legacy.softwareone.com Open in urlscan Pro
104.17.72.189  Public Scan

Form analysis
2 forms found in the DOM

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Text Content

Choose Location Search Open mobile navigation
 * About Us
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 * 

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Visit our global website

We take data protection seriously.

 * Welcome
 * About Us
 * Privacy Center
 * Privacy Statement


PRIVACY STATEMENT

Last updated: September, 2021

Your privacy is important to SoftwareONE. We would like to inform you what
personal data we may use about you, how we may use it as well as inform you
about your data protection rights.

The type of data we use and what we do with that depends on the relationship we
have with you. It is therefore possible that some parts of this Privacy
Statement may not be relevant for you or more than one parts of this Statement
may apply to you.

This Privacy Statement may be replaced or supplemented in order to fulfill legal
requirements as well as to provide you with all necessary information on how we
process your data.


CONTROLLER

The controller responsible for the processing of your personal data is the
SoftwareONE entity with which you have established a relationship, for instance
by visiting its website, using its services, signing up for events or applying
for a vacancy.

AS A USER OF OUR WEBSITES, PLATFORMS, APPLICATIONS AND OTHER PRODUCTS AND
SERVICES


DESCRIPTION OF DATA PROCESSING

We may process your personal data in particular for the following purposes (and
legal grounds):

 * communicate with you and process as well as respond to your request
   ((pre)contractual or legitimate interest);
 * process comments or posts (legitimate interest);
 * register and send newsletters to which you subscribe (consent);
 * marketing purposes (consent or legitimate interest);
 * registration, authentication and administration of user accounts
   (contractual);
 * license monitoring purposes (legitimate interest);
 * provision of demo products and services as well as trials (also from third
   parties) for marketing purposes (contractual and legitimate interest);
 * analysis purposes in order to improve our products and services (legitimate
   interest);
 * tailor our website content and experience to your interests (consent or
   legitimate interest);
 * maintain the security of our websites, platforms, applications as well other
   products and services (legitimate interest);
 * comply with legal and regulatory requirements and requests (legal
   obligation);
 * establish, exercise and defend legal claims (legitimate interest).

RESPOND TO REQUESTS

We may collect your personal data in order to process your request, addressed to
us via chat functions, contact forms or other means.


Relevant personal data: name, email address, postal address, telephone number,
company, country, content of request, date of request, and other data you may
disclose to us.

POSTS AND COMMENTS

You may post and comment on our websites, platforms, applications as well as
other products and services. Your content may be publicly accessible in such a
case. Please note that we may still manually review your post or comment before
it is published, which may cause a delay. If you provide a name or alias, this
name will be published next to your content.

Relevant personal data: name or alias, content of post or comment, time and date
and other provided information.

NEWSLETTERS

You can sign up for our newsletters. The newsletters provide you with
information about current trends and event highlights in the IT industry,
special offers, new products, services and important dates for IT decision
makers. We require your email address for the registration.

In certain regions, we may send you a confirmation email after you have
completed the registration form. In such a case the registration is not
activated until you have clicked on the link in the confirmation email.

If you register to our newsletters, we may include individual tracking
technologies in our newsletters, with which we can recognize when the newsletter
sent to you was accessed or opened and individualize the links in the newsletter
to determine when you clicked on which link.

You can unsubscribe from the newsletters at any time. Simply use the unsubscribe
link which is found at the end of every email or send an email to
info.global@softwareone.com.

Relevant personal data: email address, name, other information in the
registration form, opened newsletter or not, date/time of opening the
newsletter, how many times the newsletter was accessed, links clicked.

CREATION AND ADMINISTRATION OF USER ACCOUNTS

In order to make use of our services and products, you may be requested to
register and maintain a user account with us.

Relevant personal data: name, address, company name, telephone number, email
address, time and date of registration, logins, passwords, usage data.

ANALYSIS OF USAGE DATA FOR STATISTICAL PURPOSES

We may process your usage data in order to analyze it for statistical purposes
and to improve our products and services.

