www.weforum.org Open in urlscan Pro
88.221.62.60  Public Scan

Submitted URL: https://d2xwlr04.na1.hubspotlinks.com/Ctc/DO+113/d2xwlR04/VVpn542kGywFW8RCh004Ccl4CW8DFYQL4Wd2JmM9V8lt3pl3LV1-WJV7CgZ2VW26fJC519PBdhN9...
Effective URL: https://www.weforum.org/agenda/2023/01/healthcare-workloads-and-staff-shortages-davos23/?utm_campaign=Bi-Weekly%20Newsle...
Submission: On January 26 via manual from US — Scanned from DE

Form analysis 6 forms found in the DOM

<form>
  <fieldset>
    <legend class="visuallyhidden">Consent Selection</legend>
    <div id="CybotCookiebotDialogBodyFieldsetInnerContainer">
      <div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonNecessary"><span
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<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessaryInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span
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<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferencesInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonPreferences"
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<form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatisticsInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox" data-target="CybotCookiebotDialogBodyLevelButtonStatistics"
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<form class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyContentCheckboxPersonalInformation" class="CybotCookiebotDialogBodyLevelButton"> <span
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Text Content

Powered by Cookiebot
 * Consent
 * Details
 * [#IABV2SETTINGS#]
 * About


THIS WEBSITE USES COOKIES

The World Economic Forum uses necessary cookies to make our site work. We would
also like to set optional "marketing" cookies to personalise content and ads and
“performance” cookies to improve the website. 
Consent Selection
Necessary

Preferences

Performance

Marketing

Show details
Necessary 36

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Acast
1
Learn more about this provider
AcastLangThis cookie is used to determine the preferred language of the visitor
and sets the language accordingly on the website, if possible.
Expiry: PersistentType: HTML
Cookiebot
1
Learn more about this provider
CookieConsentStores the user's cookie consent state for the current domain
Expiry: 6 monthsType: HTTP
Google
4
Learn more about this provider
_GRECAPTCHAThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 179 daysType: HTTP
rc::aThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: PersistentType: HTML
rc::bThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
rc::cThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
Our World Data
1
Learn more about this provider
bugsnag-anonymous-idThis cookie is used to detect errors on the website - this
information is sent to the website's support staff in order to optimize the
visitor's experience on the website.
Expiry: PersistentType: HTML
Parse.ly
1
Learn more about this provider
cookies.js_dtestThis cookie determines whether the browser accepts cookies.
Expiry: SessionType: HTTP
VWO
10
Learn more about this provider
analyzeThis cookie is used by the website’s operator in context with
multi-variate testing. This is a tool used to combine or change content on the
website. This allows the website to find the best variation/edition of the site.
Expiry: SessionType: Pixel
s.gifRegisters user behaviour and navigation on the website, and any interaction
with active campaigns. This is used for optimizing advertisement and for
efficient retargeting.
Expiry: SessionType: Pixel
v.gifThis cookie is set to make split-tests on the website, which optimizes the
website's relevance towards the visitor – the cookie can also be set to improve
the visitor's experience on a website.
Expiry: SessionType: Pixel
_vis_opt_sUsed by Visual Website Optimizer to determine if the visitor is
participating in a design experiment.
Expiry: 99 daysType: HTTP
_vis_opt_test_cookieUsed to check if the user's browser supports cookies.
Expiry: SessionType: HTTP
_vwo_dsCollects data on the user's visits to the website, such as the number of
visits, average time spent on the website and what pages have been loaded with
the purpose of generating reports for optimising the website content.
Expiry: 2 monthsType: HTTP
_vwo_snCollects statistics on the visitor's visits to the website, such as the
number of visits, average time spent on the website and what pages have been
read.
Expiry: 1 dayType: HTTP
_vwo_uuidUsed by Visual Website Optimizer to ensure that the same user interface
variant is displayed for each visit, if the user is participating in a design
experiment.
Expiry: 399 daysType: HTTP
_vwo_uuid_v2This cookie is set to make split-tests on the website, which
optimizes the website's relevance towards the visitor – the cookie can also be
set to improve the visitor's experience on a website.
Expiry: 1 yearType: HTTP
vwoSnThis cookie is set to make split-tests on the website, which optimizes the
website's relevance towards the visitor – the cookie can also be set to improve
the visitor's experience on a website.
Expiry: PersistentType: HTML
World Economic Forum
4
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_web_sessionPending
Expiry: SessionType: HTTP
fdisIdentifies the logged in user. A unique session ID is linked to the user so
that they are identified while navigating the website. The user is logged out
when the session expires.
Expiry: SessionType: HTTP
followTopicUsed to set topic preferences for unauthenticated visitors prior to
authentication
Expiry: 1 dayType: HTTP
redirect_pathUserd to handle internal page redirects
Expiry: SessionType: HTTP
fonts.net
livestream.com
vimeo.com

