Submitted URL: https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOV...
Effective URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=h...
Submission: On September 16 via api from BE

Summary

This website contacted 17 IPs in 5 countries across 14 domains to perform 118 HTTP transactions. The main IP is 104.103.97.33, located in Netherlands and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.norton.com.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on May 15th 2019. Valid for: a year.
This is the only time support.norton.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 12.130.135.73 21621 (RESPONSYS-2)
2 49 104.103.97.33 16625 (AKAMAI-AS)
4 10 104.103.103.58 16625 (AKAMAI-AS)
1 4 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
19 18.194.16.156 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
2 6 52.208.194.131 16509 (AMAZON-02)
4 13.93.137.227 8075 (MICROSOFT...)
2 52.30.196.88 16509 (AMAZON-02)
4 63.140.40.91 15224 (OMNITURE)
2 2 66.117.28.86 15224 (OMNITURE)
2 66.117.29.11 15224 (OMNITURE)
4 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
2 151.101.114.110 54113 (FASTLY)
6 151.101.113.175 54113 (FASTLY)
2 162.247.242.20 23467 (NEWRELIC-...)
2 35.241.45.82 15169 (GOOGLE)
118 17
Domain Requested by
35 support.norton.com 1 redirects support.norton.com
login.norton.com
nexus.ensighten.com
19 nexus.ensighten.com support.norton.com
nexus.ensighten.com
11 now.symassets.com support.norton.com
10 us.norton.com 4 redirects us.norton.com
7 www.google-analytics.com support.norton.com
www.google-analytics.com
6 nebula-cdn.kampyle.com support.norton.com
6 dpm.demdex.net 2 redirects support.norton.com
4 fonts.gstatic.com support.norton.com
4 fonts.googleapis.com support.norton.com
4 oms.symantec.com support.norton.com
4 login.norton.com support.norton.com
login.norton.com
4 www.symantec.com 1 redirects us.norton.com
2 udc-neb.kampyle.com support.norton.com
2 bam.nr-data.net support.norton.com
2 js-agent.newrelic.com support.norton.com
2 static.nortoncdn.com login.norton.com
2 symantec.tt.omtrdc.net support.norton.com
2 cm.everesttech.net 2 redirects
2 symantec.demdex.net support.norton.com
1 www.norton.com 1 redirects
1 secure.norton.com 1 redirects
118 21
Subject Issuer Validity Valid

1970-01-01 -
1970-01-01
a few seconds crt.sh
www.norton.com
DigiCert SHA2 Extended Validation Server CA
2019-07-19 -
2020-08-26
a year crt.sh
store.norton.com
DigiCert SHA2 Extended Validation Server CA
2019-05-15 -
2020-06-28
a year crt.sh
nexus.ensighten.com
DigiCert SHA2 Secure Server CA
2018-10-17 -
2020-01-05
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2019-08-23 -
2019-11-21
3 months crt.sh
*.demdex.net
DigiCert SHA2 High Assurance Server CA
2018-01-09 -
2021-02-12
3 years crt.sh
login.norton.com
DigiCert SHA2 Extended Validation Server CA
2019-07-23 -
2020-05-09
10 months crt.sh
oms.symantec.com
DigiCert SHA2 Secure Server CA
2018-11-14 -
2020-02-08
a year crt.sh
*.tt.omtrdc.net
DigiCert SHA2 High Assurance Server CA
2017-10-19 -
2020-11-25
3 years crt.sh
*.googleapis.com
GTS CA 1O1
2019-08-23 -
2019-11-21
3 months crt.sh
*.google.com
GTS CA 1O1
2019-08-23 -
2019-11-21
3 months crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2019-04-10 -
2020-03-21
a year crt.sh
j.ssl.fastly.net
GlobalSign Organization Validation CA - SHA256 - G2
2019-09-11 -
2020-06-11
9 months crt.sh
*.nr-data.net
GeoTrust RSA CA 2018
2018-01-11 -
2020-03-17
2 years crt.sh
*.kampyle.com
RapidSSL RSA CA 2018
2019-02-17 -
2020-03-01
a year crt.sh

This page contains 5 frames:

Primary Page: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Frame ID: 0EC9766252E3E076B06294F1934F8444
Requests: 124 HTTP requests in this frame

Frame: https://support.norton.com/sp/passiveLogin/
Frame ID: 6A8FF075306D189923C6D087370E7715
Requests: 4 HTTP requests in this frame

Frame: https://symantec.demdex.net/dest5.html?d_nsid=0
Frame ID: 36517746701697B553DA25881496EBB8
Requests: 1 HTTP requests in this frame

Frame: https://support.norton.com/sp/passiveLogin/
Frame ID: EFF2AB6F17661870B3F519C1DF772EBB
Requests: 4 HTTP requests in this frame

Frame: https://symantec.demdex.net/dest5.html?d_nsid=0
Frame ID: B7CA9C9A5A19F77E6419D36FE53E58CB
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGh... HTTP 302
    https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09... HTTP 301
    http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EM... Page URL
  2. https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid... HTTP 301
    https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_retu... Page URL
  3. https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_retu... Page URL

Page Statistics

118
Requests

93 %
HTTPS

22 %
IPv6

14
Domains

21
Subdomains

17
IPs

5
Countries

1515 kB
Transfer

3923 kB
Size

16
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOVXtpKX=ASSBYYTT&_ei_=EuMCYf_PiqA7CuxDEXZnZ18ReVCA9g9REfeTtCEp0Z1kRHU63KSaP6H5zIt7ZfAEYQxJRM40uZDH3EHo1WUPVWn8KPjNAGF0IzJUOSeeivRjZhC8JJa4VEz8NOJyYAIOlXl9FrpxxIZDaeQuIGcAiZxwMrcHidqB6P7L8-YMsaY. HTTP 302
    https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
    http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A Page URL
  2. https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid=hho_vanity_supp_returnpolicy&OpenDocument&src=return_policy&type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
    https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy Page URL
  3. https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOVXtpKX=ASSBYYTT&_ei_=EuMCYf_PiqA7CuxDEXZnZ18ReVCA9g9REfeTtCEp0Z1kRHU63KSaP6H5zIt7ZfAEYQxJRM40uZDH3EHo1WUPVWn8KPjNAGF0IzJUOSeeivRjZhC8JJa4VEz8NOJyYAIOlXl9FrpxxIZDaeQuIGcAiZxwMrcHidqB6P7L8-YMsaY. HTTP 302
  • https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
  • http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Request Chain 1
  • http://us.norton.com/norton/support/css/20060802/support.css HTTP 301
  • http://us.norton.com/support/css/20060802/support.css
Request Chain 2
  • http://us.norton.com/norton/support/script/ChangeStyles.js HTTP 301
  • http://us.norton.com/support/script/ChangeStyles.js
Request Chain 3
  • http://us.norton.com/norton/support/css/20080304/popHeader.css HTTP 301
  • http://us.norton.com/support/css/20080304/popHeader.css
Request Chain 7
  • http://us.norton.com/norton/support/script/index.js HTTP 301
  • http://us.norton.com/support/script/index.js
Request Chain 8
  • http://www.symantec.com/home_homeoffice/support/script/Omniture.js HTTP 301
  • https://us.norton.com/
Request Chain 9
  • https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid=hho_vanity_supp_returnpolicy&OpenDocument&src=return_policy&type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
  • https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Request Chain 20
  • https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672325653 HTTP 302
  • https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672325653
Request Chain 43
  • https://cm.everesttech.net/cm/dd?d_uuid=54338238099793698544316048492532608186 HTTP 302
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKRgAAFBZLGxKk
Request Chain 85
  • https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672328232 HTTP 302
  • https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672328232
Request Chain 106
  • https://cm.everesttech.net/cm/dd?d_uuid=55501378105972029440255263207548718851 HTTP 302
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKSAAAFC9UBxKk

118 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
redirect.jsp
us.norton.com/support/redirects/
Redirect Chain
  • https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOVXtpKX=ASSBYYTT&_ei_=EuMCYf_PiqA7CuxDEXZnZ18ReVCA9g9REfeTtCEp0Z1kRHU63KSaP6H...
  • https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
  • http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
6 KB
2 KB
Document
General
Full URL
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Server
104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-103-58.deploy.static.akamaitechnologies.com
Software
A Web Server /
Resource Hash
4547207110839b7fcfaf0918794557adddb08efe9bce7e09fd457265afb3ccda

Request headers

Host
us.norton.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
none
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1

Response headers

Server
A Web Server
Content-Type
text/html;charset=utf-8
Vary
Accept-Encoding
Content-Encoding
gzip
Cache-Control
public, max-age=0
Date
Mon, 16 Sep 2019 22:18:42 GMT
Content-Length
2260
Connection
keep-alive

Redirect headers

Server
AkamaiGHost
Content-Length
0
Location
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Expires
Mon, 16 Sep 2019 22:18:42 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Mon, 16 Sep 2019 22:18:42 GMT
Connection
keep-alive
support.css
us.norton.com/support/css/20060802/
Redirect Chain
  • http://us.norton.com/norton/support/css/20060802/support.css
  • http://us.norton.com/support/css/20060802/support.css
20 KB
5 KB
Stylesheet
General
Full URL
http://us.norton.com/support/css/20060802/support.css
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-103-58.deploy.static.akamaitechnologies.com
Software
A Web Server /
Resource Hash
690eb7ec8cc0af1aaee95c74414d5a693b6347507eb20b1e134ce4d9a69e851b

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Content-Encoding
gzip
Last-Modified
Mon, 07 Jun 2010 14:53:57 GMT
Server
A Web Server
ETag
"4ed3-4c0d0805"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public, max-age=3493
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4293

Redirect headers

Location
http://us.norton.com/support/css/20060802/support.css
Date
Mon, 16 Sep 2019 22:18:43 GMT
Server
AkamaiGHost
Connection
keep-alive
Content-Length
0
ChangeStyles.js
us.norton.com/support/script/
Redirect Chain
  • http://us.norton.com/norton/support/script/ChangeStyles.js
  • http://us.norton.com/support/script/ChangeStyles.js
112 B
441 B
Script
General
Full URL
http://us.norton.com/support/script/ChangeStyles.js
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-103-58.deploy.static.akamaitechnologies.com
Software
A Web Server /
Resource Hash
cc63725c53ca2213ed1af696e768ea224b5533959602347985bec5e1b94e5e22

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Content-Encoding
gzip
Last-Modified
Thu, 16 Aug 2007 17:45:26 GMT
Server
A Web Server
ETag
"70-46c48d36"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
public, max-age=3493
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
105

Redirect headers

Location
http://us.norton.com/support/script/ChangeStyles.js
Date
Mon, 16 Sep 2019 22:18:43 GMT
Server
AkamaiGHost
Connection
keep-alive
Content-Length
0
popHeader.css
us.norton.com/support/css/20080304/
Redirect Chain
  • http://us.norton.com/norton/support/css/20080304/popHeader.css
  • http://us.norton.com/support/css/20080304/popHeader.css
1 KB
860 B
Stylesheet
General
Full URL
http://us.norton.com/support/css/20080304/popHeader.css
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-103-58.deploy.static.akamaitechnologies.com
Software
A Web Server /
Resource Hash
56818a9af6a7a0c86ca576279c09ab69156d4bab5f2390872f1aee424180d323

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Content-Encoding
gzip
Last-Modified
Sat, 12 Apr 2008 01:08:17 GMT
Server
A Web Server
ETag
"4fd-48000b81"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public, max-age=3483
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
539

Redirect headers

Location
http://us.norton.com/support/css/20080304/popHeader.css
Date
Mon, 16 Sep 2019 22:18:43 GMT
Server
AkamaiGHost
Connection
keep-alive
Content-Length
0
Norton_Nfs_97x48.jpg
www.symantec.com/images/masthead/
1 KB
2 KB
Image
General
Full URL
http://www.symantec.com/images/masthead/Norton_Nfs_97x48.jpg
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
2a02:26f0:6c00:19d::145b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Akamai Image Manager /
Resource Hash
e5ab500e5f4935f1eaf49e29849f87c594b26b9b71d916007e1f1df17a659881

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Last-Modified
Wed, 24 Apr 2019 06:01:49 GMT
Server
Akamai Image Manager
ETag
"4812978-1b45-491091754a8c0"
Content-Type
image/webp
Cache-Control
private, no-transform, max-age=604800
Connection
keep-alive
Content-Length
1272
Expires
Mon, 23 Sep 2019 22:18:43 GMT
button_CloseWindow.gif
www.symantec.com/images/masthead/
104 B
477 B
Image
General
Full URL
http://www.symantec.com/images/masthead/button_CloseWindow.gif
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
2a02:26f0:6c00:19d::145b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Akamai Image Manager /
Resource Hash
70b3e4d60cb4561f500f20f541195e8aaaf2a612c8bdf63cec34bc3f46267886

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Last-Modified
Wed, 01 May 2019 00:13:51 GMT
Server
Akamai Image Manager
ETag
"4819642-68-42484c3512280"
Content-Type
image/gif
Cache-Control
private, no-transform, max-age=604800
Connection
keep-alive
Content-Length
104
Expires
Mon, 23 Sep 2019 22:18:43 GMT
spacer.gif
www.symantec.com/img/
43 B
330 B
Image
General
Full URL
http://www.symantec.com/img/spacer.gif
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
2a02:26f0:6c00:19d::145b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Apache /
Resource Hash
90ff7d3dbd875b2023601a6da16b73d3c46d2d0d346a41bb0a8a438883e641b1