Relevant personal data: content, date and time of visit, volume of data
transmitted, access status, information about your web browser and operating
system, referral link that indicates from which website you arrived, IP address,
which is anonymized in such a way that it is no more possible to trace it back
to you.
The protocol data is only analyzed in an anonymized manner.

COOKIES AND OTHER SIMILAR TECHNOLOGIES

We may use cookies and similar technologies (for simplicity reasons, hereinafter
referred to as cookies), when you use our websites, platforms, applications as
well as other products and services.
Our cookie banner and consent management system show you a list of the cookies
we use, including their provider, purpose, description and other relevant
information. In the default setting, only the essential cookies are enabled. Via
the consent management system, you can determine whether you allow the setting
of additional cookies or not. You can adjust your preferences at any time via
the consent management system.

Relevant personal data: see consent management system.

WEBSITE ANALYSIS

We use web analysis tools for the appropriate design of our websites and in
order to identify and count returning visitors. These tools generate usage files
on the basis of pseudonyms. To this purpose, cookies are being used according to
the description in our consent management tool.

We also use the following functions to quantify the traffic:
We enrich the pseudonymous data with other data provided by third-party
providers. This enables us to capture the demographic characteristics of our
visitors, for example information about their age, sex and place of residence.

Relevant personal data: see consent management system.

TRACKING AND RETARGETING TECHNOLOGIES FOR MARKETING PURPOSES

We use (cross-device) tracking technologies so that we can display targeted
advertising outside of our website and determine how effective our advertising
is.

How does the tracking work?

When you visit or use our websites, platforms, applications as well as other
products and services, it is possible that the third-party providers listed in
our consent management system access your browser or your end device (for
example a so-called browser fingerprint), analyze your IP address, store and/or
read recognition characteristics on your end device or gain access to individual
tracking pixels.


The third-party providers may use the individual characteristics to recognize
your end device on other websites. We can instruct the respective third-party
providers to display advertising that is based on the visit or use of our
websites, platforms, applications or other products and services.

What does cross-device tracking mean?

If you register with the third-party provider using your own user data, the
respective recognition characteristics of different browsers and end devices can
be lined with each other. If the third-party provider generated a separate
characteristic for the laptop, desktop or the smartphone or tablet you use,
these individual characteristics can be associated with each other as soon as
you use a service of the third-party provider with your login information. This
way, the third-party provider can effectively manage our advertising campaigns
across different end device.

Relevant personal data: see consent management system.

MAP, VIDEO AND OTHER EMBEDDED SERVICES

We embed certain services into our websites that are not stored on our servers.
For example, you can find out the exact location of a SoftwareONE entity using
maps or you can watch videos. In certain regions, we may ensure that access to
our websites, platforms, applications or other products and services with
embedded content does not automatically provide the third-party provider with
any information, we only display locally stored thumbnails. In such case,
content from third-party providers is only loaded after you provide your consent
via our consent management system.
When you view the content, the third-party provider receives the information
that you accessed our website as well as the usage data that are required in
this regard for their service. We have no influence on the further data
processing performed by the third-party provider.

Relevant personal data: see consent management system.

AS A VISITOR OF OUR SOCIAL MEDIA PRESENCES


DESCRIPTION OF DATA PROCESSING

We may process your personal data, when you visit our social media pages below:

LinkedIn:
https://www.linkedin.com/company/softwareoneusa/


Twitter:
https://twitter.com/SOFTWAREONE_USA


Facebook:
https://www.facebook.com/SoftwareONE.US


Instagram:
https://www.instagram.com/softwareone_usa/


YouTube:
https://www.youtube.com/channel/UCgHrjlgHO6gsGJVoLzs31aA


We, in addition to the provider of the respective social media pages are jointly
responsible as controllers for the processing of your personal data. The
provider in this respect also determines the purposes and means of the data
processing activities, which we can influence only to a limited extent. To the
extent that we can exert influence over or set parameters regarding the
processing of your data, we will, within our means, take actions to ensure that
the platform provider processes your data in compliance with applicable data
protection regulations. In many cases, however, we cannot influence the data
processing by provider, and we also do not know exactly which data is being
processed by the provider.

