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 * About The Awards
 * Award Categories
 * Past Winners
   * 2021
   * 2020
   * 2019
   * 2018
   * 2017
   * 2016
   * 2015
 * Partners
 * News
 * Contact Us

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DON'T JUST TELL CLIENTS YOU'RE THE BEST.

SHOW THEM.

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WELCOME

Welcome to the Client Choice Awards for professional services, where only
clients’ voices count.

No panels, judges or self-nominations. Just clients’ ratings meticulously and
independently researched by beaton, the leading Voice of Your Clients
specialists.


PROFESSIONAL SERVICES AWARDS

The Awards are open to firms of all sizes operating in Australia and/or New
Zealand in the categories listed below.

To find out more, click on the panel for the category your firm operates in.

ACCOUNTING & CONSULTING SERVICES

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BUILT & NATURAL ENVIRONMENT CONSULTING

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LAW & RELATED SERVICES

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SPECIALIST IP & RELATED SERVICES

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HIGHLIGHTS OF THE 2021 CLIENT CHOICE AWARDS

beaton, NAB, Victoria State Government and all our award category, media and
research Partners would like to congratulate all of the Finalists and Winners in
Client Choice Awards 2021.

Despite the trying circumstances of the last 12 months it was great to see so
many returning entrants as well as a whole host of new names on the list of
Winners. We commend everyone taking part on your commitment to improving client
service.

This year also saw the inaugural edition of the Client Choice Festival take
place. It was a great celebration and discussion of excellent client service in
professional services. Client Choice Festival will return next year and more
information will be made available to all Client Choice Awards 2022 entrants.

See 2021 Winners


BY THE NUMBERS

600+

Firms rated since 2005

90%

Repeat entries

355k+

All ratings since 2005

1100+

Media mentions per year

At RSM, we pride ourselves on building strong relationships based on a deep
understanding of what matters to our clients. We believe our strong,
client-centric approach differentiates us and importantly, the Client Choice
Awards provide us with independent research into whether we are delivering on
that promise. Our success in these awards over the past 15 years provides us
with the opportunity to thank our clients for their trust, to reward our staff
for their ongoing commitment to delivering an exceptional client experience and
to position the RSM brand as a provider of choice to the Australian market.

Jamie O’Rourke, National Chairman – RSM

The Client Choice Awards 2019 had a formidable line up of finalists among our
peers in engineering as well as other consulting fields more broadly, so we’re
very proud of being crowned Best Professional Services firm in our category.
This accolade is ultimately a credit to our people and our partners for their
commitment to keeping our clients front and centre as we bring Golder’s
innovation and technical excellence to projects.

Hannah Hamling, President Asia Pacific – Golder

GTA’s focus on establishing and retaining intimate, unique and long-term client
relationships is central to our on-going success and sustainability. The Client
Choice Awards and Beaton’s supporting research brings a powerful, independent
and insightful benchmarking and tangible feedback to our activities. These are
the most prestigious awards that are noticed by our clients and industry peers
alike, and proudly celebrated and embraced by our team.

Michael Durkin, Managing Director – GTA Consultants

We highly anticipate the outcomes of the Client Choice Awards each year. We
particularly value the fact that they are the product of client’s experiences of
working with our firm and with our competitors. We work hard to constantly
deliver not just the highest quality legal work, but also a great client
experience. Having our positive momentum in this area recognised publicly is
very encouraging. We also take inspiration from others who do well in the
Awards, both in the legal and other categories, and seek to learn from their
success.

Sam Nickless, Chief Operating Officer – Gilbert + Tobin

It was an absolute honour for Marshall Day Acoustics to receive the 2020 Client
Choice Award for Best Acoustical Consulting Firm. We pride ourselves on our
client relationships, so there really is no greater reward than receiving direct
recognition from our clients. A big thank you to those who voted and to beaton
for organising such a unique and positive platform. The insights and measurement
tools are a valuable asset and allow us to ensure we continue to offer
outstanding service year after year.

