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Comparison

INTERCOM ALTERNATIVE

Ever heard of unlimited contacts on all plans?

ZENDESK ALTERNATIVE

Looking for a modern customer service solution?

Platform
Use Cases

CUSTOMER SUPPORT

LEAD GENERATION & SALES

CUSTOMER ENGAGEMENT

Features

LIVE CHAT

Talk to your customers in real time

CHATBOT

Qualify leads and deliver instant answers 24/7

SHARED INBOX

Unite all communication channels under one roof

KNOWLEDGE BASE

Create help articles for customer self-service

EMAIL MARKETING

Send targeted email campaigns to customers

POPUPS

Create stylish popups that bring more leads

MOBILE APPS & SDK

Reply to users on the go & provide in-app support

INTEGRATIONS

Integrate HelpCrunch with your favorite tools

Pricing
Resources
LEARN

BLOG

SUCCESS STORIES

KNOWLEDGE BASE

EBOOKS

NEWS

For developers

JAVASCRIPT API

User auth, custom data & widget controlling

IOS SDK

HelpCrunch widget for your iOS app

REST API

Programmatic actions with customers, chats and more

ANDROID SDK

HelpCrunch widget for your Android app

WEBHOOKS

Real-time updates from your HelpCrunch account

Free trial
Sign in Free trial


Home

Comparison

Intercom Alternative

Zendesk Alternative

Platform

Lead Generation & Sales

Customer Engagement

Customer Support

Live Chat

Chatbot

Shared Inbox

Knowledge Base

Email Marketing

Popups

Mobile Apps & SDK

Integrations

Pricing

Resources

Blog

Success Stories

Knowledge Base

Ebooks

News

JavaScript API

Webhooks

REST API

iOS SDK

Android SDK

Sign in REQUEST DEMO


CUSTOMER SERVICE SOFTWARE THAT COVERS ALL YOUR
BUSINESS NEEDS

Start a free trial Book a demo


TRUSTED BY THOUSANDS OF BUSINESSES, BIG AND SMALL




COMMUNICATION STARTS WITH A MULTICHANNEL CHAT WIDGET, CUSTOMIZABLE TO YOUR NEEDS
AND BRAND STYLE


SUPERCHARGE YOUR WORKFLOW WITH POWERFUL TOOLS:

Knowledge Base Chatbot Email Marketing Shared Inbox Popups Mobile Apps & SDK
4.7 / 5
4.8 / 5
4.8 / 5
4.8 / 5
5 / 5


PROVIDE MULTICHANNEL CUSTOMER SUPPORT

Unite all communication channels in one dashboard to provide assistance via live
chat, email, messengers, Facebook, or Instagram. Stay in touch with customers
wherever they are.

SE RANKING

moved from Intercom to HelpCrunch

After the switch, our support team has been scoring over 95% in customer
satisfaction while closing more than 1.5K chats monthly.

VALERIY KURILOV

CEO @ SE Ranking




OFFER SUPERB SELF-SERVICE 24/7

Create helpful content in our WYSIWYG editor, optimize it for SEO, and launch a
full-fledged help center in no time. You can use it as a stand-alone site or
integrate it into a widget for more context.

MAIDILY

moved from HubSpot to HelpCrunch

HubSpot offered the knowledge base function but it looked confusing and,
considering other issues with the platform, we decided to utilize HelpCrunch

MONY GUEORGUIEV

CEO @ Maidily




GENERATE MORE WEBSITE LEADS AND INCREASE SALES

Automatically engage with your visitors via auto messages and use chatbots for
the rest. The system will automatically pre-qualify leads while you can close
more deals faster.

PR-DASHBOARD

moved from Zendesk to HelpCrunch

Our customers found HelpCrunch live chat more appealing and started using it 2x
as often as the previous solution.

JEROEN BORGESIUS

CEO @ PR-Dashboard




ENGAGE, CONVERT & PUT YOUR MARKETING ON AUTOPILOT

Use appealing popups to engage with your leads and showcase contextual offers.
Set up email sequences or send one-off newsletters to increase conversions at
every stage of the funnel.

FITLAP

moved from Intercom to HelpCrunch

We got 11,5% more unique clicks on our emails than the industry standard and
returned €14.8 on each €1 paid for HelpCrunch.

RENÉ LAANE

CEO @ Fitlap




WHY HELPCRUNCH?


 * PAY FOR WHAT YOU USE
   
   Unlimited contacts. Unlimited chats. ‘Unbeatable value’ - in our customers’
   words.


 * ENJOY BEST-IN-CLASS SUPPORT
   
   We practice what we preach 🙂 Our support team is there to help you with
   anything.


 * MIGRATE FROM PREVIOUS TOOLS
   
   We can help you migrate your data from a previous solution to HelpCrunch, for
   free.


 * INTEGRATE WITH OTHER APPS
   
   Connect HelpCrunch to your favorite tools or use Zapier for even more
   integrations.


START USING HELPCRUNCH NOW

Free trial. Set up in minutes. No credit card required.

Start a free trial Book a demo
 * 
 * 
 * 
 * 
 * 
 * 


TOP PICKS FROM OUR BLOG

TOOLS • 16 min read


INTERCOM IS TAKING A HUGE BITE OUT OF YOUR BUDGET? CHECK 5 BEST INTERCOM
ALTERNATIVES

We’ve taken affordable Intercom alternatives to the 14-days test. Check out
which 5 tools are the best.

DANIIL KOPILEVYCH

Head of Growth @ HelpCrunch

TOOLS • 19 min read


15 BEST LIVE CHAT SOFTWARE TO HAVE BETTER CONVERSATIONS WITH YOUR CUSTOMERS

Choosing the best live chat software is as crucial as ever. These 15 stellar
vendors will satisfy even the most demanding business.

ANA KHLYSTOVA

Head of Content @ HelpCrunch

TOOLS • 13 min read


24/7 SUPPORT IS NOT A UTOPIA WITH THESE 10 AMAZING KNOWLEDGE BASE SOFTWARE

You’ve got knowledge. Customers want quick answers. Connect the dots by adopting
the best knowledge base software for self-service.

ANA KHLYSTOVA

Head of Content @ HelpCrunch

English Русский Українська
Privacy Policy Terms of Service GDPR


MOBILE APPS




EXPLORE

Home Pricing About What’s New Contacts Why HelpCrunch Affiliate Program FAQ


PLATFORM

Live Chat Chatbot Auto Messages Email Marketing Shared Inbox Knowledge Base
Popups Mobile Apps & SDK Integrations


USE CASES

Lead Generation & Sales Customer Engagement Customer Support Mobile LTV Intercom
Alternative Zendesk Alternative


RESOURCES

Success Stories Knowledge Base Ebooks JavaScript API REST API Webhooks iOS SDK
Android SDK


BLOG

Want to Provide Live Chat Support Like a Pro? Start here 9 Kick-Ass Live Chat
Apps to Level up Your Customer Support How to Create a Knowledge Base in 10
Simple Steps Clients Don’t Need Your “Sorry for the Inconvenience”. How to
Apologize and Mean It. 21 Awe-Inspiring Welcome Messages to Greet and Seat Your
Customers Read more

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DE 19810, USA

US: +1 (650) 741-0034

UK: +44 (203) 514-1245

email: support@helpcrunch.com

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