The data entered by you on our social media pages, such as comments, videos,
pictures, likes, public messages, etc., are published by the social media page
provider and are never used or processed by us for any other purpose. We merely
reserve the right to delete content, if necessary. We may share your content on
our website if it is a function of the social media page, and communicate with
you via the social media page.

We process your personal data in the interest of our public relations and
communications (legitimate interest). We may also process your data in order to
establish an employment relationship with you ((pre)contractual). More
information can be found in section “As an applicant to our vacancies”.

If you wish to object to particular data processing over which we have an
influence, please contact us as described in section “Contact for Data
Protection Requests”. We will examine your request and determine whether we are
able to respond to you. Otherwise, you may contact the social media page
provider directly.

If you submit a request to us on the social media page, we may also, depending
on your request, refer to other secure communication channels that guarantee
confidentiality. You may always send us confidential requests via the provided
channels.

We may use our social media pages for advertisement purposes. In doing so, we
may use demographic, interest-based, behavior-based, or location-based target
group characteristics provided by the provider of the respective social media
page. For more information about the processing of your data on the social media
pages, please visit the data protection statements of the respective providers
listed below. We can influence the data processing only to a limited extent and
we cannot disable the statistics that the provider of the respective social
media page makes available to us. However, we ensure that no additional optional
statistics are provided to us that involve the processing of personal data.

We use conversion tracking options for individual social media channels. For
this purpose, we have incorporated corresponding pixels or tags on our website
in order to collect conversion data. Via the consent management system, you can
determine whether you allow the setting of additional cookies or not. You can
adjust your preferences at any time via the consent management system.


DATA PROCESSING BY THE PROVIDER OF THE SOCIAL MEDIA PAGE

The provider of the social media page may use web-tracking methods. Web-tracking
can be performed regardless of whether you are signed up for an account on the
social media platform or not. As already explained, the web-tracking methods of
the social media page are, for the most part, beyond our control. For example,
we cannot disable these features.
Please be aware that the provider of the respective social media page may use
your profile and behavioral data, in order to evaluate your habits, personal
relationships, preferences. We have no influence over the processing of your
data by the provider of the respective social media page.

More information on the data processing conducted by the provider of the
respective social media page can be found in provider’s data protection
statements:

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Twitter: https://twitter.com/en/privacy

Facebook: https://www.facebook.com/privacy/explanation

Instagram: https://help.instagram.com/155833707900388

YouTube: https://policies.google.com/privacy?hl=en

AS A CUSTOMER, BUSINESS PARTNER AND INTERESTED PARTY


DESCRIPTION OF DATA PROCESSING

We may process your personal data in particular for the following purposes (and
legal grounds):

 * communicate with you and process as well as respond to your request
   ((pre)contractual or legitimate interest);
 * register and send the newsletter to which you subscribe (consent) via other
   media than described in section “As a user of our websites, platforms,
   applications and other products or services” (consent);
 * fulfill and execute your product purchase and use of services (contractual or
   legitimate interest);
 * license monitoring purposes (legitimate interest);
 * marketing purposes; to provide you with personalized information about our
   products and services as well as conduct market research and satisfaction
   surveys (consent or legitimate interest);
 * credit checks on customers, which involve credit agencies ((pre)contractual
   or legitimate interest);
 * assessment and screening, including due diligence purposes (also in mergers &
   acquisitions) (legitimate interest or legal obligation);
 * corporate transactions purposes, such as during a sale of a (part of)
   business, or any restructure, merger, joint venture, or other disposition of
   our business, assets, or stock or similar proceedings (legitimate interest or
   legal obligation);
 * comply with legal and regulatory requirements and requests (legal
   obligation);
 * establish, exercise and defend legal claims (legitimate interest).