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Last-Modified
Thu, 25 Aug 2005 00:32:22 GMT
Server
Apache
ETag
"481226a-2b-3ff1e29971180"
Content-Type
image/gif
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
43
index.js
us.norton.com/support/script/
Redirect Chain
  • http://us.norton.com/norton/support/script/index.js
  • http://us.norton.com/support/script/index.js
3 KB
1 KB
Script
General
Full URL
http://us.norton.com/support/script/index.js
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
HTTP/1.1
Security
, ,
Server
104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-103-58.deploy.static.akamaitechnologies.com
Software
A Web Server /
Resource Hash
2e63eb332ed16bbc7796dd54067c8137aa9c8d5c06ef5229124210e86ddb893e

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:43 GMT
Content-Encoding
gzip
Last-Modified
Mon, 13 Dec 2010 18:02:35 GMT
Server
A Web Server
ETag
"ae0-4d065fbb"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
public, max-age=3493
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
934

Redirect headers

Location
http://us.norton.com/support/script/index.js
Date
Mon, 16 Sep 2019 22:18:43 GMT
Server
AkamaiGHost
Connection
keep-alive
Content-Length
0
/
us.norton.com/
Redirect Chain
  • http://www.symantec.com/home_homeoffice/support/script/Omniture.js
  • https://us.norton.com/
0
0
Script
General
Full URL
https://us.norton.com/
Requested by
Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-103-58.deploy.static.akamaitechnologies.com
Software
/
Resource Hash

Request headers

Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Redirect headers

Location
https://us.norton.com/
Date
Mon, 16 Sep 2019 22:18:43 GMT
Cache-Control
max-age=0
Server
AkamaiGHost
Connection
keep-alive
Content-Length
0
Expires
Mon, 16 Sep 2019 22:18:43 GMT
kb20100113164023EN
support.norton.com/sp/en/us/home/current/solutions/
Redirect Chain
  • https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid=hho_vanity_supp_returnpolicy&OpenDocument&src=return_policy&type=return_policy&om_em_cid=hho_...
  • https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_...
108 KB
24 KB
Document
General
Full URL
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
51f8d8e1a8263637763a4092f7e2f08c472cb08c8b34c5706019870708e6eb1c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
support.norton.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
same-site
Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Accept-Encoding
gzip, deflate, br
Cookie
SP_SESSION_ID=82301ded-e7e7-4635-b784-6e8728dbfa3d
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Referer
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A

Response headers

Content-Type
text/html;charset=utf-8
Server
nginx
X-XSS-Protection
1; mode=block
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Content-Language
en
Strict-Transport-Security
max-age=31536000; includeSubDomains
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Mon, 16 Sep 2019 22:18:45 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Mon, 16 Sep 2019 22:18:45 GMT
Content-Length
23610
Connection
keep-alive

Redirect headers

Content-Length
0
Server
nginx
Location
/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
X-XSS-Protection
1; mode=block
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Content-Language
en
Strict-Transport-Security
max-age=31536000; includeSubDomains
Expires
Mon, 16 Sep 2019 22:18:44 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Mon, 16 Sep 2019 22:18:44 GMT
Connection
keep-alive
Set-Cookie
SP_SESSION_ID=82301ded-e7e7-4635-b784-6e8728dbfa3d; Domain=norton.com; Path=/; Secure; HttpOnly
support-v2-min.css
support.norton.com/sp/css-474/
365 KB
118 KB
Stylesheet
General
Full URL
https://support.norton.com/sp/css-474/support-v2-min.css
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
86732e2f67582a581d4098e309c15b1e66f0a6acda3d3754513af8b9ba544dd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:04:26 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:45 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
text/css;charset=UTF-8
Cache-Control
max-age=6900
Transfer-Encoding
chunked
Connection
keep-alive, Transfer-Encoding
Accept-Ranges
bytes
Vary
Accept-Encoding
X-XSS-Protection
1; mode=block
Expires
Tue, 17 Sep 2019 00:13:45 GMT
Bootstrap.js
nexus.ensighten.com/symantec/support/
98 KB
31 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/Bootstrap.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
69726526efd28f4cd33defeb57229e2baef9ce674a13141769333dbe51af1434

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:45 GMT
content-encoding
gzip
last-modified
Mon, 16 Sep 2019 14:34:51 GMT
server
nginx
etag
W/"5d7f9d8b-18728"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=300
s_code_min.js
nexus.ensighten.com/symantec/scode/
63 KB
22 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/scode/s_code_min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
d9e62951487dd278213f305f897e3bdb27b8630fe1a89c0a79ea13a28d1c3554

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:45 GMT
content-encoding
gzip
last-modified
Tue, 19 Mar 2019 17:57:39 GMT
server
nginx
etag
W/"5c912d93-fbcc"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
public, max-age=300
support-min-v2.js
support.norton.com/sp/script-474/
502 KB
160 KB
Script
General
Full URL
https://support.norton.com/sp/script-474/support-min-v2.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
9a43a5ff985b57f47f96f023a0cd185bd5941fc49c1845ac66a2197ecad5b633
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:14:50 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:45 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
application/javascript;charset=UTF-8
Cache-Control
max-age=11395
Transfer-Encoding
chunked
Connection
keep-alive, Transfer-Encoding
Accept-Ranges
bytes
Vary
Accept-Encoding
X-XSS-Protection
1; mode=block
Expires
Tue, 17 Sep 2019 01:28:40 GMT
logo_norton_112x35.png
support.norton.com/sp/images/
8 KB
8 KB
Image
General
Full URL
https://support.norton.com/sp/images/logo_norton_112x35.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
f0c136231010ef8f87693762529908fddb8202f9f30fd187bbc1873ed6099945
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:04:26 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:45 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
image/png;charset=UTF-8
Cache-Control
max-age=21368
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
8002
X-XSS-Protection
1; mode=block
Expires
Tue, 17 Sep 2019 04:14:53 GMT
icon-search.png
support.norton.com/sp/images/
1 KB
2 KB
Image
General
Full URL
https://support.norton.com/sp/images/icon-search.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
674d6953836f65882f91b490ed45024104d8a472627a690802aab4db0565bc48
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:04:26 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:45 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
image/png;charset=UTF-8
Cache-Control
max-age=5758
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1329
X-XSS-Protection
1; mode=block
Expires
Mon, 16 Sep 2019 23:54:43 GMT
m_logo_norton_checkmark_68x71.png
support.norton.com/sp/images/
3 KB
3 KB
Image
General
Full URL
https://support.norton.com/sp/images/m_logo_norton_checkmark_68x71.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
3307151d5b444757abf22c0b40dd7ab5df26a424c29e6aac99542493fa935663
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:04:26 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:45 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
image/png;charset=UTF-8
Cache-Control
max-age=15435
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
2764
X-XSS-Protection
1; mode=block
Expires
Tue, 17 Sep 2019 02:36:00 GMT
analytics.js
www.google-analytics.com/
43 KB
17 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
dbb67c620eaabf6679a314db18d3ae43037aef71ab27422e6feec08ee987cc0a
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 19 Aug 2019 17:22:41 GMT
server
Golfe2
age
5712
date
Mon, 16 Sep 2019 20:43:33 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
17803
expires
Mon, 16 Sep 2019 22:43:33 GMT
symantec-logo-footer.png
support.norton.com/sp/images/
3 KB
3 KB
Image
General
Full URL
https://support.norton.com/sp/images/symantec-logo-footer.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
48cbb7718bdf621272cd5dac83d86f31c275d6c7d9948bbd67c249ab17799953
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:04:26 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:45 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
image/png;charset=UTF-8
Cache-Control
max-age=15979
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
2802
X-XSS-Protection
1; mode=block
Expires
Tue, 17 Sep 2019 02:45:04 GMT
om_code_support_min.js
nexus.ensighten.com/symantec/scode/
8 KB
3 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/scode/om_code_support_min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
56763e1cbfb196932bae64deab2e4a67e8ce4c94353c6029a69504a9d009c62a

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:45 GMT
content-encoding
gzip
last-modified
Tue, 19 Mar 2019 17:57:39 GMT
server
nginx
etag
W/"5c912d93-1e8e"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
public, max-age=300
rd
dpm.demdex.net/id/
Redirect Chain
  • https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672325653
  • https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672325653
367 B
1 KB
XHR
General
Full URL
https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672325653
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.208.194.131 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-52-208-194-131.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d4531fe7f87c15c4df8a30819cf084239966e44053dabafddaf031eb335a4a25

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

DCS
dcs-prod-irl1-v042-065415fc6.edge-irl1.demdex.com 5.59.0.20190904135845 37ms (+1ms)
Pragma
no-cache
Content-Encoding
gzip
X-TID
tF/p7S7UQTo=
Vary
Origin, Accept-Encoding, User-Agent
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin
https://support.norton.com
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
application/json;charset=utf-8
Content-Length
301
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Pragma
no-cache
Access-Control-Allow-Origin
https://support.norton.com
X-TID
e/Ckndq1SYs=
Vary
Origin
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Location
https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672325653
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Length
0
Expires
Thu, 01 Jan 1970 00:00:00 GMT
serverComponent.php
nexus.ensighten.com/symantec/support/
843 B
985 B
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/serverComponent.php?r=7559829410.781214&ClientID=21&PageID=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy
Requested by
Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
693b7c637637013af105ae537e8c7f7ab25ccaa6ff62f5898354b066b8faf2e3

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

status
200
date
Mon, 16 Sep 2019 22:18:45 GMT
cache-control
no-cache, no-store
server
nginx
content-type
text/javascript
content-length
843
expires
Mon, 16 Sep 2019 22:18:44 GMT
collect
www.google-analytics.com/r/
35 B
101 B
Image
General
Full URL
https://www.google-analytics.com/r/collect?v=1&_v=j79&a=739202271&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&dr=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&ul=en-us&de=UTF-8&dt=Norton%20refund%20and%20cancellation%20policies&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEAB~&jid=335585858&gjid=1858538157&cid=1436605366.1568672326&tid=UA-12436054-34&_gid=376333638.1568672326&_r=1&z=1692700296
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 16 Sep 2019 22:18:45 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT
Cookie set SAML2
login.norton.com/sso/idp/ Frame 6A8F
6 KB
5 KB
Document
General
Full URL
https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVLJbsIwEP2VyHeyWAGKRZAoqCoSlRBNe%2BilMskELMVLPQ7l8xsHKFRqOfSSg9%2BbmbdkjFzW1LBp%0A43ZqDR8NoAsOslbIjkhGGquY5iiQKS4BmSvY8%2FRpyWgYM2O104WuSTBFBOuEVjOtsJFgn8HuRQEv%0A62VGds4ZZFGEjTHaulC1H63CQssITWQ4otjDUm%2BFikgwbyUIxf2uy2TtwR9zqCNRmshLoSR40LaA%0AzkRGKl4jkGAxz8j7Jo5T6NMNDChUVT%2BFYUyrhAJN44SXcdnScHW8nxFnGz%2BH2MBCoePKZYTGyagX%0Aj3rJIKeUJXcsTcPRcPRGgtXJ%2B71QpVDb20FtjiRkj3m%2B6q2hFBYKR4JXsNgZbUlkMu4yZ50Ce13D%0A7eX8nD2Z3Ex6HF3vP10z7FQ7lF1%2BbX8ODi6YaWm4FejFSaGEbOS3wGvirG7Pr6H6l9ybtIIVfnf7%0A7Bv61Lb0kbexQZlbrtAbPFv6TdHkBP7h8AJf%2F%2FyTLw%3D%3D&Signature=mjgJ2fR1zSAMo9TFj9NFukBU%2BN9nPdaGMSgi5%2FxnJAFY6l7rIvkrKfcEN%2FSlJstzYtpUrf6fd1sQ%0AHB818T0E%2BzYbZmQqTY09M2aZtO02syO7vDcU9bPShv9cX2Qut7sccMgQeUfyXuRKepuZKKM1kGk4%0APuAOl0aHpWjo1dWtdt1MrnMh4f03DSi69TukmMpw7OVTg5gAJqWWjIFo401r5lbeF7I2ZyTcw9Cv%0Al0AvxPCntOM7fL8MHEPZPHrXB6gDWLYb3KPvXCUc0a58IisLkNL51206n1q%2Fa9N7Sk5IBAZF6kqK%0AKjgCCWPdm%2BZcmhxZLYQIroCKA7wYSPs8ajA44w%3D%3D
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
sso /
Resource Hash
b90d1694e8710368366cec8030e50be8c9cd49493bdda1891d97b4c99d85dee6
Security Headers
Name Value
Content-Security-Policy default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Host
login.norton.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
same-site
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Accept-Encoding
gzip, deflate, br
Cookie
_ga=GA1.2.1436605366.1568672326; _gid=GA1.2.376333638.1568672326; _gat=1; check=true; mbox=session#b779620497334da9a99fe75bd5a48b07#1568674186
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Response headers

Date
Mon, 16 Sep 2019 22:18:45 GMT
Server
sso
X-OneAgent-JS-Injection
true
Request-Context
appId=cid-v1:6ea52e03-0757-4fc0-b13a-638afc461255
Referrer-Policy
unsafe-url
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Content-Security-Policy
default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
P3P
CP="IDC DSP CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
X-XSS-Protection
1; mode=block
Cache-Control
no-store
Content-Type
text/html;charset=UTF-8
Content-Encoding
gzip
Vary
Accept-Encoding
Set-Cookie
JSESSIONID=AD708D188BDB3A9830E0024242E87967.jvmroute8081; Path=/sso; Secure; HttpOnly
Keep-Alive
timeout=15, max=100
Connection
Keep-Alive
Transfer-Encoding
chunked
truncated
/
3 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Response headers

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User-Agent
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Response headers

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URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
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Server
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Security Headers
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Request headers

