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www.egain.com Open in urlscan Pro
13.82.107.234  Public Scan

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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_me...
Submission: On January 17 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 26 IPs in 5 countries across 19 domains to perform 96 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 411351.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 65.9.66.37 16509 (AMAZON-02)
2 108.128.174.138 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:214... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
2 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
1 2a02:26f0:11a... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
6 2600:1f14:f4:... 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 65.9.66.105 16509 (AMAZON-02)
2 2a00:1450:402... 15169 (GOOGLE)
1 2600:9000:206... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
96 26
41    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:400d:806::200a (Ireland)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
7    2a00:1450:4001:813::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    2a02:6ea0:c700::17 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
2    65.9.66.37 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-37.fra56.r.cloudfront.net
hd.egain.com
2    108.128.174.138 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-108-128-174-138.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
3    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
1    2600:9000:214f:e00:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)
sc.lfeeder.com
2    34.120.220.80 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 80.220.120.34.bc.googleusercontent.com
cdn.dreamdata.cloud
2    2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
4    2a00:1450:400d:806::200e (Ireland)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    2a00:1450:4001:827::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
2    2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)
region1.google-analytics.com
1    2a02:6ea0:c700::10 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
key-cdn.printfriendly.com
1    2a02:26f0:11a::6867:4832 (Vienna, Austria)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
1    2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)
diffuser-cdn.app-us1.com
6    2600:1f14:f4:7d02:153f:adff:cb23:7692 (Boardman, United States)

ASN16509 (AMAZON-02, US)
ebrain.egain.com
3    2a00:1450:400d:807::2004 (Ireland)

ASN15169 (GOOGLE, US)
www.google.com
3    2a00:1450:4001:827::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
1    65.9.66.105 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-105.fra56.r.cloudfront.net
tr.lfeeder.com
2    2a00:1450:4025:401::9c (Den Helder, Netherlands)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    2600:9000:206f:c600:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)
cdn.linkedin.oribi.io
3    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
1    2606:4700::6811:925b (United States)

ASN13335 (CLOUDFLARENET, US)
prism.app-us1.com
1    2606:4700:4400::6812:2a69 (United States)

ASN13335 (CLOUDFLARENET, US)
trackcmp.net
Apex Domain
Subdomains		 Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 411351
hd.egain.com — Cisco Umbrella Rank: 299268
ebrain.egain.com
878 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 41
435 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 22
region1.google-analytics.com — Cisco Umbrella Rank: 2439
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 373
www.linkedin.com — Cisco Umbrella Rank: 592
px4.ads.linkedin.com — Cisco Umbrella Rank: 6336
3 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5983
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 33
stats.g.doubleclick.net — Cisco Umbrella Rank: 75
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 352
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 20422
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21055
16 KB
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7479
prism.app-us1.com — Cisco Umbrella Rank: 7521
6 KB
2 gstatic.com
fonts.gstatic.com
60 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 69965
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 13568
tr.lfeeder.com — Cisco Umbrella Rank: 20716
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 23316
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7475
314 B
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 820
376 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 675
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4490
2 KB
96 19
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 fonts.gstatic.com fonts.googleapis.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 tr.lfeeder.com www.egain.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
96 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-12-12 -
2023-03-06		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2023-01-16 -
2023-04-16		 3 months crt.sh
hd.egain.com
Amazon		 2023-01-10 -
2024-02-08		 a year crt.sh
*.analytics-egain.com
Amazon		 2022-09-06 -
2023-10-05		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2022-04-21 -
2023-04-21		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02		 2022-11-25 -
2023-05-25		 6 months crt.sh
*.lfeeder.com
Amazon		 2022-07-09 -
2023-08-07		 a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4		 2022-12-05 -
2023-03-05		 3 months crt.sh
*.gstatic.com
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
1639039923.rsc.cdn77.org
R3		 2023-01-15 -
2023-04-15		 3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
diffuser-cdn.app-us1.com
R3		 2022-12-13 -
2023-03-13		 3 months crt.sh
www.google.com
GTS CA 1C3		 2022-12-12 -
2023-03-06		 3 months crt.sh
www.google.de
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
linkedin.oribi.io
Amazon		 2022-07-07 -
2023-08-06		 a year crt.sh
app-us1.com
Cloudflare Inc ECC CA-3		 2022-12-07 -
2023-12-06		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2022-09-25 -
2023-09-25		 a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Frame ID: 205498B208D2A95A509263F89870CE8E
Requests: 92 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 480FE6C9FD5EFD182E0C2C40B007D95B
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 1B2EF5C3D888684AB2425618BB2F833A
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: A8EF81D763EF699FD899BC53A10ACD26
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: BB511A2391B7C1531D5555BF3F2A0645
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Page not found - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

