www.musiciansfriend.com Open in urlscan Pro
184.30.214.227  Public Scan

Submitted URL: https://click.email.musiciansfriend.com/?qs=b819f171b38222e238dfc3451186235b33768912a7029c8a126c4b76e23aeead0273ffa7fd63d29ba7479478b6b7...
Effective URL: https://www.musiciansfriend.com/thehub?source=3TPDKMBA&utm_source=sfmc&utm_medium=email&utm_campaign=20241022_3TPDKMBA_Weekly_Fe...
Submission: On October 23 via api from OM — Scanned from DE

Form analysis 2 forms found in the DOM

GET /search

<form id="search-form" action="/search" method="get" data-search-bar="">
  <input type="hidden" name="typeAheadSuggestion" value="true">
  <input type="hidden" name="typeAheadRedirect" value="true">
  <input type="hidden" name="sB" value="r">
  <input id="fromRecentHistoryBox" type="hidden" name="fromRecentHistory" value="false">
  <fieldset>
    <label for="searchTerm" class="inlineLabel screen-reader-only">Search</label>
    <input class="default-value typeAheadEnabled responsive-header_utility_search_input" id="searchTerm" data-role="none" name="Ntt" type="text" data-default-value="" placeholder="What can we help you find?" data-js="search-input">
    <input type="submit" id="searchSubmit" value="" data-js-search-btn="" class="btnSearch img ae-button responsive-header_utility_search_btn" data-role="none" title="Search Submit Button" data-ae-blurbtype="button" data-ae-form-field="true">
    <div id="note">
      <div data-js="typeahead-wrapper" class="typeahead-wrapper" style="display: none;"></div>
    </div>
    <div id="recentHistoryWrapper">
      <div id="recentHistory"></div>
      <div id="rrRecentlyViewed_Search"></div>
    </div>
  </fieldset>
</form>

GET /pages/manage-subscription

<form id="mfNewsLetterForm" method="GET" action="/pages/manage-subscription" class="responsive-footer_email-signup_form" data-footer-email-signup-form="" aria-label="Footer Newsletter Signup Form">
  <div class="responsive-footer_email-signup_form_wrapper">
    <div class="responsive-footer_email-signup_form_wrapper_text">
      <p class="responsive-footer_email-signup_form_wrapper_text_title">Get It First</p>
      <p class="responsive-footer_email-signup_form_wrapper_text_sub">Sign up now for great deals</p>
    </div>
    <div class="responsive-footer_email-signup_form_wrapper_input">
      <input aria-label="Email" type="email" id="Email" name="footerEmailSignupAddress" value="" class="responsive-footer_email-signup_form_wrapper_input_field" data-role="none" placeholder="Enter Your Email" required=""
        data-footer-email-signup-address="">
      <input type="submit" value="Sign Up" id="btnJoinNow" data-role="none" class="responsive-footer_email-signup_form_wrapper_input_btn" data-footer-email-signup-button="" data-testid="footer_email_signup_button">
      <div id="clarip-consent-7" class="email-signup_clarip" data-js="clarip-container"><input type="checkbox" data-role="none" id="consentCap-7" name="consentCap-7" required=""><label for="consentCap-7">Yes, I would like to receive emails with news
          and offers from Musician's Friend.</label></div>
      <script>
        var pid = 7;
      </script>
      <script src="https://cdn.clarip.com/gci/clarip_consent.js"></script>
    </div>
  </div>
  <div id="clarip-consent-7"></div>
</form>

Text Content

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"https://media.musiciansfriend.com/is/image/", "scene7BasePath" : "MMGS7/",
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"profileID" : "11132123094", "contentKey": "", "isInternational": "false",
"isWarrantyShippable": "true", "isInternationalCommerceEnabled": "false",
"currencySymbol": "$", "profileCountryCode": "US", "profileCurrencyCode": "USD",
"audioEyeEnabled" : "true", "applePayEnabled":"false", "oLOnExitNumber": "0",
"liveChat" : "false", "cookieLoggedIn" : false, "richRelevanceMode":"render",
"richRelevanceApiKey":"46baeda9936d6a41", "richRelevanceUserId":"",
"richRelevanceSessionId":"2c8f17e8ec84f6fc76623fbc8ec16bb6",
"rrBaseUrl":"//recs.richrelevance.com/rrserver/", "rrChannelId":"-",
"hashedUserIdForCriteo":"", "rrTimeout":"10000", "isEducatorAccount": "false",
"sessionIsDC": "false", "fullyLoggedIn" : false, "welcomeMat" : "false",
"powerReviewsUrl" : "//static.musiciansfriend.com/", "deviceType" : "d",
"prodEnvEnabled" : true, "isMobile":"false", "rrLoadAtgRecs":"false",
"janrainAppDomain":"https://login.musiciansfriend.com",
"janrainAppId":"fpcfgdnipomgblmndfod",
"janrainAppName":"login.musiciansfriend.com", "endecaCookieSortEnabled":"false",
"enableInstoreOnlyAddToCart":"false", "JSESSIONID":"", "isHum" : "true",
"showEloyalty": "true" , "loyaltyName":"rewards", "showLoyalty":"true",
"loyaltyUser":"", "loyaltyPoints":"", "showCheckoutLoyalty":"true" ,
"fortivaCardName":"Choice Card" }