Sec-Fetch-Mode
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User-Agent
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Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
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Server
nginx
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X-Frame-Options
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Expires
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Full URL
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Requested by
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URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
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Security
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Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
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nginx /
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Security Headers
Name Value
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
Last-Modified
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Server
nginx
Date
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X-Frame-Options
SAMEORIGIN
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support.norton.com/sp/css-474/font/
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Full URL
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
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Security
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Server
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Security Headers
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Request headers

Sec-Fetch-Mode
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Origin
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User-Agent
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Response headers

Pragma
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Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
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X-Frame-Options
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
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Security
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Server
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Request headers

Sec-Fetch-Mode
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User-Agent
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Response headers

Strict-Transport-Security
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X-Content-Type-Options
nosniff
Last-Modified
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Server
nginx
Date
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X-Frame-Options
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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User-Agent
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content-encoding
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last-modified
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server
nginx
etag
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cache-control
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
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TLS 1.3, , AES_256_GCM
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18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Request headers

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User-Agent
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Response headers

date
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content-encoding
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last-modified
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server
nginx
etag
W/"5d67cb45-671a"
vary
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content-type
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cache-control
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Full URL
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software
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Request headers

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User-Agent
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Response headers

date
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content-encoding
gzip
last-modified
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server
nginx
etag
W/"5d091569-5b98"
vary
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content-type
application/javascript; charset=utf-8
status
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cache-control
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2 KB
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Script
General
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software
nginx /
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Request headers

Sec-Fetch-Mode
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
last-modified
Tue, 07 May 2019 16:10:41 GMT
server
nginx
etag
W/"5cd1ae01-701"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
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23 KB
6 KB
Script
General
Full URL
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
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Request headers

Sec-Fetch-Mode
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User-Agent
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Response headers

date
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content-encoding
gzip
last-modified
Fri, 13 Sep 2019 18:39:07 GMT
server
nginx
etag
W/"5d7be24b-5be3"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
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nexus.ensighten.com/symantec/support/code/
17 KB
4 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/code/aaa40a3c29e994f014edeead10b29776.js?conditionId0=3403581
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
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TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:45 GMT
content-encoding
gzip
last-modified
Thu, 15 Aug 2019 11:50:52 GMT
server
nginx
etag
W/"5d55471c-4218"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
Cookie set dest5.html
symantec.demdex.net/ Frame 3651
0
0
Document
General
Full URL
https://symantec.demdex.net/dest5.html?d_nsid=0
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.30.196.88 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-52-30-196-88.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash

Request headers

Host
symantec.demdex.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
cross-site
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Accept-Encoding
gzip, deflate, br
Cookie
demdex=54338238099793698544316048492532608186
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=21600
Content-Encoding
gzip
Content-Type
text/html
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Last-Modified
Tue, 10 Sep 2019 14:25:25 GMT
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Pragma
no-cache
Set-Cookie
demdex=54338238099793698544316048492532608186;Path=/;Domain=.demdex.net;Expires=Sat, 14-Mar-2020 22:18:46 GMT;Max-Age=15552000
Vary
Accept-Encoding, User-Agent
X-TID
jQ6qwPcTQBQ=
Content-Length
2764
Connection
keep-alive
id
oms.symantec.com/
49 B
704 B
XHR
General
Full URL
https://oms.symantec.com/id?d_visid_ver=3.3.0&d_fieldgroup=A&mcorgid=67C716D751E567F70A490D4C%40AdobeOrg&mid=54143917150356617754300575216052051979&ts=1568672325932
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
symantec.com.ssl.d1.sc.omtrdc.net
Software
Omniture DC/2.0.0 /
Resource Hash
092a04924cde836e5ffacac7054418b9763b9bb695779870f15ec3ab2ad62caf
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

Date
Mon, 16 Sep 2019 22:18:46 GMT
X-Content-Type-Options
nosniff
Server
Omniture DC/2.0.0
xserver
www224
Vary
Origin
X-C
ms-6.9.1
P3P
CP="This is not a P3P policy"
Access-Control-Allow-Origin
https://support.norton.com
Cache-Control
no-cache, no-store, max-age=0, no-transform, private
Access-Control-Allow-Credentials
true
Connection
Keep-Alive
Content-Type
application/x-javascript
Keep-Alive
timeout=15
Content-Length
49
X-XSS-Protection
1; mode=block
ibs:dpid=411&dpuuid=XYAKRgAAFBZLGxKk
dpm.demdex.net/
Redirect Chain
  • https://cm.everesttech.net/cm/dd?d_uuid=54338238099793698544316048492532608186
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKRgAAFBZLGxKk
42 B
776 B
Image
General
Full URL
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKRgAAFBZLGxKk
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.208.194.131 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-52-208-194-131.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

DCS
dcs-prod-irl1-v042-08e33d9c4.edge-irl1.demdex.com 5.59.0.20190904135845 3ms (+1ms)
Pragma
no-cache
X-TID
3UB9ZccNQ9A=
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection
keep-alive
Content-Type
image/gif
Content-Length
42
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Date
Mon, 16 Sep 2019 22:18:45 GMT
Server
AMO-cookiemap/1.1
P3P
CP="NOI NID DEVa PSAa PSDa OUR IND PUR COM NAV INT DEM"
Location
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKRgAAFBZLGxKk
Cache-Control
no-cache
Connection
Keep-Alive
Keep-Alive
timeout=15,max=100
Content-Length
0
logo_norton_LL_rev_140x43.png
now.symassets.com/content/dam/norton/global/images/non-product/logos/
3 KB
3 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_LL_rev_140x43.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
0d518a718a53968fd7494370c95b7dead34b8b59b72d0594afb5035492c532f1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Thu, 31 Jan 2019 21:54:11 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"a68-580c811097a58"
status
200
content-type
image/png
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:46 GMT
accept-ranges
bytes
content-length
2664
x-xss-protection
1; mode=block
logo_norton_121x37.png
now.symassets.com/content/dam/norton/global/images/non-product/logos/
5 KB
5 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_121x37.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
8b2af90b8bd4dc3208e9d141a1e6d1c72ae5db2df9f950d0be51590b7961d428
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Wed, 03 Apr 2019 17:43:54 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"1297-585a3cc2135aa"
status
200
content-type
image/png
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:46 GMT
accept-ranges
bytes
content-length
4759
x-xss-protection
1; mode=block
truncated
/
635 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
b9b63b05e77eb3f0e51ad2214c2efa94ff648db200eef5d29d38974f6a84e6fe

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
bnr_hands_tablet_laptop2_1170x240.jpg
now.symassets.com/content/dam/norton/global/images/non-product/banners/
44 KB
44 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/banners/bnr_hands_tablet_laptop2_1170x240.jpg
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
c7f87fd7417ff2e6b29df132bb4bd054fa5858e3071a24913e76b1da0a9cd5e7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 17 Dec 2018 09:39:29 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"b097-57d348ebae132"
status
200
content-type
image/jpeg
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:46 GMT
accept-ranges
bytes
content-length
45207
x-xss-protection
1; mode=block
s78291492579602
oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/
43 B
545 B
Image
General
Full URL
https://oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/s78291492579602?AQB=1&ndh=1&pf=1&t=17%2F8%2F2019%200%3A18%3A46%202%20-120&sdid=4C2E839FEA67A85E-7F49A3AB0C02C553&mid=54143917150356617754300575216052051979&aamlh=6&ce=UTF-8&pageName=cons_supp%3A%20sp%3A%20hho%3A%20help-solutions&g=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&r=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&server=support.norton.com&v0=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&events=event69&aamb=RKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y&c2=us&c3=en&c11=cons_supp%3A%20false&c12=cons_supp%3A%20sp%3A%20direct&v12=cons_supp%3A%20sp%3A%20direct&c13=cons_supp%3A%20kb20100113164023en&v13=cons_supp%3A%20kb20100113164023en&v14=cons_supp%3A%20retail&v18=cons_supp%3A%20sp%3A%20hho%3A%20help-solutions&c21=D%3Dv21&v21=cons_supp%3A%20hho_vanity_supp_returnpolicy&c22=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&v27=us&v28=en&v29=signed%20out&c35=%3E%20cons_supp%3A%20hho_vanity_supp_returnpolicy%20cons_supp%3A%20sp%3A%20hho%3A%20help-solutions&v35=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&c41=support&v41=support&v47=s_code&c48=norton%20refund%20and%20%20cancellation%20policies&v48=help-solutions&c49=help-solutions&v49=norton%20refund%20and%20%20cancellation%20policies&v57=54143917150356617754300575216052051979&v71=cons_supp%3A%20home_current&v72=support&c75=D%3Dv57&v96=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&mcorgid=67C716D751E567F70A490D4C%40AdobeOrg&AQE=1
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
symantec.com.ssl.d1.sc.omtrdc.net
Software
Omniture DC /
Resource Hash
a1ecbaed793a1f564c49c671f2dd0ce36f858534ef6d26b55783a06b884cc506

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:46 GMT
X-C
ms-6.9.1
P3P
CP="This is not a P3P policy"
Connection
Keep-Alive
Content-Length
43
Pragma
no-cache
Last-Modified
Tue, 17 Sep 2019 22:18:46 GMT
Server
Omniture DC
xserver
www7160
ETag
"3368698169242222592-4956529784436860712"
Vary
*
Content-Type
image/gif
Access-Control-Allow-Origin
*
Cache-Control
no-cache, no-store, max-age=0, no-transform, private
Keep-Alive
timeout=15
Expires
Sun, 15 Sep 2019 22:18:46 GMT
json
symantec.tt.omtrdc.net/m2/symantec/mbox/
27 KB
7 KB
XHR
General
Full URL
https://symantec.tt.omtrdc.net/m2/symantec/mbox/json?mbox=sym_global_mbox&mboxSession=b779620497334da9a99fe75bd5a48b07&mboxPC=&mboxPage=b638de4b907442cc878dacd08910fa9a&mboxRid=bcd34358e8b942b29b64dd079ad5d6f0&mboxVersion=1.3.0&mboxCount=1&mboxTime=1568679525791&mboxHost=support.norton.com&mboxURL=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&mboxReferrer=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&browserHeight=1200&browserWidth=1600&browserTimeOffset=120&screenHeight=1200&screenWidth=1600&colorDepth=24&at_property=03865692-c665-ce04-e7fd-481068efb59c&site_country=us&site_language=en&product_name=home&product_version_name=current&product_layout=Retail&page_name=hho%3A%20help-solutions&entsrc=direct&docid=kb20100113164023EN&title=Norton%20refund%20and%20%20cancellation%20policies&searchterm=&searchresults=false&searchtype=all%20of%20support&site_section=consumer&site_subsection=help-solutions&vendor_id=&partner=&ispid=&bizseg=&visitor_segment=consumer&ced_module=&ced_error=&license=&ct_open=&repsuite=symanteccom%2Csymantecconsumersupport&contactinitiated=false&directToChat=false&contactType=&afterHours=&user_login_status=signed%20out&pvselector_displayed=false&selected_hot_topic_category=&mboxMCSDID=4C2E839FEA67A85E-7F49A3AB0C02C553&vst.trk=om.symantec.com&vst.trks=oms.symantec.com&mboxMCGVID=54143917150356617754300575216052051979&mboxAAMB=RKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
66.117.29.11 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
Software
/
Resource Hash
ca4fbd9ba03ee82892b084f98457ea3ada45fbf6a9299cbc7ecd043536356a82

