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CLIENT ADVISORY Sections Top * John Wayne Airport (2) * Airlines at JWA (8) * CA Airports (1) * FAA (1) * Guest Experience (1) * Aviation Trends (3) * Twitter (1) Jump to... Close Top * Clips * John Wayne Airport (2) * Airlines at JWA (8) * CA Airports (1) * FAA (1) * Guest Experience (1) * Aviation Trends (3) * Twitter (1) The specified clip either doesn't exist or has been removed from this report. Please contact the report author. MEDIA MONITORING REPORT - OCTOBER 26 ,2023 Total Number of Clips 17 Collapse All Clips Expand All Clips John Wayne Airport Mentions 2 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section Full Article 1 ONLINE U.S. AIRPORTS WHERE NON-TRAVELERS CAN GO BEYOND SECURITY Full Article Date Collected Oct 26, 2023 11:27 AM EDT Category Digital News Source Travel and Leisure Sentiment Neutral Est. Audience 434,747 Est. Publicity Value USD $4,009 Market United States Language English ... can apply at one of the kiosks on the Departures Level by scanning a U.S. government-issued photo ID and then use the pass on the same day. The program is open each day from 5 a.m. until 9 p.m. Visitors under 18 must be accompanied by an adult. Find out more Jeff Gritchen/Orange County Registe/ John Wayne Airport (SNA) This Orange County, California airport's OC AirPASS is available for non-ticketed visitors each day until 11 p.m. Applicants will be verified through an online security system, which is usually completed within minutes. Applicants must check in at the information booth in Terminal A, B, or C ... Read More Full Article 2 ONLINE THESE U.S. AIRPORTS ALLOW NON-TRAVELERS BEYOND SECURITY TO SEE LOVED ONES DEPART Full Article Date Collected Oct 26, 2023 10:59 AM EDT Category Digital News Source Yahoo Lifestyle Author Alison Fox Sentiment Neutral Est. Audience 258,620,099 Est. Publicity Value USD $2,285,783 Market United States Language English ... and Evans terminals. Visitors can apply at one of the kiosks on the Departures Level by scanning a U.S. government-issued photo ID and then use the pass on the same day. The program is open each day from 5 a.m. until 9 p.m. Visitors under 18 must be accompanied by an adult. Find out more John Wayne Airport (SNA) This Orange County, California airport's OC AirPASS is available for non-ticketed visitors each day until 11 p.m. Applicants will be verified through an online security system, which is usually completed within minutes. Applicants must check in at the information booth in Terminal A, B, or C ... Read More Airlines at JWA Mentions 8 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section Full Article 3 ONLINE FEDEX SAYS U.S. EXPRESS SERVICE DISRUPTED, BLAMES FAA IT OUTAGE OVERNIGHT Full Article Date Collected Oct 26, 2023 12:19 PM EDT Category Online News Source Reuters Language English LOS ANGELES, Oct 25 (Reuters) - FedEx Corp (FDX.N) on Wednesday said its U.S. Express deliveries could be delayed due to an overnight Federal Aviation Administration (FAA) information technology system outage that the regulatory agency said has been resolved. FedEx's signature Express service uses planes to provide overnight deliveries. The company said shipments delayed due to the outage are not eligible for a refund or credit. "Potential delays are possible for package deliveries across the U.S. with a delivery commitment of October 25, 2023," FedEx said in a service alert. In an email to Reuters, FedEx said the IT outage at its Memphis, Tennessee, air hub was an "FAA issue." FAA told Reuters that departures were stopped briefly on Tuesday night due to an equipment issue that occurred during a scheduled software update. It added that operations in Memphis-area air traffic facilities have returned to normal. FedEx competitor United Parcel Service (UPS) (UPS.N), whose air hub is located in Louisville, Kentucky, told Reuters that its flights "have been operating as expected with nothing to report regarding delays." Read More Full Article 4 ONLINE SOUTHWEST AIRLINES CEO BOB JORDAN: WE'RE TAKING ACTION TO PULL BACK CAPACITY 'PRUDENTLY' IN 2024 Full Article Date Collected Oct 26, 2023 11:18 AM EDT Category Digital News Source CNBC Sentiment Neutral Est. Audience 6,847,265 Est. Publicity Value USD $2,445,451 Market United States Language English CNBC's Phil LeBeau and Southwest Airlines CEO Bob Jordan joins 'Squawk Box' to discuss the company's quarterly earnings results, travel demand outlook, capacity concerns, cost pressures, and more. Read More Full Article 5 ONLINE SOUTHWEST AIRLINES REACHES TENTATIVE AGREEMENT WITH FLIGHT ATTENDANTS IN PROLONGED CONTRACT NEGOTIATIONS Full