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{ "pageData":
{"urls":{"powerReviewsUrl":"//static.musiciansfriend.com/","catalogAssetStaticContentUrl":"static.musiciansfriend.com","staticContentUrl":"static.musiciansfriend.com"},"site":{"deviceType":"d","isAudioEyeEnabled":true,"contentKey":"","endecaCookieSortEnabled":false,"prodEnvEnabled":true,"siteName":"mf","isInternationalCommerceEnabled":false,"isHum":true,"claripDomain":"https://gci.clarip.com/","enableClarip":true,"imageResizeEnabled":false,"claripConsentJSUrl":"https://cdn.clarip.com/gci/clarip_consent.js","applePayEnabled":"","JSONLDEnabled":"","staticVersion":"2024.09.23.MF_seo.dev.atg.a&cb=4","fortivaCardName":"Choice
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}

true

true


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{ "sourceCodeId" : "194701560", "sourceName" : "3TPDKMBA", "sourceSegment" :
"email", "profileZipcode" : "", "profileStoreId" : "", "profileStoreName" : "",
"profileID" : "11132123094", "isInternational": "false", "isWarrantyShippable":
"true", "isInternationalCommerceEnabled": "false", "currencySymbol": "$",
"cookieLoggedIn" : false, "richRelevanceMode":"render",
"richRelevanceApiKey":"46baeda9936d6a41", "richRelevanceUserId":"",
"richRelevanceSessionId":"2c8f17e8ec84f6fc76623fbc8ec16bb6",
"rrBaseUrl":"//recs.richrelevance.com/rrserver/", "rrChannelId":"-",
"rrMobileChannelId":"c6e0f249ecc40744", "hashedUserIdForCriteo":"",
"rrTimeout":"10000", "isEducatorAccount": "false", "sessionIsDC": "false",
"fullyLoggedIn" : false, "isMobile":"false", "isProp65User":"false",
"JSESSIONID":"", "enableTwoDayShipMessage":"true",
"enableAskUserLocation":"true", "showEloyalty": "true", "loyaltyName":"rewards",
"showLoyalty":"true", "loyaltyUser":"", "loyaltyPoints":"",
"showCheckoutLoyalty":"true", "callCenterNumber" : "877-560-3807", "liveChat" :
"false", "doNotSell":"" }
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 1. Home
 2. MF Privacy Policy


MF PRIVACY POLICY

MUSICIAN'S FRIEND PRIVACY POLICY
https://static.musiciansfriend.com/static/mf/2018/page-bcc/policies/policies-menu-v3.js


MUSICIAN'S FRIEND PRIVACY POLICY

Last Updated: June 4, 2024

This Privacy Policy ("Policy") describes how Musician's Friend ("Musician's
Friend," "we" or "us") collects, uses, and discloses information related to our
customers and prospective customers, and users of our websites and mobile
applications, as well as associated services (collectively, the "Services").
Your use of our Sites is subject to the Musician's Friend Terms of Use,
available at www.musiciansfriend.com/pages/terms-of-use, which includes
applicable terms governing limitations on liability and the resolution of
disputes.

Please see the Your Rights and Choices section below for a description of the
choices we provide and the rights you have regarding your personal information,
as well the Additional Privacy Information for Certain Jurisdictions section,
which includes information about privacy rights for residents of certain states.
If you are a California resident, please be sure to review the Additional
Information for California Residents Additional Information for California
Residents section below for important information about the categories of
personal information we collect and disclose and your California privacy rights.




SCOPE

This Policy applies to our collection, use and disclosure of personal
information related to:

 * Users of our website www.musiciansfriend.com, as well as any mobile
   applications, other websites, applications and online services that display
   or link to this Policy (collectively, the "Site");
 * Customers and prospective customers, including individuals who purchase our
   products through affiliate and other third party retailers; and
 * Individuals who otherwise interact or communicate with us related to our
   Services.

Personal Information. In general, personal information includes any information
that identifies, relates to, describes, or is reasonably capable of being
associated, linked or linkable with a particular individual.

Not Covered by this Notice. This Privacy Policy does not apply to job applicants
or to Musician's Friend employees and non-employee workers, whose personal
information is subject to different privacy notices.

By disclosing your personal information to us, interacting with us or using our
Services, you understand and agree that Musician's Friend may collect, use and
disclose your personal information in accordance with this Privacy Policy. If
required by applicable law, we will obtain your consent to our collection, use,
transfer and disclosure of your personal information.


COLLECTION OF PERSONAL INFORMATION

The personal information we collect varies depending upon the nature of the
Services provided or used and our interactions with individuals.