Request headers

Sec-Fetch-Mode
cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 16 Sep 2019 22:18:45 GMT
content-encoding
gzip
status
200
vary
Origin,Accept-Encoding
content-type
application/json;charset=UTF-8
access-control-allow-origin
https://support.norton.com
cache-control
no-cache
access-control-allow-credentials
true
timing-allow-origin
*
x-request-id
bcd34358e8b942b29b64dd079ad5d6f0
css
fonts.googleapis.com/
13 KB
859 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
65dd14c120954b26c6599fbb363b763bc6bf380f90e1766a07935aa3cb1bb48c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Mon, 16 Sep 2019 22:18:46 GMT
server
ESF
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
status
200
date
Mon, 16 Sep 2019 22:18:46 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
x-xss-protection
0
expires
Mon, 16 Sep 2019 22:18:46 GMT
SymantecSansBold.woff
support.norton.com/sp/css-474/font/
23 KB
24 KB
Font
General
Full URL
https://support.norton.com/sp/css-474/font/SymantecSansBold.woff
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/script-474/support-min-v2.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/css-474/support-v2-min.css
Origin
https://support.norton.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
Last-Modified
Mon, 26 Aug 2019 19:04:26 GMT
Server
nginx
Date
Mon, 16 Sep 2019 22:18:46 GMT
X-Frame-Options
SAMEORIGIN
Content-Type
font/woff;charset=UTF-8
Cache-Control
max-age=0, no-cache, no-store
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keep-alive
Accept-Ranges
bytes
Content-Length
23824
X-XSS-Protection
1; mode=block
Expires
Mon, 16 Sep 2019 22:18:46 GMT
download_icon_black_52x45.png
now.symassets.com/content/dam/norton/global/images/non-product/icons/
651 B
886 B
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/icons/download_icon_black_52x45.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
05d91117cb9546fe605e74a60e1ffe63dd2317e70a5429ca9cfdf22a80961e4f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Fri, 01 Mar 2019 13:14:52 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"28b-583083137a456"
status
200
content-type
image/png
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:46 GMT
accept-ranges
bytes
content-length
651
x-xss-protection
1; mode=block
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fonts.gstatic.com/s/sourcesanspro/v13/
13 KB
13 KB
Font
General
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v13/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Sec-Fetch-Mode
cors
Referer
https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900
Origin
https://support.norton.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 26 Aug 2019 09:24:58 GMT
x-content-type-options
nosniff
last-modified
Tue, 23 Jul 2019 03:46:19 GMT
server
sffe
age
1860828
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
13324
x-xss-protection
0
expires
Tue, 25 Aug 2020 09:24:58 GMT
ruxitagentjs_ICA2SVfqru_10175190911142604.js
login.norton.com/sso/ Frame 6A8F
127 KB
50 KB
Script
General
Full URL
https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js
Requested by
Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVLJbsIwEP2VyHeyWAGKRZAoqCoSlRBNe%2BilMskELMVLPQ7l8xsHKFRqOfSSg9%2BbmbdkjFzW1LBp%0A43ZqDR8NoAsOslbIjkhGGquY5iiQKS4BmSvY8%2FRpyWgYM2O104WuSTBFBOuEVjOtsJFgn8HuRQEv%0A62VGds4ZZFGEjTHaulC1H63CQssITWQ4otjDUm%2BFikgwbyUIxf2uy2TtwR9zqCNRmshLoSR40LaA%0AzkRGKl4jkGAxz8j7Jo5T6NMNDChUVT%2BFYUyrhAJN44SXcdnScHW8nxFnGz%2BH2MBCoePKZYTGyagX%0Aj3rJIKeUJXcsTcPRcPRGgtXJ%2B71QpVDb20FtjiRkj3m%2B6q2hFBYKR4JXsNgZbUlkMu4yZ50Ce13D%0A7eX8nD2Z3Ex6HF3vP10z7FQ7lF1%2BbX8ODi6YaWm4FejFSaGEbOS3wGvirG7Pr6H6l9ybtIIVfnf7%0A7Bv61Lb0kbexQZlbrtAbPFv6TdHkBP7h8AJf%2F%2FyTLw%3D%3D&Signature=mjgJ2fR1zSAMo9TFj9NFukBU%2BN9nPdaGMSgi5%2FxnJAFY6l7rIvkrKfcEN%2FSlJstzYtpUrf6fd1sQ%0AHB818T0E%2BzYbZmQqTY09M2aZtO02syO7vDcU9bPShv9cX2Qut7sccMgQeUfyXuRKepuZKKM1kGk4%0APuAOl0aHpWjo1dWtdt1MrnMh4f03DSi69TukmMpw7OVTg5gAJqWWjIFo401r5lbeF7I2ZyTcw9Cv%0Al0AvxPCntOM7fL8MHEPZPHrXB6gDWLYb3KPvXCUc0a58IisLkNL51206n1q%2Fa9N7Sk5IBAZF6kqK%0AKjgCCWPdm%2BZcmhxZLYQIroCKA7wYSPs8ajA44w%3D%3D
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
Apache /
Resource Hash
258afa64c38df5db2ec54b5a1e670ccb47c41515fbc37b73363615157b179d78
Security Headers
Name Value
Content-Security-Policy default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVLJbsIwEP2VyHeyWAGKRZAoqCoSlRBNe%2BilMskELMVLPQ7l8xsHKFRqOfSSg9%2BbmbdkjFzW1LBp%0A43ZqDR8NoAsOslbIjkhGGquY5iiQKS4BmSvY8%2FRpyWgYM2O104WuSTBFBOuEVjOtsJFgn8HuRQEv%0A62VGds4ZZFGEjTHaulC1H63CQssITWQ4otjDUm%2BFikgwbyUIxf2uy2TtwR9zqCNRmshLoSR40LaA%0AzkRGKl4jkGAxz8j7Jo5T6NMNDChUVT%2BFYUyrhAJN44SXcdnScHW8nxFnGz%2BH2MBCoePKZYTGyagX%0Aj3rJIKeUJXcsTcPRcPRGgtXJ%2B71QpVDb20FtjiRkj3m%2B6q2hFBYKR4JXsNgZbUlkMu4yZ50Ce13D%0A7eX8nD2Z3Ex6HF3vP10z7FQ7lF1%2BbX8ODi6YaWm4FejFSaGEbOS3wGvirG7Pr6H6l9ybtIIVfnf7%0A7Bv61Lb0kbexQZlbrtAbPFv6TdHkBP7h8AJf%2F%2FyTLw%3D%3D&Signature=mjgJ2fR1zSAMo9TFj9NFukBU%2BN9nPdaGMSgi5%2FxnJAFY6l7rIvkrKfcEN%2FSlJstzYtpUrf6fd1sQ%0AHB818T0E%2BzYbZmQqTY09M2aZtO02syO7vDcU9bPShv9cX2Qut7sccMgQeUfyXuRKepuZKKM1kGk4%0APuAOl0aHpWjo1dWtdt1MrnMh4f03DSi69TukmMpw7OVTg5gAJqWWjIFo401r5lbeF7I2ZyTcw9Cv%0Al0AvxPCntOM7fL8MHEPZPHrXB6gDWLYb3KPvXCUc0a58IisLkNL51206n1q%2Fa9N7Sk5IBAZF6kqK%0AKjgCCWPdm%2BZcmhxZLYQIroCKA7wYSPs8ajA44w%3D%3D
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:46 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Connection
Keep-Alive
Content-Length
50378
X-XSS-Protection
1; mode=block
Referrer-Policy
unsafe-url
Last-Modified
Wed, 03 Mar 2010 07:01:40 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=31536000, immutable
Content-Security-Policy
default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Keep-Alive
timeout=15, max=99
Expires
Tue, 15 Sep 2020 22:18:46 GMT
loading_animation.gif
static.nortoncdn.com/static/sso/longlived/images/ Frame 6A8F
6 KB
6 KB
Image
General
Full URL
https://static.nortoncdn.com/static/sso/longlived/images/loading_animation.gif
Requested by
Host: login.norton.com
URL: https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.6 (CentOS) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVLJbsIwEP2VyHeyWAGKRZAoqCoSlRBNe%2BilMskELMVLPQ7l8xsHKFRqOfSSg9%2BbmbdkjFzW1LBp%0A43ZqDR8NoAsOslbIjkhGGquY5iiQKS4BmSvY8%2FRpyWgYM2O104WuSTBFBOuEVjOtsJFgn8HuRQEv%0A62VGds4ZZFGEjTHaulC1H63CQssITWQ4otjDUm%2BFikgwbyUIxf2uy2TtwR9zqCNRmshLoSR40LaA%0AzkRGKl4jkGAxz8j7Jo5T6NMNDChUVT%2BFYUyrhAJN44SXcdnScHW8nxFnGz%2BH2MBCoePKZYTGyagX%0Aj3rJIKeUJXcsTcPRcPRGgtXJ%2B71QpVDb20FtjiRkj3m%2B6q2hFBYKR4JXsNgZbUlkMu4yZ50Ce13D%0A7eX8nD2Z3Ex6HF3vP10z7FQ7lF1%2BbX8ODi6YaWm4FejFSaGEbOS3wGvirG7Pr6H6l9ybtIIVfnf7%0A7Bv61Lb0kbexQZlbrtAbPFv6TdHkBP7h8AJf%2F%2FyTLw%3D%3D&Signature=mjgJ2fR1zSAMo9TFj9NFukBU%2BN9nPdaGMSgi5%2FxnJAFY6l7rIvkrKfcEN%2FSlJstzYtpUrf6fd1sQ%0AHB818T0E%2BzYbZmQqTY09M2aZtO02syO7vDcU9bPShv9cX2Qut7sccMgQeUfyXuRKepuZKKM1kGk4%0APuAOl0aHpWjo1dWtdt1MrnMh4f03DSi69TukmMpw7OVTg5gAJqWWjIFo401r5lbeF7I2ZyTcw9Cv%0Al0AvxPCntOM7fL8MHEPZPHrXB6gDWLYb3KPvXCUc0a58IisLkNL51206n1q%2Fa9N7Sk5IBAZF6kqK%0AKjgCCWPdm%2BZcmhxZLYQIroCKA7wYSPs8ajA44w%3D%3D
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
last-modified
Thu, 15 Nov 2018 00:53:25 GMT
server
Apache/2.4.6 (CentOS)
etag
"17fd-57aa97a642b40"
status
200
access-control-allow-methods
GET,POST
content-type
image/gif
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:46 GMT
accept-ranges
bytes
content-length
6141
/
support.norton.com/sp/passiveLogin/ Frame 6A8F
0
464 B
Document
General
Full URL
https://support.norton.com/sp/passiveLogin/
Requested by
Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVLJbsIwEP2VyHeyWAGKRZAoqCoSlRBNe%2BilMskELMVLPQ7l8xsHKFRqOfSSg9%2BbmbdkjFzW1LBp%0A43ZqDR8NoAsOslbIjkhGGquY5iiQKS4BmSvY8%2FRpyWgYM2O104WuSTBFBOuEVjOtsJFgn8HuRQEv%0A62VGds4ZZFGEjTHaulC1H63CQssITWQ4otjDUm%2BFikgwbyUIxf2uy2TtwR9zqCNRmshLoSR40LaA%0AzkRGKl4jkGAxz8j7Jo5T6NMNDChUVT%2BFYUyrhAJN44SXcdnScHW8nxFnGz%2BH2MBCoePKZYTGyagX%0Aj3rJIKeUJXcsTcPRcPRGgtXJ%2B71QpVDb20FtjiRkj3m%2B6q2hFBYKR4JXsNgZbUlkMu4yZ50Ce13D%0A7eX8nD2Z3Ex6HF3vP10z7FQ7lF1%2BbX8ODi6YaWm4FejFSaGEbOS3wGvirG7Pr6H6l9ybtIIVfnf7%0A7Bv61Lb0kbexQZlbrtAbPFv6TdHkBP7h8AJf%2F%2FyTLw%3D%3D&Signature=mjgJ2fR1zSAMo9TFj9NFukBU%2BN9nPdaGMSgi5%2FxnJAFY6l7rIvkrKfcEN%2FSlJstzYtpUrf6fd1sQ%0AHB818T0E%2BzYbZmQqTY09M2aZtO02syO7vDcU9bPShv9cX2Qut7sccMgQeUfyXuRKepuZKKM1kGk4%0APuAOl0aHpWjo1dWtdt1MrnMh4f03DSi69TukmMpw7OVTg5gAJqWWjIFo401r5lbeF7I2ZyTcw9Cv%0Al0AvxPCntOM7fL8MHEPZPHrXB6gDWLYb3KPvXCUc0a58IisLkNL51206n1q%2Fa9N7Sk5IBAZF6kqK%0AKjgCCWPdm%2BZcmhxZLYQIroCKA7wYSPs8ajA44w%3D%3D
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
support.norton.com
Connection
keep-alive
Content-Length
3981
Pragma
no-cache
Cache-Control
no-cache
Origin
https://login.norton.com
Upgrade-Insecure-Requests
1
Content-Type
application/x-www-form-urlencoded
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
same-site
Referer
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Upgrade-Insecure-Requests
1
Content-Type
application/x-www-form-urlencoded
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nested-navigate
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0
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nginx
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/sp/en/us/home/current/info
X-XSS-Protection
1; mode=block
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Content-Language
en
Strict-Transport-Security
max-age=31536000; includeSubDomains
Expires
Mon, 16 Sep 2019 22:18:47 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
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Connection
keep-alive
Primary Request kb20100113164023EN
support.norton.com/sp/en/uk/home/current/solutions/
102 KB
23 KB
Document
General
Full URL
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Requested by
Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/code/5293510fe510b63a5d477673e934a41d.js?conditionId0=4855540
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
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Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
support.norton.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
same-origin
Referer
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Accept-Encoding
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Cookie
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Upgrade-Insecure-Requests
1
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Sec-Fetch-Mode
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Response headers

Content-Type
text/html;charset=utf-8
Server
nginx
X-XSS-Protection
1; mode=block
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Content-Language
en
Strict-Transport-Security
max-age=31536000; includeSubDomains
Vary
Accept-Encoding
Content-Encoding
gzip
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Mon, 16 Sep 2019 22:18:48 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
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Content-Length
23088
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keep-alive
css
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13 KB
859 B
Stylesheet
General
Full URL
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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Request headers

Sec-Fetch-Mode
no-cors
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Mon, 16 Sep 2019 22:18:47 GMT
server
ESF
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
status
200
date
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x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
x-xss-protection
0
expires
Mon, 16 Sep 2019 22:18:47 GMT
css
fonts.googleapis.com/
10 KB
762 B
Stylesheet
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Full URL
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
ESF /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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X-Xss-Protection 0

