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PRIVACY POLICY



The protection of our users' information is of utmost importance at Serene
Voyage. This comprehensive Privacy Policy outlines the various types of
information that our app collects and how it is utilized to enhance the user
experience.

At Serene Voyage, we are dedicated to ensuring that all users are fully informed
of our policies concerning the collection, use, and disclosure of their Personal
Information. By using our Service, you consent to the collection and use of your
information in accordance with this Privacy Policy.

We understand that trust is key, and we assure you that the Personal Information
we collect will only be used to provide and improve our Service. Your
information will never be shared with third parties, except in cases explicitly
stated in this Privacy Policy.

It is important to note that the terms used in this Privacy Policy align with
the definitions outlined in our Terms and Conditions, available at Serene
Voyage, unless stated otherwise within this Privacy Policy.


INFORMATION COLLECTION AND USAGE

At Serene Voyage, the privacy and security of our users is of utmost importance
to us. That's why we're dedicated to ensuring that all personal information
shared with us is kept confidential and used only for the purpose of providing
the best possible user experience.

While we take great care to protect your information, please be aware that our
app utilizes various third-party services to help us improve the user
experience. These services may collect information for their own purposes, and
we provide links to their privacy policies below so that you can make an
informed decision about using our app:


• Google Play Services
• Facebook
• One Signal
• Analytics for Firebase
• Crashlytics


We understand that your privacy is important, and we're committed to protecting
it at all times. If you have any questions or concerns about the information you
share with us, please don't hesitate to reach out and we'll be happy to help.


DEVICE INFORMATION GATHERING:

At Serene Voyage, we gather a range of information about the device you use to
access our Service. This information includes, but is not limited to:


• Operating system and version information

Our mobile application may collect operating system and version information to
better understand the technical environment in which the application is being
used. This information can help us optimize the application's performance,
ensure compatibility with various devices and operating systems, and
troubleshoot technical issues. Additionally, knowing the operating system and
version information can also help us prioritize which updates and improvements
to focus on to ensure the best user experience for our customers.


• Model details of your device

Our mobile application may collect model details of your device to help us
understand the specific hardware and capabilities of your device. This
information can assist us in optimizing the application's performance for your
specific device, ensuring compatibility with different models, and improving the
overall user experience. Additionally, knowing the device model can help us
prioritize which features and improvements to focus on to ensure that the
application is tailored to our customers' needs.


• Device IDs and other relevant identifiers

Our mobile application may collect device IDs and other relevant identifiers to
uniquely identify your device and associate it with your account. This
information can assist us in providing personalized services, such as targeted
advertising and content recommendations, and in securing your account by
verifying your identity when you log in. Additionally, knowing the device ID can
help us track usage patterns and improve the application's functionality for our
customers.


• Preferred language, time zone, and geographic location

Our mobile application may collect your preferred language, time zone, and
geographic location to provide you with a personalized experience tailored to
your location and language preferences. This information can help us deliver
location-based services, such as local news and weather information, and offer
content and services in your preferred language. Additionally, knowing your time
zone can help us schedule notifications and updates at times that are convenient
for you. It is important to note that this information is collected only with
your explicit consent, and you have the option to opt-out of this data
collection at any time.


• Display specifications including screen size

Our mobile application may collect display specifications, including screen
size, to help us optimize the application's user interface for different screen
sizes and resolutions. This information can assist us in ensuring that the
application's layout, design, and text size are appropriate and readable for
different devices, thereby improving the overall user experience. Additionally,
knowing display specifications can help us optimize the application's
performance and reduce the likelihood of crashes or errors on different devices.


• Any linked Google accounts

Our mobile application may collect any linked Google accounts to enable users to
access and use the application using their existing Google accounts. This can
make the login process more seamless and convenient for users, as they don't
have to create a new account or remember a separate set of login credentials.
Additionally, knowing the linked Google accounts can help us personalize the
user experience and offer features and content that are relevant to each user's
interests and preferences. It is important to note that we adhere to strict
privacy and security standards when collecting and storing any user account
information.