Sources of Personal Information. We may collect personal information about
individuals:

 * Directly from you: such as when you create an online account with us, make a
   purchase, participate in contests and promotions we offer, attend our events,
   or register to receive marketing and other communications from us, or contact
   us for customer support purposes.
 * From third parties: such as affiliate and other third party retailers that
   sell our products, public records, third party providers of services to us
   (e.g., fraud detection, identity verification and security), consumer data
   resellers, social networks, joint marketing partners and affiliate companies.
 * Related to your use of our Services: including information we collect
   automatically when you use our Sites, or interact with us, or information we
   derive about you and your preferences or interests based on the personal
   information we collect and our interactions with you.

Information We Collect From You. We may collect personal information from you
related to:

 * Registration, accounts and profiles: when you register for an account with we
   collect your name and email and password; we may also collect additional
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 * Purchases, orders and payments: if you make a purchase, submit and order,
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   including name, billing and shipping address and details, payment type, as
   well as credit card number or other payment account details (e.g., PayPal).
 * Marketing, surveys and events: if you sign up to receive news, updates,
   offers and other marketing communications from us, we may collect name,
   contact information about your preferences. We may also collect name, age,
   email address, and other information when you participate in contests,
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   submit surveys or feedback to us.
 * Your communications and requests: when you email us, call us, or otherwise
   send us communications, we collect and maintain a record of your contact
   details, communications and our responses.
 * User content: if you post content or submit reviews and comments to us ("User
   Content"), we may maintain a record of your User Content, including the
   location, date and time of submission.
 * Mobile applications: if you use our mobile applications, we collect
   information on and/or through these mobile applications, which may include
   (with your permission) access to your location, camera, photos and contacts,
   as well as permission to send you push notifications.

Information We Collect from Third Parties. We may collect personal information
about you from third party sources (which may be combined other personal
information we have collected about you), such as:

 * Third party retailers: if you purchase our products from a third-party
   retailer, we receive information from that third party for order processing
   and fulfilment, returns and refunds processing, warranty and related
   purposes, which may include name, contact information, shipping and other
   order details.
 * Social media: if you choose to link, create, or log in to your Services
   account with a social media service (e.g., Twitter, Facebook, Instagram,
   etc.), we collect your permission to access certain information from your
   profile with that social media service. If you post or if you engage with a
   separate social media service or interact with us on our page with any social
   media service, we may collect personal information about you related to those
   interactions.
 * Other: we may obtain personal information, such as demographic information or
   updated contact details, from third parties; we may also collect information
   from public records.

Information We Collect or Derive About You. We may collect or derive personal
information about you your use of our Sites and Apps, or other interactions with
us.

 * Sites and Apps: We and our third party providers may use cookies, pixels,
   tags, log-files, and other technologies to collect information about a user
   from their browser or device, including, without limitation, your browser
   type, device type, operating system, software version, phone model, phone
   operating system, platform-dependent information, requested document,
   referring URL, date and time of your visit, clickstream data (e.g. about the
   pages you view, links you click and date and time stamps for your activities
   on our Sites) and the IP address associated with your transactions in the
   system. This information that we collect automatically may be linked with
   other personal information we have collected. For more information, see the
   Cookies and Tracking section below.
 * Profile and Interests: we may create profiles relating to you in order to
   show you the content that we think you might be interested in and reach you
   with more relevant ads and marketing.


USE OF PERSONAL INFORMATION

Musician's Friend may use personal information collected from you and other
information collected automatically for a variety of purposes, including,
without limitation, to:

 * Providing support and services: including to provide our Services, operate
   our Sites, Apps and online services, to communicate with you about your
   access to and use of our Services; to respond to your inquiries; to provide
   troubleshooting, fulfill your orders and requests, process your payments and
   provide technical support; and for other customer service and support
   purposes.
 * Analyzing and improving our business: including to better understand how
   users access and use our Services and Sites, to evaluate and improve our
   Sites, Services and business operations, and to develop new features,
   offerings and services; to conduct surveys and other evaluations (such as
   customer satisfaction surveys); to monitor consumer interest in our products
   and Services; to troubleshoot problems that may arise on the Sites; to
   improve the accuracy of our customer database; to increase our understanding
   of our customer database; to increase our understanding of our customers; and
   for other research and analytical purposes.
 * Personalizing content and experiences: including to tailor content we send or
   display on our Sites and other Services; to offer location customization and
   personalized help and instructions; and to otherwise personalize your
   experiences. To assist in these purposes, as well as the other purposes
   identified in this Policy, at certain times, we create a profile relating to
   you in order to show you the content that we think you might be interested in
   and to display the content according to your preferences.
 * Advertising, marketing and promotional purposes: including to reach you with
   more relevant ads and to evaluate, measure and improve the effectiveness of
   our ad campaigns; to send you newsletters, offers or other information we
   think may interest you; to contact you about our Services, products, or other
   information we think may interest you; to identify potential new customers;
   and to administer promotions, sweepstakes, contests or other special
   promotions.
 * Securing and protecting our business: including to protect and secure our
   business operations, assets, Services, network and information and technology
   resources; to investigate, prevent, detect and take action regarding fraud,
   unauthorized access, situations involving potential threats to the rights or
   safety of any person or third party, or other unauthorized activities or
   misconduct. With regard to audiovisual recordings of online lessons, we use
   the recordings for the safety and protection of students and teachers and
   quality monitoring purposes, and to defend any legal rights.
 * Defending our legal rights: including to manage and respond to actual and
   potential legal disputes and claims, and to otherwise establish, defend or
   protect our rights or interests, including in the context of anticipated or
   actual litigation with third parties.
 * Auditing, reporting, corporate governance, and internal operations: including
   relating to financial, tax and accounting audits; audits and assessments of
   our operations, privacy, security and financial controls, risk, and
   compliance with legal obligations; our general business, accounting, record
   keeping and legal functions; and related to any actual or contemplated
   merger, acquisition, asset sale or transfer, financing, bankruptcy or
   restructuring of all or part of our business.
 * Complying with legal obligations: including to comply with the law, our legal
   obligations and legal process, such warrants, subpoenas, court orders, and
   regulatory or law enforcement requests.