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

strict-transport-security
max-age=31536000
content-encoding
br
last-modified
Mon, 16 Sep 2019 22:18:47 GMT
server
ESF
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
status
200
date
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x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
alt-svc
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x-xss-protection
0
expires
Mon, 16 Sep 2019 22:18:47 GMT
collect
www.google-analytics.com/
35 B
99 B
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 03 Sep 2019 22:36:22 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
1122145
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
93 B
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
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Response headers

pragma
no-cache
date
Tue, 03 Sep 2019 22:36:22 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
1122145
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
icon_quick_help-2_56x44.png
now.symassets.com/content/dam/norton/global/images/non-product/icons/
1 KB
2 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/icons/icon_quick_help-2_56x44.png
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Fri, 13 Sep 2019 15:20:45 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"5d1-59270cc51a459"
status
200
content-type
image/png
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:47 GMT
accept-ranges
bytes
content-length
1489
x-xss-protection
1; mode=block
icon-download.png
support.norton.com/sp/content/content/en/us/images1/icons/
2 KB
2 KB
Image
General
Full URL
https://support.norton.com/sp/content/content/en/us/images1/icons/icon-download.png
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Last-Modified
Thu, 09 Jun 2016 22:20:59 GMT
Server
nginx
ETag
"5759ebcb-713"
Content-Type
image/png
Date
Mon, 16 Sep 2019 22:18:47 GMT
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1811
icon_rebate.png
support.norton.com/sp/content/content/en/us/images1/icons/
510 B
805 B
Image
General
Full URL
https://support.norton.com/sp/content/content/en/us/images1/icons/icon_rebate.png
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Last-Modified
Thu, 09 Jun 2016 22:20:59 GMT
Server
nginx
ETag
"5759ebcb-1fe"
Content-Type
image/png
Date
Mon, 16 Sep 2019 22:18:47 GMT
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
510
icon-trs.png
support.norton.com/sp/content/content/en/us/images1/icons/
941 B
1 KB
Image
General
Full URL
https://support.norton.com/sp/content/content/en/us/images1/icons/icon-trs.png
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Last-Modified
Thu, 09 Jun 2016 22:20:59 GMT
Server
nginx
ETag
"5759ebcb-3ad"
Content-Type
image/png
Date
Mon, 16 Sep 2019 22:18:47 GMT
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
941
lifestyle-img@1x.jpg
support.norton.com/sp/static/external/assets/images/exitsurvey/
25 KB
25 KB
Image
General
Full URL
https://support.norton.com/sp/static/external/assets/images/exitsurvey/lifestyle-img@1x.jpg
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
last-modified
Wed, 27 Jun 2018 19:41:57 GMT
server
nginx
etag
W/"25583-1530128517000"
content-type
image/jpeg
status
200
date
Mon, 16 Sep 2019 22:18:47 GMT
accept-ranges
bytes
content-length
25583
logo_norton_112x35.png
support.norton.com/sp/static/external/assets/images/exitsurvey/
8 KB
8 KB
Image
General
Full URL
https://support.norton.com/sp/static/external/assets/images/exitsurvey/logo_norton_112x35.png
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
last-modified
Thu, 20 Jun 2019 18:55:15 GMT
server
nginx
etag
"5d0bd693-1f42"
content-type
image/png
status
200
date
Mon, 16 Sep 2019 22:18:47 GMT
accept-ranges
bytes
content-length
8002
nr-spa-1130.min.js
js-agent.newrelic.com/
34 KB
13 KB
Script
General
Full URL
https://js-agent.newrelic.com/nr-spa-1130.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:47 GMT
content-encoding
gzip
x-amz-request-id
B0780A9F2A203A70
x-cache
HIT
status
200
content-length
13148
x-amz-id-2
Nr5A4+sRvUGdPMqJLWdpk9Qt7NDZKIreMhjKkzVD8SaYCMAgCot3wpVaUPJ4u+BK0q2GXjM42AE=
x-served-by
cache-hhn4048-HHN
last-modified
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server
AmazonS3
x-timer
S1568672327.214860,VS0,VE0
etag
"312761e7cd4a61f0ea2e2e6265f5f365"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
2929
embed.js
nebula-cdn.kampyle.com/wu/458056/onsite/
3 KB
1 KB
Script
General
Full URL
https://nebula-cdn.kampyle.com/wu/458056/onsite/embed.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:47 GMT
content-encoding
gzip
age
259462
x-cache
HIT, HIT
status
200
content-length
1040
x-amz-id-2
TRjVaxWrkRlEdRuFHxauGLwsUwNMOIW+Q1GbZfij1Q29ZJ+YVw2mllbBR+BWRoFvppJ1x/XuqHA=
x-served-by
cache-iad2125-IAD, cache-hhn4068-HHN
access-control-allow-origin
*
last-modified
Fri, 13 Sep 2019 22:14:25 GMT
server
AmazonS3
x-timer
S1568672327.223026,VS0,VE0
etag
"eb03b2a58b002783e1b193fdc4fc8aff"
vary
Accept-Encoding
x-amz-request-id
00A4CF1E67C2C0B0
via
1.1 varnish, 1.1 varnish
cache-control
max-age=0,must-revalidate
accept-ranges
bytes
content-type
application/javascript
x-cache-hits
2, 5320
6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2
fonts.gstatic.com/s/sourcesanspro/v13/
13 KB
13 KB
Font
General
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v13/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Sec-Fetch-Mode
cors
Referer
https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,600
Origin
https://support.norton.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 26 Aug 2019 09:24:58 GMT
x-content-type-options
nosniff
last-modified
Tue, 23 Jul 2019 03:46:19 GMT
server
sffe
age
1860829
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
13324
x-xss-protection
0
expires
Tue, 25 Aug 2020 09:24:58 GMT
generic1568412863651.js
nebula-cdn.kampyle.com/wu/458056/onsite/
217 KB
50 KB
Script
General
Full URL
https://nebula-cdn.kampyle.com/wu/458056/onsite/generic1568412863651.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:47 GMT
content-encoding
gzip
age
0
accept-ranges
bytes
x-cache
HIT, HIT
status
200
x-amz-request-id
8D54D6DCC96787F6
x-amz-id-2
+tjvzrGhGW+n0r+x7YEcu/NlNRD9YP00xsSm0aVY7/z63O3dvIzljHM13wABVAA73GHEZn5Bl5Q=
x-served-by
cache-iad2144-IAD, cache-hhn4068-HHN
access-control-allow-origin
*
last-modified
Fri, 13 Sep 2019 22:14:24 GMT
server
AmazonS3
x-timer
S1568672327.331129,VS0,VE0
etag
"1d06f9ad50588fbcf1f62df32665259b"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
max-age=160000
content-length
51254
x-cache-hits
1, 1504
a02533d94a
bam.nr-data.net/1/
57 B
261 B
Script
General
Full URL
https://bam.nr-data.net/1/a02533d94a?a=20774635&v=1130.54e767a&to=MlxWNxMHXkFYAhdaWgsWZxMTD15Veg4NR0cKVVgGE0lLXl4cTEhWEUQbGBEUX1ZMAhdOGh5PURESD19cRE4QXFkQTV0MDxUfSV0OAHpRGBkcJCQyGQ%3D%3D&rst=3602&ref=https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN&ap=669&be=2193&fe=3475&dc=2248&af=err,xhr,stn,ins,spa&perf=%7B%22timing%22:%7B%22of%22:1568672323648,%22n%22:0,%22r%22:66,%22re%22:592,%22f%22:592,%22dn%22:592,%22dne%22:592,%22c%22:592,%22ce%22:592,%22rq%22:593,%22rp%22:1864,%22rpe%22:1868,%22dl%22:1867,%22di%22:2237,%22ds%22:2239,%22de%22:2248,%22dc%22:3464,%22l%22:3464,%22le%22:3475%7D,%22navigation%22:%7B%22rc%22:1%7D%7D&fp=2228&fcp=2569&jsonp=NREUM.setToken
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.20 San Francisco, United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS
bam-8.nr-data.net
Software
/
Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Expires
Thu, 01 Jan 1970 00:00:00 GMT
Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1
cool-2.1.15.min.js
nebula-cdn.kampyle.com/resources/onsite/js/
14 KB
5 KB
Script
General
Full URL
https://nebula-cdn.kampyle.com/resources/onsite/js/cool-2.1.15.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:47 GMT
content-encoding
gzip
age
0
accept-ranges
bytes
x-cache
MISS, HIT
status
200
x-amz-request-id
465512FF8FF7F4DD
x-amz-id-2
s5BZjgATm/XAdnnE1BP8+M6kuxjDebOWttoJsnQY/4CFD46hdFfhBl6OcN+lSiFjixm5R0IpVSA=
x-served-by
cache-iad2146-IAD, cache-hhn4068-HHN
access-control-allow-origin
*
last-modified
Sun, 18 Aug 2019 16:45:22 GMT
server
AmazonS3
x-timer
S1568672327.408608,VS0,VE0
etag
"80dd5e3be5152c5c72d552c6a26ef6ff"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
max-age=160000
content-length
5197
x-cache-hits
0, 175728
track
udc-neb.kampyle.com/v1/qceuv8449dzg58ptt1bhda9g8ue19c7s/
59 B
420 B
XHR
General
Full URL
https://udc-neb.kampyle.com/v1/qceuv8449dzg58ptt1bhda9g8ue19c7s/track
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.241.45.82 , Ascension Island, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
82.45.241.35.bc.googleusercontent.com
Software
Jetty(9.2.11.v20150529) /
Resource Hash

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

x-me
prod-instance-gatewayservice-blue-1s8s
date
Mon, 16 Sep 2019 22:18:47 GMT
via
1.1 google
server
Jetty(9.2.11.v20150529)
access-control-allow-headers
X-Requested-With, Origin, Content-Type, Accept
status
200
access-control-max-age
1800
access-control-allow-methods
GET, POST, PUT, DELETE
content-type
text/plain;charset=ISO-8859-1
access-control-allow-origin
https://support.norton.com
access-control-allow-credentials
true
alt-svc
clear
content-length
59
x-application-context
application:9090
support-v2-min.css
support.norton.com/sp/css-474/
365 KB
118 KB
Stylesheet
General
Full URL
https://support.norton.com/sp/css-474/support-v2-min.css
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
86732e2f67582a581d4098e309c15b1e66f0a6acda3d3754513af8b9ba544dd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
text/css;charset=UTF-8
status
200
cache-control
max-age=6897
accept-ranges
bytes
vary
Accept-Encoding
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 00:13:45 GMT
Bootstrap.js
nexus.ensighten.com/symantec/support/
98 KB
31 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/Bootstrap.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Mon, 16 Sep 2019 14:34:51 GMT
server
nginx
etag
W/"5d7f9d8b-18728"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=300
s_code_min.js
nexus.ensighten.com/symantec/scode/
63 KB
22 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/scode/s_code_min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Tue, 19 Mar 2019 17:57:39 GMT
server
nginx
etag
W/"5c912d93-fbcc"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
public, max-age=300
support-min-v2.js
support.norton.com/sp/script-474/
502 KB
160 KB
Script
General
Full URL
https://support.norton.com/sp/script-474/support-min-v2.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:14:50 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
status
200
cache-control
max-age=11392
accept-ranges
bytes
vary
Accept-Encoding
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 01:28:40 GMT
logo_norton_112x35.png
support.norton.com/sp/images/
8 KB
8 KB
Image
General
Full URL
https://support.norton.com/sp/images/logo_norton_112x35.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
status
200
cache-control
max-age=21365
accept-ranges
bytes
content-length
8002
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 04:14:53 GMT
icon-search.png
support.norton.com/sp/images/
1 KB
2 KB
Image
General
Full URL
https://support.norton.com/sp/images/icon-search.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
status
200
cache-control
max-age=5755
accept-ranges
bytes
content-length
1329
x-xss-protection
1; mode=block
expires
Mon, 16 Sep 2019 23:54:43 GMT
m_logo_norton_checkmark_68x71.png
support.norton.com/sp/images/
3 KB
3 KB
Image
General
Full URL
https://support.norton.com/sp/images/m_logo_norton_checkmark_68x71.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
status
200
cache-control
max-age=15432
accept-ranges
bytes
content-length
2764
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 02:36:00 GMT
analytics.js
www.google-analytics.com/
43 KB
17 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 19 Aug 2019 17:22:41 GMT
server
Golfe2
age
5715
date
Mon, 16 Sep 2019 20:43:33 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
17803
expires
Mon, 16 Sep 2019 22:43:33 GMT
symantec-logo-footer.png
support.norton.com/sp/images/
3 KB
3 KB
Image
General
Full URL
https://support.norton.com/sp/images/symantec-logo-footer.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
status
200
cache-control
max-age=15976
accept-ranges
bytes
content-length
2802
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 02:45:04 GMT
om_code_support_min.js
nexus.ensighten.com/symantec/scode/
8 KB
3 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/scode/om_code_support_min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Tue, 19 Mar 2019 17:57:39 GMT
server
nginx
etag
W/"5c912d93-1e8e"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
public, max-age=300
collect
www.google-analytics.com/j/
1 B
125 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j79&a=1255898199&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&ul=en-us&de=UTF-8&dt=Norton%20refund%20and%20cancellation%20policies&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAMABAAAAAC~&jid=2031138366&gjid=130678120&cid=1295792927.1568672328&tid=UA-12436054-34&_gid=746378527.1568672328&_r=1&z=316198186
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 16 Sep 2019 22:18:48 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
status
200
content-type
text/plain
access-control-allow-origin
https://support.norton.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
1
expires
Fri, 01 Jan 1990 00:00:00 GMT
rd
dpm.demdex.net/id/
Redirect Chain
  • https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672328232
  • https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672328232
367 B
1 KB
XHR
General
Full URL
https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568672328232
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.208.194.131 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-52-208-194-131.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
47d47cb75f78a564d7f851b09f535fe9c181ff9b1cb9102884518047e521062d

Request headers

Referer
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User-Agent
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Response headers

