSTED BY THE BEST

> Finding an excellent way to provide help to our community members wasn't easy.
> This bot was the solution - Powerful ticket system with an easy to understand
> web dashboard, the option to customize the bot, and a great support network.
> 
> RapTV

> We at IdleRPG use Tickets Bot to provide in-depth support to individual users
> and create space for private discussion with staff. It's been a huge
> improvement from a single support channel and private DM conversations with
> users.
> 
> IdleRPG


OUR PIÈCE DE RÉSISTANCE: WHITELABEL

With whitelabel, you can customise the bot's name, avatar and status to
completely remove all branding from the service.

Purchase now



FEATURES

REACTION PANELS

Let your users open support tickets with a single click, with a separate button
for each topic

Find out more

TRANSCRIPTS

Automatically save a transcript of tickets when closed, encrypted and stored
securely in the cloud

Find out more

FORMS

You can set questions to be answered by users before a ticket is opened

Find out more

USER FEEDBACK

Tickets can collect user feedback on the service provided and provide statistics
to you about the ratings received

Find out more

CLAIMING

Your support representatives can claim tickets to keep things professional by
letting the user have a direct conversion

Find out more

SUPPORT TEAMS

Create separate support teams for each type of ticket you deal with, allocated
to different panels

Find out more


READY TO GET STARTED?

The setup process is very simple and well documented - it'll only take you 2
minutes. If you have any queries, we'll be more than happy to answer them in our
support server.

Let's go

LINKS

 * Dashboard
 * Privacy Policy
 * Terms of Service
 * Support


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