3
__cf_bm [x3]This cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
nr-data.net
linkedin.com

2
JSESSIONID [x2]Preserves users states across page requests.
Expiry: SessionType: HTTP
showtime-chat.touchcast.com
2
AWSALBCORSRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 6 daysType: HTTP
AWSALBTGCORSRegisters which server-cluster is serving the visitor. This is used
in context with load balancing, in order to optimize user experience.
Expiry: 6 daysType: HTTP
static.chartbeat.com
1
_cbtvalidate whether we can set cookies on a domain, however we do not set any
other cookies if the site has set noCookies = true, and the "_cbt" cookie is set
and immediately removed in that case. It also stores no data about the user,
session, page, etc.
Expiry: SessionType: HTTP
weforum.touchcast.com
4
SESS#Preserves users states across page requests.
Expiry: SessionType: HTTP
aws.cognito.identity-id.#-#-#:#-#-#-#-#Identifies the logged in user. A unique
session ID is linked to the user so that he/she is identified while navigating
the website. The user is logged out when the cookie expires.
Expiry: PersistentType: HTML
pusherTransportTLSTechnical cookie that synchronizes the website and the CMS.
This is used to update the website.
Expiry: PersistentType: HTML
XSRF-TOKENEnsures visitor browsing-security by preventing cross-site request
forgery. This cookie is essential for the security of the website and visitor.
Expiry: 7 daysType: HTTP
youtube.com
play.google.com

2
CONSENT [x2]Used to detect if the visitor has accepted the marketing category in
the cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 2 yearsType: HTTP
Preferences 28

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
LinkedIn
2
Learn more about this provider
langSet by LinkedIn when a web page contains an embedded "Follow us" panel.
Expiry: SessionType: HTTP
li_alertsUsed to determine when and where certain pop-ups on the website should
be presented for the user and remember whether the user has closed these, to
keep them from showing multiple times.
Expiry: 1 yearType: HTTP
Sli.do
6
Learn more about this provider
app.lastEventUuidCaptures state of last user event on the app too ensure user
flow states are maintained
Expiry: PersistentType: HTML
app.redux.localFeatureFlagsSets locale as per user preference on the browser
Expiry: PersistentType: HTML
app.redux.rememberedUserMaintains user state while using Sli.do app on the
website
Expiry: PersistentType: HTML
app.redux.uiApp.isLightnessAutomaticBased on user device, loads light or
complete app automatically
Expiry: PersistentType: HTML
app.redux.uiApp.lightnessBased on user device, loads light or complete app
automatically
Expiry: PersistentType: HTML
app.redux.uiNewQuestions.readQuestionsIdsEnables capture of new questions from
users
Expiry: PersistentType: HTML
Spotify
1
Learn more about this provider
loglevelMaintains settings and outputs when using the Developer Tools Console on
current session.
Expiry: PersistentType: HTML
Tableau
2
Learn more about this provider
tableau_localeThe cookie determines the preferred language and country-setting
of the visitor - This allows the website to show content most relevant to that
region and language.
Expiry: SessionType: HTTP
tableau_public_negotiated_localeUsed in context with the language setting on the
website. Facilitates the translation into the preferred language of the visitor.
Expiry: SessionType: HTTP
World Economic Forum
3
Learn more about this provider
dismissedCtaBannerUsed to determine whether a visitor has dismissed a call to
action
Expiry: 1 dayType: HTTP
dismissedNavPromoUsed to determine whether a visitor has dismissed a call to
action
Expiry: 1 dayType: HTTP
jwplayerLocalIdUsed to determine the optimal video quality based on the
visitor's device and network settings.
Expiry: PersistentType: HTML
YouTube
9
Learn more about this provider
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Expiry: 179 daysType: HTTP
ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-connected-devicesStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-device-idStores the user's video player preferences using embedded
YouTube video
Expiry: PersistentType: HTML
yt-remote-fast-check-periodStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-appStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
yt-remote-session-nameStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
earthtime.org
1
gaClientIdGoogle Earth API to remember user preference on time, place, scale
selection etc.
Expiry: PersistentType: HTML
swisscomstream.ch
1
jwplayer.bandwidthEstimateRegisters the website's speed and performance. This
function can be used in context with statistics and load-balancing.
Expiry: PersistentType: HTML
touchcast.com
1
LEXUCapture information to Email attendees on smart toy awards list
Expiry: 1 yearType: HTTP
weforum.touchcast.com
2
cdn_session_idMaintain session information on smart toy awards
Expiry: 1 dayType: HTTP
showtime_sessionMaintain session on smart toy awards
Expiry: 7 daysType: HTTP
Performance 62