96
Requests

99 %
HTTPS

78 %
IPv6

19
Domains

28
Subdomains

26
IPs

5
Countries

1514 kB
Transfer

3712 kB
Size

37
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 83
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1673986536833&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1673986536833%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai10-na%2526uid%253D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1673986536833&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1673986536833&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&liSync=true&e_ipv6=AQLtctf9kpKfxwAAAYXBX3edokY4DnwwmwillSeBJLe1_47kg-ve7e7rxJSh8GmmHU3fmC88_b1m-nyCLjMMMI52M1vFuQ

96 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/ 		199 KB
199 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ccd86ecdc9eaaec9e16f4c1fe266dcd6f18f2e045b5608665dfae92a3d41c9d9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, must-revalidate, max-age=0
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Date
Tue, 17 Jan 2023 20:15:34 GMT
Expires
Wed, 11 Jan 1984 05:00:00 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
704 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 		5 KB
1 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 		3 KB
1 KB 		Stylesheet
General
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https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
35730
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
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Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/third/font-awesome.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/third/slick.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/style.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/ 		31 KB
2 KB 		Stylesheet
General
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Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Tue, 17 Jan 2023 20:03:24 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 17 Jan 2023 20:15:35 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
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timeout=5, max=98
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 		51 KB
5 KB 		Stylesheet
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
3 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 		36 KB
6 KB 		Stylesheet
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/ 		87 KB
31 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/ 		11 KB
4 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
50 KB 		Script
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
66 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
General
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
2 KB 		Script
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		24 KB
5 KB 		Script
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https://www.egain.com/egain-child/custom_script_1.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 03 Dec 2022 00:54:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6081-5eee1e4945eb8-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4341
js
www.googletagmanager.com/gtag/ 		223 KB
77 KB 		Script
General
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
d608638683002dad16d1b8845d70a40c108a05ef3c6b17801a0b5c1cf7d452a0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
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content-length
78999
x-xss-protection
0
alt-svc
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expires
Tue, 17 Jan 2023 20:15:35 GMT
js
www.googletagmanager.com/gtag/ 		113 KB
44 KB 		Script
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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
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content-length
45195
x-xss-protection
0
alt-svc
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expires
Tue, 17 Jan 2023 20:15:35 GMT
js
www.googletagmanager.com/gtag/ 		181 KB
66 KB 		Script
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https://www.googletagmanager.com/gtag/js?id=AW-946629603
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
67562
x-xss-protection
0
last-modified
Tue, 17 Jan 2023 18:08:37 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 17 Jan 2023 20:15:35 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 		305 B
992 B 		Image
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https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::17 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 17 Jan 2023 20:15:36 GMT
age
2101
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2
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identity
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1381
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305
x-77-nzt
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x-accel-expires
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last-modified
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server
CDN77-Turbo
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray
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*
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access-control-expose-headers
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x-goog-stored-content-length
305
accept-ranges
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expires
Wed, 15 Jun 2022 13:53:55 GMT
eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 		11 KB
11 KB 		Image
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
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Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Tue, 18 Oct 2022 21:28:41 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b30-5eb55c6ad8ec4"
Content-Type
image/png
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Accept-Ranges
bytes
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timeout=5, max=94
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11056
404.png
hd.egain.com/images/ 		25 KB
26 KB 		Image
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https://hd.egain.com/images/404.png
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.37 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:37 GMT
Via
1.1 36d9e1bd4f00d39c57a56679dc44e264.cloudfront.net (CloudFront)
Last-Modified
Fri, 16 Aug 2019 20:55:22 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
x-amz-meta-cb-modifiedtime
Fri, 16 Aug 2019 20:55:02 GMT
ETag
"d658b3471983db11613f94f0e7a9dc6d"
X-Cache
RefreshHit from cloudfront
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image/png
