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LUMI’S MASTERS ARE HERE TO SUPPORT YOU

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KNOWLEDGE BASE


FAQ AND GENERAL INFO ABOUT LUMI

Find answers to most frequently asked questions, learn general info about Lumi

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HOW TO USE LUMI WALLET & LUMI COLLECT

Get started with Lumi, backup and secure your wallet, send and receive crypto

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TROUBLESHOOTING

Get some help with finding solutions to the issues with your wallet or
transaction

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COMMON QUESTIONS

How can I recover if I don't have my mnemonic?

How can I buy BTC or ETH with USD/EUR by card?

How can I cancel the transaction?

I have sent (somebody sent me) coins, but I don’t see it in the wallet

How can I sell crypto and withdraw money to my card?

I want to send/exchange tokens, but the transaction doesn't go through. Why?

How can I delete my account?

What is KYC?

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Licence Terms & Conditions Privacy Policy


LUMI WALLET is a software ONLY and does not conduct any independent diligence on
or substantive review of any blockchain asset, digital currency, cryptocurrency
or associated funds. You are fully and solely responsible for evaluating your
investments, for determining whether you will exchange blockchain assets based
on your own, and for all your decisions as to whether to transfer blockchain
assets with NO ONE FZCO. In some cases, blockchain assets you exchange based on
your research may not increase in value; instead, they may lessen in value.
Similarly, blockchain assets you exchange based on your research may increase in
value after your exchange.

Please, bear in mind that the past performance is not indicative of the future
results. Any investment in blockchain assets involves the risk of loss of part
or all of your investment. Be aware that the value of the blockchain assets you
exchange is subject to market and other investment risks.

This site contains registered trademark LUMI WALLET®. The Trademark is protected
by European Union Trademark Laws. Nothing on this site should be construed as
granting, by implication, estoppel, or otherwise, any license or right to use
the Trademark, without the written permission of the Trademark owner.

LUMI WALLET is a software ONLY and does not conduct any independent diligence on
or substantive... Read more

© 2024 NO ONE FZCO