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Submitted URL: https://email.utilityweek.co.uk/c/11BZseyNuZFuY2s4IBVz2UjoGq0O
Effective URL: https://event.utilityweek.co.uk/customer2025/?utm_content=&utm_campaign=CSummit2025%20%7CLaunch%20-%20Members%7C%20081024&utm_me...
Submission: On October 09 via manual from IN — Scanned from US
Effective URL: https://event.utilityweek.co.uk/customer2025/?utm_content=&utm_campaign=CSummit2025%20%7CLaunch%20-%20Members%7C%20081024&utm_me...
Submission: On October 09 via manual from IN — Scanned from US
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Menu Utility Week Customer Summit 2025 * Home * About * About * Location * Download Brochure * Utility Week Membership * Agenda * Speakers * Sponsor * Sponsor * Sponsors and Exhibitors * Sponsorship Brochure Download * Book Empowering utilities to deliver exceptional customer service in the digital era DOWNLOAD BROCHURE BOOK YOUR PLACE 19Weeks05Days22Hours Interested in sponsoring or exhibiting at UW’s Customer Summit? Download a sponsorship brochure here: DOWNLOAD SPONSORSHIP BROCHURE 25+ expert speakers 150+ attendees 3 hours networking 52% of attendees from utility networks and retailers Gather with 150+ senior leaders dedicated to improving customer experience at Utility Week’s Customer Summit. Uncover the digital tools, strategies and policy transforming the way utilities serve their diverse consumer base through improving campaigns and communications, supporting vulnerable customers and optimising data use. Speakers include: Jo Causon CEO Institute of Customer Service Mike Gauterin customer services and technology director United Utilities Helen Kyne head of energy hubs Utilita Rob Crumbie head of communications South East Water Matt James head of strategic innovation Smart DCC Russell Lane head of customer experience Utilita VIEW FULL SPEAKER LIST Only here can you: LEARN how your peers are refining their customer policies and rebuilding customer trust post winter HEAR what the utility customer of the future looks like in the digital era and how to prepare EXPLORE how to engage customers and drive meaningful behavioural change BOOK YOUR PLACE Who attended in 2024? Hear from 2024's delegates: 1. 2. 3. Delegate enquires Lindsey Harris Tel: +44 (0)1342 332043 Email: lindseyharris@fav-house.com Quick Links T&Cs Code of conduct Environmental policy Sponsorship enquiries Sarah Ince Tel: +44 (0)1342 332080 Email: sarahince@fav-house.com Organised by Event management software powered by Swoogo