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Submitted URL: http://hkpd-ed-aws.cx.cinnox.com/
Effective URL: https://www.cinnox.com/
Submission: On January 30 via manual from HK — Scanned from DE
Effective URL: https://www.cinnox.com/
Submission: On January 30 via manual from HK — Scanned from DE
Form analysis 5 forms found in the DOM
Name: wf-form-Header-Form — GET https://www.cinnox.com/essentials-sign-up
<form id="wf-form-Header-Form" name="wf-form-Header-Form" data-name="Header-Form" action="https://www.cinnox.com/essentials-sign-up" method="get" class="header_form" aria-label="Header-Form"><input type="email" class="form-input w-input"
maxlength="256" name="Email" data-name="Email" placeholder="Enter your business email" id="Email-3" required=""><input type="submit" value="Start for FREE" data-wait="Please wait..." class="signup-button w-button"></form>Name: email-form-2 — GET https://www.cinnox.com/essentials-sign-up
<form id="email-form-2" name="email-form-2" data-name="Email Form 2" method="get" action="https://www.cinnox.com/essentials-sign-up" class="hero-registrationwrap" aria-label="Email Form 2">
<div class="hero-registrationwraptop desktop-version"><input type="email" class="registrationform-emailfield hero-bright w-input" maxlength="256" name="email" data-name="email" placeholder="Enter your business email" id="email" required=""><input
type="submit" value="Start for FREE" data-wait="Please wait..." class="cta-registration hero w-button"></div>
<div class="hero-registrationwraptop mobile-version"><input type="email" class="registrationform-emailfield placeholder filled-input w-input" maxlength="256" name="field" data-name="" placeholder="Enter your business email" id="field"><input
type="submit" value="Get Started for FREE" data-wait="Please wait..." class="cta-registration w-button"></div>
<div class="hero-registrationwrapbottom">
<div class="p text-black hero"><span class="p-registrationdetails text-align-left">Install in one minute. No credit card required</span></div>
</div>
</form>Name: wf-form-Blog-footer-subscribe — GET
<form id="wf-form-Blog-footer-subscribe" name="wf-form-Blog-footer-subscribe" data-name="Blog-footer-subscribe" method="get" class="cta_form" aria-label="Blog-footer-subscribe">
<div class="signup-form-wrapper"><input type="email" class="form-input-2 w-input" maxlength="256" name="footer-subscribe" data-name="footer-subscribe" placeholder="Enter your business email" id="footer-subscribe" required=""><input type="submit"
value="Start 14-day trial" data-wait="Please wait..." class="signup-button-2 dark-bg w-button"></div>
<div class="text-size-tiny text-color-white text-align-center">Install in one minute. No credit card required.</div>
</form>Name: email-form-2 — GET https://www.cinnox.com/essentials-sign-up
<form id="email-form-2" name="email-form-2" data-name="Email Form 2" method="get" action="https://www.cinnox.com/essentials-sign-up" class="hero-registrationwrap" aria-label="Email Form 2">
<div class="hero-registrationwraptop desktop-version"><input type="email" class="registrationform-emailfield hero-bright w-input" maxlength="256" name="email-4" data-name="Email 4" placeholder="Enter your business email" id="email-4"
required=""><input type="submit" value="Start for FREE" data-wait="Please wait..." class="cta-registration hero dark-bg w-button"></div>
<div class="hero-registrationwraptop mobile-version"><input type="email" class="registrationform-emailfield placeholder filled-input w-input" maxlength="256" name="field-2" data-name="Field 2" placeholder="Enter your business email"
id="field-2"><input type="submit" value="Get Started for FREE" data-wait="Please wait..." class="cta-registration w-button"></div>
<div class="hero-registrationwrapbottom">
<div class="p text-black hero"><span class="p-registrationdetails text-align-left text-color-white">Install in one minute. No credit card required</span></div>
</div>
</form>Name: email-form-2 — GET https://www.cinnox.com/essentials-sign-up
<form id="email-form-2" name="email-form-2" data-name="Email Form 2" method="get" action="https://www.cinnox.com/essentials-sign-up" class="hero-registrationwrap cta-bottom" aria-label="Email Form 2">
<div class="hero-registrationwraptop desktop-version cta-bottom"><input type="email" class="registrationform-emailfield w-input" maxlength="256" name="email" data-name="email" placeholder="Enter your business email" id="email" required=""><input