DCS
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Pragma
no-cache
Content-Encoding
gzip
X-TID
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Vary
Origin, Accept-Encoding, User-Agent
P3P
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Access-Control-Allow-Origin
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Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
application/json;charset=utf-8
Content-Length
303
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Pragma
no-cache
Access-Control-Allow-Origin
https://support.norton.com
X-TID
EUo7dM7rShM=
Vary
Origin
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Location
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Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
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true
Connection
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734 B
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General
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Requested by
Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
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User-Agent
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Response headers

status
200
date
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cache-control
no-cache, no-store
server
nginx
content-type
text/javascript
content-length
734
expires
Mon, 16 Sep 2019 22:18:47 GMT
Cookie set SAML2
login.norton.com/sso/idp/ Frame EFF2
6 KB
5 KB
Document
General
Full URL
https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99h3RRhDSNBiJEEE4Logy%2BmtBdosn7Y26k%2F33WAYKI8%2BLKHnnPvPR8bItdV7ti4%0ADjuzhLcaMCSfujLI9khJam%2BY5aiQGa4BWRDscfwwZ3mXMudtsMJWJBkjgg%2FKmok1WGvwj%2BDflYCn%0A5bwkuxAcsjTF2jnrQ9c0H2u6wuoUXeo4onqHud0qk5Jk2khQhsddp8kqgj%2Fm0KZKujRKyUlyZ72A%0A1kRJNrxCIMlsWpJXsaY9GGwoLaSgcgD9XnEFGeXrrJAF7dGGhov9%2FZIEX8c5xBpmBgM3oSQ5zYoO%0ALTrZzSrPWTZg1%2F1urxi8kGRx8H6rjFRmezmo9Z6E7H61WnSWIJUHEUjyDB5bow2JjIZt5qxV4M9r%0AuLycH7Mno4tJD9Pz%2FYdrjh1qB9nm1%2FQX4DMkE6sd9wqjOK2M0rX%2BFnhOnFTN%2BSVs%2FiX3Ik0wEXc3%0Az7GhD%2BtljLyJDeTKc4PR4NHSb4pGB%2FAPhyf4%2FOcffQE%3D&Signature=XgvqMemzWnxr8YCsXHECzsrlx%2FSE06UJeOyjhTYA9kxT9n3W3yYeXrx9JEBiW1TKiP5PxcTw2AD2%0AO31khCu1N9aGQ4IsnZAFv8VYI0v8Xyx%2BYf0MVeJrjNMW7%2FF0zEChhG743QrpVlEZdlJ5YgGQKION%0A5ByN006iDvrTt8CHOHa6vuyxP9hrpZt0angrTdePz7dkopXYlp8tAkjDlqDhYOaJA2nY%2BTTCfjZC%0Arq7doae9i49xXkUY4B2K%2B%2F95veuylzrOvFy6XAMjq2%2BSdK6EPZhjIh%2FvwvRIK7NFJ2S9T4RuVMge%0ARZK0za4kP02Dx1Lx9dzdPY1NGuIcdUcEg1bXXg%3D%3D
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
sso /
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Host
login.norton.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
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Accept
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Sec-Fetch-Site
same-site
Referer
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Accept-Encoding
gzip, deflate, br
Cookie
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Response headers

Date
Mon, 16 Sep 2019 22:18:48 GMT
Server
sso
X-OneAgent-JS-Injection
true
Request-Context
appId=cid-v1:6ea52e03-0757-4fc0-b13a-638afc461255
Referrer-Policy
unsafe-url
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Content-Security-Policy
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P3P
CP="IDC DSP CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
X-XSS-Protection
1; mode=block
Cache-Control
no-store
Content-Type
text/html;charset=UTF-8
Content-Encoding
gzip
Vary
Accept-Encoding
Set-Cookie
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Keep-Alive
timeout=15, max=98
Connection
Keep-Alive
Transfer-Encoding
chunked
truncated
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3 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
truncated
/
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
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Request headers

User-Agent
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Response headers

Content-Type
image/png
truncated
/
3 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
truncated
/
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
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Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
truncated
/
13 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
truncated
/
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
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Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
truncated
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561 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
print.gif
support.norton.com/sp/images/kb/
545 B
804 B
Image
General
Full URL
https://support.norton.com/sp/images/kb/print.gif
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/css-474/support-v2-min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/gif;charset=UTF-8
status
200
cache-control
max-age=6931
accept-ranges
bytes
content-length
545
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 00:14:19 GMT
spritemap-main-icons.png
support.norton.com/sp/images/
17 KB
18 KB
Image
General
Full URL
https://support.norton.com/sp/images/spritemap-main-icons.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/css-474/support-v2-min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
status
200
cache-control
max-age=6457
accept-ranges
bytes
content-length
17816
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 00:06:25 GMT
SymantecSans.woff
support.norton.com/sp/css-474/font/
27 KB
28 KB
Font
General
Full URL
https://support.norton.com/sp/css-474/font/SymantecSans.woff
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/css-474/support-v2-min.css
Origin
https://support.norton.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
font/woff;charset=UTF-8
status
200
cache-control
max-age=0, no-cache, no-store
accept-ranges
bytes
content-length
28156
x-xss-protection
1; mode=block
expires
Mon, 16 Sep 2019 22:18:48 GMT
spritemap-global.png
support.norton.com/sp/images/
27 KB
28 KB
Image
General
Full URL
https://support.norton.com/sp/images/spritemap-global.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
3c08f3f41c731a644917d43b4220e3437c76af07190095b5a83e3fd69039d671
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/css-474/support-v2-min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 26 Aug 2019 19:04:26 GMT
server
nginx
date
Mon, 16 Sep 2019 22:18:48 GMT
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
status
200
cache-control
max-age=8273
accept-ranges
bytes
content-length
27982
x-xss-protection
1; mode=block
expires
Tue, 17 Sep 2019 00:36:41 GMT
ba71dae985eb02b9fa929c207b7652cb.js
nexus.ensighten.com/symantec/support/code/
4 KB
2 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/code/ba71dae985eb02b9fa929c207b7652cb.js?conditionId0=423130
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Tue, 07 May 2019 16:10:41 GMT
server
nginx
etag
W/"5cd1ae01-1088"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
32ca6cc8782066ddec1912d54f4bb6d1.js
nexus.ensighten.com/symantec/support/code/
26 KB
6 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/code/32ca6cc8782066ddec1912d54f4bb6d1.js?conditionId0=4822213
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
85b84d05e4f05b3bcff9a8ff85f6d26027825efd47f75abafb822d9eabcb0bab

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Thu, 29 Aug 2019 12:55:33 GMT
server
nginx
etag
W/"5d67cb45-671a"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
5293510fe510b63a5d477673e934a41d.js
nexus.ensighten.com/symantec/support/code/
23 KB
4 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/code/5293510fe510b63a5d477673e934a41d.js?conditionId0=4855540
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
543e0e46d096a69a4161c6ad203f340536eccca3fe89aab54e3ae2a150f6e571

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Tue, 18 Jun 2019 16:46:33 GMT
server
nginx
etag
W/"5d091569-5b98"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
e7a4e2e0b5aa304aa47d084153ce77d0.js
nexus.ensighten.com/symantec/support/code/
2 KB
1 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/code/e7a4e2e0b5aa304aa47d084153ce77d0.js?conditionId0=4148890
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
b3b6175983144069309a85547199574ba3e33fe848a70d92bb12dc6183c530ce

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Tue, 07 May 2019 16:10:41 GMT
server
nginx
etag
W/"5cd1ae01-701"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
2a1f7a22a5cb51e42fde4a19400acf6e.js
nexus.ensighten.com/symantec/support/code/
23 KB
5 KB
Script
General
Full URL
https://nexus.ensighten.com/symantec/support/code/2a1f7a22a5cb51e42fde4a19400acf6e.js?conditionId0=4836717&conditionId1=4859664
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software
nginx /
Resource Hash
0e377444aae95780dee47c89a1acb0a5685afb80d7d72ba0d65ea348b7517869

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:48 GMT
content-encoding
gzip
last-modified
Fri, 13 Sep 2019 18:39:07 GMT
server
nginx
etag
W/"5d7be24b-5be3"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
cache-control
max-age=315360000
Cookie set dest5.html
symantec.demdex.net/ Frame B7CA
0
0
Document
General
Full URL
https://symantec.demdex.net/dest5.html?d_nsid=0
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.30.196.88 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-52-30-196-88.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash

Request headers

Host
symantec.demdex.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
cross-site
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Accept-Encoding
gzip, deflate, br
Cookie
demdex=55501378105972029440255263207548718851
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=21600
Content-Encoding
gzip
Content-Type
text/html
Expires
Thu, 01 Jan 1970 00:00:00 GMT
Last-Modified
Tue, 10 Sep 2019 14:22:46 GMT
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Pragma
no-cache
Set-Cookie
demdex=55501378105972029440255263207548718851;Path=/;Domain=.demdex.net;Expires=Sat, 14-Mar-2020 22:18:48 GMT;Max-Age=15552000
Vary
Accept-Encoding, User-Agent
X-TID
nYBTE4CWTa0=
Content-Length
2764
Connection
keep-alive
id
oms.symantec.com/
49 B
704 B
XHR
General
Full URL
https://oms.symantec.com/id?d_visid_ver=3.3.0&d_fieldgroup=A&mcorgid=67C716D751E567F70A490D4C%40AdobeOrg&mid=55701320132781508330270772243658605490&ts=1568672328356
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
symantec.com.ssl.d1.sc.omtrdc.net
Software
Omniture DC/2.0.0 /
Resource Hash
268030a22e074d5eb84d5b4312c35fafbe0fa5f0c75b5e4c0939404b397e7929
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

Date
Mon, 16 Sep 2019 22:18:48 GMT
X-Content-Type-Options
nosniff
Server
Omniture DC/2.0.0
xserver
www224
Vary
Origin
X-C
ms-6.9.1
P3P
CP="This is not a P3P policy"
Access-Control-Allow-Origin
https://support.norton.com
Cache-Control
no-cache, no-store, max-age=0, no-transform, private
Access-Control-Allow-Credentials
true
Connection
Keep-Alive
Content-Type
application/x-javascript
Keep-Alive
timeout=15
Content-Length
49
X-XSS-Protection
1; mode=block
ibs:dpid=411&dpuuid=XYAKSAAAFC9UBxKk
dpm.demdex.net/
Redirect Chain
  • https://cm.everesttech.net/cm/dd?d_uuid=55501378105972029440255263207548718851
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKSAAAFC9UBxKk
42 B
776 B
Image
General
Full URL
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKSAAAFC9UBxKk
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.208.194.131 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
ec2-52-208-194-131.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Request headers

Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

DCS
dcs-prod-irl1-v042-03e553dc8.edge-irl1.demdex.com 5.59.0.20190904135845 3ms (+1ms)
Pragma
no-cache
X-TID
4Moa8Td8Sno=
P3P
policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Cache-Control
no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection
keep-alive
Content-Type
image/gif
Content-Length
42
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Date
Mon, 16 Sep 2019 22:18:47 GMT
Server
AMO-cookiemap/1.1
P3P
CP="NOI NID DEVa PSAa PSDa OUR IND PUR COM NAV INT DEM"
Location
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAKSAAAFC9UBxKk
Cache-Control
no-cache
Connection
Keep-Alive
Keep-Alive
timeout=15,max=100
Content-Length
0
logo_norton_LL_rev_140x43.png
now.symassets.com/content/dam/norton/global/images/non-product/logos/
3 KB
3 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_LL_rev_140x43.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
0d518a718a53968fd7494370c95b7dead34b8b59b72d0594afb5035492c532f1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Thu, 31 Jan 2019 21:54:11 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"a68-580c811097a58"
status
200
content-type
image/png
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:48 GMT
accept-ranges
bytes
content-length
2664
x-xss-protection
1; mode=block
logo_norton_121x37.png
now.symassets.com/content/dam/norton/global/images/non-product/logos/
5 KB
5 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_121x37.png
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
8b2af90b8bd4dc3208e9d141a1e6d1c72ae5db2df9f950d0be51590b7961d428
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Wed, 03 Apr 2019 17:43:54 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"1297-585a3cc2135aa"
status
200
content-type
image/png
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:48 GMT
accept-ranges
bytes
content-length
4759
x-xss-protection
1; mode=block
s71134541715350
oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/
43 B
680 B
XHR
General
Full URL
https://oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/s71134541715350
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
symantec.com.ssl.d1.sc.omtrdc.net
Software
Omniture DC/2.0.0 /
Resource Hash
a1ecbaed793a1f564c49c671f2dd0ce36f858534ef6d26b55783a06b884cc506
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Date
Mon, 16 Sep 2019 22:18:48 GMT
X-Content-Type-Options
nosniff
X-C
ms-6.9.1
P3P
CP="This is not a P3P policy"
Connection
Keep-Alive
Content-Length
43
X-XSS-Protection
1; mode=block
Pragma
no-cache
Last-Modified
Tue, 17 Sep 2019 22:18:48 GMT
Server
Omniture DC/2.0.0
xserver
www18
ETag
"3368698173537189888-5431588550388777343"
Vary
*
Content-Type
image/gif
Access-Control-Allow-Origin
https://support.norton.com
Cache-Control
no-cache, no-store, max-age=0, no-transform, private
Access-Control-Allow-Credentials
true
Keep-Alive
timeout=15
Expires
Sun, 15 Sep 2019 22:18:48 GMT
json
symantec.tt.omtrdc.net/m2/symantec/mbox/
1 KB
766 B
XHR
General
Full URL
https://symantec.tt.omtrdc.net/m2/symantec/mbox/json?mbox=sym_global_mbox&mboxSession=bc811aa13d50453d99c81d107c4c82b9&mboxPC=&mboxPage=46097efe1e104f47b1ba95638d55ff61&mboxRid=d8f90014f1214f888dc6e7e605680e16&mboxVersion=1.3.0&mboxCount=1&mboxTime=1568679528284&mboxHost=support.norton.com&mboxURL=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&mboxReferrer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&browserHeight=1200&browserWidth=1600&browserTimeOffset=120&screenHeight=1200&screenWidth=1600&colorDepth=24&at_property=03865692-c665-ce04-e7fd-481068efb59c&site_country=uk&site_language=en&product_name=home&product_version_name=current&product_layout=Retail&page_name=hho%3A%20help-solutions&entsrc=direct&docid=kb20100113164023EN&title=Norton%20refund%20and%20%20cancellation%20policies&searchterm=&searchresults=false&searchtype=all%20of%20support&site_section=consumer&site_subsection=help-solutions&vendor_id=&partner=&ispid=&bizseg=&visitor_segment=consumer&ced_module=&ced_error=&license=&ct_open=&repsuite=symanteccom%2Csymantecconsumersupport&contactinitiated=false&directToChat=false&contactType=&afterHours=&user_login_status=signed%20out&pvselector_displayed=false&selected_hot_topic_category=&mboxMCSDID=39A9C41805FFD451-2C1EE8F607D550E0&vst.trk=om.symantec.com&vst.trks=oms.symantec.com&mboxMCGVID=55701320132781508330270772243658605490&mboxAAMB=RKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
66.117.29.11 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
Software
/
Resource Hash
e50cf0994ef15c9a8dc48aa8ac870317e7005720be6b15e54ef8a597b97343e9