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keep-alive
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bytes
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26062
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OJLn7bqSWIIsOI6_xkEJhnaoGkEWb4u2trybg89lHDYyqdpJb0cB8w==
en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 		502 B
864 B 		Image
General
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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
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Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1f6-5ddba28f29719"
Content-Type
image/png
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Keep-Alive
Accept-Ranges
bytes
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timeout=5, max=93
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502
de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 		250 B
611 B 		Image
General
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"fa-5ddba28f2a6b9"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
250
printfriendly.js
cdn.printfriendly.com/ 		52 KB
15 KB 		Script
General
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https://cdn.printfriendly.com/printfriendly.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::17 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 17 Jan 2023 20:15:36 GMT
content-encoding
gzip
age
183
x-guploader-uploadid
ADPycdsH7THyKv0IdKLhrulkOlmtTk6nU2apeMKjS_7TTxUcPJNthXAU_oZNNbRuqh1SN5MXDXukJJ3FH8_Y0LKgPhjdJQ
x-cache
HIT
x-77-cache
HIT
x-goog-storage-class
STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-age
33
x-77-nzt
AZySIRBgkCD/IQAAAA
x-accel-expires
@1673986803
last-modified
Wed, 07 Dec 2022 08:31:33 GMT
server
CDN77-Turbo
x-77-nzt-ray
f6587a1df939ac1de801c7636b8b7e03
vary
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x-goog-hash
crc32c=9zN9FQ==, md5=7nsBmapbtmC8xA9C6qMHbA==
x-goog-generation
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content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
x-goog-stored-content-length
14415
expires
Wed, 28 Dec 2022 14:00:41 GMT
imagesloaded.min.js
www.egain.com/includes/js/ 		5 KB
2 KB 		Script
General
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https://www.egain.com/includes/js/imagesloaded.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/ 		20 KB
7 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/ 		1 KB
988 B 		Script
General
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https://www.egain.com/egain/assets/js/third/lightbox.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/ 		121 KB
32 KB 		Script
General
Check archive.org
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https://www.egain.com/egain/assets/js/main.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/ 		5 KB
2 KB 		Script
General
Check archive.org
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https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
40 KB 		Script
General
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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
General
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https://www.egain.com/includes/js/hoverIntent.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
General
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
General
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
General
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
3404
css
fonts.googleapis.com/ 		3 KB
584 B 		Stylesheet
General
Check archive.org
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Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 17 Jan 2023 20:15:35 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 17 Jan 2023 20:15:35 GMT
css
fonts.googleapis.com/ 		5 KB
706 B 		Stylesheet
General
Check archive.org
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Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 17 Jan 2023 18:39:52 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 17 Jan 2023 20:15:35 GMT
css
fonts.googleapis.com/ 		8 KB
785 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 17 Jan 2023 20:15:35 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
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server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 17 Jan 2023 20:15:35 GMT
gtm.js
www.googletagmanager.com/ 		170 KB
56 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
4725612b79204f0bcd5b9e4e08072d7556fefdcc6ea749661fc9fec403ef2fa2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:36 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
56943
x-xss-protection
0
last-modified
Tue, 17 Jan 2023 18:08:37 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 17 Jan 2023 20:15:36 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 		93 KB
93 KB 		Image
General
Check archive.org
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Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.66.37 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Via
1.1 2fc0d20914c32e5cd76477ed042298d0.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
Age
319
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
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analytics.analytics-egain.com/onetag/ Frame 480F 		16 KB
16 KB 		Script
General
Check archive.org
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https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.128.174.138 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Tue, 17 Jan 2023 20:15:36 GMT
cache-control
max-age=86400
server
expires
Wed, 18 Jan 2023 20:15:36 GMT
gtm.js
www.googletagmanager.com/ 		134 KB
48 KB 		Script
General
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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
b1366d92a66cee3d1e6e8cfed3708b3bca26f46000254db9fda44627e66be19f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:36 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
49326
x-xss-protection
0
last-modified
Tue, 17 Jan 2023 18:08:37 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
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expires
Tue, 17 Jan 2023 20:15:36 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/ 		2 KB
2 KB 		Script
General
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https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
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Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
User-Agent
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Response headers