type="submit" value="Start for FREE" data-wait="Please wait..." class="cta-registration dark w-button"></div>
<div class="hero-registrationwraptop mobile-version"><input type="email" class="registrationform-emailfield placeholder filled-input w-input" maxlength="256" name="field" data-name="" placeholder="Enter your business email" id="field"><input
type="submit" value="Get Started for FREE" data-wait="Please wait..." class="cta-registration w-button"></div>
<div class="hero-registrationwrapbottom">
<div class="p text-black hero"><span class="p-registrationdetails text-align-left text-color-white">Install in one minute. No credit card required</span></div>
</div>
</form>Text Content
Capabilities CONNECT_WITHOUT_CONTACT CONNECT Unify telecom and digital touchpoints on one platform ACCOUNT_TREE ORCHESTRATE Curate customer journeys and optimise workflows DONUT_LARGE EVALUATE Extract actionable insights from unstructured data Why CINNOX WIDGETS POWERFUL FEATURES Explore our customer engagement solutions DEVELOPER_BOARD OUR TECHNOLOGY Carrier-grade performance and reliability STAR_RATE OUR INNOVATIONS Secure. Intelligent. Unified. Solution APPLICATIONS SHOPPING_CART SALES & MARKETING Convert visitors into customers HEADSET_MIC CUSTOMER SUPPORT Personalise customer services at scale GROUPS TEAM COLLABORATION Optimise team experience and productivity INDUSTRIES ACCOUNT_BALANCE FINANCIAL SERVICES & INSURANCE Stay agile in highly regulated financial landscape SHOPPING_CART RETAIL & E-COMMERCE Deliver hyper-personalised shopping experiences to each customer HIGH TRAFFIC Crack the code to customer satisfaction CUSTOMER STORIES TRAVEL AND HOSPITALITY Aman accommodates traditional and digital channels REAL ESTATE Midland Realty accelerates customer journey with omnichannel experiences ACCOUNT_BALANCE DIGITAL BANKING Bank of Asia offers round-the-clock support with simplified calling experience ACCOUNT_BALANCE RETAIL & WHOLESALE BANKING Chong Hing Bank fosters inclusive growth by embracing a people-oriented approach FOOD SERVICE Fairwood serves promotional offers based on dining preferences Pricing Partners Blog language Language English 中文 (繁體) ENGLISH 中文 (繁體) Languages English Chinese Login Start for FREE language English expand_more English 中文 (繁體) language English expand_more English 中文 (繁體) This website uses cookies to ensure you get the best experience. learn more Okay UNIFIED CONNECTIVITY, DIVERSIFIED INTELLIGENCE By unifying data, people, AI and experiences on one place, CINNOX empowers organisations to design, craft, and unleash the power of ‘X’perience in motion to create winning moments for teams and customers. Install in one minute. No credit card required. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Install in one minute. No credit card required Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. TRUSTED BY 1,000+ BUSINESSES GLOBALLY FROM CX TO EX, EVERYTHING YOU NEED ON ONE PLATFORM Get your demo today Get your demo today FROM CX TO EX, EVERYTHING YOU NEED ON ONE PLATFORM Watch the video Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. BLAZE THE TRAIL FROM PERSONALISED INTERACTIONS TO FRICTIONLESS EXPERIENCES Leverage the power of a unified CX and EX solution to create a truly connected, intuitive, and immersive experience. Capabilities Applications Connect Orchestrate Evaluate Blur the lines between digital and traditional touchpoints Deliver a consistent brand experience across digital and traditional contact points to drive growth. * Merge modern digital and traditional telephony touchpoints * Seamlessly switch between multimedia experiences * Know what your customers want before they ask See how it works Unified ecosystem for supersonic resolutions Create a cohesive ecosystem to deliver faster, first-time resolution. Pair your customers with right experts to build a rewarding relationship through consistent interactions. * Create personalised services using AI-powered flexible routing capabilities to engage and convert faster * Envision, design, and deliver shared customer and employee experiences by unifying AI and human services * Break down organisation barriers by seamlessly connecting EX to CX without jumping between multiple systems See how it works Empower your teams with up-to-the-moment data Stay ahead of the curve by having a finger on the pulse of customer expectations on every touchpoint from a unified, data-led