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2. Agenda
15.3.2023 - Day 1
3.15.2023 - Day 1
* 07:30
7:30 AM
Registration & Morning Coffee
* 08:10
8:10 AM
Opening Address & Safety Briefing
* 08:20
8:20 AM
Chairperson Opening Address
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
* GRASPING PRESCRIPTIVE SOLUTIONS TO INCREASE EMERGENCY PREPAREDNESS AND OUTAGE
RESPONSE TO WILDFIRES
* 08:30
8:30 AM
Case Study
Employing Advanced Techniques to Forecast Potential Fire Risks-The SDG&E
Experience
* Managing a cross-section of data to encompass all aspects of risks
* Utilizing the latest cutting edge models and analytics to stay ahead of
the curve
* Building state-of-the-art weather networks to quickly find and assess
wildfires
Chris Arends
Meteorology Program Manager
San Diego Gas & Electric
For
Chris Arends
Meteorology Program Manager
San Diego Gas & Electric
Against
Panel Moderated By
Chris Arends
Meteorology Program Manager
San Diego Gas & Electric
* 09:15
9:15 AM
Case Study
Examining Experiences with Public Safety Public Shutoff (PSPS) Events - Key
Takeaways and Lessons Learned
* Analyzing conditions that necessitate Public Safety Power Shutoffs
* Conducting deterministic fire spread prediction simulations and the value
it has on decision-making for a PSPS event
* Using Ignition parameters and methods to determine the most likely
ignition time for the damage incidents
* Reaping the ROI from effective communication techniques used for PSPS
events
Mike Weber
Emergency Management Specialist Prevention
Pacific Gas and Electric Company
For
Mike Weber
Emergency Management Specialist Prevention
Pacific Gas and Electric Company
Against
Panel Moderated By
Mike Weber
Emergency Management Specialist Prevention
Pacific Gas and Electric Company
* 10:00
10:00 AM
Networking Break
* 10:30
10:30 AM
Panel Discussion
Assessing Wildfire Mitigation Strategies: Managing the Unpredictable
* Evaluating PSPS strategies to address wildfire threats
* Developing a model to identify the associated risks to make strategic
decisions
* Analyzing vegetation management strategies, inspections and tools
* Determining underlying static fire potential risks
* Discussing the importance of effective collaboration in lowering wildfire
risk
* Evaluating potential mitigation plans and programs to address the wildfire
threat
Chris Arends
Meteorology Program Manager
San Diego Gas & Electric
Mike Weber
Emergency Management Specialist Prevention
Pacific Gas and Electric Company
William Walker
Program Manager Enterprise Resilience
Xcel Energy
Antoinette Benson
Emergency Operations & Enterprise Continuity Program Manager
Sacramento Municipal Utility District
For
Chris Arends
Meteorology Program Manager
San Diego Gas & Electric
Mike Weber
Emergency Management Specialist Prevention
Pacific Gas and Electric Company
Against
William Walker
Program Manager Enterprise Resilience
Xcel Energy
Antoinette Benson
Emergency Operations & Enterprise Continuity Program Manager
Sacramento Municipal Utility District
Panel Moderated By
Chris Arends
Meteorology Program Manager
San Diego Gas & Electric
Mike Weber
Emergency Management Specialist Prevention
Pacific Gas and Electric Company
Panelists
William Walker
Program Manager Enterprise Resilience
Xcel Energy
Antoinette Benson
Emergency Operations & Enterprise Continuity Program Manager
Sacramento Municipal Utility District
* 11:15
11:15 AM
Reducing Threats From Critical Assets with Proactive Wildfire Risk
Forecasting
* Operationalizing predictive wildfire science to stay informed and
well-prepared for potential hazards
* Leveraging historical fire weather scenarios with advanced wildfire spread
modeling to calculate potential impacts for individual assets
* Prioritizing asset hardening decisions and navigating evolving regulatory
requirements
* Quantifying better reduction & risk spend efficiencies
* Measuring enhanced PSPS decision making and post event reporting
David Buckley
Vice President and Chief Operating Officer
Tecnosylva
* 12:00
12:00 PM
Lunch Break
* TRACKING TRENDS IN NEW TECHNOLOGY AND ANALYTICS TO INCREASE THE EFFICIENCY &
EFFECTIVENESS OF OUTAGE RESPONSE FROM UTILITIES
* 13:00
1:00 PM
Panel Discussion
Forecasting and Predicting Weather-Related Events in an Uncertain Environment
to Better Assess Impact and Response
* Discussing the impact of weather unpredictability due to climate change
and increased weather events on forecast modeling
* Quantitatively measuring the accuracy of weather forecasts and outage
predictions over a wide range of storm conditions
* Capitalizing on failed analytics to better refine predictions based on
reality vs. the model
* Identifying and qualifying different risk areas and damage levels to allow
for strategic planning and restoration efforts
Robert Haromszeki
Director, Emergency Management & Reliability Compliance
Hydro One
Jayesh Shah
Senior Manager
Hydro One
For
Robert Haromszeki
Director, Emergency Management & Reliability Compliance