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 16 Sep 2019 22:18:47 GMT
content-encoding
gzip
status
200
vary
Origin,Accept-Encoding
content-type
application/json;charset=UTF-8
access-control-allow-origin
https://support.norton.com
cache-control
no-cache
access-control-allow-credentials
true
timing-allow-origin
*
x-request-id
d8f90014f1214f888dc6e7e605680e16
truncated
/
635 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
b9b63b05e77eb3f0e51ad2214c2efa94ff648db200eef5d29d38974f6a84e6fe

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
bnr_hands_tablet_laptop2_1170x240.jpg
now.symassets.com/content/dam/norton/global/images/non-product/banners/
44 KB
44 KB
Image
General
Full URL
https://now.symassets.com/content/dam/norton/global/images/non-product/banners/bnr_hands_tablet_laptop2_1170x240.jpg
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.29 (Unix) Communique/4.2.2 /
Resource Hash
c7f87fd7417ff2e6b29df132bb4bd054fa5858e3071a24913e76b1da0a9cd5e7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
last-modified
Mon, 17 Dec 2018 09:39:29 GMT
server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"b097-57d348ebae132"
status
200
content-type
image/jpeg
access-control-allow-origin
*
date
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accept-ranges
bytes
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45207
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ruxitagentjs_ICA2SVfqru_10175190911142604.js
login.norton.com/sso/ Frame EFF2
127 KB
50 KB
Script
General
Full URL
https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js
Requested by
Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99h3RRhDSNBiJEEE4Logy%2BmtBdosn7Y26k%2F33WAYKI8%2BLKHnnPvPR8bItdV7ti4%0ADjuzhLcaMCSfujLI9khJam%2BY5aiQGa4BWRDscfwwZ3mXMudtsMJWJBkjgg%2FKmok1WGvwj%2BDflYCn%0A5bwkuxAcsjTF2jnrQ9c0H2u6wuoUXeo4onqHud0qk5Jk2khQhsddp8kqgj%2Fm0KZKujRKyUlyZ72A%0A1kRJNrxCIMlsWpJXsaY9GGwoLaSgcgD9XnEFGeXrrJAF7dGGhov9%2FZIEX8c5xBpmBgM3oSQ5zYoO%0ALTrZzSrPWTZg1%2F1urxi8kGRx8H6rjFRmezmo9Z6E7H61WnSWIJUHEUjyDB5bow2JjIZt5qxV4M9r%0AuLycH7Mno4tJD9Pz%2FYdrjh1qB9nm1%2FQX4DMkE6sd9wqjOK2M0rX%2BFnhOnFTN%2BSVs%2FiX3Ik0wEXc3%0Az7GhD%2BtljLyJDeTKc4PR4NHSb4pGB%2FAPhyf4%2FOcffQE%3D&Signature=XgvqMemzWnxr8YCsXHECzsrlx%2FSE06UJeOyjhTYA9kxT9n3W3yYeXrx9JEBiW1TKiP5PxcTw2AD2%0AO31khCu1N9aGQ4IsnZAFv8VYI0v8Xyx%2BYf0MVeJrjNMW7%2FF0zEChhG743QrpVlEZdlJ5YgGQKION%0A5ByN006iDvrTt8CHOHa6vuyxP9hrpZt0angrTdePz7dkopXYlp8tAkjDlqDhYOaJA2nY%2BTTCfjZC%0Arq7doae9i49xXkUY4B2K%2B%2F95veuylzrOvFy6XAMjq2%2BSdK6EPZhjIh%2FvwvRIK7NFJ2S9T4RuVMge%0ARZK0za4kP02Dx1Lx9dzdPY1NGuIcdUcEg1bXXg%3D%3D
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
Apache /
Resource Hash
258afa64c38df5db2ec54b5a1e670ccb47c41515fbc37b73363615157b179d78
Security Headers
Name Value
Content-Security-Policy default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99h3RRhDSNBiJEEE4Logy%2BmtBdosn7Y26k%2F33WAYKI8%2BLKHnnPvPR8bItdV7ti4%0ADjuzhLcaMCSfujLI9khJam%2BY5aiQGa4BWRDscfwwZ3mXMudtsMJWJBkjgg%2FKmok1WGvwj%2BDflYCn%0A5bwkuxAcsjTF2jnrQ9c0H2u6wuoUXeo4onqHud0qk5Jk2khQhsddp8kqgj%2Fm0KZKujRKyUlyZ72A%0A1kRJNrxCIMlsWpJXsaY9GGwoLaSgcgD9XnEFGeXrrJAF7dGGhov9%2FZIEX8c5xBpmBgM3oSQ5zYoO%0ALTrZzSrPWTZg1%2F1urxi8kGRx8H6rjFRmezmo9Z6E7H61WnSWIJUHEUjyDB5bow2JjIZt5qxV4M9r%0AuLycH7Mno4tJD9Pz%2FYdrjh1qB9nm1%2FQX4DMkE6sd9wqjOK2M0rX%2BFnhOnFTN%2BSVs%2FiX3Ik0wEXc3%0Az7GhD%2BtljLyJDeTKc4PR4NHSb4pGB%2FAPhyf4%2FOcffQE%3D&Signature=XgvqMemzWnxr8YCsXHECzsrlx%2FSE06UJeOyjhTYA9kxT9n3W3yYeXrx9JEBiW1TKiP5PxcTw2AD2%0AO31khCu1N9aGQ4IsnZAFv8VYI0v8Xyx%2BYf0MVeJrjNMW7%2FF0zEChhG743QrpVlEZdlJ5YgGQKION%0A5ByN006iDvrTt8CHOHa6vuyxP9hrpZt0angrTdePz7dkopXYlp8tAkjDlqDhYOaJA2nY%2BTTCfjZC%0Arq7doae9i49xXkUY4B2K%2B%2F95veuylzrOvFy6XAMjq2%2BSdK6EPZhjIh%2FvwvRIK7NFJ2S9T4RuVMge%0ARZK0za4kP02Dx1Lx9dzdPY1NGuIcdUcEg1bXXg%3D%3D
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 16 Sep 2019 22:18:48 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Connection
Keep-Alive
Content-Length
50378
X-XSS-Protection
1; mode=block
Referrer-Policy
unsafe-url
Last-Modified
Wed, 03 Mar 2010 07:01:40 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=31536000, immutable
Content-Security-Policy
default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Keep-Alive
timeout=15, max=97
Expires
Tue, 15 Sep 2020 22:18:48 GMT
loading_animation.gif
static.nortoncdn.com/static/sso/longlived/images/ Frame EFF2
6 KB
6 KB
Image
General
Full URL
https://static.nortoncdn.com/static/sso/longlived/images/loading_animation.gif
Requested by
Host: login.norton.com
URL: https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
Apache/2.4.6 (CentOS) /
Resource Hash
2fbdc600988b0c0deb30d8e6877917a845a2f404781a088d0913cdd6021cdc2f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99h3RRhDSNBiJEEE4Logy%2BmtBdosn7Y26k%2F33WAYKI8%2BLKHnnPvPR8bItdV7ti4%0ADjuzhLcaMCSfujLI9khJam%2BY5aiQGa4BWRDscfwwZ3mXMudtsMJWJBkjgg%2FKmok1WGvwj%2BDflYCn%0A5bwkuxAcsjTF2jnrQ9c0H2u6wuoUXeo4onqHud0qk5Jk2khQhsddp8kqgj%2Fm0KZKujRKyUlyZ72A%0A1kRJNrxCIMlsWpJXsaY9GGwoLaSgcgD9XnEFGeXrrJAF7dGGhov9%2FZIEX8c5xBpmBgM3oSQ5zYoO%0ALTrZzSrPWTZg1%2F1urxi8kGRx8H6rjFRmezmo9Z6E7H61WnSWIJUHEUjyDB5bow2JjIZt5qxV4M9r%0AuLycH7Mno4tJD9Pz%2FYdrjh1qB9nm1%2FQX4DMkE6sd9wqjOK2M0rX%2BFnhOnFTN%2BSVs%2FiX3Ik0wEXc3%0Az7GhD%2BtljLyJDeTKc4PR4NHSb4pGB%2FAPhyf4%2FOcffQE%3D&Signature=XgvqMemzWnxr8YCsXHECzsrlx%2FSE06UJeOyjhTYA9kxT9n3W3yYeXrx9JEBiW1TKiP5PxcTw2AD2%0AO31khCu1N9aGQ4IsnZAFv8VYI0v8Xyx%2BYf0MVeJrjNMW7%2FF0zEChhG743QrpVlEZdlJ5YgGQKION%0A5ByN006iDvrTt8CHOHa6vuyxP9hrpZt0angrTdePz7dkopXYlp8tAkjDlqDhYOaJA2nY%2BTTCfjZC%0Arq7doae9i49xXkUY4B2K%2B%2F95veuylzrOvFy6XAMjq2%2BSdK6EPZhjIh%2FvwvRIK7NFJ2S9T4RuVMge%0ARZK0za4kP02Dx1Lx9dzdPY1NGuIcdUcEg1bXXg%3D%3D
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
last-modified
Thu, 15 Nov 2018 00:53:25 GMT
server
Apache/2.4.6 (CentOS)
etag
"17fd-57aa97a642b40"
status
200
access-control-allow-methods
GET,POST
content-type
image/gif
access-control-allow-origin
*
date
Mon, 16 Sep 2019 22:18:48 GMT
accept-ranges
bytes
content-length
6141
/
support.norton.com/sp/passiveLogin/ Frame EFF2
0
259 B
Document
General
Full URL
https://support.norton.com/sp/passiveLogin/
Requested by
Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99h3RRhDSNBiJEEE4Logy%2BmtBdosn7Y26k%2F33WAYKI8%2BLKHnnPvPR8bItdV7ti4%0ADjuzhLcaMCSfujLI9khJam%2BY5aiQGa4BWRDscfwwZ3mXMudtsMJWJBkjgg%2FKmok1WGvwj%2BDflYCn%0A5bwkuxAcsjTF2jnrQ9c0H2u6wuoUXeo4onqHud0qk5Jk2khQhsddp8kqgj%2Fm0KZKujRKyUlyZ72A%0A1kRJNrxCIMlsWpJXsaY9GGwoLaSgcgD9XnEFGeXrrJAF7dGGhov9%2FZIEX8c5xBpmBgM3oSQ5zYoO%0ALTrZzSrPWTZg1%2F1urxi8kGRx8H6rjFRmezmo9Z6E7H61WnSWIJUHEUjyDB5bow2JjIZt5qxV4M9r%0AuLycH7Mno4tJD9Pz%2FYdrjh1qB9nm1%2FQX4DMkE6sd9wqjOK2M0rX%2BFnhOnFTN%2BSVs%2FiX3Ik0wEXc3%0Az7GhD%2BtljLyJDeTKc4PR4NHSb4pGB%2FAPhyf4%2FOcffQE%3D&Signature=XgvqMemzWnxr8YCsXHECzsrlx%2FSE06UJeOyjhTYA9kxT9n3W3yYeXrx9JEBiW1TKiP5PxcTw2AD2%0AO31khCu1N9aGQ4IsnZAFv8VYI0v8Xyx%2BYf0MVeJrjNMW7%2FF0zEChhG743QrpVlEZdlJ5YgGQKION%0A5ByN006iDvrTt8CHOHa6vuyxP9hrpZt0angrTdePz7dkopXYlp8tAkjDlqDhYOaJA2nY%2BTTCfjZC%0Arq7doae9i49xXkUY4B2K%2B%2F95veuylzrOvFy6XAMjq2%2BSdK6EPZhjIh%2FvwvRIK7NFJ2S9T4RuVMge%0ARZK0za4kP02Dx1Lx9dzdPY1NGuIcdUcEg1bXXg%3D%3D
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-103-97-33.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
POST
:authority
support.norton.com
:scheme
https
:path
/sp/passiveLogin/
content-length
3989
pragma
no-cache
cache-control
no-cache
origin
https://login.norton.com
upgrade-insecure-requests
1
content-type
application/x-www-form-urlencoded
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-mode
nested-navigate
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
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server
Apache/2.4.29 (Unix) Communique/4.2.2
etag
"28b-583083137a456"
status
200
content-type
image/png
access-control-allow-origin
*
date
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accept-ranges
bytes
content-length
651
x-xss-protection
1; mode=block
nr-spa-1130.min.js
js-agent.newrelic.com/
34 KB
13 KB
Script
General
Full URL
https://js-agent.newrelic.com/nr-spa-1130.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:49 GMT
content-encoding
gzip
x-amz-request-id
B0780A9F2A203A70
x-cache
HIT
status
200
content-length
13148
x-amz-id-2
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x-served-by
cache-hhn4048-HHN
last-modified
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server
AmazonS3
x-timer
S1568672329.429761,VS0,VE0
etag
"312761e7cd4a61f0ea2e2e6265f5f365"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
2934
embed.js
nebula-cdn.kampyle.com/wu/458056/onsite/
3 KB
1 KB
Script
General
Full URL
https://nebula-cdn.kampyle.com/wu/458056/onsite/embed.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:49 GMT
content-encoding
gzip
age
259464
x-cache
HIT, HIT
status
200
content-length
1040
x-amz-id-2
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x-served-by
cache-iad2125-IAD, cache-hhn4068-HHN
access-control-allow-origin
*
last-modified
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server
AmazonS3
x-timer
S1568672329.435277,VS0,VE0
etag
"eb03b2a58b002783e1b193fdc4fc8aff"
vary
Accept-Encoding
x-amz-request-id
00A4CF1E67C2C0B0
via
1.1 varnish, 1.1 varnish
cache-control
max-age=0,must-revalidate
accept-ranges
bytes
content-type
application/javascript
x-cache-hits
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fonts.gstatic.com/s/sourcesanspro/v13/
13 KB
13 KB
Font
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Sec-Fetch-Mode
cors
Referer
https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900
Origin
https://support.norton.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 02 Sep 2019 13:45:54 GMT
x-content-type-options
nosniff
last-modified
Tue, 23 Jul 2019 03:46:07 GMT
server
sffe
age
1240375
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
13108
x-xss-protection
0
expires
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6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2
fonts.gstatic.com/s/sourcesanspro/v13/
13 KB
13 KB
Font
General
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v13/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
ecf76895be1cf9e8b3edb254030e9c9c1d8f3c2efc1f9dc7e04ceff29eccae9c
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Sec-Fetch-Mode
cors
Referer
https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900
Origin
https://support.norton.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 26 Aug 2019 09:24:58 GMT
x-content-type-options
nosniff
last-modified
Tue, 23 Jul 2019 03:46:19 GMT
server
sffe
age
1860831
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43,39"
content-length
13324
x-xss-protection
0
expires
Tue, 25 Aug 2020 09:24:58 GMT
a02533d94a
bam.nr-data.net/1/
57 B
261 B
Script
General
Full URL
https://bam.nr-data.net/1/a02533d94a?a=20774635&v=1130.54e767a&to=MlxWNxMHXkFYAhdaWgsWZxMTD15Veg4NR0cKVVgGE0lLXl4cTEhWEUQbGBEUX1ZMAhdOGh5PURESD19cRE4QXFkQTV0MDxUfSV0OAHpRGBkcJCQyGQ%3D%3D&rst=2352&ref=https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN&ap=414&be=1195&fe=2295&dc=1224&af=err,xhr,stn,ins,spa&perf=%7B%22timing%22:%7B%22of%22:1568672327116,%22n%22:0,%22u%22:979,%22ue%22:980,%22f%22:0,%22dn%22:0,%22dne%22:0,%22c%22:0,%22ce%22:0,%22rq%22:1,%22rp%22:975,%22rpe%22:981,%22dl%22:984,%22di%22:1221,%22ds%22:1222,%22de%22:1224,%22dc%22:2280,%22l%22:2280,%22le%22:2295%7D,%22navigation%22:%7B%7D%7D&fp=1215&fcp=1336&jsonp=NREUM.setToken
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.20 San Francisco, United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS
bam-8.nr-data.net
Software
/
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Expires
Thu, 01 Jan 1970 00:00:00 GMT
Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1
generic1568412863651.js
nebula-cdn.kampyle.com/wu/458056/onsite/
217 KB
50 KB
Script
General
Full URL
https://nebula-cdn.kampyle.com/wu/458056/onsite/generic1568412863651.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
74e6e92ba82690c19aca72520c4c67aa453da7bb82789c031782d7f707a2742b