Aggregate and De-identified Data. We may de-identify information and create
anonymous and aggregated data sets and reports to assess, improve and develop
our business, products and services, prepare benchmarking reports on our
industry and for other research, marketing and analytics purposes.


DISCLOSURE OF PERSONAL INFORMATION

We may share or disclose the personal information we collect as follows:

 * Service providers: We may disclose personal information with third-party
   service providers who use this information to perform services for us, such
   as hosting providers, auditors, advisors, consultants, customer service
   and/or support providers.
 * Third parties: We may share personal information with third parties that
   provide advertising, campaign measurement, online and/or mobile analytics,
   and related services. These third parties may receive or access browsing
   and/or other data about your use of the Services, in order to help us better
   reach individuals with relevant ads and/or measure our ad campaigns, and/or
   to better understand how individuals interact with our Sites and Services
   overtime and across devices. We may also transfer and/or sell personal
   information we collect and/or join together with other businesses to bring
   selected opportunities to customers or potential customers.
 * Subsidiaries and affiliates: We may share your personal information with our
   affiliated companies (i.e., our parent company and other companies under
   common ownership, control or management with us); they may use such personal
   information for the purposes set out in this Policy.
 * Legal compliance: We may be required to share personal information in
   response to a valid court order, subpoena, government investigation, or as
   otherwise required by law. We also reserve the right to report to law
   enforcement agencies any activities that we, in good faith, believe to be
   unlawful. In addition, we may share certain personal information when we
   believe that doing so is reasonably necessary to protect the rights, property
   and safety of our company and/or others.
 * Business transfers: We may disclose and/or transfer personal information as
   part of any actual or contemplated merger, sale, transfer of assets,
   acquisition, financing and/or restructuring of all or part of our business,
   bankruptcy or similar event, including related to due diligence conducted
   prior to such event where permitted by law.
 * Protect our rights: We may disclose personal information where we believe it
   necessary to respond to claims asserted against us, to enforce or administer
   our agreements and terms, for fraud prevention, risk assessment,
   investigation and/or to protect the rights, property or safety of Musician's
   Friend or our affiliates, clients, customers and/or others. With regard to
   audiovisual recordings of online lessons, the recordings are accessible only
   by approved Musician's Friend employee administrators and may be shared with
   legal counsel to protect our rights.

Aggregated and De-identified Data. We may share aggregate or de-identified
information with third parties for research, marketing, advertising, analytics
and/or other purposes.


COOKIES AND ANALYTICS

We use cookies, pixels, tags, and other technologies, which may be provided by
third parties, on our Sites to enable certain functionality and for security and
fraud detection and prevention, as well as to collect usage information about
our Sites and the emails that we send and to personalize content and provide
more relevant ads and information. We may combine the information we collect via
these technologies with other information, including personal information that
we collect.

Cookies. Cookies are alphanumeric identifiers that are transferred to your
computer through your web browser for record-keeping purposes. Some cookies
enable you to log-in to our Sites or save certain settings and preferences,
while others, allow us to track usage and activities on our Sites, personalize
content on our Sites, or deliver more relevant ads on our Sites and third party
sites. Most web browsers automatically accept cookies, but if you prefer, you
can edit your browser options to block them in the future. The "Help" tab on the
toolbar on most browsers will tell you how to prevent your computer from
accepting new cookies, how to have the browser notify you when you receive a new
cookie, or how to disable cookies altogether. If you block cookies, however,
certain features on our Sites may not be available or function properly.

Log files. Most browsers collect certain information, such as your IP address,
device type, screen resolution, operating system version and internet browser
type and version. This information is gathered automatically and stored in log
files.

Pixel tags and embedded script (aka clear GIFs and web beacons). Pixel tags are
tiny graphics with a unique identifier, similar in function to cookies. In
contrast to cookies, which are stored on your computer's hard drive, pixel tags
are embedded invisibly on web pages. We may use these, in connection with our
Sites to, among other things, track the activities users of our Services,
improve ads, personalize and manage content, and gather usage information about
our Sites. We may also use these in HTML emails to, to help us track email
response rates, identify when our emails are viewed, and track whether our
emails are forwarded.