date
Tue, 17 Jan 2023 20:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
78b1c38a8d7691d2-FRA
access-control-allow-headers
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/ 		38 KB
12 KB 		Script
General
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Full URL
https://bat.bing.com/bat.js
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Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Tue, 17 Jan 2023 20:15:35 GMT
last-modified
Mon, 05 Dec 2022 17:15:50 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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etag
"027e538cd8d91:0"
vary
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x-cache
CONFIG_NOCACHE
content-type
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access-control-allow-origin
*
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accept-ranges
bytes
content-length
11460
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/ 		32 KB
11 KB 		Script
General
Check archive.org
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Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:214f:e00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

x-amz-version-id
kGjIZ9LPLSQf8zA_2vmv.YIJZUnJ0sY5
content-encoding
gzip
via
1.1 cc77875ec7dfc885cffaa2ec6fa578f6.cloudfront.net (CloudFront)
date
Tue, 17 Jan 2023 20:15:36 GMT
last-modified
Mon, 09 Jan 2023 07:04:13 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
319
etag
W/"9ec463ac2bebc6916433ead00cf8b51c"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
kwMDlrLEv2F5q9fDGjXvMLUjxuEYCZbuXvISray5dpaskL1rxi1v6Q==
dreamdata.min.js
cdn.dreamdata.cloud/scripts/analytics/v1/ 		127 KB
39 KB 		Script
General
Check archive.org
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Full URL
https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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H2
Security
TLS 1.3, , AES_128_GCM
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34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
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Software
UploadServer /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:12:17 GMT
content-encoding
gzip
strict-transport-security
max-age=15768000;includeSubdomains
age
199
x-guploader-uploadid
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STANDARD
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
39064
last-modified
Thu, 24 Feb 2022 14:46:50 GMT
server
UploadServer
etag
"5a0c242829201a80f498d4959d83ebfc"
vary
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x-goog-generation
1645714010392592
x-goog-hash
crc32c=9JeVgg==, md5=WgwkKCkgGoD0mNSVnYPr/A==
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public,max-age=1800
x-goog-stored-content-length
39064
accept-ranges
bytes
content-type
text/javascript; charset=utf-8
expires
Tue, 17 Jan 2023 20:42:17 GMT
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v34/ 		44 KB
44 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Sun, 15 Jan 2023 14:23:49 GMT
x-content-type-options
nosniff
age
193907
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44856
x-xss-protection
0
last-modified
Mon, 15 Aug 2022 18:20:18 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
*
cache-control
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expires
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z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/ 		16 KB
16 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
Fri, 13 Jan 2023 09:45:45 GMT
x-content-type-options
nosniff
age
383391
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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expires
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fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 		75 KB
76 KB 		Font
General
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Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Tue, 17 Jan 2023 20:15:36 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
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Strict-Transport-Security
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77 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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20 KB 		Script
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strict-transport-security
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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date
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content-encoding
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https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1673986536217&cv=11&fst=1673986536217&bg=ffffff&guid=ON&async=1&gtm=2oa1a1&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&tiba=Page%20not%20found%20-%20eGain&auid=1237340684.1673986536&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
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https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1a1&_p=686672970&cid=1146478171.1673986536&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1673986536&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&dt=Page%20not%20found%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
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pragma
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server
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576 B 		Script
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x-77-pop
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URL: https://bat.bing.com/bat.js
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H2
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date
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strict-transport-security
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5 KB 		Script
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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H2
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TLS 1.3, , AES_256_GCM
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https://www.egain.com/
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date
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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https://www.egain.com/
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Response headers