Performance cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Chartbeat
1
Learn more about this provider
pingCaptures referal path from the public website
Expiry: SessionType: Pixel
Google
4
Learn more about this provider
__utm.gifGoogle Analytics Tracking Code that logs details about the visitor's
browser and computer.
Expiry: SessionType: Pixel
collectUsed to send data to Google Analytics about the visitor's device and
behavior. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 399 daysType: HTTP
_gatUsed by Google Analytics to throttle request rate
Expiry: 1 dayType: HTTP
LinkedIn
4
Learn more about this provider
bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
bscookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
li_gcStores the user's cookie consent state for the current domain
Expiry: 179 daysType: HTTP
lidcUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 dayType: HTTP
OECD
3
Learn more about this provider
__qcaCollects data on the user's visits to the website, such as the number of
visits, average time spent on the website and what pages have been loaded with
the purpose of generating reports for optimising the website content.
Expiry: PersistentType: HTML
context_historyPending
Expiry: SessionType: HTML
qcSesCollects data on the user's visits to the website, such as the number of
visits, average time spent on the website and what pages have been loaded with
the purpose of generating reports for optimising the website content.
Expiry: SessionType: HTML
Our World Data
3
Learn more about this provider
amp_#Registers statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: PersistentType: HTML
amplitude_unsent_#Used in context with the website’s pop-up questionnaires and
messengering. The data is used for statistical or marketing purposes.
Expiry: PersistentType: HTML
amplitude_unsent_identify_#Used in context with the website’s pop-up
questionnaires and messengering. The data is used for statistical or marketing
purposes.
Expiry: PersistentType: HTML
Parse.ly
2
Learn more about this provider
_parsely_sessionThis cookie is used to collect data on visitor behavior on the
website.
Expiry: 1 dayType: HTTP
_parsely_visitorThis cookie is used to determine if the visitor has visited the
website before, or if it is a new visitor on the website.
Expiry: 13 monthsType: HTTP
Powr
3
Learn more about this provider
ahoy_unique_#Registers statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: 1 dayType: HTTP
ahoy_visitRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: 1 dayType: HTTP
ahoy_visitorRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: 399 daysType: HTTP
Sli.do
2
Learn more about this provider
_persistenceTestPending
Expiry: 1 yearType: HTTP
Slido.EventAuthTokensPending
Expiry: 1 yearType: HTTP
Soundcloud
1
Learn more about this provider
WIDGET::local::assignmentsUsed by audio-platform SoundCloud to implement,
measure and improve their embedded content/service on the website - The
collection of data also includes visitors’ interaction with embedded
content/service. This can be used for statistics or marketing purposes.
Expiry: PersistentType: HTML
Twitter Inc.
1
Learn more about this provider
personalization_idThis cookie is set by Twitter - The cookie allows the visitor
to share content from the website onto their Twitter profile.
Expiry: 399 daysType: HTTP
VWO
3
Learn more about this provider
l.gifThis cookie is used by the website’s operator in context with multi-variate
testing. This is a tool used to combine or change content on the website. This
allows the website to find the best variation/edition of the site.
Expiry: SessionType: Pixel
_vis_opt_exp_#_combiUsed by Visual Website Optimizer to ensure that the same
user interface variant is displayed for each visit, if the user is participating
in a design experiment.
Expiry: 99 daysType: HTTP
_vwo_nls_q_#VWO cookie to capture test results
Expiry: PersistentType: HTML
World Economic Forum
19
Learn more about this provider
__utma [x2]Collects data on the number of times a user has visited the website
as well as dates for the first and most recent visit. Used by Google Analytics.
Expiry: 399 daysType: HTTP
__utmb [x2]Registers a timestamp with the exact time of when the user accessed
the website. Used by Google Analytics to calculate the duration of a website
visit.
Expiry: 1 dayType: HTTP
__utmc [x2]Registers a timestamp with the exact time of when the user leaves the
website. Used by Google Analytics to calculate the duration of a website visit.
Expiry: SessionType: HTTP
__utmt [x2]Used to throttle the speed of requests to the server.
Expiry: 1 dayType: HTTP
__utmz [x2]Collects data on where the user came from, what search engine was
used, what link was clicked and what search term was used. Used by Google
Analytics.
Expiry: 6 monthsType: HTTP
_chartbeat4Used by the web analytics company Chartbeat to register whether the
user has visited the website before.
Expiry: 1 dayType: HTML
_chartbeat4_expiresUsed by the web analytics company Chartbeat to register
whether the user has visited the website before.
Expiry: PersistentType: HTML
_v__cb_cpCollects data such as visitors' IP address, geographical location and
website navigation - This information is used for internal optimization and
statistics for the website's operator.
Expiry: 1 dayType: HTML
_v__cb_cp_expiresContains the expiry-date for the cookie with corresponding
name.
Expiry: PersistentType: HTML
_v__chartbeat3Contains data on user navigation, interaction and time spent on
the website and its sub-pages - This data is used to optimise the relevance of
advertisements and for statistical purposes.
Expiry: 1 yearType: HTML
_v__chartbeat3_expiresContains data on user navigation, interaction and time
spent on the website and its sub-pages - This data is used to optimise the
relevance of advertisements and for statistical purposes.
Expiry: PersistentType: HTML
client_idRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: HTTP
client_session_idCaptures sessions for users
Expiry: SessionType: HTTP
mp_#_mixpanelPending
Expiry: 1 yearType: HTTP
YouTube
3
Learn more about this provider
YSCRegisters a unique ID to keep statistics of what videos from YouTube the user
has seen.
Expiry: SessionType: HTTP
yt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from
YouTube the user has seen.
Expiry: PersistentType: HTML
yt.innertube::requestsRegisters a unique ID to keep statistics of what videos
from YouTube the user has seen.
Expiry: PersistentType: HTML
new.livestream.com
vimeo.com