• Camera details (if applicable)

Our mobile application may collect camera details, if applicable, to enable
camera functionality within the application. This can include information about
the camera's resolution, capabilities, and features. This information can assist
us in optimizing the application's camera functionality, ensuring compatibility
with different devices and operating systems, and improving the overall user
experience. Additionally, knowing camera details can help us optimize the
application's performance and provide users with the best possible camera
experience within the application. It is important to note that camera
functionality is only used with your explicit consent, and you have the option
to disable camera access within the application at any time.


• Whether developer mode is enabled (if applicable)

Our mobile application may collect whether developer mode is enabled, if
applicable, to better understand the technical environment in which the
application is being used. This information can help us troubleshoot technical
issues, optimize the application's performance, and ensure compatibility with
various devices and operating systems. Additionally, knowing whether developer
mode is enabled can help us prioritize which updates and improvements to focus
on to ensure the best user experience for our customers who may be using the
application for development or testing purposes.


• Firebase Crashlytics

Our mobile application may collect information through Firebase Crashlytics to
help us identify and diagnose technical issues and crashes that occur within the
application. Firebase Crashlytics is a tool that allows us to track and analyze
crash reports and provide users with a more stable and reliable experience.
Collecting this information can help us identify bugs and other issues in the
application and optimize its performance, resulting in a better user experience.
It is important to note that any information collected through Firebase
Crashlytics is anonymized, and we adhere to strict privacy and security
standards when collecting and storing any user data.


Additionally, we also collect data about your interaction with push
notifications when using our app.


SAFETY

At Serene Voyage, we understand the importance of safeguarding our users' data
and privacy. That's why we collect only the necessary data to provide a seamless
and enjoyable user experience, while also ensuring that we can generate revenue
through targeted advertising. We are dedicated to being transparent about the
data we collect and how it is used, and we give our users control over their
data by allowing them to opt-out of certain types of data collection within our
application settings. Our top priority is to provide a secure and trustworthy
platform for our users to interact with and enjoy, and we take great care to
ensure that our data collection practices adhere to the highest standards of
privacy and security. These data types serve different purposes in our mobile
application:

• Google Advertising ID

Our mobile application may collect your Advertising ID to personalize your
experience with targeted advertising, which can help us generate revenue through
advertising, and allows us to offer our application free of charge to our users.
Advertisers use the Advertising ID to deliver targeted ads to users who are more
likely to be interested in their products or services. We adhere to strict
privacy and security standards when collecting and storing any user data, and we
provide transparency and control over the use of this information, allowing
users to opt-out of targeted advertising within the application settings. It is
important to note that collecting the Advertising ID is solely for advertising
or marketing purposes, and we do not use it for any other purposes or share it
with third parties for any other purposes.

• Location

The user data of approximate and precise location may be collected by our mobile
application, and it is shared for the purpose of advertising or marketing. This
data can help us personalize your experience with targeted advertising, which
can help us generate revenue through advertising and offer our application free
of charge to our users. However, we are committed to providing transparency and
control over the use of this information and allow users to opt-out of sharing
their location data within the application settings. It is important to note
that we do not share location data with third parties for any other purposes
than advertising or marketing.

• App info and performance

The user data of crash logs may be collected by our mobile application, and it
is shared for the purpose of improving the application's performance and user
experience. This information can help us identify and diagnose technical issues
and crashes that occur within the application and optimize its performance,
resulting in a better user experience. We adhere to strict privacy and security
standards when collecting and storing any user data and allow users to opt-out
of sharing their crash logs within the application settings.

• App activity

The user data for App activity may be collected and shared by our mobile
application. This data is shared for the purpose of improving the application's
performance and user experience, as well as for advertising or marketing
purposes. By analyzing user interactions within the application, we can gain
valuable insights into how the application is used and how it can be improved to
better meet the needs of our users. However, we adhere to strict privacy and
security standards when collecting and storing any user data and allow users to
opt-out of sharing their app interaction data within the application settings.

• Device or other IDs

The user data for Device or other IDs may be collected and shared by our mobile
application. This data is shared for advertising or marketing purposes to help
us better understand our user base and target relevant advertisements to them.
However, we adhere to strict privacy and security standards when collecting and
storing any user data and allow users to opt-out of sharing their device or
other ID data within the application settings.


LOGGING INFORMATION

At Serene Voyage, we understand the importance of maintaining the privacy of our
users and visitors. That's why, as part of our standard operating procedures, we
use log files to track activity on our website. This helps us gain valuable
insights into how our visitors use our Service, including their browsing
behavior and site usage patterns.

