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executives recalibrate risk radar 12 Jan 2022 CEO agenda * What to do in 2022 22 Dec 2021 Strategy Welcome to EY United States (EN) You are visiting EY United States (EN) FORENSIC & INTEGRITY SERVICES Our forensic consultants provide you with the benefit of our broad sector experience, deep subject-matter knowledge and the latest insights from our work worldwide. Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks. Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today’s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues — including governance, controls, culture and data insights — to full organizational design and structural implementation. Read more Read less HOW EY CAN HELP FORENSIC & INTEGRITY SERVICES OFFERINGS Our team works to give you the benefit of our broad sector experience, our deep subject-matter knowledge and the latest insights from our work worldwide. Read more AMERICAN RESCUE PLAN ACT RESOURCES FOR STATE AND LOCAL GOVERNMENTS Learn how to use your ARPA funds to have a transformative impact for the long term Read more DUPLICATION OF BENEFITS PREVENTION We can provide people, process and technology to support states in fulfilling obligations to DoB and comply with federal guidance. Read more INVESTIGATIONS & COMPLIANCE Our dedicated global team of investigators, forensic accountants, compliance and technology professionals help organizations respond rapidly to instances of alleged fraud, bribery and other misconduct, as well as law enforcement and regulatory inquiries. Read more DISPUTES From helping you to mitigate dispute risks in contracts and deals, to presenting commercial and financial matters in legal proceedings, to managing claims to recover financial losses, EY teams provide robust knowledge from an independent perspective to safeguard the value in your business. Read more DISCOVERY SERVICES The diversity and dispersion of digital information continues to grow as the legal and regulatory environments become more challenging. From pre-litigation information management to post-matter data disposition, we offer managed services across the entire discovery life cycle. Read more FORENSIC DATA ANALYTICS Forensic Data Analytics (FDA) is a critical element of nearly every way in which we support organizations — whether an investigation, the digitalization of compliance, forensic diligence or a complex litigation matter. Read more TRANSACTION FORENSICS The Transaction Forensics team assists organizations and legal counsel in identifying and mitigating financial, operational and reputational risks inherent to mergers and acquisition transactions. Read more GOVERNMENT CONTRACT SERVICES The U.S. Government is the world’s largest buyer of goods and services. Keys to a successful business relationship with the U.S. Government include knowledge of applicable regulations, operational capability and innovation that you bring to the table to achieve, maintain and demonstrate economic viability, security, efficiency and compliance. Read more INSURANCE & FEDERAL CLAIMS SERVICES The risk landscape is constantly shifting, with cyberattacks growing more common and natural disasters striking more frequently with increasing severity. The EY team is dedicated to assisting our clients to prepare for and financially recover from such incidents. Read more LEARN ABOUT DUPLICATION OF BENEFITS PREVENTION Video Player is loading. Play Video Play Mute Current Time 0:00 / Duration 1:56 Loaded: 5.12% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Remaining Time -1:56 1x Playback Rate Chapters * Chapters Descriptions * descriptions off, selected Captions * captions settings, opens captions settings dialog * captions off * captions, selected Audio Track * en (Main), selected Picture-in-PictureFullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. 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EY Government Contract Services Pharmaceutical Revenue Management Services 14 Oct 2021 2:19 * * * * Link copied Share * * * * Link copied Share prevnext * Our latest thinking * EY Forensics Webcasts * OUR LATEST THINKING ON FORENSIC & INTEGRITY SERVICES BUILDING CONFIDENCE IN YOUR ORGANIZATION’S SECTION 889 PART B COMPLIANCE PROGRAM The application of the Part B legislation means that entities have to consider the entire enterprise in eliminating Section 889 exp… 16 Feb 2022 Sajeev Malaveetil INDEPENDENT OVERSIGHT OF CAPITAL PROJECTS THROUGH INTEGRITY MONITORING Part 2 of 3 in a series that focuses on how to mitigate business risks 11 Feb 2022 Brian Browne HOW DUE DILIGENCE REDUCES THE REGULATORY RISK FOR SPAC TRANSACTIONS Now is the time to reassess due diligence procedures and consider supplementing the process to address the increased re… 3 Feb 2022 Amanda Massucci COST SIMPLIFICATION AND RESTRUCTURING FOR COMPETITIVE ADVANTAGE Manufacturers and service contractors alike are turning 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risk. 26 Jan 2022 07:00 your local time FCA ENFORCEMENT IN HEALTH CARE AND LIFE SCIENCES In this webcast, panelists will cover trends and outlooks on anticipated FCA enforcement in the health and life sciences industry, including risks related to the CARES Act and FEMA funding. 