2
vuid [x2]Collects data on visitor interaction with the website's video-content -
This data is used to make the website's video-content more relevant towards the
visitor.
Expiry: 399 daysType: HTTP
powr.io
www.google-analytics.com

2
_gid [x2]Registers a unique ID that is used to generate statistical data on how
the visitor uses the website.
Expiry: 1 dayType: HTTP
powr.io
www.googletagmanager.com

2
_ga [x2]Registers a unique ID that is used to generate statistical data on how
the visitor uses the website.
Expiry: 399 daysType: HTTP
static.chartbeat.com
6
_cbCollects data such as visitors' IP address, geographical location and website
navigation - This information is used for internal optimization and statistics
for the website's operator.
Expiry: 1 yearType: HTML
_cb_expiresThis cookie is used in context with HTML local storage, this sets an
expiry date/time for the _cb tracker, which makes it function like a cookie.
Expiry: PersistentType: HTML
_cb_svrefCollects data such as visitors' IP address, geographical location and
website navigation - This information is used for internal optimization and
statistics for the website's operator.
Expiry: 1 dayType: HTML
_cb_svref_expiresThis cookie is used in context with HTML local storage, this
sets an expiry date/time for the _cb_sverf, which makes it function like a
cookie.
Expiry: PersistentType: HTML
_chartbeat2Used by the web analytics company Chartbeat to register whether the
user has visited the website before.
Expiry: 1 yearType: HTML
_chartbeat2_expiresUsed by the web analytics company Chartbeat to register
whether the user has visited the website before.
Expiry: PersistentType: HTML
weforum.touchcast.com
1
aws.cognito.identity-providers.us-east-1:407e96f5-7e2d-4ee2-8d51-1bb7fe9484bcStats
information on smart toy awards
Expiry: PersistentType: HTML
Marketing 21