Article Date Collected Oct 26, 2023 8:37 AM EDT Category Digital News Source Paddle Your Own Kanoo Author Mateusz Maszczynski Sentiment Neutral Est. Audience 11,956 Est. Publicity Value USD $288 Market United States Language English Southwest Airlines said on Wednesday that it had finally reached a tentative agreement with flight attendants in protracted contract negotiations that have been dragging on for more than five years. Details of the agreement between Southwest and the TWU 556 union, however, remain tightly under wraps, and even the ... union filed for federal mediation with the airline in an attempt to break the deadlock on a number of key areas after union leader Lyn Montgomery said "repeated attempts" to engage with the airline had resulted in failure. In recent months, flight attendants have been ramping up the pressure on Southwest Airlines to make a number of concessions, including big pay rises and significant improvements to work rules and benefits. Flight attendants have complained of plummeting morale, and things came to a head last December when Southwest experienced a major Christmas meltdown which resulted in thousands of ... Read More Full Article 6 ONLINE SOUTHWEST AIRLINES IMPLEMENTING DIGITAL BAG TRACKING Full Article Date Collected Oct 25, 2023 11:28 PM EDT Category Digital News Source WFAA.com Sentiment Neutral Est. Audience 108,687 Est. Publicity Value USD $33,078 Market Dallas, TX Language English More Videos Southwest says customers can view the status of their bags now. Author: wfaa.com Published: 10:18 PM CDT October 25, 2023 Updated: 10:18 PM CDT October 25, 2023 Read More Full Article 7 ONLINE SOUTHWEST AIRLINES FLIGHT ATTENDANTS TO VOTE ON NEW CONTRACT Full Article Date Collected Oct 25, 2023 4:28 PM EDT Category Digital News Source Seeking Alpha Author Sinchita Mitra, SA Sentiment Positive Est. Audience 1,722,685 Est. Publicity Value USD $164,937 Market United States Language English Southwest Airlines Co. (NYSE:LUV) announced a tentative agreement with its labour union -Transport Workers Union Local 556 - for the airline's nearly 19K flight attendants. Flight attendants will have an opportunity to vote on the new contract, and the ballot timelines will be communicated by the union shortly. ... More on Southwest Airlines Continued... Read More Full Article 8 ONLINE SPIRIT, FRONTIER AIRLINES HAVE A PROBLEM PASSENGERS NEED TO KNOW Full Article Date Collected Oct 26, 2023 11:01 AM EDT Category Digital News Source Yahoo! Finance Sentiment Neutral Est. Audience 11,456,870 Est. Publicity Value USD $105,976 Market United States Language English There's one key difference between Spirit and Frontier compared to Southwest Airlines when it comes to discount fares. Read More Full Article 9 ONLINE UNITED UNVEILS LARGEST TRANSATLANTIC FLIGHT SCHEDULE IN ITS HISTORY Full Article Date Collected Oct 26, 2023 9:11 AM EDT Category Digital News Source Airliner Watch Sentiment Positive Est. Audience 1,630 Est. Publicity Value USD $27 Market United States Language English ... compared to other U.S. airlines, and is keen on providing customers enhanced flexibility and choice in their international travel. The airline's expansion isn't just limited to Europe; there's notable growth in the Asia-Pacific and Latin America sectors with a slew of new routes. CHICAGO — United Airlines steps up its game in the transatlantic sector, introducing an expansive summer 2024 roster — its most comprehensive to date. Emphasizing the scale of its operations, Patrick Quayle, United's Senior Vice President of Global Network Planning and Alliances, remarked, "Our vast reach across the ... Read More Full Article 10 ONLINE ALLEGIANT AIR ANNOUNCES COLLABORATION WITH CARRIE UNDERWOOD Full Article Date Collected Oct 25, 2023 1:27 PM EDT Category Digital News Source Travel Pulse Sentiment Positive Est. Audience 49,452 Est. Publicity Value USD $925 Market United States Language English Allegiant Travel Company has announced a collaboration with eight-time GRAMMY Award winner and three-time ACM Entertainer of the Year, Carrie Underwood, in support of the company's Allways Rewards Visa card and loyalty program. "Carrie Underwood and Allegiant have a shared story and values that are rooted in small towns and the impact that affordable, accessible air travel has in connecting people with the friends, family and places that matter most," said Scott DeAngelo, Allegiant's chief marketing officer. "We believe Carrie's universal appeal and embodiment of living what we refer to as ... Read More CA Airports Mentions 1 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section Full Article 11 ONLINE