Third Party Analytics Tools. Our Sites use automated devices and applications
operated by third parties, such as Google Analytics, which uses cookies and
similar technologies to collect and analyze information about use of the Sites
and report on activities and trends. This service may also collect information
regarding the use of other websites, apps and online resources. You can learn
about Google's practices by going to www.google.com/policies/privacy/partners/,
and you can opt out of them by downloading the Google Analytics opt-out browser
add-on, available at https://tools.google.com/dlpage/gaoptout.

Do-Not-Track Signals. Please note that our Sites do not recognize or respond to
any signal which your browser might transmit through the so-called 'Do Not
Track' feature your browser might have. If you wish to disable cookies on our
Services, you should not rely on any 'Do Not Track' feature your browser might
have.


INTEREST-BASED ADVERTISING:

We work with third party ad networks, channel partners, affiliates, measurement
services, analytics and others ("third party ad companies") to display
advertising on our Services, and to manage or measure our advertising on third
party sites, social media platforms, mobile apps and online services, as well as
to send you promotional materials or offers via email or direct mail. We and
these third party ad companies may use cookies, pixels tags, and other tools to
collect activity information on our Services (as well as on third party sites
and services), as well as IP address, device ID, cookie and advertising IDs, and
other identifiers, general location information, and, with your consent, your
device's geolocation information; we and these third party ad companies use this
information to provide you more relevant ads and content and to evaluate the
success of such ads and content.

Custom Lists and Matching. We may create and disclose hashed customer list
information (such as name and email address) with third parties—such as Facebook
and Twitter—so that we can better target ads and content to you and others with
similar interests, within these third-party services. These third parties use
the personal information we provide to help us target ads and to enforce their
terms, but we do not permit them to use or share the data we submit with other
third-party advertisers.

Opt out of targeted ads. You may control how participating third party ad
companies use the information that they collect about your visits to our Sites,
and those of third parties, in order to display more relevant targeted
advertising to you; for more information and to opt-out go to:

 * www.networkadvertising.org/optout_nonppii.asp (Network Advertising
   Initiative)
 * www.aboutads.info/choices (Digital Advertising Alliance)

Opting out of participating ad networks does not opt you out of being served
advertising. You may continue to receive generic or "contextual" ads on our
Services. You may also continue to receive targeted ads on other websites, from
companies that do not participate in the above programs.


COLLECTION OF CHILDREN'S PERSONAL INFORMATION

Our Sites are not directed to children under the age of 13, and Musician's
Friend does not knowingly collect or maintain personal information online from
children we actually know at the time of collection are under the age of 13.
Should we discover that we have collected personal information online from a
child who is under 13, we will promptly delete that personal information. If you
have concerns over the collection of children's personal information on the
Sites, please contact us at the information provided in the Contact Us section
below. Although our Sites are not directed to children under the age of 13, if
your child is engaged in lessons with us and you wish to review or have deleted
your child's personal information included in the recordings of those lessons,
you may so request by contacting us at the location or email address set forth
below under 'Contact Us.' We only use the recordings for the safety and
protection of students and teachers and quality monitoring purposes, and to
defend any legal rights. Recordings will not be used for marketing purposes or
any other use. Only approved Musician's Friend employee administrators and our
legal counsel have access to the recordings.

CARU Safe Harbor. This privacy policy and the CARU icon shown on our websites
confirm that Musician's Friend is a valid licensee and participating member in
the CARU COPPA Safe Harbor Program ("CARU Safe Harbor"). To protect your
privacy, we have voluntarily undertaken this privacy initiative. CARU has
reviewed and certified that we meet established online information collection
and use practices on all Musician's Friend properties where this privacy policy
is posted. As part of the CARU COPPA Safe Harbor, we are subject to audits and
frequent monitoring of our websites and other enforcement and accountability
mechanisms administered independently by CARU.

If you have any questions or concerns, please contact us here:

Musician's Friend
5795 Lindero Canyon Road
Westlake Village, CA 91362
Attention: Legal Department
Phone: 866-498-7882
https://www.musiciansfriend.com/pages/data-request

If you believe that we have not responded to your inquiry of your inquiry has
not been satisfactorily addressed, please contact CARU at:

CARU Safe Harbor
Attn: Director
1676 International Dr. Suite 550,
McLean, VA 22102
infocaru@bbbnp.org


SECURITY

The security of your personal information is important to us. We have put in
place safeguards to protect the personal information we protect from
unauthorized access, use and disclosure. However, we cannot guarantee that
unauthorized access, hacking, data loss, or other breaches will never occur. We
urge you to take steps to keep your personal information safe, such as choosing
a strong password and logging out of your User account and closing your web
browser when finished using the Services.


LINKS TO THIRD PARTY SITES

The Sites provide links to various websites operated by third parties including,
but not limited to, third party sites that display the Musician's Friend
trademarks. This Privacy Policy does not apply to third party websites that are
accessible through the Musician's Friend Sites, unless such website directs
users or visitors to this Privacy Policy. When you click on one of these links,
you will be transferred out of the Sites and connected to the website of the
organization or company that maintains that website. Even if an affiliation
exists between the Sites and a third-party website, we exercise no control over
linked websites. Each of these linked websites maintains its own independent
privacy and data collection policies and procedures. We encourage you to read
the privacy policies of those other websites to learn how they collect, use,
share and secure your information before providing any personal information.