25 Jan 2022 07:00 your local time REGULATOR UPDATE — SPECIAL PURPOSE ACQUISITION COMPANIES (SPACS) Understanding and proactively managing emerging compliance risks. 21 Jun 2021 18:00 your local time US HEALTH SECTOR POLICY AND COMPLIANCE UPDATE In this webcast, we’ll present health and tax policy updates and compliance matters for entities operating within the US health sector. 17 Jun 2021 18:00 your local time CARES ACT PROVIDER RELIEF FUND REPORTING AND ENFORCEMENT Be prepared. 10 Jun 2021 18:00 your local time HOW A ROBUST COMPLIANCE PROGRAM CAN HELP ORGANIZATIONS DRIVE ESG COMMITMENTS Environmental, social and governance – compliance considerations for 2021 and beyond. 6 Apr 2021 18:00 your local time 2021 — A FOCUS ON FINANCIAL FRAUD DURING COVID 19 In this webcast, we’ll discuss risks, issues and focus areas of the DOJ and SEC from a regulatory perspective and fraud scenarios that have come to light as a result of the pandemic. 9 Feb 2021 19:00 your local time HOW TO NAVIGATE THE FINANCIAL STORM IN ATHLETICS AND HIGHER EDUCATION In this webcast, EY and Barnes & Thornburg LLP will discuss the current crises facing higher education institutions and athletic departments. 29 Sep 2020 18:00 your local time WHAT US GOVERNMENT CONTRACTORS CAN EXPECT NEXT In this webcast, panelists discuss CARES Act enforcement and oversight and federal contract audit trends. 17 Sep 2020 18:00 your local time WHAT GOVERNMENT CONTRACTORS CAN DO TO HELP IN COST RECOVERY In this webcast, panelists discuss CARES Act section 3610 and requests for equitable adjustments (REAs) in relation to recovering costs. 11 Jun 2020 19:00 your local time COVID-19: HOW STATE AND LOCAL GOVERNMENTS CAN RECOVER COSTS In this webcast, panelists discuss the different steps that will help state and local governments recover costs during the pandemic. 16 Apr 2020 18:00 your local time US CORONAVIRUS AID, RELIEF AND ECONOMIC SECURITY (CARES) ACT: WHAT YOU NEED TO KNOW In this webcast, learn about US government actions to support recovery and econimc relief in response to the COVID-19 pandemic. 30 Mar 2020 17:00 your local time Show more Show less Show more Previous 12 Next LEGAL, COMPLIANCE AND TECHNOLOGY WEBCASTS Explore the latest webcasts from EY Forensics. Discover more EY INTEGRITY AGENDA Download brochure LEARN ABOUT EY INTEGRITY CULTURE INDEX Video Player is loading. Play Video Play Mute Current Time 0:00 / Duration 1:53 Loaded: 5.22% 0:00 Stream Type LIVE Seek to live, currently behind liveLIVE Remaining Time -1:53 1x Playback Rate Chapters * Chapters Descriptions * descriptions off, selected Captions * captions settings, opens captions settings dialog * captions off, selected Audio Track * en (Main), selected Picture-in-PictureFullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. 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This modal can be closed by pressing the Escape key or activating the close button. * * * * Link copied Share * * * * Link copied Share Case Study The better the question The better the answer The better the world works Case Study HOW TEVA PHARMACEUTICAL IS MANAGING THIRD-PARTY RISK BETTER THE COMPANY IS USING DATA ANALYTICS AND WORKFLOW DESIGN TO RE-ENGINEER COMPLIANCE AS A DRIVING FORCE FOR BETTER DECISION-MAKING AND CHANGE. Case Study The better the question The better the answer The better the world works Case Study HOW DO YOU BUILD TRUST AS YOU SCALE AND CONFORM? EFFECTIVELY MEETING LEGAL REQUIREMENTS WAS CRUCIAL — BUT THAT WAS JUST THE STARTING POINT FOR TEVA. Managing the risks of corruption arising from third parties is one of the most difficult challenges facing global organizations. Enforcement of the US Foreign Corrupt Practices Act (FCPA) has increased significantly in recent years, with companies paying a record US$2.9 billion to resolve cases in 2019, according to the FCPA Blog. The FCPA Clearinghouse shows third-party