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TOP QUESTIONS


HOW DO I CREATE A NEW PASSWORD OR FIND MY USERNAME?

You can change your password or find your username online, or see our FAQs for
more information or to take our digital tour.


HOW DO I REQUEST A STOP PAYMENT ON A CHECK?

You can request a stop payment through Wells Fargo Online®, by phone or by
visiting your local branch and speaking with a banker.

Simply sign on to Wells Fargo Online and access Manage Accounts through the
Account tab.

To place stop payments for a check  via phone please call 1-800-TO-WELLS
(1-800-869-3557). Please have the following information available when speaking
to a banker: the Name of Payee, Account Number, Paper item number or range of
paper item numbers, Paper item date and Amount of item.

More information about stop payments

 * The stop payment will remain in effect for six months. To remove a stop
   payment, please call 1-800-TO-WELLS (1-800-869-3557) or visit a local branch.
 * There is a stop payment fee. For fee information for your account, please
   refer to your Consumer Account Fee and Information Schedule or call us at
   1-800-TO-WELLS (1-800-869-3557).
 * There is no fee for placing stop payments on lost or stolen blank checks.
 * Placing a stop payment order does not release you from any contractual
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Wells Fargo does not charge a fee to send or receive money with Zelle®. However,
when using Zelle® on a mobile device, your mobile carrier's message and data
rates may apply.Footnote 11


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1.

Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business
Online® is required. Terms and conditions apply. U.S. checking or savings
account required to use Zelle®. Transactions between enrolled users typically
occur in minutes. For your protection, Zelle® should only be used for sending
money to friends, family, or others you trust. Neither Wells Fargo nor Zelle®
offers a protection program for authorized payments made with Zelle®. The
Request feature within Zelle® is only available through Wells Fargo using a
smartphone. Payment requests to persons not already enrolled with Zelle® must be
sent to an email address. To send or receive money with a small business, both
parties must be enrolled with Zelle® directly through their financial
institution’s online or mobile banking experience. For more information, view
the Zelle® Transfer Service Addendum to the Wells Fargo Online Access Agreement.
Your mobile carrier's message and data rates may apply. Account fees (e.g.,
monthly service, overdraft) may apply to Wells Fargo account(s) with which you
use Zelle®.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.

QSR-1022-00205

LRC-0922


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