YOUR RIGHTS AND CHOICES

If you need to update your contact details or other personal information
provided to us, please contact us as set forth in the Contact Us section below.
Residents of certain jurisdictions have additional rights as set forth below, in
the Section titled, "Additional Privacy Information for Certain Jurisdiction."

Marketing Choices. You can control your marketing preferences as set forth
below:

 * Email opt out: From time to time, Musician's Friend may notify you by email
   of special promotions, changes to the Sites, new product lines or products or
   service offerings that we think may be of special interest to you. If you
   decide you no longer want to receive emails notifying you of this
   information, click here to unsubscribe, or follow the instructions in the
   promotional message. Email Opt Out requests will be processed within ten (10)
   days.
 * Mailing list: Musician's Friend may occasionally share its postal mailing
   list or a part of its mailing list with other organizations. If you do not
   want your name and address shared with other organizations, or do not wish to
   receive our mailings, please contact us at 1-866-498-7882. Please note that
   requested changes to our postal mailing list may take up to eight (8) weeks
   to take effect.

Sites Preferences. You may control how we collect and manage certain information
through our Sites:

 * Targeted advertising: To opt-out of certain targeted advertising by
   participating advertisers, go to:
   
   https://optout.networkadvertising.org (Network Advertising Initiative)
   www.aboutads.info/choices (Digital Advertising Alliance)
   
   You can also adjust your browser cookies settings to block or delete third
   party cookies, as explained in Cookies and Analytics section above. If you
   block cookies, certain features on our Sites may not be available or function
   properly.
 * Mobile applications: You can manage your preferences for push notifications,
   and access to your device location, camera, photos, and contacts by our App,
   through the device settings of your mobile device. In some cases, you may not
   be able to use certain features of the App if you decline certain
   permissions. For example, you must permit the App to access your device's
   camera or saved photos in order to use certain features such as the scan
   barcode feature.
 * Browser signals: If our website detects that your browser is transmitting a
   “global privacy control”—or GPC— signal, we will apply that to opt that
   browser on your device out of targeting cookies on our website. If you come
   to our website from a different device or from a different browser on the
   same device, you will need to apply GPC for that browser and/or device as
   well. See the Section A below, Additional Information for California
   Residents, for more information about GPC.


CHANGES TO THIS PRIVACY POLICY

When we make changes to the Privacy Policy, we will change the "Last Updated"
date above. If a material change is made to this Privacy Policy, we will
endeavor to provide notice in advance of such change, such as by posting notice
of that change on the first page of this Privacy Policy or on our homepage, or
by emailing your email address of record with us. You are responsible for
reviewing this Privacy Policy periodically to ensure that you are aware of any
changes to it. Your continued use of the Services constitutes your consent to
any changes to this Privacy Policy.


CONTACT US

If you have any questions or concerns about this Privacy Policy and/or if you
want to exercise any of the rights that you are given under this Privacy Policy,
please contact us at:

Musician's Friend
5795 Lindero Canyon Road
Westlake Village, CA 91362
Attention: Legal Department
Phone: (888) 731-5396
https://www.musiciansfriend.com/pages/data-request


ADDITIONAL PRIVACY INFORMATION FOR CERTAIN JURISDICTIONS

Residents of certain states have additional rights under applicable privacy
laws, as described in this section.

If you are a resident of California, please review Subsection A. below for
additional information about the categories of personal information we collect
about you and your privacy rights under applicable California privacy laws.

Please review Subsection B. below for additional information about rights
residents of Virginia may have under applicable state privacy laws.


A. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

This subsection provides California residents with additional information
regarding our collection, use and disclosure of their personal information, as
well as their privacy rights, under California privacy laws.

In this subsection, we provide additional information to California residents
about how we handle their personal information, as required by the California
Consumer Privacy Act (“CCPA”). This section does not address or apply to our
handling of publicly available information or other personal information that is
exempt under the CCPA.


CATEGORIES OF PERSONAL INFORMATION WE COLLECT AND DISCLOSE

Our collection, use and disclosure of personal information about a California
resident will vary depending upon the circumstances and nature of our
interactions or relationship with such resident. The table below sets out
generally the categories of personal information we have collected about
California residents, as well as the categories of third parties to whom we may
disclose this information for a business or commercial purpose.