HEADING TO SAN DIEGO AIRPORT THIS WEEKEND? CHANGES AHEAD IF YOU'RE DRIVING TO TERMINAL 1 Full Article Date Collected Oct 25, 2023 8:22 PM EDT Category Digital News Source San Diego Union Tribune Author Lori Weisberg Sentiment Positive Est. Audience 58 Est. Publicity Value USD $1 Market San Diego, CA Language English Come Friday, there will be new pedestrian and vehicular entrances to Terminal 1 at the San Diego airport, part of an ongoing project to replace the aging facility with an expanded building capable of handling far more passengers. Airport officials are advising visitors to be prepared for the new entrances off of North Harbor Drive, which will come up sooner than the existing entrance to Terminal 1. ... Read More FAA Mentions 1 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section Full Article 12 ONLINE AIR CHARTER SERVICE JSX CLASHES WITH FAA Full Article Date Collected Oct 25, 2023 1:24 PM EDT Category Digital News Source KTVU Sentiment Positive Est. Audience 92,384 Est. Publicity Value USD $12,201 Market Oakland, CA Language English JSX is a charter service planning to give travelers a luxurious private jet style flight but at commercial airline prices. However, the company is seeing major pushback from bigger corporations in the commercial aviation industry. JSX's director of communications Benjamin Kaufman spoke with KTVU about the tension between the two. Posted 1 hour ago Read More Guest Experience Mentions 1 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section Full Article 13 ONLINE FLIERS TANGLE OVER ARMRESTS. IT’S ‘LIKE A CAGE FIGHT IN THE AIR.’ Full Article Date Collected Oct 26, 2023 12:19 PM EDT Category Online News Source The Wall Street Journal Language English Suzanne Coppola hates an armrest hog. If Coppola is taking a flight and her seatmate’s elbow spills over the armrest and begins encroaching on her space, she knows how to deal with it. She taps into her roots as a New Yorker. “Look, I’m a Brooklyn girl,” explains Coppola, a 71-year-old retiree in Winter Garden, Fla., and previously a partner in a costume-jewelry company. “I just look at them, and I give him a gentle push back. If it happens again, I then say, ‘Hey, this isn’t your space.’ It always gets a good reaction.” Airline travelers today face myriad annoyances, including cramped flights, seats that feel too small and fierce debates over whether to recline one’s seat. Yet, our most persistent etiquette gripe may be the lowly armrest, that thin border that separates us from our seatmate. The armrest elbows into our psyches to such a degree that pollster YouGov regularly surveys the American public on it, most recently in May. Entrepreneurs have tried to capitalize on armrest awkwardness with inventions, such as a curved double-deck armrest, and the quandary has even entered academia. At London’s Kingston University’s annual design competition this year, a winning student entry provided a solution “to the never-ending battle for who gets to use the middle armrest on planes.” (The invention allowed the armrest to be adjusted from slim to more accommodating.) “We decided on this idea after a survey of staff and students found that narrow armrests were people’s bigge Read More Read Less Read More Aviation Trends Mentions 3 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section Full Article 14 ONLINE AIRLINE INDUSTRY’S ‘SILENT’ STRUGGLE: PILOTS AND MENTAL HEALTH Full Article Date Collected Oct 26, 2023 12:16 PM EDT Category Online News Source The Wall Street Journal Language English “I’m not OK.” Those words from an off-duty Alaska Airlines pilot, authorities said, preceded an episode last weekend in which he briefly attempted to disable a commercial jet’s engines midflight. They have also thrust back to the fore a long-running debate over how to assess and treat airline pilots’ mental health. Often portrayed as steely nerved and confident, pilots sometimes have been reluctant to share and seek treatment for mental health struggles, for fear they could lose their jobs or derail their careers, regulators and advocacy groups say. The role that the Alaska Airlines pilot’s mental state may have played in the incident isn’t clear. Authorities said that he spoke afterward about struggles with depression, and the recent death of a friend. The Federal Aviation Administration relies on pilots to self-disclose mental health conditions. But pilots in some cases don’t report these conditions because of potential career repercussions and fear of financial hardship, a July FAA report found. Pilots aren’t automatically disqualified from flying if they are diagnosed with anxiety, depression or