The information we collect from log files is extensive and includes details such
as IP addresses, browser types, Internet Service Providers, date and time
stamps, pages visited, and clicks made. This information is not linked to any
personal identification data and is used solely for the purpose of improving our
Service, analyzing trends, and monitoring user movements.

By tracking this information, we can better understand the needs and preferences
of our users and make data-driven decisions to enhance their experience with our
Service. Furthermore, we use this information to gather demographic information,
which helps us better target our offerings and improve the overall quality of
our Service.

At Serene Voyage, your privacy is our top priority, and we will always make sure
that your personal information is kept confidential and secure.


TRACKING TECHNOLOGIES

At Serene Voyage, we understand the importance of protecting the privacy of our
users. That's why we have put in place measures to ensure that the information
you provide to us remains secure and confidential. To that end, we utilize
tracking technologies such as cookies and similar tools to collect data about
your browsing habits and preferences.

While our Service itself does not directly make use of these technologies,
certain third-party components used in our Service may utilize them to enhance
their services and gather data. Rest assured that the information collected
through these technologies will not be linked to any personal identification
data and will only be used to improve the overall user experience.

You have the control to decide whether or not to accept the use of these
cookies. Our Service will inform you when cookies are being sent to your device
and you have the option to decline them. Please note that declining cookies may
limit your ability to fully access and use certain features of our Service.


SERVICE FACILITATORS

Third-party companies and individuals may be utilized for the following
purposes:

 •  To streamline our Service offerings;
 •  To represent our Service to users;
 •  To conduct service-related tasks;
 •  To support our analysis of Service usage.

It's important for users of this Service to be aware that these third-party
entities will have access to their personal information. This is solely for the
purpose of executing the duties assigned to them on our behalf. They are
strictly bound not to use or reveal this information for any other purposes.


SECURITY

Security is a top priority for us at Serene Voyage, and we are dedicated to
protecting the Personal Information you entrust to us. We use commercially
reasonable measures to secure your information, but please be aware that no data
transmission or storage method can be 100% foolproof. While we strive to
maintain the highest level of security, we cannot guarantee the absolute
security of your information.


LINKS TO THIRD-PARTY WEBSITES

Our Service may contain links to other websites and online resources that are
not owned or controlled by us. When you access a third-party website through our
Service, you are doing so at your own risk. These external websites have their
own terms of use and privacy policies, and we do not accept any responsibility
or liability for their contents, activities, or information practices.
Therefore, it is important to always review the privacy policy of any
third-party website before using it or sharing any personal information.


CHILDREN'S SAFETY AND PRIVACY

At Serene Voyage, the protection of children and their privacy is of utmost
importance to us. We strongly recommend parents and guardians to actively
monitor and guide their children's online activity.

We do not knowingly collect any personal identifiable information from children
below the age of 3+. If you believe that your child has inadvertently provided
such information on our platform, please do not hesitate to contact us. We will
make every effort to promptly remove the information from our records.


AD PARTNER PRIVACY POLICIES

You can access this list to review the privacy policies of each of Serene
Voyage's advertising partners.

Serene Voyage displays ads from third-party ad servers or networks that utilize
technologies such as cookies, JavaScript, or Web Beacons in their ads and links
on Serene Voyage. These technologies send information directly to your browser.
As a result, the third-party advertisers receive your IP address. They use these
technologies to assess the success of their advertising campaigns and to
personalize the ads you see on websites you visit.

It's important to note that Serene Voyage has no control over or access to the
cookies used by third-party advertisers.


ADVERTISING PARTNERS AND THEIR PRIVACY POLICIES

Serene Voyage partners with various advertising companies to display
advertisements and links on our site. These companies may utilize cookies and
web beacons to collect information about your visits and activities on our
website and other websites you visit.

We have provided a list of our advertising partners below, along with a link to
their respective Privacy Policies for your convenience.

Advertising Partner: Google

Privacy Policy: https://policies.google.com/technologies/ads


CHANGES TO THIS PRIVACY POLICY

Our Privacy Policy may be updated periodically and as a result, we advise you to
regularly check this page for any changes. If there are any modifications to the
Privacy Policy, we will post the updated version on this page to keep you
informed.


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