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Microsoft 365 Copilot
YOUR AI ASSISTANT FOR WORK
Save time, amplify productivity, and drive business forward faster with
Microsoft 365 Copilot.
For enterprise For business
Meet Copilot
What’s included
* What’s included
* Role-based agents
* Build your own
* Business impact
* Products
* FAQs
--------------------------------------------------------------------------------
Try Copilot
Try Copilot
ELEVATE YOUR WORK—NOT YOUR EFFORT
POWER YOUR PRODUCTIVITY
Achieve more with powerful generative AI built into your everyday apps. Copilot
combines data from across your work and the web to help you transform your
workflow.
STREAMLINE BUSINESS PROCESSES
Drive efficiency and reduce costs by customizing Copilot for your business
needs, plus enhance specific workflows with role-based agents.
WORK SECURELY, INNOVATE FREELY
Embrace AI with peace of mind knowing your data is protected. Copilot is built
on a comprehensive approach to enterprise-grade security, and inherits the
policies you’ve set up in Microsoft 365.
What’s included
SEE WHAT YOUR TEAMS CAN
DO WITH COPILOT
For enterprise For business
Brainstorm and build
Align quickly
Seamlessly collaborate
Amplify impact
Catch up in minutes
Write the perfect email
Previous
Next
Generate new ideas and create a plan in seconds
Recap and clarify key decisions
Turn Copilot responses into the foundation of your work
Seamlessly collaborate
Enhance Copilot to fit your needs by connecting it to your business systems
Get up to speed (even if you’re logging in late)
Draft effective emails and manage your inbox
Back to tabs
BRAINSTORM AND BUILD
ALIGN QUICKLY
AMPLIFY IMPACT
CATCH UP IN MINUTES
WRITE THE PERFECT EMAIL
SEAMLESSLY COLLABORATE
ALREADY HAVE MICROSOFT 365?
If you don’t have Copilot licenses yet, explore a few ways you can use Copilot
with enterprise data protection on the web. Just sign in with your work account.
Try Copilot
Role-based agents
GAIN AN AI EDGE IN EVERY ROLE
Maximize business impact with role-based agents for Microsoft 365 Copilot that
are purpose-built for sales, service, and finance.
COPILOT FOR SALES
Bring sales insights and next-generation AI right in the flow of work to help
sellers, sales managers, and sales operations close more deals.
Learn more
COPILOT FOR SERVICE
Modernize your contact center with an AI assistant designed for customer service
agents—boosting service experiences and agent productivity.
Learn more
COPILOT FOR FINANCE (PREVIEW)
Add AI power to your financial processes, helping analysts, accountants,
controllers, and treasury professionals optimize their workflows.
Learn more
Build your own
CREATE CUSTOM AGENTS FOR YOUR BUSINESS
Build your own agents with Copilot Studio. Streamline workflows, do more with
your data, and create tailored AI-powered solutions to boost operations and
customer experiences.
Explore Copilot Studio
CREATE CUSTOM AGENTS FOR YOUR BUSINESS
Business impact
DISCOVER HOW COPILOT IS TRANSFORMING THE WORKPLACE
> "…with Copilot our IT team saves between 10% and 50% of time."
Daniel Ivanov, Director of Corporate IT, Paysafe
57%
of users enjoy their work more using Microsoft 365 Copilot.1
75%
of users said they were more productive when using Copilot.1
30%
reduction in new-hire onboarding times.2
112%+
projected ROI using Copilot for three years.2
> "Microsoft 365 Copilot keeps our information secure and confidential."
Maisa Bakhesh, Team Leader of Infrastructure, Security, Business Continuity and
Communication, Petrochemical Industries Company (PIC)
Products
FIND THE RIGHT COPILOT SOLUTION FOR YOUR NEEDS
Microsoft 365 Copilot
Microsoft 365 Copilot
Role-based agents
Build your own copilot
MICROSOFT 365 COPILOT
Get to a first draft in seconds, write the perfect email, and make planning look
easy with AI-powered assistance in your everyday apps.