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Google
7
Learn more about this provider
IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
NIDRegisters a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 6 monthsType: HTTP
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
Instagram
2
Learn more about this provider
pigeon_stateFacilitates the sharing function on the website. The cookie also
allows websites to track and target the user with advertisement based on the
user's likes and shares.
Expiry: PersistentType: HTML
www-claim-v2Used for sharing content onto the social platform Instagram - This
functionality is used for gathering information on visitor preferences for
marketing purposes.
Expiry: SessionType: HTML
Parse.ly
1
Learn more about this provider
pxRegisters anonymised user data, such as IP address, geographical location,
visited websites, and what ads the user has clicked, with the purpose of
optimising ad display based on the user's movement on websites that use the same
ad network.
Expiry: SessionType: Pixel
Quantcast
1
Learn more about this provider
mcCollects data on the user's visits to the website, such as what pages have
been loaded. The registered data is used for targeted ads.
Expiry: 13 monthsType: HTTP
Spotify
2
Learn more about this provider
sp_landingUsed to implement audio-content from Spotify on the website. Can also
be used to register user interaction and preferences in context with
audio-content - This can serve statistics and marketing purposes.
Expiry: 1 dayType: HTTP
sp_tUsed to implement audio-content from Spotify on the website. Can also be
used to register user interaction and preferences in context with audio-content
- This can serve statistics and marketing purposes.
Expiry: 1 yearType: HTTP
Tableau
1
Learn more about this provider
NRBA_SESSION_IDCollects user data through quiz/survey-like content. This allows
the website to promote relevant products or services.
Expiry: SessionType: HTML
The Washington Post
1
Learn more about this provider
wp_ak_v_mUsed to implement blog or article content onto the website from other
websites. This implementation also allows the origin-website to track on the
website.
Expiry: SessionType: HTTP
Twitter Inc.
5
Learn more about this provider
i/adsct [x2]The cookie is used by Twitter.com in order to determine the number
of visitors accessing the website through Twitter advertisement content.
Expiry: SessionType: Pixel
muc_adsCollects data on user behaviour and interaction in order to optimize the
website and make advertisement on the website more relevant.
Expiry: 399 daysType: HTTP
i/jot/embedsSets a unique ID for the visitor, that allows third party
advertisers to target the visitor with relevant advertisement. This pairing
service is provided by third party advertisement hubs, which facilitates
real-time bidding for advertisers.
Expiry: SessionType: Pixel
RichHistoryCollects data on visitors' preferences and behaviour on the website -
This information is used make content and advertisement more relevant to the
specific visitor.
Expiry: SessionType: HTML
YouTube
1
Learn more about this provider
DEVICE_INFOUsed to track user’s interaction with embedded content.
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Davos 2023


HOW TECH CAN TACKLE WORKLOADS AND STAFF SHORTAGES TO OPTIMIZE HEALTHCARE

JAN 17, 2023

Healthcare workers are under increasing pressure

Image: Philips

ROY JAKOBS

CEO, Philips

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This article is part of: World Economic Forum Annual Meeting

Listen to the article


7 min listen
 * Medical workers are under increasing pressure to do more with less and global
   healthcare is facing serious staff shortages.
 * The adoption of innovative digital technologies can help address these issues
   and improve care for all.
 * Technology can help deliver people-centred care, so patients get the care
   they need, when they need it and healthcare workers feel engaged and
   empowered to provide the best possible care.

Everywhere I turn I see and hear two things: firstly, doctors and nurses are
under increasing pressure to do more with less and secondly, healthcare is
facing serious staff shortages. If these two points are not urgently addressed,
it’s going to further affect the delivery of care as we know it and even impact
entire communities. As the new CEO of Philips – a health technology company – I
want to highlight some of the factors contributing to increasing workloads and
staff shortages. Then I want to show how the adoption of innovative digital
technologies can help address these issues and improve care for all.

First, let’s look at what’s contributing to the increasing workload for care
providers and staff shortages. There are several issues at play. COVID-19 is the
obvious one. Over the last few years, responding to the pandemic has increased
workloads and put immense pressure on doctors and nurses, partly because it has
created huge patient backlogs, testing the limits of healthcare systems
worldwide.



As we continue to emerge from the pandemic, many of the doctors and nurses I
talk to say they are increasingly overwhelmed for many reasons. They share
concerns about the rise in patient numbers, caused by backlogs and also by
ageing populations and the rise in chronic diseases. They also share stories
about the increasing complexity in healthcare, shrinking budgets and rising
costs, plus the time-consuming administrative work they must contend with and
how it reduces the time they have to provide patients with the best care. Each
one of these issues compounds the others.

For some, the burden has become too great. Globally, we see reports that some
doctors and nurses are either leaving or considering leaving healthcare. This
contributes to a rise in the number of vacancies and workforce shortages, as
seen in 2022 by the NHS in England, which reported more than 110,000 unfilled
job posts, and in the United States, where it was reported at one stage that 8%
of all jobs in healthcare were open at a time when there were 400,000 fewer
healthcare workers compared to before the pandemic.