pragma
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x-content-type-options
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server
Golfe2
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expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
67 B 		XHR
General
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https://www.google-analytics.com/j/collect?v=1&_v=j98&a=686672970&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=962352458&gjid=1398461750&cid=1146478171.1673986536&tid=UA-15835029-4&_gid=256795964.1673986537&_r=1&gtm=2wg1a1NC9SGDL&cd17=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&z=609927280
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pragma
no-cache
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Tue, 17 Jan 2023 20:15:36 GMT
x-content-type-options
nosniff
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server
Golfe2
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2
expires
Fri, 01 Jan 1990 00:00:00 GMT
egain-chat.js
ebrain.egain.com/system/templates/chat/ 		4 KB
2 KB 		Script
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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
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date
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content-encoding
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pragma
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strict-transport-security
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Offers.egain
ebrain.egain.com/system/ 		294 B
2 KB 		Script
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https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&egofferpagetitle=Page%20not%20found%20-%20eGain&egofferpatternchecksum=
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H2
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accept-language
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date
Tue, 17 Jan 2023 20:15:37 GMT
strict-transport-security
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expires
Thu, 01 Jan 1970 00:00:00 GMT
EG26912918
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4 KB 		Document
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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cache-control
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server
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www.google.com/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
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pragma
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Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
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https://www.google.de/pagead/1p-user-list/946629603/?random=1673986536217&cv=11&fst=1673985600000&bg=ffffff&guid=ON&async=1&gtm=2oa1a1&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&tiba=Page%20not%20found%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=842390185&rmt_tld=1&ipr=y
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pragma
no-cache
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content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
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expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/ 		43 B
294 B 		Image
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https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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Host: www.egain.com
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H2
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TLS 1.3, , AES_128_GCM
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accept-language
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https://www.egain.com/
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Response headers

date
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via
1.1 29d33c5cd70a6501fde7bc2dba557906.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
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collect
stats.g.doubleclick.net/j/ 		4 B
441 B 		XHR
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Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1146478171.1673986536&jid=958053479&gjid=1021547793&_gid=256795964.1673986537&_u=YADAAUAAAAAAACAAI~&z=1832172241
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URL: https://www.google-analytics.com/analytics.js
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H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4025:401::9c Den Helder, Netherlands, ASN15169 (GOOGLE, US),
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Request headers

Referer
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accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
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text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 17 Jan 2023 20:15:36 GMT
x-content-type-options
nosniff
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server
Golfe2
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
70 B 		XHR
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https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1146478171.1673986536&jid=962352458&gjid=1398461750&_gid=256795964.1673986537&_u=YADAAUABAAAAACAAI~&z=105935065
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Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4025:401::9c Den Helder, Netherlands, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
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date
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x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
0
bat.bing.com/action/ 		0
175 B 		Image
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Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=c626d91c-56a1-4675-8111-926d9f0de72c&sid=b458984096a311edb79c273975491096&vid=b458ed8096a311ed8f440f52317db19b&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Page%20not%20found%20-%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&r=&lt=2499&evt=pageLoad&sv=1&rn=966362
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Name Value
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 17 Jan 2023 20:15:36 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
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*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 		36 B
376 B 		XHR
General
Check archive.org
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https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
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TLS 1.3, , AES_128_GCM
Server
2600:9000:206f:c600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
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Request headers

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*
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de-DE,de;q=0.9
User-Agent
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Response headers

date
Tue, 17 Jan 2023 19:48:03 GMT
content-encoding
gzip
via
1.1 4162b603e4967e54c2386fa354705d6e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C1
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1653
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accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
c4xC_zM1KSeVFLVUO79ryr1GY9bAsvDhlaydk_jyEUxkGrub60y28w==
collect
px4.ads.linkedin.com/
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0
264 B 		Image
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Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1673986536833&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&liSync=true&e_ipv6=AQLtctf9kpKfxwAAAYXBX3edokY4DnwwmwillSeBJLe1_47kg-ve7e7rxJSh8GmmHU3fmC88_b1m-nyCLjMMMI52M1vFuQ
Requested by
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URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
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13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Tue, 17 Jan 2023 20:15:37 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
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linkedin-action
1
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CONFIG_NOCACHE
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x-li-fabric
prod-lva1
x-li-proto
http/2
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Redirect headers

date
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x-li-proto
http/2
content-length
0
x-li-uuid
AAXye1zrGuaf+hEf+vCLIQ==
/
prism.app-us1.com/ 		246 B
461 B 		Script
General
Check archive.org
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Full URL
https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Requested by
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URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare / PHP/7.4.32
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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Response headers