Categories of personal information
Categories of Third Party Disclosures
Identifiers: Name, contact information and other identifiers: identifiers such
as a name, username, account name, address, phone number, email address, online
identifier, IP address, government-issued identification numbers or other
similar identifiers.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Customer records: paper and electronic customer records containing personal
information.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Protected classifications: characteristics of protected classifications under
California or federal law such as race, sex, age, religion, national origin,
disability and citizenship.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Commercial Information: including records of real property, products or services
purchased, obtained, or considered, or other purchasing or use histories or
tendencies.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Usage data: internet or other electronic network activity Information including,
but not limited to, browsing history, search history, and information regarding
a consumer's interaction with an Internet website, application, or
advertisement.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Location data: location information about a particular individual or device.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Audio, video and other electronic data: audio, electronic, visual, thermal,
olfactory, or similar information such as, CCTV footage, photographs,
audiovisual recordings, and call recordings.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Employment history: professional or employment-related information.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Education information: education information and records.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Profiles and inferences: Inferences drawn from any of the information identified
above to create a profile reflecting a resident's preferences, characteristics,
psychological trends, predispositions, behavior, attitudes, intelligence,
abilities, or aptitudes.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * advertising networks
 * data analytics providers
 * internet service providers, operating systems and platforms
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)

Sensitive Personal Information: Information such as Social Security, Driver's
License, Account log-in, debit card or credit card number in combination with
any required security or access code, password.
 * service providers
 * advisors and agents
 * regulators, government entities and law enforcement
 * affiliates and subsidiaries
 * others as required by law (such as disclosures of sweepstakes and contests
   winners)


Sales and Sharing of Personal Information. The CCPA defines a "sale" as
disclosing or making available to a third-party personal information in exchange
for monetary or other valuable consideration, and "sharing" broadly includes
disclosing or making available personal information to a third party for
purposes of cross-context behavioral advertising. While we do not disclose
personal information to third parties in exchange for monetary compensation from
such third parties, we do disclose or make available personal information to our
affiliated companies, advertising networks, data analytic providers in order to
receive certain services or benefits from them, such as when we allow third
party tags to collect information, such as browsing history on our Sites in
order to improve and measure our ad campaigns. Pursuant to the CCPA, the
categories of personal information that we may "sell" or "share" include:

 * Name, contact information and other identifiers
 * Usage data
 * Profiles and inferences
 * Customer Records
 * Commercial Information
 * Profiles and inferences

We do not sell or share sensitive personal information, nor do we sell or share
any personal information about individuals who we know are under sixteen (16)
years old.

Sources of Personal Information. In general, we may collect the categories of
personal information identified in the table above from the following categories
of sources:

 * Directly from the individual
 * Advertising networks
 * Data analytics providers
 * Social networks
 * Internet service providers
 * Operating systems and platforms
 * Government entities
 * Public records
 * Affiliate companies
 * Business partners

Purposes of Collection, Use, and Disclosure As described in more detail above in
the Sections titled, "Use of Personal Information" and "Disclosure of Personal
Information," we collect, use, disclose, and otherwise process the above
personal information for the following business or commercial purposes and as
otherwise directed or consented to by you:

 * Services and support
 * Analytics and improvement
 * Customization and personalization
 * Marketing and advertising
 * Security and protection of rights
 * General business and operational support
 * Legal proceedings and obligations

Sensitive Personal Information. We only use and disclose sensitive personal
information as reasonably necessary (i) to perform our services requested by
you, (ii) to help ensure security and integrity, including to prevent, detect,
and investigate security incidents, (iii) to detect, prevent and respond to
malicious, fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain
the quality and safety of our services, (v) for compliance with our legal
obligations, (vi) to our service providers who perform services on our behalf,
and (vii) for purposes other than inferring characteristics about you. We do not
use or disclose your sensitive personal information other than as authorized
pursuant to section 7027 of the CCPA regulations (Cal. Code. Regs. tit. 11, §
7027 (2022)).

Retention. We retain the personal information we collect only as reasonably
necessary for the purposes described above or otherwise disclosed to you at the
time of collection. For example, we will retain your account data for as long as
you have an active account with us and your transactional data for as long as
necessary to comply with our tax, accounting and recordkeeping obligations, to
administer applicable returns, and for research, development and safety
purposes. We may retain personal information for an additional period of time as
necessary to protect, defend or establish our rights, defend against potential
claims, and comply with legal obligations.

California Residents' Rights. Under the CCPA, California residents have the
following rights (subject to certain limitations):

 * Opt out of sales and sharing. The right to opt-out of our sale and sharing of
   their personal information.
 * To limit certain uses and disclosures of sensitive personal information. The
   right to limit our use and disclosure of sensitive personal information to
   those authorized by the CCPA. As noted above, Musician's Friend only uses
   sensitive personal information as authorized under the CCPA; thus, this right
   is not available to California residents.
 * Deletion. The right to, at no charge, request deletion of their personal
   information that we have collected about them and to have such personal
   information deleted, except where an exemption applies.
 * To know/access. The right to know what personal information we have collected
   about them, including the categories of personal information, the categories
   of sources from which the personal information is collected, the business or
   commercial purpose for collecting, selling, or sharing personal information,
   the categories of third parties to whom we disclose personal information, and
   the specific pieces of personal information we have collected about them.
 * Correction. The right to correct inaccurate personal information that we
   maintain about them.
 * Non-discrimination. The right not to be subject to discriminatory treatment
   for exercising their rights under the CCPA.

Submitting Requests.