platform. * Easily capture real-time data across all customer touchpoints and democratise data for all internal teams * Power your pipeline by synching customer data from all the tools you use every day * Harness the power of contextual customer data to scale your business to the next level See how it works Sales & Marketing Customer Support Team Collaboration Seamlessly orchestrate cross-channel conversions Win customers for life, increase conversions, and optimise your sales process instantly across all touchpoints to turn your prospects into customers. * Connect and engage with customers on their preferred channels in real time * Gain accurate understanding of your customers with labelled data to drive personalisation at scale and make every interaction count * Engage deeply with your customers with multimedia communications Start converting customers faster Hybrid solution for increasing customer lifetime value Enhance your team’s tech stack to deliver seamless, positive experiences while improving your bottom line. * Arm your agents with the right knowledge to easily identify potential cross-sell and upsell opportunities * Automate flow of support with flexible enquiry routing and allow your customers to choose who they want to interact with or even get AI bots to solve common questions * Consistently deliver positive, personalised experiences by pairing customers with agents they interacted with previously Start transforming your service Build a collaborative ecosystem for your workforce to thrive Give your team a shared perspective with a unified knowledge centre for simplified collaboration and enhanced productivity. * Collate data from all tools onto one platform for a holistic perspective of customer journey * Empower distributed, cross-functional teams to work efficiently together with real-time visibility into metrics and insights * Unify internal teams and customer support to provide shared ownership for delivering wholesome experiences Start building a productive team WHAT MAKES US DIFFERENT A powerful, start-in-a-minute, secure solution that’s built to ensure business agility. TRUST BREEDS TRUST Security, transparency, and privacy are the three pillars on which our commitment to protect customer data stands. We are always vigilant and maintain the highest global standards with the strictest, most comprehensive approach to data encryption, data backup and recovery, and data protection systems, helping highly regulated businesses meet strict compliance standards. UNIFIED CX AND EX CINNOX quintessentially brings together customer and employee identities, multiple channels, communication devices, and customer data from various system onto one platform, providing an ecosystem where CX insights can be shared, applied, and aligned to EX initiatives, and vice versa. VISUALISE DATA STORIES Gain access to the complete insights by having a comprehensive view of the historical customer interaction data in sync with customer profile, sentiment analysis, behavioural data from a centralised data pool that empowers you to make informed decision making. The data gathered from the human-AI collaboration afforded by convergence of data in a pool helps in making progressive predictions. Learn more Learn more Learn more GLOBAL COMPLIANCE STANDARDS GDPR Compliance Quality Management Cloud Security Information Security IT Service Management Financial Services & Insurance Innovation and growth in a highly competitive and regulated industry like financial services can remain stunted without appropriate compliance measures. CINNOX empowers businesses to leverage interaction analytics to flag potential high fraud risk situations. As the regulatory demands continue to increase, businesses can mitigate compliance risk and keep up with the regulations protecting customer communication without breaking the sweat. Read more Retail & E-commerce Unlock the power of omnichannel commerce to turn casual window shoppers into repeat customers and boost your sales. Deliver real-time, personalised conversational shopping experiences by setting up smart routing and intelligent enquiry handling processes. Read more High-Traffic Industry The need for personalisation is driving the transformational initiatives in high traffic industry. CINNOX provides the ideal convergent ecosystem to aid in transitioning from traditional, in-person experience to virtual, immersive experience, allowing you to embrace