intermediaries have been involved in 89% of enforcement actions. Worldwide, anti-corruption efforts have intensified, with increased cooperation among different jurisdictions. Teva Pharmaceutical Industries, headquartered in Israel, is a global leader in generic and specialty medicine. In 2016, it agreed to a settlement with US authorities over FCPA violations. Teva agreed to enhance its compliance program and improve due diligence for third parties while reporting to an independent compliance monitor for three years. And if that wasn’t a big enough challenge, the pharmaceutical giant underwent a corporate restructuring program designed to cut US$3 billion in costs. Compliance 02000000 Teva was processing up to 2,000 requests to use third parties every year. Lori Queisser, who became Teva’s Global Chief Compliance Officer in 2015, knew meeting legal requirements would just be a starting point. The company’s lengthy compliance processes were hurting productivity, without necessarily reducing third-party risk. Teva’s official goal became to “build the best and most respected global compliance program in the industry — a program that works in partnership with the business to prevent issues.” Queisser discovered that a spate of corporate acquisitions had saddled Teva with a dozen legacy systems, each with its own finance and procurement processes, some of them manual. Getting approval to engage a third-party representative could take weeks or even months. Teva, which has roughly half a million vendors and customers, was processing up to 2,000 requests to use third parties every year. “We were spending millions and millions of dollars on third-party due diligence, as does every US-listed public company, but we weren’t reducing our risk,” Queisser says. Case Study The better the question The better the answer The better the world works Case Study THE GOAL: ENHANCE VENDOR COMPLIANCE WHILE SPEEDING BUSINESS DECISIONS THE EY APPROACH IS DATA DRIVEN WITH THE HELP OF INNOVATIVE WORKFLOW DESIGN AND ANALYTICS TECHNOLOGIES. Queisser was looking for a “game-changer, to make a disruptive move in this space.” Teva therefore engaged EY Forensic & Integrity Services to develop a due diligence system designed to be proactive rather than reactive, using advanced analytics and technology. EY professionals built a database using both proprietary data and public records such as regulatory filings, court rulings, sanction lists and news reports. Assembling the right data was critical to gaining the insights needed to vet third parties. It also laid the groundwork to apply advanced analytics and artificial intelligence (AI) to evaluate risks even more effectively. Teva and EY professionals developed business rules that helped enable algorithms to calculate a risk score for each potential business relationship. The pre-screening tool allows vendors with a low-risk ranking to be engaged immediately (subject to an executed contract), while higher-risk parties face more probing, such as a questionnaire, investigation or deliberation by a due-diligence committee. In a 30-day pilot, the system evaluated risk for twice as many third parties as Teva had previously assessed over an eight-month period. At the same time when Teva began integrating the pre-screening tool into its business processes, the company was using dozens of purchase-to-payment (P2P) processes, often implemented differently across 60 countries. Teva needed to make sure its procurement policies were followed consistently as related to the engagement of third parties. The EY teams collaborated with Teva to design an innovative, transparent workflow that walks business users through the control process, routes relevant information to the right people, and creates an audit trail. The system automates the process based on business rules applied to key decision points, with disparate P2P systems feeding data into the pre-screening tool. Risk 030000m RiskMate provides pre-secreening for more than 300 M entities. Change management was a huge challenge. Teva’s business owners are accountable for compliance but they had to be convinced that the changes needed to effectively implement a new system were worth making. It wasn’t just a matter of gaining buy-in among a few leaders — nearly 40% of Teva’s 43,000 employees were scheduled for training by the end of 2019. Using the new pre-screening tool for Teva’s reconciliation efforts went a long way to gain the trust of business stakeholders. Compliance professionals, along with the finance and procurement teams, had to identify all