other mental health conditions, but the FAA monitors them closely. There is a stigma against talking about mental health struggles in the aviation industry, said Nastassja Lewis, a flight attendant and founder of the thAIRapy organization, which advocates for better mental-health care in aviation. “It’s like a silent cancer in this industry,” Lewis said. Pilots in part Read More Read Less Read More Full Article 15 ONLINE AIR FORCE ONE DEBACLE: BOEING HAS NOW LOST MORE THAN $1 BILLION ON EACH OF THE PRESIDENT’S TWO NEW JETS Full Article Date Collected Oct 26, 2023 12:17 PM EDT Category Online News Source CNN Business Language English Cost overruns for the new Air Force One jets continue to pile on massive losses for Boeing. Boeing on Wednesday reported another $482 million in red ink on the contract to retrofit two 747 jets into the next generation of the presidential plane. Boeing has now lost more than $1 billion on each of the two jets. The company has been reporting losses on the planes for years, as CEO Dave Calhoun admitted last year that the company should never have signed the contract with the Air Force to produce the jets for $3.9 billion. Supplier costs have soared since then, and the delivery date has been continually pushed back. Boeing took $1.45 billion in losses on the planes last year, and $318 million in 2021. “Air Force One, I’m just going to call a very unique moment, a very unique negotiation. A very unique set of risks that Boeing probably shouldn’t have taken,” Calhoun said in April last year when discussing $660 million of those losses reported at that time. “But we are where we are.” The company said the latest loss on the program is a result of engineering changes, labor instability, as well as the resolution of negotiations with one of its suppliers. Very often higher costs on defense contracts can be passed onto US taxpayers, but under pressure from then-President Donald Trump, who was threatening to cancel the contract for the planes, Boeing agreed to a fixed price contract on the two new jets. “In a fixed price environment, any unplanned hurdles can introduce unrecovera Read More Read Less Read More Full Article 16 ONLINE ARCHER’S MIDNIGHT ELECTRIC AIR TAXI COMPLETES INAUGURAL TEST FLIGHT Full Article Date Collected Oct 25, 2023 2:51 PM EDT Category Digital News Source Flying Magazine Author Jack Daleo Sentiment Positive Est. Audience 51,626 Est. Publicity Value USD $337 Market United States Language English ... an hour and a half by car will be replaced by 10- to 20-minute flights. Because Midnight will have such little downtime—and will be cheaper to produce than its competitors, the company claims—Archer believes its air taxi routes will be cost-competitive with ground-based rideshare services such as Uber and Lyft. Midnight's 12 electric engines run on six lithium-ion battery packs from Taiwanese manufacturer Molicel, powering a dozen propellers. The tiltrotor design positions six of them on each side of the aircraft's fixed wings—the front props tilt forward during cruise to ... of construction could expand the site to 900,000 square feet, giving it enough juice to produce up to 2,000 Midnight models per year. Archer's main U.S. competitor, Joby Aviation, announced the location of its own scaled manufacturing plant last month. The firm's facility at Dayton International Airport (KDAY) is initially expected to produce 500 air taxis annually, with the potential for more down the line. Recently, Joby began crewed flight testing of its production prototype with a pilot on board. But neither company will be able to ramp up manufacturing until they obtain FAA production ... Read More Twitter Mentions 1 Audience 0 Publicity USD $0 -------------------------------------------------------------------------------- Drag clips here to add them to this section View on Twitter 17 CRAIG BEAM TWITTER @CRAIGBEAM1 Time Oct 25, 2023 10:31 PM EDT User Location Cowan Heights, CA Followers 464 Language English Sentiment Positive Use with my grandson who loves airplanes and jets, start at Lyon museum and finish at airport with pass. Lunch at McDonalds - although security is always asking why do you want to go pass security! We head out to area between A and B and watch all the action! Read More NOTE: This report contains copyrighted material and may be used for internal review, analysis or research only. Any editing, reproduction, or publication is prohibited. Please visit our website for full terms of use. For complete coverage, please login to your Critical Mention account. Estimated audience data provided by Nielsen. 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