the new without neglecting the old. Read more INDUSTRIES Lorem ipsum dolor sit amet, consectetur adipiscing elit. 01 FINANCE SERVICES FINANCE SERVICES FSI Innovation and growth in a highly competitive and regulated industry like financial services can remain stunted without appropriate compliance measures. CINNOX empowers businesses to leverage interaction analytics to flag potential high fraud risk situations. As the regulatory demands continue to increase, businesses can mitigate compliance risk and keep up with the regulations protecting customer communication without breaking the sweat. Learn more 02 E-COMMERCE E-COMMERCE RETAIL & E-COMMERCE Unlock the power of omnichannel commerce to turn casual window shoppers into repeat customers and boost your sales. Deliver real-time, personalised conversational shopping experiences by setting up smart routing and intelligent enquiry handling processes. Learn more 03 HIGH TRAFFIC INDUSTRY HIGH TRAFFIC HIGH TRAFFIC INDUSTRY Need for personalisation is driving the transformational initiatives in high traffic industry. CINNOX provides the ideal convergent ecosystem to aid in transitioning from traditional, in-person experience to virtual, immersive experience, allowing you to embrace the new without neglecting the old. Learn more 04 FEATURE FOUR FEATURE FOUR SHORT HEADING GOES HERE Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. CONNECT CINNOX WITH TOOLS YOU ALREADY USE Integrate our solution with the most popular tools. Build personalised experiences with data from multiple applications readily available at your fingertips. Learn more READ WHAT OUR CUSTOMERS SAY Hear what companies like yours have to say about how needle-moving customer and employee experiences transformed their business. "CINNOX’s scalable turnaround solution streamlines our engagement initiatives across borders, especially in highly regulated countries, where procuring virtual numbers can be quite a task without the right partner onboard. Tapping into CINNOX’s digital toll-free solution helped us simplify the engagement process for our guests, as well as curb the operational expenses incurred on virtual numbers." Read story "Our operations span across many countries and we have to ensure our engagement initiatives adhere to each country’s highly regulated policies. CINNOX’s compliance to international standards for telecom and data security allows us to roll out inclusive solutions on a global scale without apprehension." Read story "CINNOX’s intuitive solution powers our CSR initiative to provide ease-of-communication to our customers with speech impediment by empowering us to be more agile and inclusive by enabling us to have a unified view of our interaction history with customers. By actively manning the doors to live chat, we’ve not only provided instant support for our customers all over the globe by actively collaborating in meting out resolutions in real-time, but also managed to bring down our first response time and give faster resolution." Read story START USING CINNOX FOR FREE Access all the tools you need for CX and EX, then decide which plan best suits your business. Install in one minute. No credit card required. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Install in one minute. No credit card required Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Install in one minute. No credit card required Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. CAPABILITIES Connect Orchestrate Evaluate Pricing Marketplace WHY CINNOX Powerful Features Our Technology Our Innovations SOLUTIONS APPLICATIONS Sales & Marketing Customer Support Team Collaboration INDUSTRIES Financial Services & Insurance Retail & E-commerce High Traffic CUSTOMER STORIES Travel and Hospitality Real Estate Digital Banking Retail & Wholesale Banking Food Service Business Needs Customer Service Customer Support Marketing Business Needs Finance Retail Government Business Needs Customer Service Customer Support Marketing RESOURCES Documentation News & Events Video Centre FAQ Blog COMPANY About Us Partners Careers Investor Relations Contact Us GET IN TOUCH MOBILE APPS English English 简体中文 繁體中文 Terms of Use Privacy Policy ©2023 CINNOX Limited - Member of M800 Group Limited. All rights reserved. Various trademarks held by their respective owners. Hey there! Did you know? Your brand’s competitive edge is based on the experience you deliver! Get your online demo now.