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:49 GMT
content-encoding
gzip
age
0
accept-ranges
bytes
x-cache
HIT, HIT
status
200
x-amz-request-id
8D54D6DCC96787F6
x-amz-id-2
+tjvzrGhGW+n0r+x7YEcu/NlNRD9YP00xsSm0aVY7/z63O3dvIzljHM13wABVAA73GHEZn5Bl5Q=
x-served-by
cache-iad2144-IAD, cache-hhn4068-HHN
access-control-allow-origin
*
last-modified
Fri, 13 Sep 2019 22:14:24 GMT
server
AmazonS3
x-timer
S1568672329.487247,VS0,VE0
etag
"1d06f9ad50588fbcf1f62df32665259b"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
max-age=160000
content-length
51254
x-cache-hits
1, 1505
cool-2.1.15.min.js
nebula-cdn.kampyle.com/resources/onsite/js/
14 KB
5 KB
Script
General
Full URL
https://nebula-cdn.kampyle.com/resources/onsite/js/cool-2.1.15.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
3e72de5de67d6d80b65a114af684eaf880c53c250155a663cb17d677ff064bc1

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 16 Sep 2019 22:18:49 GMT
content-encoding
gzip
age
0
accept-ranges
bytes
x-cache
MISS, HIT
status
200
x-amz-request-id
465512FF8FF7F4DD
x-amz-id-2
s5BZjgATm/XAdnnE1BP8+M6kuxjDebOWttoJsnQY/4CFD46hdFfhBl6OcN+lSiFjixm5R0IpVSA=
x-served-by
cache-iad2146-IAD, cache-hhn4068-HHN
access-control-allow-origin
*
last-modified
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server
AmazonS3
x-timer
S1568672330.565785,VS0,VE0
etag
"80dd5e3be5152c5c72d552c6a26ef6ff"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
max-age=160000
content-length
5197
x-cache-hits
0, 175729
track
udc-neb.kampyle.com/v1/qceuv8449dzg58ptt1bhda9g8ue19c7s/
59 B
156 B
XHR
General
Full URL
https://udc-neb.kampyle.com/v1/qceuv8449dzg58ptt1bhda9g8ue19c7s/track
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.241.45.82 , Ascension Island, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
82.45.241.35.bc.googleusercontent.com
Software
Jetty(9.2.11.v20150529) /
Resource Hash
cbc1399b82e42018fbc8b8b9277200665d6367c9134ead9308ea5e568b00e459

Request headers

Sec-Fetch-Mode
cors
Referer
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

x-me
prod-instance-gatewayservice-blue-t3kl
date
Mon, 16 Sep 2019 22:18:49 GMT
via
1.1 google
server
Jetty(9.2.11.v20150529)
access-control-allow-headers
X-Requested-With, Origin, Content-Type, Accept
status
200
access-control-max-age
1800
access-control-allow-methods
GET, POST, PUT, DELETE
content-type
text/plain;charset=ISO-8859-1
access-control-allow-origin
https://support.norton.com
access-control-allow-credentials
true
alt-svc
clear
content-length
59
x-application-context
application:9090

Verdicts & Comments Add Verdict or Comment

152 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

string| GoogleAnalyticsObject function| ga function| targetPageParams object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| sp object| ensBootstraps object| Bootstrapper function| Visitor object| s_c_il number| s_c_in object| visitor object| val function| s_getLoadTime function| removeTxt function| internalSearchLinkClick_Related function| internalSearchLinkClick_Promotional function| internalSearchLinkClick_Natural function| s_doPlugins function| AppMeasurement_Module_Integrate function| AppMeasurement_Module_Media function| AppMeasurement_Module_ActivityMap function| AppMeasurement function| s_gi function| s_pgicq string| s_account object| s number| s_loadT object| _numeric_ string| PageN object| expiration_date function| trackCustomDownload object| uStudio number| s_objectID number| s_giq undefined| testWin string| twisteesOpened function| switchToAltContact function| openButtonWin function| showLangLightBox function| hideLangLightBox function| showPage undefined| videoPlayer string| existingPageName string| openedPopup function| showLightBox function| hideLightBox function| pvSelectDisplayed function| oo_launch_prompt_clicked object| omniture function| write_scode object| spCookieData string| SELECTED_NAV function| setHotTopicCategoryMetaTag function| updateCookie function| getSelectedHotTopic function| getSelectedHotTopicFromCookie function| getDefaultSelectedHotTopic function| selectTab function| changeSelTab undefined| currDateTime string| optionState function| init_automationVars function| trimString function| updateFormActionWithChangedProductVersion function| validateContactForm function| trim function| changeProductVersions function| updateIssueDescriptionCharacters function| updateStepsTakenCharacters function| ismaxlength function| getCase function| openPromoteForumsCommunity function| openKbDocument function| showPhoneNumbers function| chatDuringClosedHours function| UAParser undefined| returnExports function| $ function| jQuery object| adobe object| ___target_traces function| mboxCreate function| mboxDefine function| mboxUpdate function| _ object| core object| __core-js_shared__ object| global object| System function| asap function| Observable function| setImmediate function| clearImmediate object| regeneratorRuntime boolean| _babelPolyfill function| onYouTubeIframeAPIReady function| init_sp undefined| callFirstFunc function| isDefined function| isFunction string| appContextPath string| isOEM string| isSOS string| isBeta object| NREUM object| newrelic function| __nr_require object| uaParser string| currentContactUrl string| currentContactText undefined| s_code string| prefixVal object| omniVarsArr string| lgMetaElementContent string| ctMetaElementContent object| spABHelpers object| geoAIOUberBannerHelpers object| lifeLockUberBannerHelpers string| uberBannerContent string| s_tnt string| tmp object| s_i_symanteccom_symantecconsumersupport string| tntVal string| ipGeoLocation object| ttMETA function| debugttMETA object| KAMPYLE_EMBED string| KAMPYLE_REVISION object| MDIGITAL object| KAMPYLE_CONSTANT object| KAMPYLE_FUNC object| KAMPYLE_DATA object| KAMPYLE_TARGETING object| KAMPYLE_ANIMATION object| KAMPYLE_VIEW object| KAMPYLE_MESSAGE object| KAMPYLE_UTILS object| KAMPYLE_EVENT_DISPATCHER object| MDIGITAL_OnPrem object| KAMPYLE_COOLADATA object| KAMPYLE_COMMON object| KAMPYLE_THERMO_TEALEAF_FUNC object| KAMPYLE_CLICKTALE_FUNC object| KAMPYLE_SESSIONCAM object| KAMPYLE_SCREEN_CAPTURE object| KAMPYLE_ONSITE_SDK undefined| KAMPYLE_POLYFILLS object| KAMPYLE_INTEGRATION object| cooladata

16 Cookies

Domain/Path Name / Value
.norton.com/ Name: SP_SESSION_ID
Value: 32b22dd7-b8fb-403c-8e3d-e864261745d5
.norton.com/ Name: mbox
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support.norton.com/ Name: AMCV_67C716D751E567F70A490D4C%40AdobeOrg
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.demdex.net/ Name: demdex
Value: 55501378105972029440255263207548718851
.norton.com/ Name: channelStack
Value: s_eVar72~support
.norton.com/ Name: s_nr
Value: 1568672328386-New
.norton.com/ Name: check
Value: true
.norton.com/ Name: event69
Value: event69
.norton.com/ Name: s_prop22
Value: hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
support.norton.com/ Name: AMCVS_67C716D751E567F70A490D4C%40AdobeOrg
Value: 1
.norton.com/ Name: _gat
Value: 1
.norton.com/ Name: s_gpv
Value: cons_supp%3A%20sp%3A%20hho%3A%20help-solutions
.norton.com/ Name: _gid
Value: GA1.2.746378527.1568672328
support.norton.com/sp/ Name: sp_data
Value: %7B%7D
.norton.com/ Name: s_cc
Value: true
.norton.com/ Name: _ga
Value: GA1.2.1295792927.1568672328

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bam.nr-data.net
cm.everesttech.net
dpm.demdex.net
fonts.googleapis.com
fonts.gstatic.com
js-agent.newrelic.com
login.norton.com
nebula-cdn.kampyle.com
nexus.ensighten.com
now.symassets.com
oms.symantec.com
secure.norton.com
static.nortoncdn.com
support.norton.com
symantec.demdex.net
symantec.tt.omtrdc.net
udc-neb.kampyle.com
us.norton.com
www.google-analytics.com
www.norton.com
www.symantec.com
104.103.103.58
104.103.97.33
12.130.135.73
13.93.137.227
151.101.113.175
151.101.114.110
162.247.242.20
18.194.16.156
2a00:1450:4001:80b::200a
2a00:1450:4001:819::200e
2a00:1450:4001:81d::2003
2a02:26f0:6c00:19d::145b
35.241.45.82
52.208.194.131
52.30.196.88
63.140.40.91
66.117.28.86
66.117.29.11
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0755c12b2bf4bb77e288063a88024ef7c16220f56f185299608ed494643f7475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543e0e46d096a69a4161c6ad203f340536eccca3fe89aab54e3ae2a150f6e571
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56818a9af6a7a0c86ca576279c09ab69156d4bab5f2390872f1aee424180d323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85b84d05e4f05b3bcff9a8ff85f6d26027825efd47f75abafb822d9eabcb0bab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bb62cf8aac62f04731182c224d2e453e8af456fbeda189a9ac010bf929c3cbf8
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cb11cb82f14a7002d1d5a0fafd30dc8a5f8c0cc86a02afe5a964ee7a4636aa44
cbc1399b82e42018fbc8b8b9277200665d6367c9134ead9308ea5e568b00e459
cc63725c53ca2213ed1af696e768ea224b5533959602347985bec5e1b94e5e22
ce53889b85805db1d3a424a2252749ed3a377b400f4a03a709a6304c84116d03
d372691e5a687f5763a710e7eff38ced366dcb8bc8116b9c153e1afd66d5b3f4
d4531fe7f87c15c4df8a30819cf084239966e44053dabafddaf031eb335a4a25
d9e62951487dd278213f305f897e3bdb27b8630fe1a89c0a79ea13a28d1c3554
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e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e4b79439db379ab26947ccc232fb26b32fbab220136a2084594bb52f71217c37
e50cf0994ef15c9a8dc48aa8ac870317e7005720be6b15e54ef8a597b97343e9
e5ab500e5f4935f1eaf49e29849f87c594b26b9b71d916007e1f1df17a659881
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ecf76895be1cf9e8b3edb254030e9c9c1d8f3c2efc1f9dc7e04ceff29eccae9c
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
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