For enterprise For business
MICROSOFT 365 COPILOT FOR SALES
Empower sellers with generative AI that connects with your CRM platform. Get
summarized sales opportunities, streamline processes, and create personalized
content to maximize efficiency.
Learn more
MICROSOFT 365 COPILOT FOR SERVICE
Extend your CRM and contact center solutions with AI-powered capabilities that
automate routine tasks and help customer service agents accelerate onboarding,
resolve cases faster, and improve business efficiency.
Learn more
MICROSOFT 365 COPILOT FOR FINANCE
Streamline operations for financial professionals. Surface insights to support
decision-making, reduce time spent on manual work, and spur business growth with
generative AI that connects to your existing ERP.
Learn more
MICROSOFT COPILOT STUDIO
Customize Microsoft 365 Copilot with agents tailored to your specific business
needs—or build your own generative AI agents.
Learn more
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FAQ
FREQUENTLY ASKED QUESTIONS
Expand all
Collapse all
* 01/
WHAT’S THE DIFFERENCE BETWEEN MICROSOFT COPILOT AND MICROSOFT 365 COPILOT?
Microsoft Copilot is a portfolio of generative AI agents, built into the
Microsoft apps, products, and services you know and love. Microsoft Copilot
supports enterprises, businesses, and individuals. Microsoft 365 Copilot is
an AI assistant for work that’s built specifically in your productivity apps,
supporting enterprises and businesses.
* 02/
HOW DOES MICROSOFT 365 COPILOT WORK WITH THE APPS I ALREADY USE?
Microsoft 365 Copilot provides AI assistance within your everyday apps,
responding to your prompts to help you draft content, analyze data, automate
tasks, and collaborate more effectively—all without disrupting your workflow.
* 03/
IS THERE AN OFFICE COPILOT?
No, there isn’t an "Office Copilot." Office is now Microsoft 365, and
Microsoft 365 Copilot works in the apps you already use, like Word, Excel,
PowerPoint, Teams, and Outlook.
* 04/
HOW DOES MICROSOFT 365 COPILOT HELP KEEP MY DATA SAFE?
Keeping your proprietary data confidential is important, and Copilot has
built-in safeguards to help ensure it stays that way. Copilot inherits all
your existing Microsoft 365 security and compliance requirements, so only
people with the right permissions can access the content it generates.
Additionally, because Copilot is a core Microsoft 365 service, the data it
uses resides in your geographical region. That means it complies with
Microsoft processing commitments for that region. Learn more about data,
privacy, and security for Microsoft 365 Copilot.
* 05/
WHAT KINDS OF THINGS CAN MICROSOFT 365 COPILOT HELP ME WITH?
Microsoft 365 Copilot works across your everyday apps, supporting you in the
context of your work. For example, Copilot in Word can help with creating,
understanding, and editing documents, while Copilot in PowerPoint can help
with drafting a presentation, adding or editing slides, and even summarizing
decks. Learn more about what’s possible with Microsoft 365 Copilot.
* 06/
HOW DO I CUSTOMIZE MICROSOFT 365 COPILOT FOR MY BUSINESS?
You can customize Copilot by creating your own agents in Business Chat using
the Copilot Studio agent builder included in your Microsoft 365 Copilot
license. Learn more.
* 07/
WHAT DO I NEED TO DO TO GET MY BUSINESS READY TO ADOPT MICROSOFT 365 COPILOT?
Get best practices and insights—inspired by companies leading the way—to
jump-start your AI transformation with Microsoft 365 Copilot here.
* 08/
WHAT ARE MICROSOFT 365 COPILOT ROLE-BASED AGENTS?
Role-based agents enhance Microsoft 365 Copilot by connecting it to new data
sources, applications, and existing systems to expand its functionality. For
example, Microsoft 365 Copilot for Sales, Service, and Finance each include
built-in AI agents that provide purpose-built insights and workflows for each
function.
* 09/
WHAT ARE COPILOT PAGES?
Copilot Pages is a flexible space where people can work together with AI. It
turns temporary AI-created content into something lasting, so you can edit
it, add to it, and share it with others. Learn more.