customers and vendors worldwide to determine if they met the definition of a third-party representative and to perform proper due diligence if it hadn’t already been done. The first phase, which was done manually, took more than a year to cover ten countries. But the second phase, which used the pre-screening tool to automatically assign risk levels, took less than five months to reconcile vendors and customers in 26 countries. “That really helped us to gain the trust of management and the trust of the business sponsors that would be using the tool on a daily basis,” says Tali Guy, Vice President of Compliance and Third-Party Due Diligence. Implementing a new workflow along with data analytics has sped up all aspects of the due diligence process, from data collection, cleansing and analysis to risk-ranking and evaluation. The pre-screening tool contains roughly 25 million records in more than 45 service categories. The system can also tap into other proprietary databases, providing pre-screening for more than 300 million entities. A case management tool manages tasks from a central dashboard, enhanced by interactive visualizations and audit trails to give leaders the information they need to make informed and timely decisions. Case Study The better the question The better the answer The better the world works Case Study DELIVERING TIMELY RESULTS FOR BUSINESS OWNERS THE NEW APPROACH PROVIDES RESOURCE EFFICIENCY WHILE OFFERING QUICKER RESPONSE, INCREASED VISIBILITY AND CONSISTENCY AT THE SAME TIME. The time needed to gain approval for engaging third parties has dropped from weeks or months to as little as just a few hours. This allows the compliance team to focus on examining higher risks. In 2020, about 75% of Teva’s third-party representatives will be pre-screened through the new tool. Previously, business stakeholders received no information on a request to engage a third party until it was approved or denied. Now, they can go into the system and see the status of every request. The system automatically reminds third parties and business sponsors to complete questionnaires and denies requests if a timely response isn’t made. > We are leaning into compliance rather than looking in the rearview mirror. Lori Queisser Teva Pharmaceutical Global Chief Compliance Officer HOW EY CAN HELP INTEGRITY AND COMPLIANCE As regulatory enforcement and public intolerance of corporate misconduct increase, EY professionals help you strengthen your integrity and compliance frameworks. And, should violations occur or allegations of fraud or corruption arise, the teams help you respond quickly to safeguard your business. Read more Dashboards help enable users to view all third parties and their risk levels. Another benefit of the pre-screening tool is Teva now has a vetted database of vendors and customers. This data- and analytics-driven approach has helped Teva shorten the time required to onboard third parties, drive consistency everywhere it does business, and reduce the cost of third-party due diligence. Teva’s compliance leaders expect their data- and analytics-driven approach to reducing risk will continually become more proactive, while providing valuable insights that help in business planning and decision-making. Teva is exploring the use of advanced AI technologies to enhance pre-screening of third parties. Machine-learning algorithms can be trained on reviews, investigations, approvals and denials to create a predictive model that identifies risk indicators for potential new relationships. While these advanced technologies are still in their early stages, they could eventually suggest new innovations for evaluating third parties. In addition, this system can easily be adapted for other compliance programs such as detecting counterfeit drugs or adhering to privacy regulations. “We are leaning into compliance rather than looking in the rearview mirror,” Queisser says. The primary goal of Teva’s compliance function is to provide business owners with the right tools, resources, policies and training to help them make better decisions. This new approach not only manages risk more efficiently — it also positions the compliance function as a driving force for change within the company and as a model for the entire industry. This case study was first published by MIT Sloan Management Review Connections. * SHOW ARTICLE REFERENCES 1. Foreign Corrupt Practices Act Clearinghouse,” Stanford Law School, accessed June 10, 2020, http://fcpa.stanford.edu. HOW CAN WE HELP? 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