Discover

What is the World Economic Forum doing about healthcare value and spending?

Show more


Each year, $3.2 trillion is spent on global healthcare making little or no
impact on good health outcomes.

To address this issue, the World Economic Forum created the Global Coalition for
Value in Healthcare to accelerate value-based health systems transformation.

This council partners with governments, leading companies, academia, and experts
from around the world to co-design and pilot innovative new approaches to
person-centered healthcare.



It’s the same story in many countries, including the Netherlands, which is
short, by some reports, of about 80,000 care workers. And the shortage is set to
continue. The World Health Organization predicts that the global healthcare
workforce will be short of around 10 million people in 2030. It’s no wonder that
staff satisfaction and retention are top priorities for healthcare leaders, as
noted in the Philips Future Health Index 2022 report.

Since taking on the CEO role, I’ve talked with many healthcare professionals to
better understand the challenges they face, as well as the challenges facing the
health systems they work in. These problems must be confronted from a range of
angles, by, for example, looking at ways to better nurture staff and improve
their experience.

Adopting digital technologies is one part of the solution and it's something I
want to raise awareness about, in and outside of healthcare circles. Just as new
technologies have improved many other parts of our lives and provided solutions
to difficult problems, they offer a world of possibilities in healthcare, which
remain largely untapped. Ultimately, the widespread adoption of digital
technologies can help give people everywhere greater access to better, more
sustainable and more convenient care and improve the patient and staff
experience. But I’m also conscious that this must be done in a way that works
within the existing infrastructure and is supported by the healthcare
professionals using these technologies. Let me give you some examples:




UNLOCKING DATA-RICH INSIGHTS TO IMPROVE HEALTHCARE

Healthcare providers are now flooded with data. It’s never been easier to
capture reams of information. But the benefits of this are only realized when it
provides insights that become actionable. This is where digital technologies
come in. Today, artificial intelligence, the Internet of Things and cloud-based
digital platforms can help doctors and nurses interpret patient data and provide
actionable insights. These insights can help healthcare professionals to, for
example, better allocate resources and respond quickly to changes in a patient’s
condition. This is the huge potential of the digital transformation of care.

HAVE YOU READ?

 * WHY NUTRITIOUS FOOD COULD BE THE ANSWER TO SOME OF THE WORLD’S GREATEST
   HEALTH PROBLEMS


MONITORING PATIENTS ACROSS MULTIPLE LOCATIONS

As the pressure increases to connect acute care across different settings, it’s
now possible to monitor patients from a central location, with, for example,
tele-ICUs (intensive care units) led by an intensivist team. This team provides
critical care resources to those patients who need them most, across different
hospital locations. Such technologies enlarge the reach and boost the impact and
efficiency of healthcare professionals, from nurses to radiologists,
pathologists and others. They give these same professionals quality assurance by
enabling peer-to-peer coaching, oversight and the ability to intervene with
patients when necessary.




CARING FOR PATIENTS IN THE HOSPITAL AND AT HOME

At Philips, we like to say that the smart hospital of the future is one without
walls. Virtual care, for instance, already enables care to move beyond the
hospital. The pandemic drove this shift out of the necessity of patients to be
able to access care during COVID-19 lockdowns. Perhaps you accessed virtual care
during the height of the pandemic and continue to do so. The greater adoption of
virtual care can continue to extend specialist care outside of the hospital and
even into the home. It can also be more convenient for many patients, such as
those with chronic diseases, and it reduces the burden on busy hospitals and
healthcare professionals.

These are just a few examples of how digital technologies can help address
increasing workloads for doctors and nurses and staff shortages. It comes down
to the interplay of technologies and how they connect and communicate with each
other, integrate within existing infrastructures and help care providers. As
technologies develop, we must continue to rethink the delivery of healthcare and
help health systems become more agile, supported by technology, so they can
continue to adapt and address challenges.

The goal must be to always deliver people-centred care, so patients get the care
they need, when they need it, despite any challenges that may arise. This means
engaging and empowering doctors and nurses and giving them access to intuitive
technologies that reduce workload pressures and truly help them to deliver the
best possible care. To achieve this, both patients and healthcare professionals
must remain at the heart of healthcare.

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World Economic Forum articles may be republished in accordance with the Creative
Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public
License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the
World Economic Forum.

RELATED TOPICS:

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