Hydro One
Jayesh Shah
Senior Manager
Hydro One
Against
Panel Moderated By
Robert Haromszeki
Director, Emergency Management & Reliability Compliance
Hydro One
Jayesh Shah
Senior Manager
Hydro One
* 13:45
1:45 PM
Case Study
Utilizing Artificial Intelligence (AI) and Other Technologies to Predict
Weather Related Events
* Assessing the impacts of weather force uncertainties on outage prediction
algorithms
* Accounting for localized geographic areas that don’t have specialized
weather data recorded
* Applying a human element, an expert meteorologist, in the process
Nic Wilson
Strategic Product Manager
DTN
For
Nic Wilson
Strategic Product Manager
DTN
Against
Panel Moderated By
Nic Wilson
Strategic Product Manager
DTN
* 14:30
2:30 PM
Networking Break
* LEAPFROGGING REGULATORY & SUPPLY-SIDE HURDLES TO PROMPTLY RESTORE POWER
* 15:00
3:00 PM
Panel Discussion
Overcoming Supply-Chain Bottlenecks to ensure Utilities are Equipped with all
the Materials needed for an Efficient Restoration
* Monitoring the effects that long-lead times are having on labor
productivity, renewable and infrastructural projects
* Establishing a strategy for conserving inventory of parts and equipment
for severe storms
* Selecting supply and reuse options for high priority inventory such as
Transformers to safeguard high volumes of outages
* Using Optimum Investment Recovery techniques to manage the network of
supply chain partners leading to cost-reduction opportunities
* Highlighting PSEG's experience with Material Mutual Assistance during
Storm IDA
Jennifer Hemmerich
Manager - Operational Readiness, Logistics Emergency Preparedness
Avangrid
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
Roy Breeden
Manager System Operations
Formerly of Knoxville Utilities Board
For
Jennifer Hemmerich
Manager - Operational Readiness, Logistics Emergency Preparedness
Avangrid
Against
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
Roy Breeden
Manager System Operations
Formerly of Knoxville Utilities Board
Panel Moderated By
Jennifer Hemmerich
Manager - Operational Readiness, Logistics Emergency Preparedness
Avangrid
Panelists
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
Roy Breeden
Manager System Operations
Formerly of Knoxville Utilities Board
* 15:45
3:45 PM
Case Study
Assessing Regulatory and Third Party Scrutiny on Utility Performance
* Analyzing the legal and regulatory requirements that utilities are
required to meet
* Overcoming scrutinizing investigations in storm performance from
regulators to eliminate substantial financial penalties
* Examining strategies to effectively respond to regulatory and customer
demands
* Incorporating a cost benefit analysis to understand the precautions and
advantages
* Handling Post-event regulations related with Storm-Water permits to get
power restored within expected timelines
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
Greg Eddy
Lead Program Manager, Emergency Planning-Electric, Gas, and Generation
National Grid
For
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
Greg Eddy
Lead Program Manager, Emergency Planning-Electric, Gas, and Generation
National Grid
Against
Panel Moderated By
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
Greg Eddy
Lead Program Manager, Emergency Planning-Electric, Gas, and Generation
National Grid
* 16:30
4:30 PM
Closing Remarks and Cocktail Reception to Follow hosted by:
MICHELS POWER
16.3.2023 - Day 2
3.16.2023 - Day 2
* 07:45
7:45 AM
Registration & Morning Coffee
* 08:15
8:15 AM
Safety Briefing
* 08:20
8:20 AM
Chairperson Opening Address
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
* ENGAGING AND ENHANCING COMMUNICATION AND REPORTING FOR AN OUTAGE EVENT
* 08:30
8:30 AM
Choosing the Optimum Social Media Messaging Around Storms to Ensure Customers
are Readily Equipped to Handle the outage
* Selecting the best techniques for communication to the general public and
individuals during an outage
* Crafting proactive self-service and weather-related messaging
* Coordinating communication across departments such as social media, web,
and IVR
Shannon Peters
Sr., Manager, Digital Business
ComEd
* 09:15
9:15 AM
Panel Discussion
Advancing Greater Cross Sector Communication and Coordination with Utilities
and All Stakeholder Groups
* Enhancing crisis communication protocols by leveraging the link between
operations and communications during an outage
* Intensifying cross sector coordination with telecommunications and other
critical infrastructures (gas stations, transportation, medical facilities
etc.) to improve collaboration of response plans before, during and after
the event
* Minimizing lags in outage communications by expanding the network to
include private and public sector partners
* Designing processes that ensure consistent and efficient communications
and messaging throughout the response and restoration event
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