CONTINUE YOUR AI JOURNEY
GET STARTED WITH MICROSOFT 365 COPILOT
For enterprise For business
GET YOUR ORGANIZATION AI-READY
Discover how to build your rollout strategy so you can accelerate usage and
engagement with Copilot.
Learn more
NEW TO MICROSOFT?
Get productivity apps, security, and cloud storage all in one plan.
See Microsoft 365 plans
1. [1]
"AI Data Drop: The 11-by-11 Tipping Point,” WorkLab, Microsoft.
2. [2]
“New Technology: The Projected Total Economic Impact™ Of Microsoft Copilot
For Microsoft 365,” a commissioned study conducted by Forrester Consulting
on behalf of Microsoft. April 2024. Results are for a composite organization
based on interviewed customers.
FOLLOW MICROSOFT 365
*
*
*
PAYSAFE STREAMLINES INTERNAL PROCESSES WITH MICROSOFT 365 COPILOT
Facing complex documentation, an intricate web of information, and multiple
languages and geographies, leading payments platform Paysafe decided to address
these challenges with Microsoft 365 Copilot.
Paysafe’s employees quickly used Copilot to streamline meetings, information
management, and document creation, addressing language barriers, eliminating
time-consuming tasks, and boosting creativity along the way.
Read the story
Next: Article
AI DATA DROP: THE 11-BY-11 TIPPING POINT
See details
AI DATA DROP: THE 11-BY-11 TIPPING POINT
AI is proving to be a pivotal tool in enhancing both operational efficiencies
and employee satisfaction. We conducted a survey of 1,300 users of Microsoft 365
Copilot to understand what’s going well, where there are challenges, and what
early behaviors can teach us about adopting and rolling out AI broadly.
Over the course of about one business quarter (11 weeks), Copilot users saw
improvement in four key outcomes: productivity, meeting relief, work enjoyment,
and work/life balance. Key findings include:
* Users saved an average of 11 minutes per day, with the most efficient users
saving up to 30 minutes.
* 75% of users said they were more productive.
* 57% of users said Copilot helped them enjoy their work more.
* 34% of users said they had better work/life balance.
* 37% of users said they were able to attend fewer meetings.
Read the article
Next: Study
NEW TECHNOLOGY: THE PROJECTED TOTAL ECONOMIC IMPACT™ OF MICROSOFT COPILOT FOR
MICROSOFT 365
See details
NEW TECHNOLOGY: THE PROJECTED TOTAL ECONOMIC IMPACT™ OF MICROSOFT COPILOT FOR
MICROSOFT 365
Forrester conducted a Total Economic Impact™ study of Microsoft 365
Copilot—formerly known as Copilot for Microsoft 365. The interviewees and survey
respondents shared how Microsoft 365 Copilot transformed their organizations
with improved sales, marketing, customer experiences, operations, and company
culture. The results of the study were clear—that organizations are achieving
success faster and expecting future revenue growth because of AI.
Read the 2024 commissioned Forrester Consulting study, New Technology: The
Projected Total Economic Impact™ of Microsoft Copilot for Microsoft 365, to
learn how AI helps:
* Increase topline revenues.
* Decrease operational expenditures.
* Reduce new-hire onboarding times.
* Improve diversity, equity, and inclusion (DEI).
* Facilitate a better work-life balance.
* Aid compliance and security.
Read the study
Next: Customer story
PIC AUTOMATES WORK PROCESSES TO SAVE TIME WITH MICROSOFT 365 COPILOT
See details
PIC AUTOMATES WORK PROCESSES TO SAVE TIME WITH MICROSOFT 365 COPILOT
In the petrochemical industry, staying ahead means leveraging cutting-edge
technology. Petrochemical Industries Company (PIC) has done just that,
transforming its operations with Microsoft 365 Copilot.
From drafting emails to generating complex documents in minutes, Copilot has not
only enhanced productivity and data security but also fostered a more
professional communication style across the company.
Read the story
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