date
Tue, 17 Jan 2023 20:15:37 GMT
content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.32
content-type
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cache-control
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x-envoy-upstream-service-time
48
cf-ray
78b1c38f8ef69b8f-FRA
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1146478171.1673986536&jid=958053479&_u=YADAAUAAAAAAACAAI~&z=1904143680
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),
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Software
cafe /
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Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 20:15:36 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
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cross-origin-resource-policy
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*
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1146478171.1673986536&jid=958053479&_u=YADAAUAAAAAAACAAI~&z=1904143680
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 20:15:36 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1146478171.1673986536&jid=962352458&_u=YADAAUABAAAAACAAI~&z=1956951874
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:807::2004 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 20:15:36 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1146478171.1673986536&jid=962352458&_u=YADAAUABAAAAACAAI~&z=1956951874
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 20:15:36 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
t_prism_sitemessages.php
trackcmp.net/ 		0
314 B 		Script
General
Check archive.org
Download Go to
Full URL
https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=ca828349-5724-40f9-a4a8-47da98790399&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/8.1.14
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:37 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/8.1.14
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-envoy-upstream-service-time
7
x-privacy-policy
You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray
78b1c390ebdf2c19-FRA
content-length
0
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/ 		195 B
921 B 		Script
General
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Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 20:15:37 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame A8EF 		124 KB
22 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
Resource Hash
f00c7659051ca6b26aea95f6076ddca240c7cec09bfcb0ea8417627eb273ebad
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Tue, 17 Jan 2023 20:15:37 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
80b0f4e2-21fd-40c6-a3cf-d1db5c9001db
x-amzn-trace-id
Root=1-63c701e9-3dbb6876196737b7573d9d0f
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amz-apigw-id
e508gEh7PHcFdfA=
content-length
22230
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame BB51 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Tue, 17 Jan 2023 20:15:37 GMT
last-modified
Sat, 10 Dec 2022 01:32:18 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j98&a=686672970&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&ul=en-us&de=UTF-8&dt=Page%20not%20found%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1146478171.1673986536&tid=UA-15835029-4&_gid=256795964.1673986537&gtm=2wg1a1NC9SGDL&z=1023346333
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:400d:806::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 10:07:46 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
36473
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/ 		0
54 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1a1&_p=686672970&cid=1146478171.1673986536&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1673986536&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D6e8ada39-eee0-eb11-bacb-000d3a9e9ca3&dt=Page%20not%20found%20-%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Tue, 17 Jan 2023 20:15:41 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| google_tag_manager function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| google_tag_data string| GoogleAnalyticsObject function| ga object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| __gaConnectorEventsEmitted function| UET function| UET_init function| UET_push object| ueto_3e39a3e3ce object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo object| gaplugins object| gaData object| ziws object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q string| prismGlobalObjectAlias object| visitorGlobalObject function| lintrk boolean| _already_called_lintrk object| eGain