Requests to Know/Access, Correct, Limit, and Delete may be submitted:

 * Online at https://www.musiciansfriend.com/pages/data-request
 * By phone at (866) 979-0577 (toll free)

We will take steps to verify your request by (i) sending you an email
confirmation link which you must click to confirm your request; and (ii)
matching the information provided by you with the information we have in our
records. You must complete all required fields on our webform (or otherwise
provide us with this information via the above toll-free number) to verify your
request. We will process your request based upon the personal information in our
records that is linked or reasonably linkable to the information provided in
your request. In some cases, we may request additional information in order to
verify your request or where necessary to process your request. If we are unable
to adequately verify a request, we will notify the requestor.

Authorized agents may initiate a request on behalf of another individual online
using our webform; authorized agents will be required to provide proof of their
authorization and we may also require that the relevant consumer directly verify
their identity and the authority of the authorized agent.

Requests to Opt Out. California residents may exercise their right to opt out
online by submitting an opt out online at
https://www.musiciansfriend.com/pages/data-request or by calling us at (866)
979-0577 (toll free). We will apply your opt out based upon the personal
information in our records that is linked or reasonably linkable to the
information provided in your request. In addition, our website responds to
global privacy control—or "GPC"—signals, which means that if we detect that your
browser is communicating a GPC signal, we will process that as a request to opt
that particular browser and device out of sales and sharing (i.e., via cookies
and tracking tools) on our website. Note that if you come back to our website
from a different device or use a different browser on the same device, you will
need to opt out (or set GPC for) that browser and device as well. More
information about GPC is available at: https://globalprivacycontrol.org/.

Financial Incentives.

Musician's Friend may provide a coupon in exchange for providing certain
personal information through the completion of customer surveys. The personal
information we collect may relate to your lifestyle, including without
limitation, musical skill level and musical instrument preferences. Survey
incentives, if provided, are based on our reasonable but sole determination of
the estimated value of the personal information provided, which takes into
consideration, without limitation, estimates regarding the anticipated revenue
generated from such information, the anticipated expenses which might be
incurred in the collection, storage, and use of such information in the
operation of our business, and other relevant factors related to the estimated
value of such information to our business, as permitted under applicable law.

Terms and conditions for any coupon offering would be found at:
https://www.musiciansfriend.com/cms/promotional-exclusions

You can opt into financial incentives programs which may be offered, including
surveys, by participating in the programs. You may opt out of such participation
at any time.

We also have a Musician's Friend Rewards program (the “Rewards Program”) where
we provide benefits in exchange for your participation. We collect your name,
email address, birthday, purchase history and other lifestyle information, such
as musical skill level and musical instrument preferences, in connection with
your participation in our Rewards Program. The Terms and Conditions of
Participation can be found at
https://www.musiciansfriend.com/pages/rewards-terms.

Survey incentives and Rewards Program, if provided, are based on our reasonable
but sole determination of the estimated value of the personal information
provided, which takes into consideration, without limitation, estimates
regarding the anticipated revenue generated from such information, the
anticipated expenses which might be incurred in the collection, storage, and use
of such information in the operation of our business, and other relevant factors
related to the estimated value of such information to our business, as permitted
under applicable law.

You can opt into financial incentives programs which may be offered, including
surveys and Rewards Programs, by participating in the programs. You may opt out
of such participation at any time.

Your Rights Under California's Shine-the-Light Law. Under California's "Shine
the Light" law (Cal. Civ. Code § 1798.83), California residents who provide us
certain personal information are entitled to request and obtain from us, free of
charge, information about the personal information (if any) we have shared with
third parties for their own direct marketing use. Such requests may be made once
per calendar year for information about any relevant third party sharing in the
prior calendar year. California residents who would like to make such a request
may submit a request online at
https://www.musiciansfriend.com/pages/data-request. The request should attest to
the fact that the requester is a California resident and provide a current
California address.


B. OTHER STATE PRIVACY RIGHTS

Residents of certain states, including Virginia, have additional rights under
applicable privacy laws, subject to certain limitations, which may include:

 * Correction. The right to correct inaccuracies in their personal information,
   taking into account the nature and purposes of the processing of the personal
   information.
 * Deletion. To delete their personal information provided to or obtained by us.
 * Access: to confirm whether we are processing their personal information and
   to obtain a copy of their personal information in a portable and, to the
   extent technically feasible, readily usable format.
 * Opt-Out: to opt out of certain types of processing, including:
    * to opt out of the "sale" of their personal information.
    * to opt out of targeted advertising by us.
    * to opt out of any processing of personal information for purposes of
      making decisions that produce legal or similarly significant effects.

You may submit a request to exercise your privacy rights under Virginia's
privacy law by sending us a message
https://www.musiciansfriend.com/pages/data-request. Please provide information
regarding the right you wish to exercise in the “Message” box.

To opt out of targeted advertising by us, see the Section above titled, "Your
Rights and Choices” for additional information. We will respond to your request
as required under the applicable privacy law. If we deny your request, we will
provide you with information regarding how you may appeal our decision.

For more information about our privacy practices, you may contact us as set
forth in the Contact Us section above.

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