Greg Eddy
Lead Program Manager, Emergency Planning-Electric, Gas, and Generation
National Grid
For
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
Greg Eddy
Lead Program Manager, Emergency Planning-Electric, Gas, and Generation
National Grid
Against
Panel Moderated By
Glen Aichinger
Director, Emergency Planning – Electric, Emergency Planning & Resiliency
National Grid
Greg Eddy
Lead Program Manager, Emergency Planning-Electric, Gas, and Generation
National Grid
* 10:00
10:00 AM
Networking Break
* 10:30
10:30 AM
Case Study
Leveraging Best Practices in Managing Public Relations in the Midst of a
Crisis Event
• Appointing a Response team with both in-house and external experts to cover
all angles of the situation
• Devising strategies to brief and discuss protocol to all relevant internal
stakeholders
• Crafting an effective message that omits external blame and negates
disrepute to the utility
* 11:15
11:15 AM
Roundtable
Pioneering Strategies to Improve Communication around Estimated Restoration
Times (ETR) Pre and Post-event
* Implementing best practices in restoration efforts to enhance customer
outage communications
* Processes used for efficient storm restoration and effective messaging to
keep the utility in a positive light when it comes to customer
satisfaction
* Proactive messaging and other tactics used to notify customers on outages
and expected restoration times (ETRs)
* 12:00
12:00 PM
Lunch Break
* PREPARING FOR AND HANDLING CRISIS SITUATIONS & RESTORATION EFFORTS
* 13:00
1:00 PM
Case Study
Efficient Storm Restoration-How to do it Faster, Cheaper, and Better
* Discussing practical ways to restore power more quickly, more efficiently
and cheaper
* Covering all phases of a storm event to ensure that the restoration is
successful
* Dissecting areas such as activation, mobilization, operations, logistics,
demobilization, and billing
Jim Salmon
Vice President Utility Relations
Holland Power Services
For
Jim Salmon
Vice President Utility Relations
Holland Power Services
Against
Panel Moderated By
Jim Salmon
Vice President Utility Relations
Holland Power Services
* 13:45
1:45 PM
Networking Break
* 14:15
2:15 PM
Case Study
SMUD's Experience in Executing an Enterprise Continuity Management Plan in
Response to COVID and Other Crisis Events
* Establishing the importance of a Enterprise Continuity Management Program
* Exploring the development of a response process for crisis events
* Safely navigating the COVID environment while maintaining normal business
operations and a readiness to efficiently and effectively respond to
crisis events
Antoinette Benson
Emergency Operations & Enterprise Continuity Program Manager
Sacramento Municipal Utility District
For
Antoinette Benson
Emergency Operations & Enterprise Continuity Program Manager
Sacramento Municipal Utility District
Against
Panel Moderated By
Antoinette Benson
Emergency Operations & Enterprise Continuity Program Manager
Sacramento Municipal Utility District
* 15:00
3:00 PM
Case Study
Strengthening Emergency Preparedness and Maximizing Emergency Response and
Restoration Processes
* Continuously updating and reviewing weather impact, severity and magnitude
for Senior Leadership to determine guidance for internal staffing plans
and external mutual aid requests (material and/or human resources)
* Improving emergency operations (response & recovery) by establishing
effective incident management techniques
* Increasing the level of preparedness by learning from best practices for
information transfer, record keeping and resource accountability
* Examining strategies such as Virtual Emergency Operations Center and
companion SharePoint site, Continuous Improvement, After Action Reports
and Improvement Plans
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
For
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
Against
Panel Moderated By
Matthew Khaled, MPA, CEM
Manager, Emergency Preparedness - Gas
PSE&G - Delivery Operations Support
* 15:45
3:45 PM
Case Study
Emergency Management in the Midst of COVID-19 -The TVA Experience
* Assessing TVA's COVID-19 emergency Response, 2020 to Present
* Offering a retrospective look at TVA's COVID-19 precautions
* Detailing five key lessons learned on emergency response in an
ever-present pandemic environment
Matthew Sinn
Manager of Emergency Management
Tennessee Valley Authority
Greg Triplett
Emergency Management Specialist
Tennessee Valley Authority
For
Matthew Sinn
Manager of Emergency Management
Tennessee Valley Authority
Greg Triplett
Emergency Management Specialist
Tennessee Valley Authority
Against
Panel Moderated By
Matthew Sinn
Manager of Emergency Management
Tennessee Valley Authority
Greg Triplett
Emergency Management Specialist
Tennessee Valley Authority
* 16:30
4:30 PM
Closing Remarks and End of Conference
Angelica Anselmo
Marketing Manager
+1 312 894 6302 angelicaa@marcusevansch.com
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