Hugo Caldwell, Acoustic Engineer – Marshall Day Acoustics

Our success comes about because of the wonderful team that we have built across
Australia and the fact that everyone at FB Rice works incredibly hard every day
to deliver superior service to a wonderful set of clients. We have also worked
diligently to ensure the firm’s culture and values empowers our people to
deliver for their clients. That we have been again recognised by the Client
Choice Awards is evidence that our clients recognise our distinctive approach
and I am delighted to see the team receive this recognition again in 2019.

Brett Lunn, Managing Partner – FB Rice

At RSM, we pride ourselves on building strong relationships based on a deep
understanding of what matters to our clients. We believe our strong,
client-centric approach differentiates us and importantly, the Client Choice
Awards provide us with independent research into whether we are delivering on
that promise. Our success in these awards over the past 15 years provides us
with the opportunity to thank our clients for their trust, to reward our staff
for their ongoing commitment to delivering an exceptional client experience and
to position the RSM brand as a provider of choice to the Australian market.

Jamie O’Rourke, National Chairman – RSM

The Client Choice Awards 2019 had a formidable line up of finalists among our
peers in engineering as well as other consulting fields more broadly, so we’re
very proud of being crowned Best Professional Services firm in our category.
This accolade is ultimately a credit to our people and our partners for their
commitment to keeping our clients front and centre as we bring Golder’s
innovation and technical excellence to projects.

Hannah Hamling, President Asia Pacific – Golder

GTA’s focus on establishing and retaining intimate, unique and long-term client
relationships is central to our on-going success and sustainability. The Client
Choice Awards and Beaton’s supporting research brings a powerful, independent
and insightful benchmarking and tangible feedback to our activities. These are
the most prestigious awards that are noticed by our clients and industry peers
alike, and proudly celebrated and embraced by our team.

Michael Durkin, Managing Director – GTA Consultants

We highly anticipate the outcomes of the Client Choice Awards each year. We
particularly value the fact that they are the product of client’s experiences of
working with our firm and with our competitors. We work hard to constantly
deliver not just the highest quality legal work, but also a great client
experience. Having our positive momentum in this area recognised publicly is
very encouraging. We also take inspiration from others who do well in the
Awards, both in the legal and other categories, and seek to learn from their
success.

Sam Nickless, Chief Operating Officer – Gilbert + Tobin

It was an absolute honour for Marshall Day Acoustics to receive the 2020 Client
Choice Award for Best Acoustical Consulting Firm. We pride ourselves on our
client relationships, so there really is no greater reward than receiving direct
recognition from our clients. A big thank you to those who voted and to beaton
for organising such a unique and positive platform. The insights and measurement
tools are a valuable asset and allow us to ensure we continue to offer
outstanding service year after year.

Hugo Caldwell, Acoustic Engineer – Marshall Day Acoustics

Our success comes about because of the wonderful team that we have built across
Australia and the fact that everyone at FB Rice works incredibly hard every day
to deliver superior service to a wonderful set of clients. We have also worked
diligently to ensure the firm’s culture and values empowers our people to
deliver for their clients. That we have been again recognised by the Client
Choice Awards is evidence that our clients recognise our distinctive approach
and I am delighted to see the team receive this recognition again in 2019.

Brett Lunn, Managing Partner – FB Rice

At RSM, we pride ourselves on building strong relationships based on a deep
understanding of what matters to our clients. We believe our strong,
client-centric approach differentiates us and importantly, the Client Choice
Awards provide us with independent research into whether we are delivering on
that promise. Our success in these awards over the past 15 years provides us
with the opportunity to thank our clients for their trust, to reward our staff
for their ongoing commitment to delivering an exceptional client experience and
to position the RSM brand as a provider of choice to the Australian market.

Jamie O’Rourke, National Chairman – RSM

2022 CLIENT CHOICE AWARDS PARTNERS











WANT TO TAKE PART IN CLIENT CHOICE AWARDS?

To enrol your firm in the Client Choice Awards just click the ‘ENTER NOW’
button.

Simply select your firm’s profession and size, read through what’s involved then
complete the short entry form.

ENTER NOW


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