37 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node0cv2z5219we7kr69kap63zgg1271836.node0
.bing.com/ Name: MUID
Value: 13B8763398E56AEE170F64AF99376B68
.egain.com/ Name: _gcl_au
Value: 1.1.1237340684.1673986536
.ws.zoominfo.com/ Name: visitorId
Value: 641d2f8ebb12956bb7114d7cdbb53dca9eaa770c0e46f898ad5c581f3ba68ba9
.zoominfo.com/ Name: __cf_bm
Value: Uc3_IwZ2XivCYmkGl7DN0Rq2jvknAe7HD2n2e.nzWgE-1673986536-0-AeZFHH/5B3HSjzr/OJQDuh8p3xRYFADqUdBt8+BhALtUslnB9lfbAsOHi5M6GMaBXGnAsDYrRAmXFw3fMkXKDp0=
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Value: K7yzzs1SIw15V8rAFsmKw1b5FO6Xg7t9NjmdOFv0.Vw-1673986536253-0-604800000
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1673986536.1.1.1673986536.0.0.0
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=kmai10-na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: ajs_user_id
Value: null
.egain.com/ Name: ajs_group_id
Value: null
.egain.com/ Name: ajs_anonymous_id
Value: %2226e0f525-7005-4717-be36-a28db282b44b%22
.egain.com/ Name: _ga
Value: GA1.2.1146478171.1673986536
.egain.com/ Name: _gid
Value: GA1.2.256795964.1673986537
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.e19ca27154cfb8a9.1673986536613
.egain.com/ Name: _uetsid
Value: b458984096a311edb79c273975491096
.egain.com/ Name: _uetvid
Value: b458ed8096a311ed8f440f52317db19b
www.egain.com/ Name: EG-U-ID
Value: E26ae69a69-9506-4bce-8c0a-68049d3a2f4a
www.egain.com/ Name: EG-S-ID
Value: E1643d94dd-505b-432d-9fd0-38c48aa6c983
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
prism.app-us1.com/ Name: prism_68298682
Value: ca828349-5724-40f9-a4a8-47da98790399
.egain.com/ Name: prism_68298682
Value: ca828349-5724-40f9-a4a8-47da98790399
.linkedin.com/ Name: UserMatchHistory
Value: AQK3v5Sgi8AUKwAAAYXBX3a2zbDo_tUYVy4ayiwEi4Jq5feMtMvSeBfLqikJrcDuTT8GuKyfGbe3xg
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKpefGwBWSR4AAAAYXBX3a2309rZFZ9wNQ4Epb-pc_zbwQEMnidmBtnzN34gKPUkNGVwV_qHCvAi4ZlgL3o_g
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&55d1c408-b949-4335-88ae-764c9009e0ef"
.linkedin.com/ Name: lidc
Value: "b=VGST04:s=V:r=V:a=V:p=V:g=2813:u=1:x=1:i=1673986537:t=1674072937:v=2:sig=AQGQCLtb2LXWzDMFFx3MzfrSuEXAlRSX"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&2023011720153787a04bff-2415-41f5-8ff7-9c2241394d93AQFOMc2XBQ129298id69bMSj25_MANy2"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NzM5ODY1Mzc7MjswMjGGRqw34U3hPr2GKvEEdXmXRywOBdDc4gGGnvmQ+FQ2EA==
ebrain.egain.com/ Name: AWSALBTG
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ebrain.egain.com/ Name: AWSALBTGCORS
Value: qlfD/OEhoCK712dAsRNQwib0youwkefTRKQ4/LmNRYBrOoLxoNP8eLBRICbWh4hBsNk8JYv+KfXxe39bBnk+zUVJhxrLjYR2+JozGF5pViP6NfyT2oUBZOkJL2SJt8k8IQeSE3NVf5kpYp4+1F9rOyj14RutXMHSUf7HOWkw4FpfFY5+Ol8=
ebrain.egain.com/ Name: AWSALB
Value: 4xpuLRDc77i5KsaFRAJzyfC/kvYPzWycuqik8qE8Pqc6xRdh2KALU2ZDI7w/NktdHCXFu656uiKzlmwjsJhZo1Wn0nh6qyFZyTKGk5EG3TcSM6jL1GITWCDL6Em4cSYkWb2rFoqQcHWqk3n00nmGQ2xVyiRtNq9mzsMXXjlTHiM8/eaQ8xT+aUJ2F2Yunw==
ebrain.egain.com/ Name: AWSALBCORS
Value: 4xpuLRDc77i5KsaFRAJzyfC/kvYPzWycuqik8qE8Pqc6xRdh2KALU2ZDI7w/NktdHCXFu656uiKzlmwjsJhZo1Wn0nh6qyFZyTKGk5EG3TcSM6jL1GITWCDL6Em4cSYkWb2rFoqQcHWqk3n00nmGQ2xVyiRtNq9mzsMXXjlTHiM8/eaQ8xT+aUJ2F2Yunw==

3 Console Messages

Source Level URL
Text
network error URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=6e8ada39-eee0-eb11-bacb-000d3a9e9ca3
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
108.128.174.138
13.107.42.14
13.82.107.234
2001:4860:4802:34::36
2600:1f14:f4:7d02:153f:adff:cb23:7692
2600:9000:206f:c600:2:53b2:240:93a1
2600:9000:214f:e00:1f:f723:6fc0:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6811:925b
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:813::2008
2a00:1450:4001:827::2002
2a00:1450:4001:827::2003
2a00:1450:4001:829::2003
2a00:1450:400d:806::200a
2a00:1450:400d:806::200e
2a00:1450:400d:807::2004
2a00:1450:4025:401::9c
2a02:26f0:11a::6867:4832
2a02:6ea0:c700::10
2a02:6ea0:c700::17
34.120.220.80
65.9.66.105
65.9.66.37
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
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0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
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2fd61f3235a45c5376c72f36ebc9392296ced2c777b737b5cf053a429d18deaa
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