RESPOND TO REQUESTS

We may collect your personal data in order to process your request. In certain
regions outside EU/EEA/UK/Switzerland, we may also process your personal data in
order to provide you with personalized information about our products and
services as well as conduct market research and satisfaction surveys. In such
case, you have the right to object to such processing. More information on how
to exercise your right can be found in section “Contact for Data Protection
Requests”

Relevant personal data: name, email address, postal address, telephone number,
company, country, content of request, date of request, and other data you may
disclose to us.

NEWSLETTERS

You can sign up for our newsletters. The newsletters provide you with
information about current trends and event highlights in the IT industry,
special offers, new products, services and important dates for IT decision
makers. We require your email address for the registration.

In certain regions, we may send you a confirmation email after you have
completed the registration form. In such a case the registration is not
activated until you have clicked on the link in the confirmation email.

If you register to our newsletters, we may include individual tracking
technologies in our newsletters, with which we can recognize when the newsletter
sent to you was accessed or opened and individualize the links to determine when
you clicked on which link.

You can unsubscribe from the newsletters at any time. Simply use the unsubscribe
link which is found at the end of every email or send an email to
info.global@softwareone.com.

Relevant personal data: email address, name, other information in the
registration form, opened newsletter or not, date/time of opening the
newsletter, how many times the newsletter was accessed, links clicked.

PRODUCT PURCHASE OR USE OF OUR SERVICES

In order to purchase and use our products and services, we may process your
personal data. For more detailed description of the performed data processing,
please see our executed agreements and other documents related to data
protection.

In certain regions and in particular in EU/EEA/UK/Switzerland, we may also
process your personal data in order to provide you with personalized information
about our products and services as well as conduct market research and
satisfaction surveys. In such case, you have the right to object to such
processing. More information on how to exercise your right can be found in
section “Contact for Data Protection Requests”

Relevant personal data: name, address, company name, telephone number, email
address, time and date of registration, usage data, respective product or
service.

AS A PARTICIPANT IN SEMINARS, WEBINARS, TRAINING SESSIONS, VIRTUAL MEETINGS AND
OTHER EVENTS


DESCRIPTION OF DATA PROCESSING

We may process your personal data for seminars, webinars, training sessions or
other events (“events”) that you would like to attend organized by SoftwareONE
or another organizing company. In order to do so, we may process your data in
particular for the following purposes (and legal grounds):

 * process your registration for the events, manage your attendance and
   accommodation as well as send you communications related to the events
   (contractual or legitimate interest);
 * process your audiovisual content (e.g., pictures, audio/video recordings,
   etc.) (consent or legitimate interest);
 * marketing purposes (see section “As a customer, business partner and
   interested party”)

AUDIOVISUAL CONTENT

During events organized by SoftwareONE or another organizing company, we may
take pictures or videos of the group of people, crowds or people in special
roles (e.g., speakers, people on stage) for communication purposes. We may
publish this material on our websites, social networks or in any other digital
or printed media. If you do not wish to appear in such audiovisual content,
please inform the person recording and producing the content accordingly as well
as be conscious during in person events to not walk into the pictures/videos
when these are being taken.

In case of individual pictures or videos or other audiovisual content of the
participants, we will separately inform you about this data processing and ask
for your consent before we take such action. This could be conducted in
different forms and stages, for instance via a checkbox on a sign-up form, or
during in person events by distributing differently colored entrance tags.

You have the right to object to such processing or withdraw your consent. While
we will make reasonable efforts to comply with your request, any information
(including images and videos) that is posted on the internet and social media
platforms, becomes accessible world-wide and may be easily copied and
distributed by other third parties who are not connected or under the control of
SoftwareONE. Thus, this information may remain available on the internet even
after they have been deleted by SoftwareONE. Further deletion requests should
then be directed to the respective internet search engine or social media
platform operators.

Where your picture is used in a printed material (e.g., leaflet, magazine,
newsletter etc.), if disproportionate effort is associated with your objection
or withdrawal, it is possible that the printed products containing your picture
will continue to be used until the already printed edition has been used up.
Your photo will not be used for any newly printed materials. The same applies to
your photos in electronic newsletters, if the consent given is withdrawn after
the start of the production process.

Relevant personal data: pictures, videos, voice recordings, biometric data and
other audiovisual data.

VIRTUAL EVENTS

We may process your personal data in order to communicate with you and organize
as well as perform virtual meetings with you. In this process, we may be
supported by external third-party providers (videoconferencing, communication
providers) with whom we share your personal data.

In certain cases, we may also record virtual meetings. Please see the section
about audiovisual content for more information.

Relevant personal data: contact details (e.g., name, e-mail address), meeting
metadata (e.g., date, time and duration of communication, meeting name,
participant’s IP address), device/hardware data (MAC addresses, client version),
text, audio and video data, connection data (e.g., phone numbers, country names,
start and end times).

AS AN APPLICANT TO OUR VACANCIES


DESCRIPTION OF DATA PROCESSING

We may process personal data, which we receive directly from you or via publicly
accessible sources (e.g., professional networks on the Internet) or data
received from third parties (e.g., personnel service providers, universities,
employment/recruitment agencies, referrals, tax and social insurance
authorities).

We may process your personal data in particular for the following purposes (and
legal grounds):

 * evaluate your candidature, assess your skills, experience, and qualifications
   ((pre)contractual);
 * set up interviews and assessments ((pre)contractual);
 * conduct background checks and assessments as required or permitted by
   applicable law ((pre)contractual or legal requirement);
 * check for your eligibility for the particular role ((pre)contractual and
   legal obligation);
 * contact third party references provided by you in order to evaluate your
   previous performances ((pre)contractual);
 * contact you regarding the progress of your application ((pre)contractual);
 * reimburse travel expenses during recruitment, if agreed ((pre)contractual);
 * create an account for you in our application system ((pre)contractual);
 * maintain records for hiring process ((pre)contractual);
 * keep your application for the personnel files, in case of successful
   application (contractual);
 * provide you with job opportunities based on your interest and skills and
   inform you about the latest news on recruitment activities (consent);
 * conduct satisfaction surveys in order to improve our recruitment process
   (legitimate interest); You always have the right to object to such
   processing. More information on how to exercise your right can be found in
   section “Contact for Data Protection Requests”
 * comply with legal and regulatory requirements and requests, deriving for
   instance from the field of employment and social security and social
   protection law (legal obligation);
 * establishment, exercise or deference of legal claims to which we may be
   subject to (legal obligation).
   

Relevant personal data: CV (including pictures or images provided by you),
motivation letter, reference letters, contact data (e.g., name, address,
telephone number, e-mail address, home address etc.), identification data (e.g.
date of birth, gender, nationality, identity card or passport, etc.), employment
data (e.g., work history employment contract, past employment, current
employment status type of employment, function, work or a residence permit if
necessary, to verify the legality of your employment, etc.), education and
qualification data (e.g., degrees, certificates, previous career experience,
secondary employment, if applicable as well as references and other related
documents substantiating your professional expertise and experience),
questionnaires and assessment results, background checks, health data when
permitted and/or required by applicable law, bank account details (e.g., to
reimburse travel expenses, if agreed).

Data retention: We retain your personal data as long as this is necessary for
the processing of your application for which it has been collected. If your
application was not successful, we will delete all data no later than six (6)
months after the date of rejection of your application.

In individual cases, certain personal information may be stored for a longer
period (e.g., travel expense reports). The duration of the data retention
depends on the applicable local legal requirements (e.g., under the respective
national tax laws).

If you have not been selected during the recruitment process, but your
application is still of interest to us, we will ask you whether we may keep your
application available for potential future appointments. The legal basis for
this data storage is your explicit consent, which is completely voluntary and
can be withdrawn at any time for the future.


DATA RETENTION

Unless we have not already provided you with specific information about the
retention of your personal data, we retain your data as long as this is
necessary to fulfill the purposes for which it has been collected. Data, which
is no longer required, will be deleted, provided that there are no legal storage
and documentation obligations that would require a longer retention.


DATA RECIPIENTS

We may disclose your personal data to parties in order to fulfil the purposes
described in this Statement.
Due to SoftwareONE’s international group structure, certain departments and
persons require on a need-to-know basis to process your personal data. For all
intragroup data access and transfers, we comply with applicable data protection
requirements.

Furthermore, trusted third party service providers contracted by SoftwareONE may
also receive data for the aforementioned purposes. In particular, these are
inter alia, service providers who support us with regards to order fulfillment,
payment/billing, customer service, finance, auditing, fraud detection, IT
services, communication, hosting, logistics, email delivery, marketing, sales,
data analysis, event management, training, surveys, printing, archive, advisory
and consulting services.

SoftwareONE may disclose your data to further recipients, such as private as
well as public entities and institutions, including law enforcement, data
protection authorities, tax authorities, credit agencies, debt collectors,
banks, courts, hotels or other companies insofar as there is a legal basis for
such disclosure.

SoftwareONE only shares your data to recipients outside SoftwareONE, if there is
a legal basis for the data transfer and appropriate data transfer mechanisms are
implemented. For more information, you may contact us as described in section
“Contact for Data Protection Requests”.


DATA TRANSFERS TO THIRD COUNTRIES

We may transfer your personal data to third countries (e.g., countries that
require additional safeguards by applicable data protection regulations) only
and insofar as this is necessary or required for the fulfilment of the purposes
described in this Statement, there is a legal basis for the data transfer and
appropriate data transfer mechanisms are implemented.

SoftwareONE AG is headquartered in Switzerland. According to the EU Commission,
Switzerland is a country that offers an adequate level of protection.


YOUR RIGHTS

You may have the right to:

 * access your data as well as receive a copy of your data;
 * rectification and erasure;
 * restriction of processing;
 * data portability;
 * object, if the data is processed pursuant to the legitimate interests of
   SoftwareONE;
 * lodge a complaint with a supervisory authority if you believe that the
   processing of your personal data infringes applicable data protection
   regulations.


CONTACT FOR DATA PROTECTION REQUESTS

In case of questions related to data protection, requests for further
information or complaints please contact us at:

SoftwareONE | Legal - Department Data protection

E-Mail: data-protection.eu@softwareone.com

Phone: +49.341.2568.000


DATA PROTECTION OFFICER

Our data protection officer for the EU/EEA, Switzerland and the UK is:


FIRST PRIVACY GmbH
Konsul-Smidt-Straße 88
28217 Bremen, Germany


For contact details of data protection officers outside the aforementioned
countries, please click here.


CHANGES TO THE PRIVACY STATEMENT

Version history

Version Date 1.0 June 2020 2.0 September 2021

Empowering Companies to Transform.

 * Link to E-Mail
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 * Link to Instagram

Contact

SoftwareONE, Inc. | US Headquarters
320 E Buffalo St, Suite 200
53202 Milwaukee, WI

connect.us@softwareone.com

+1 800 444 9890

Solutions

 * PyraCloud
 * Managed Backup
 * Managed Security Services
 * Software Lifecycle Management
 * Simple Services

Insights

 * Blog
 * On-Demand Content
 * Case Studies
 * Industries
 * Media Releases

Useful Links

 * Imprint
 * Terms and Conditions
 * Privacy Statement
 * PyraCloud Terms of Use
 * Code of Conduct
 * Local Offices
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SoftwareONE

SoftwareONE is a leading global provider of end-to-end software and cloud
technology solutions. It enables commercial, technology and digital
transformations using IP and technology-driven services. Clients can modernize
applications and migrate critical workloads on public clouds while optimizing
their related software and cloud assets and licensing in parallel.


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